Hotel&Co. Sagami

Hotels
5.3 (127 reviews)
Shinjuku-ku Shinjuku 4-4-18 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Fax/photocopying
Non-smoking throughout
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
No positive remarks noted.
Cons:
Dirty rooms
Poor service
Mouldy amenities
Misleading descriptions

Categories

Cleanliness
3.78
Numerous comments indicated unclean conditions, including dirty rooms and mouldy bathrooms.
Service
6.75
A lack of staff was mentioned, leading to poor service experiences.
Location
7.29
Some reviews noted the location was good, although overshadowed by other negative experiences.
Room Quality
3.24
Significant complaints about room conditions and accommodations not matching descriptions.
Amenities
4.27
Facilities were described as deteriorated and lacking in basic hygiene.
Value for Money
5.23
Guests felt that the cost did not reflect the quality and conditions experienced.
Food and Beverage
6.58
No specific mentions of food and beverage, thus assigned target overall rating.
Overall Experience
5.25
Reports of frustration and negative experiences dominated guests' overall perceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:14

Property Description

Prime Location near Shinjuku Sanchome Subway Station

Hotel&Co. Sagami is ideally situated just a 2-minute walk from E5 Exit of Shinjuku Sanchome Subway Station, providing easy access to Tokyo's popular areas. Guests can explore Shibuya, Harajuku, and Ikebukuro within a short 15-minute train ride on the JR Yamanote Line.

Convenient Amenities and Services

Enjoy free WiFi access, air-conditioned rooms with flat-screen TVs, and shared bathroom facilities with complimentary slippers and a hairdryer. The hotel offers free luggage storage, newspapers, and photocopying services. Additionally, guests can use the drinks vending machine and coin-operated laundry machine on site.

Diverse Dining Options and Attractions

With Shinjuku Gyoen National Garden, Kabukicho, and Meiji Jingu Shrine nearby, guests can explore the vibrant surroundings. Plus, various dining choices are within walking distance for a taste of Tokyo's culinary scene.

Book your stay at Hotel&Co. Sagami now for a memorable Tokyo experience!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.3
Based on 127 reviews
Cleanliness: 3.78
Service: 6.75
Location: 7.29
Room Quality: 3.24
Amenities: 4.27
Value for Money: 5.23
Food and Beverage: 6.58
Overall Experience: 5.25
S
Shunpei • solo_traveller • jp
1
Pros:

立地は結構よい方だと思います。一応個室のようにはなっていました。

Cons:

ホテルは基本無人で、連絡をしても繋がりません。
鍵の閉じ込めなんかもしたらどうしようもなさそうです。
エアコンがカビだらけでひどかったです。
全体的に少し汚いです。
個室と入っても音が丸聞こえです。
値段を安く取れたなら泊まってみてもいいかもしれません。自分の場合1万2千円円以上していました。
防犯面は心配なので不安な人はネットカフェとか人がいるところのほうがよいかも。
冷蔵庫も壊れていました。
日中にスタッフのかたが来たタイミングがあったので行ってみたけどなかなか話が噛み合わず、諦めてそのまま過ごしました。
シャワーも混雑して時間帯によっては使えないです。

2026-05-16 • via Nuitee
H
Hikaru • solo_traveller • jp
1
2026-04-09 • via Nuitee
E
Ester • family_with_children • es
5
Molt decebedor
Pros:

L'atenció al client i la facilitat per fer el check in.

Cons:

Les escales estaven brutes, les habitacions semblaven com si fossin de psiquiàtric o una presó. No ens vam atrevir a dutxar-nos perque la dutxa estava com en un magatzem tambe molt brut.
Els llits es clavaven totes les motlles i si et movies es calvava més. L'habitació era molt petita i no es passava per enlloc. Les parets molt fines, es sentien els altres hostes com parlaven encara que fos fluix.
A Toquio he estat a llocs molt millors per menys de la meitat de preu que vaig pagar allà!

2026-04-01 • via Nuitee
M
Mark • family_with_children • au
7
Pros:

Well priced, close to Shinjuku station

Cons:

Small beds and room

2026-03-05 • via Nuitee
M
Mille • couple • dk
9
2026-01-19 • via Nuitee
S
Satski • couple • au
1
2025-12-06 • via Nuitee
鄭祐承 • extended_group • tw
1
就沒想過能被雷成這樣
Pros:

爛透了

Cons:

訂這家，你會完全找不到業者，入住辦理是自助的，要掃碼獲得鑰匙箱的密碼，我們當天得到的是錯誤的密碼導致無法打開，所以後來直接訂了別家，寫評論的當下已經聯繫客服，但還不確定會不會獲得賠償，也無法確認這是不是詐騙。

2025-12-03 • via Nuitee
S
Stewart • couple • gb
1
Rather stay in a hole
Pros:

Nothing shocking

Cons:

Dirty, rubbish in room, room not as described, facilities are worse than I thought

2025-11-15 • via Nuitee
J
Jayden • couple • au
1
2025-11-05 • via Nuitee
M
Michael • solo_traveller • fr
1
Hôtel totalement à faire, ne devrait pas être référencé
Pros:

Je n ai rien aimé

Cons:

J ai du quitter l hôtel dès mon arrivée, il y avait une odeur de pusse dans la chambre, la porte ne fermait pas, pas de personnel donc rien pu voir avec eux. Changement d hôtel en urgence, j attends la réponse de booking.com pour un remboursement

2025-10-23 • via Nuitee
K
KIYOYUKI
4
リーゾナブルな料金
Pros:

新宿駅南口から10分位でとても近く､料金もとても安くて助かりました♪ただ施設はちょっと古くてそれなりだったのは仕方ないですね！

2025-09-20 • via Nuitee
C
Caron
8
Pros:

The room was smaller than I expected but it fit my needs. The air conditioner worked, the bed was comfortable, the room was clean, and all necessities were provided. The manager is very nice and helpful. The showers could use some updating but they were clean and private. The location makes up for the lack of amenities and the price was very reasonable. I would stay here again.

2025-09-19 • via Nuitee
薬師 • solo_traveller • jp
5
2025-09-16 • via Nuitee
S
SHENG-RAN
2
Pros:

It’s an awful place and bad service.
Definitely can’t booking again. Bad experience.

2025-09-10 • via Nuitee
K
Kyosuke
4
Pros:

良かった点　安い　駅近い
悪かった点　雨漏り。風呂がない。

2025-09-09 • via Nuitee
T
Tuan Vu • couple • au
5
2025-09-07 • via Nuitee
T
tex
2
Pros:

C'était un hotel dégueulasse. Aucune propreté, beaucoup trop bruyant, les photos mis sur le site sont mensongère... .

2025-07-31 • via Nuitee
S
Su • couple • jp
5
2025-07-22 • via Nuitee
T
Tomoyuki • solo_traveller • us
1
タコ部屋
Pros:

場所が良い

Cons:

臭い

2025-07-08 • via Nuitee
K
Kantiporn • young couple • th
5
Passable
2025-06-26 • via Nuitee