Hotel Kansas City, in The Unbound Collection by Hyatt

Hotels
Hyatt Hotels
9.2 (136 reviews)
1228 BALTIMORE AVE, Kansas City, Missouri, 64105 , Kansas City , US

Children allowed
Pets allowed

Facilities

Free WiFi
24-hour front desk
Elevator
ATM/banking
Breakfast available (surcharge)
Safe-deposit box at front desk
Porter/bellhop
Smoke-free property
Billiards or pool table
Snack bar/deli
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique architecture
Comfortable stay
Cons:
Cleanliness issues in bathroom
Not worth the price for some

Categories

Cleanliness
8.28
Bathroom cleanliness noted as an issue, with stains and unclean appearance.
Service
9.75
Staff was described as friendly and accommodating.
Location
9.79
Location is very convenient near main attractions.
Room Quality
8.74
Mixed sentiments; some good, but reported issues with the bathroom.
Amenities
9.77
Unique hotel features and ambiance were highlighted positively.
Value for Money
8.23
Felt not worth the price due to certain shortcomings.
Food and Beverage
9.28
No issues mentioned, and praised for quality.
Overall Experience
9.75
Overall positive experience, with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:25

Property Description

Experience the vibrant heart of Kansas City at Hotel Kansas City, in The Unbound Collection by Hyatt, where modern comfort meets historic charm.

Prime Location
Situated just steps away from T-Mobile Center and Kansas City Convention Center, you'll have the city’s best dining, entertainment, and attractions at your fingertips.

Comfort & Amenities
Relax in one of our 144 air-conditioned rooms, featuring modern conveniences like LCD televisions, minibars, and luxurious rainfall showerheads with designer toiletries for a touch of indulgence.

Dining & Recreation
Savor delightful meals at our on-site restaurant or unwind at the bar/lounge with your favorite drink. Stay active in our 24-hour fitness center and enjoy complimentary Wi-Fi throughout your stay.

Book your unforgettable experience at Hotel Kansas City today!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Location

Guest Reviews

9.2
Based on 136 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.79
Room Quality: 8.74
Amenities: 9.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 9.75
M
Marilee
10
Fancy
Pros:

Of course I love their expansive lobby, room decor, and awesome mini bar!

2025-10-07 via Nuitee
M
Murray
10
Pros:

Really enjoyed the stay

2025-10-05 via Nuitee
N
NETTIE
6
Pros:

Staff at front desk and valet were very friendly. We had a bartender who seemed annoyed we were there. The room was mid. Slept well, but the black tile in the bathroom and shower showed a lot of stains and watermarks that made it look unclean. The lighting in the bathroom was not great. Not worth the price we paid at all, but the location is very convenient. I won’t be booking here again, though.

2025-09-28 via Nuitee
S
Stacie
10
Pros:

Excellent service here! Very well staffed and friendly

2025-09-09 via Nuitee
R
Rachel
10
Cool building
Pros:

Great stay in a cool building

2025-09-02 via Nuitee
J
John
10
Pros:

Good

2025-09-01 via Nuitee
T
Todd family
8
Pros:

Cool older architecture

2025-08-26 via Nuitee
D
David family
8
Pros:

Nice architecture and lobby area plus good bar. Breakfast area a bit to bohemian for my taste.

2025-08-26 via Nuitee
K
kristopher
10
Pros:

Friendly staff. Great room. Comfy bed.

2025-08-25 via Nuitee
C
Craig partner
8
Pros:

Cool hotel combining historical architecture with modern services.

2025-08-20 via Nuitee
F
Flavio
8
Pros:

It was a great location , close to the mains attractions . The hotel has a special vibe !

2025-08-08 via Nuitee
R
Rachel
10
Antique elegance with modern comfort
Pros:

This hotel is beautiful and the staff is so friendly and accommodating! The location was perfect for our trip as well. I hope to stay there again in the future.

2025-08-06 via Nuitee
R
Ryan friends
10
Pros:

Awesome place

2025-07-27 via Nuitee
C
Cassandra
10
Pros:

Beautiful property and architecture - fun place to stay downtown for sure .

2025-07-20 via Nuitee
M
Michael
10
Wonderful and beautiful.
Pros:

Passing through while on a road trip, so our stay was short and a place to rest our heads.
The only items of concern we’re coincidently in the place we likes the most, The bathroom. The bathroom is beautiful and amazing and is easily noticeable how much effort and time went into designing the space. However, The bathroom fan/vent wasn’t working, causing the bathroom to over steam and get wet or on the opposite have residual odor if someone used the bathroom. Also the shower knob to turn on the water seemed to be missing the little screw because when I went to turn the knob it fell off when it was upside down. That’s all that we found concerning.

I would like to know where you purchased the body wash, shampoo, and hand soap as it was amazing! This is not your typical items and we were blown away on how great they smelled and how felt.

2025-07-19 via Nuitee
B
Branden
10
Pros:

Atmosphere was nice

2025-07-14 via Nuitee
M
Matthew family
10
Pros:

Beautiful stay as always!

2025-07-13 via Nuitee
D
Daniel family
10
Pros:

Great atmosphere, unique aesthetic (including the long six-story chandelier in the stairwell and the incredible stained glass wall in the Tudor Room). Nice to be downtown, near the free tram, with easy access to Broadway Blvd. Wonderful valet staff for car parking/retrieval. Construction all over the place around the hotel, but that's not their fault.

2025-07-10 via Nuitee
C
Charles partner
10
Pros:

Beautiful hotel and lobby. Incredible staff. Nice rooms, quiet, great location

2025-07-04 via Nuitee
B
Bernadette
10
Pros:

Impeccable service from the valet to the front desk and everywhere in between. We didn't get to dine with them this time around, but will try to do so on our next visit. The rooms were well appointed and very comfortable. Would stay there again in a heartbeat!

2025-06-18 via Nuitee