Hotel&Co. Sagami

Hotels
5.3 (124 reviews)
Shinjuku-ku Shinjuku 4-4-18 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Fax/photocopying
Non-smoking throughout
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
No positive remarks noted.
Cons:
Dirty rooms
Poor service
Mouldy amenities
Misleading descriptions

Categories

Cleanliness
3.78
Numerous comments indicated unclean conditions, including dirty rooms and mouldy bathrooms.
Service
6.75
A lack of staff was mentioned, leading to poor service experiences.
Location
7.29
Some reviews noted the location was good, although overshadowed by other negative experiences.
Room Quality
3.24
Significant complaints about room conditions and accommodations not matching descriptions.
Amenities
4.27
Facilities were described as deteriorated and lacking in basic hygiene.
Value for Money
5.23
Guests felt that the cost did not reflect the quality and conditions experienced.
Food and Beverage
6.58
No specific mentions of food and beverage, thus assigned target overall rating.
Overall Experience
5.25
Reports of frustration and negative experiences dominated guests' overall perceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:14

Property Description

Prime Location near Shinjuku Sanchome Subway Station

Hotel&Co. Sagami is ideally situated just a 2-minute walk from E5 Exit of Shinjuku Sanchome Subway Station, providing easy access to Tokyo's popular areas. Guests can explore Shibuya, Harajuku, and Ikebukuro within a short 15-minute train ride on the JR Yamanote Line.

Convenient Amenities and Services

Enjoy free WiFi access, air-conditioned rooms with flat-screen TVs, and shared bathroom facilities with complimentary slippers and a hairdryer. The hotel offers free luggage storage, newspapers, and photocopying services. Additionally, guests can use the drinks vending machine and coin-operated laundry machine on site.

Diverse Dining Options and Attractions

With Shinjuku Gyoen National Garden, Kabukicho, and Meiji Jingu Shrine nearby, guests can explore the vibrant surroundings. Plus, various dining choices are within walking distance for a taste of Tokyo's culinary scene.

Book your stay at Hotel&Co. Sagami now for a memorable Tokyo experience!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.3
Based on 124 reviews
Cleanliness: 3.78
Service: 6.75
Location: 7.29
Room Quality: 3.24
Amenities: 4.27
Value for Money: 5.23
Food and Beverage: 6.58
Overall Experience: 5.25
M
Mille • couple • dk
9
2026-01-19 • via Nuitee
S
Satski • couple • au
1
2025-12-06 • via Nuitee
鄭祐承 • extended_group • tw
1
就沒想過能被雷成這樣
Pros:

爛透了

Cons:

訂這家，你會完全找不到業者，入住辦理是自助的，要掃碼獲得鑰匙箱的密碼，我們當天得到的是錯誤的密碼導致無法打開，所以後來直接訂了別家，寫評論的當下已經聯繫客服，但還不確定會不會獲得賠償，也無法確認這是不是詐騙。

2025-12-03 • via Nuitee
S
Stewart • couple • gb
1
Rather stay in a hole
Pros:

Nothing shocking

Cons:

Dirty, rubbish in room, room not as described, facilities are worse than I thought

2025-11-15 • via Nuitee
J
Jayden • couple • au
1
2025-11-05 • via Nuitee
M
Michael • solo_traveller • fr
1
Hôtel totalement à faire, ne devrait pas être référencé
Pros:

Je n ai rien aimé

Cons:

J ai du quitter l hôtel dès mon arrivée, il y avait une odeur de pusse dans la chambre, la porte ne fermait pas, pas de personnel donc rien pu voir avec eux. Changement d hôtel en urgence, j attends la réponse de booking.com pour un remboursement

2025-10-23 • via Nuitee
K
KIYOYUKI
4
リーゾナブルな料金
Pros:

新宿駅南口から10分位でとても近く､料金もとても安くて助かりました♪ただ施設はちょっと古くてそれなりだったのは仕方ないですね！

2025-09-20 • via Nuitee
C
Caron
8
Pros:

The room was smaller than I expected but it fit my needs. The air conditioner worked, the bed was comfortable, the room was clean, and all necessities were provided. The manager is very nice and helpful. The showers could use some updating but they were clean and private. The location makes up for the lack of amenities and the price was very reasonable. I would stay here again.

2025-09-19 • via Nuitee
薬師 • solo_traveller • jp
5
2025-09-16 • via Nuitee
S
SHENG-RAN
2
Pros:

It’s an awful place and bad service.
Definitely can’t booking again. Bad experience.

2025-09-10 • via Nuitee
K
Kyosuke
4
Pros:

良かった点　安い　駅近い
悪かった点　雨漏り。風呂がない。

2025-09-09 • via Nuitee
T
Tuan Vu • couple • au
5
2025-09-07 • via Nuitee
T
tex
2
Pros:

C'était un hotel dégueulasse. Aucune propreté, beaucoup trop bruyant, les photos mis sur le site sont mensongère... .

2025-07-31 • via Nuitee
S
Su • couple • jp
5
2025-07-22 • via Nuitee
T
Tomoyuki • solo_traveller • us
1
タコ部屋
Pros:

場所が良い

Cons:

臭い

2025-07-08 • via Nuitee
K
Kantiporn • young couple • th
5
Passable
2025-06-26 • via Nuitee
A
Alvaro • young couple • gb
1
It´s a scam, don´t book this place. Abandoned prison look and feel.
Pros:

Nothing, the place is a scam. The shared bathrooms are full of mould. The facilities are extremelly deteriorated. It feels like an abandom prison. We even saw a cockroach in the room. We had to book somewhere else because it was not healthy to stay. It should be closed down and removed from Booking.

Cons:

The place is a scam. The pictures don't show the real look of the shared areas. The shared showers and toilets are totally disgusting. There isn´t a door just a mouldy broken curtain so there isn´t any privacy. The showers are full of mould, there was even a rotten sponge in the bath. The remaining common areas feel like an abandoned car park. The place should be closed down and removed from booking. Neither booking or the property would give us our money back.

2025-06-20 • via Nuitee
S
Sophia • with friends • gb
1
DONT STAY PLEASE
Pros:

Absolutely nothing was likeable about this hell. DONT STAY

Cons:

Dirty! HAIR IN MY TOWELS. ONE SHOWER FOR ALL! WTF HEL THIS PLACE WAS HORRIBLE!!! YOU CANT STAY HERE! We left after 30 mins and had to get another hotel! HELL HOLE!!!!!!!!!!!! THE PHOTOS CATFISH THE HOTEL! BARELY A HOTEL WORSE THAN A HOSTEL. WOULD CALL IT A SHELTER THATS IT!

2025-05-24 • via Nuitee
C
Cameron • family
2
Pros:

Don't stay here. Absolutely filthy.

2025-05-12 • via Nuitee
A
Alexander • with friends • au
8
Very good
2025-05-10 • via Nuitee