Hotel Arts - Gasteiz Centro

Hotels
7.8 (2397 reviews)
Colegio San Prudencio, 2 , Vitoria-Gasteiz , es

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Lift / Elevator
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Heating issues

Categories

Cleanliness
6.51
The room was noted to be a bit dirty and had issues with odors.
Service
8.48
Some staff were helpful, but there were significant issues with communication and support during problems.
Location
9.52
Multiple mentions of a great central location in the historic district.
Room Quality
6.97
Problems with heating and the condition of the room were highlighted.
Amenities
6.5
Some amenities did not function well, such as the heating.
Value for Money
8.46
Overall perception of value was good considering location.
Food and Beverage
8.01
Food services were not explicitly mentioned but were assumed average.
Overall Experience
7.98
Mixed feelings with positives in location and some staff but major issues with heating and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:03

Property Description

Luxurious Accommodation
Experience the epitome of comfort at Hotel Arts - Gasteiz Centro, nestled in the heart of Vitoria-Gasteiz. Indulge in spacious rooms equipped with modern amenities, ensuring a relaxing stay.

Convenient Location
Immerse yourself in the rich history of Vitoria-Gasteiz with attractions like the Artium Museum, Santa María Cathedral, and Villa-Suso Palace just a stone's throw away from the hotel. Explore the city with ease from our centrally located property.

Complimentary Wi-Fi and More
Stay connected with complimentary Wi-Fi throughout the hotel and enjoy the convenience of having a TV, telephone, and private bathroom in every room. Unwind in style at Hotel Arts - Gasteiz Centro.

Book now for an unforgettable stay at Hotel Arts - Gasteiz Centro!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 12 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 5 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 1 year old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2397 reviews
Cleanliness: 6.51
Service: 8.48
Location: 9.52
Room Quality: 6.97
Amenities: 6.5
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 7.98
J
Javiesebe • solo_traveller • es
8
Pros:

La ubicación y el personal

Cons:

El hotel sin más, las habitaciones un poco viejas pero lo queríamos para una noche y solo para descansar así que aceptable

2026-05-16 • via Nuitee
M
Monika • solo_traveller • at
8
Gute wahl
Pros:

sehr netter Kontakt. Check in war einfacher als gedacht. Gute Lage.

Cons:

Wie andere geschrieben haben : etwas zu hellhörig fuer meinen Geschmack.

2026-05-15 • via Nuitee
C
Cèsar • couple • es
8
Bona ubicació, bon hotel.
Pros:

Fantàstica ubicació, aprop de tot lo visitable i també de les zones de restauració (pintxos).

Cons:

Correcte, res a dir.
El chek in fet amb caixer pot ser no és lo més destacable, haurà gent que no li serà de lo més còmode segurament.

2026-05-14 • via Nuitee
N
Nuria • solo_traveller • es
6
Calidad precio no muy favorable
Pros:

Buena ubicación, facilidad para el check in.

Cons:

Hotel reciclado, no está mal en sus 2** pero el precio es elevado para lo que es.

2026-05-13 • via Nuitee
P
Pilar • solo_traveller • es
9
Muy cómodo
Pros:

La ubicación y limpieza

Cons:

No hay cafetería ni máquina de café, al menos.

2026-05-12 • via Nuitee
M
Maria jesus • couple • es
4
Pros:

Fue muy difícil al no dar ninguna opción para guardar el equipaje hasta la salida del avión

Cons:

Lo que he puesto arriba por error

2026-05-12 • via Nuitee
J
Juan Carlos • family_with_children • es
7
2026-05-11 • via Nuitee
V
Veronique • solo_traveller • be
8
Très agréable séjour dans cet hôtel.
Pros:

La chambre spacieuse et l emplacement de l hôtel.

Cons:

La procédure de check in est un peu compliquée.

2026-05-11 • via Nuitee
A
Araceli • solo_traveller • es
9
Pros:

Muy céntrico. El chico que trabaja espectacular amable y atento.

Cons:

Aislar las habitaciones. Se oye demasiado.

2026-05-09 • via Nuitee
V
Vladimir • couple • ro
10
2026-05-09 • via Nuitee
M
Martine • solo_traveller • fr
7
Pros:

Emplacement

Cons:

Les poubelles sous nos fenêtres

2026-05-08 • via Nuitee
G
GIORGIO ALESSANDRO • solo_traveller • es
10
2026-05-08 • via Nuitee
M
Myron • solo_traveller • us
9
Wonderful hotel in a great location.
Pros:

Excellent hotel that's right in the middle of the action! There were tabernas, bars, restaurants, and shops from the moment you step out of the hotel's doors.

Cons:

There's a lot of street noise; this is expected for the location. I do wish that there was a fan that would have helped keep the room cool and comfortable without having to open the windows and letting in the aforementioned noise.

2026-05-07 • via Nuitee
M
MARINA • solo_traveller • es
7
Buena relación calidad precio en pleno centro
Pros:

Muy céntrico y buena relación calidad precio

Cons:

Las paredes son de papel, se escucha absolutamente todo, el check in un poco rollo a través de la máquina, creo que se podría e girar si pidieran esa documentación previamente.

2026-05-03 • via Nuitee
C
Cristina • solo_traveller • es
10
Pros:

Todo en general

2026-05-03 • via Nuitee
L
Luis Miguel • solo_traveller • es
8
Excelente relación calidad precio
Pros:

El desayuno

2026-05-02 • via Nuitee
M
MC • couple • es
9
Pros:

La comodidad del lugar cerca del centro.

2026-04-30 • via Nuitee
M
MC • couple • es
9
Pros:

La situacion. Comodidad

Cons:

Nada en particular

2026-04-30 • via Nuitee
C
Cesar • solo_traveller • de
7
Preiss Leistung Super
Pros:

Alles OK

2026-04-29 • via Nuitee
J
Josu • extended_group • es
8
2026-04-29 • via Nuitee