NORTH CITY HOTEL

Hotels
7.4 (85 reviews)
31 Jalan Bestari 8/2 , Johor Bahru , my

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Non-smoking throughout
Cashless payment available
Fire extinguishers
24-hour security
Security alarm
Television in common areas
See all facilities

Review Highlights

Pros:
Good service
Strategic location
Free breakfast
Cons:
Dirty linens
Unpleasant smells
Run down facilities
Noise disturbances

Categories

Cleanliness
6.06
Several reviews mentioned dirty linens and unpleasant smells, indicating poor cleanliness.
Service
8.53
Front desk staff were helpful and attentive, providing good service despite other issues.
Location
8.57
Many guests appreciated the strategic location near markets and food stalls.
Room Quality
6.52
Rooms described as run down, with some complaints about noise and old facilities.
Amenities
7.05
Amenities were functional but limited, with some positive mentions of available services.
Value for Money
8.01
Overall, guests felt the prices were reasonable for what was offered.
Food and Beverage
7.06
Breakfast provided was considered too simple, impacting overall satisfaction.
Overall Experience
7.43
Mixed reviews with some positives balanced by significant discomforts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:05

Property Description

Convenient Location
Located near popular attractions like Night Safari and Holland Village, NORTH CITY HOTEL offers easy access to key destinations.

Comfortable Accommodation
Stay in air-conditioned rooms with modern amenities, including free WiFi, flat-screen TVs, and free toiletries.

Family-Friendly Facilities
Enjoy a children's playground on-site and helpful staff fluent in English and Malay at your service 24/7.

Book your stay at NORTH CITY HOTEL for a memorable experience in Johor Bahru.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 85 reviews
Cleanliness: 6.06
Service: 8.53
Location: 8.57
Room Quality: 6.52
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.43
K
Kenneth_4896 • couple • my
1
Pros:

Good location

Cons:

The room so dim and dirty, bathroom rack rust.

2026-01-25 • via Nuitee
S
SYAHRUL ' AIN BINTI ABDUL WAHAB • extended_group • my
8
2026-01-25 • via Nuitee
N
Nurafiza • family_with_children • my
7
2026-01-20 • via Nuitee
R
Raidi • extended_group • my
9
2026-01-18 • via Nuitee
C
Cheng • extended_group • my
4
2026-01-05 • via Nuitee
N
NOBUAKI • couple • jp
4
2026-01-01 • via Nuitee
J
Jeba • extended_group • my
9
2025-12-30 • via Nuitee
H
Hwee Ling • extended_group • sg
9
Pros:

It is a budget hotel with good location. Think the toilet is newly renovated which is bright and clean.

Cons:

The tv screen is not clear. Good to have it changed and install a bigger tv.

2025-12-29 • via Nuitee
A
Agnes • extended_group • my
5
Room for 3 person quite small I thought bigger but anyhow we managed,the Aircon not cooling that's r
Pros:

Location good convenient for all

Cons:

Aircon not cooling

2025-12-26 • via Nuitee
K
Khairul • solo_traveller • my
6
2025-12-25 • via Nuitee
N
Nasrol • extended_group • my
9
2025-12-15 • via Nuitee
K
King Soon • family_with_children • my
7
2025-12-07 • via Nuitee
L
li yun • family_with_children • sg
10
Very pleasant stay. Only couldn't accept no water heater.
Pros:

The service and accommodation were excellent. Near market, food court, durial stall. Hotel have provided breakfast and drink.

Cons:

Unfortunately, there's no water heater The water is too cold, my child resists taking a cold shower. Hopefully, next time I come, the family room will have a water heater.

2025-12-02 • via Nuitee
N
Nur • solo_traveller • my
5
suitable for one night stay.
Pros:

the strategic place since its near to other accommodations.

Cons:

please clean up the bed properly since the blanket/comforter quite dirty and the toilet has unpleasant smell plus the floor was too slippery.

2025-11-26 • via Nuitee
P
Putri • couple • id
1
Pros:

Tidak ada yang di sukai semua buruk

Cons:

Semuanyaa

2025-11-23 • via Nuitee
T
Thaqifah Amni • extended_group • my
9
2025-11-18 • via Nuitee
T
Tan • couple • my
8
2025-11-15 • via Nuitee
R
Rohaizad • family_with_children • my
5
Good and clean hotel.
Pros:

Location is OK. Parking no problem. Lift is very convenient. Rate is reasonable.

Cons:

Breakfast too simple. Should provide seat for breakfast. Having breakfast in the room is not comfortable. Curtain look very old and need to replace. A bit noisy as steamboat restaurant just beside the hotel especially at late night.

2025-11-09 • via Nuitee
A
Alme • extended_group • my
8
2025-10-30 • via Nuitee
N
Natasya • family_with_children • my
8
Pros:

didnt expect to be served with breakfast in the morning, since it wasnt mention on the app.

2025-10-06 • via Nuitee