NORTH CITY HOTEL

Hotels
7.4 (96 reviews)
31 Jalan Bestari 8/2 , Johor Bahru , my

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Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Non-smoking throughout
Cashless payment available
Fire extinguishers
24-hour security
Security alarm
See all facilities

Review Highlights

Pros:
Good service
Strategic location
Free breakfast
Cons:
Dirty linens
Unpleasant smells
Run down facilities
Noise disturbances

Categories

Cleanliness
6.06
Several reviews mentioned dirty linens and unpleasant smells, indicating poor cleanliness.
Service
8.53
Front desk staff were helpful and attentive, providing good service despite other issues.
Location
8.57
Many guests appreciated the strategic location near markets and food stalls.
Room Quality
6.52
Rooms described as run down, with some complaints about noise and old facilities.
Amenities
7.05
Amenities were functional but limited, with some positive mentions of available services.
Value for Money
8.01
Overall, guests felt the prices were reasonable for what was offered.
Food and Beverage
7.06
Breakfast provided was considered too simple, impacting overall satisfaction.
Overall Experience
7.43
Mixed reviews with some positives balanced by significant discomforts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:05

Property Description

Convenient Location
Located near popular attractions like Night Safari and Holland Village, NORTH CITY HOTEL offers easy access to key destinations.

Comfortable Accommodation
Stay in air-conditioned rooms with modern amenities, including free WiFi, flat-screen TVs, and free toiletries.

Family-Friendly Facilities
Enjoy a children's playground on-site and helpful staff fluent in English and Malay at your service 24/7.

Book your stay at NORTH CITY HOTEL for a memorable experience in Johor Bahru.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 96 reviews
Cleanliness: 6.06
Service: 8.53
Location: 8.57
Room Quality: 6.52
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.43
S
SYED OTHMAN • couple • my
6
Nice but need some improvement.
Pros:

Overall its nice with elevator to 3rd floor. Standard room with the required amenities.

Cons:

Physical location states N City Hotel instead of North City Hotel as per booking. I had to call the hotel to confirm my booking. The room is a bit small and unable to work the TV and the TV box. The soap dispenser was also sort of “dangling” which is empty and had to inform the reception. A bit noisy at night due to close proximity to other outlets.

2026-05-04 • via Nuitee
I
Izadin • family_with_children • my
7
2026-05-04 • via Nuitee
M
Mohd Said • solo_traveller • my
2
2026-05-03 • via Nuitee
Z
Zuliana • extended_group • my
4
Nothing
Pros:

Nothing

Cons:

Nothing

2026-04-24 • via Nuitee
A
Aaron • couple • sg
8
2026-04-19 • via Nuitee
R
Rajasekaran • couple • sg
6
2026-04-01 • via Nuitee
S
Saravanan • extended_group • my
1
Cons:

The room is not clean as so much dust cause me allergies. The facilities also not good like not enough mirror, tv doesn't work properly,toilet also not clean. The water bottle they provide made us sick. The bed sheets were not cleaned properly because can see stains. Night can't sleep because some people were racing in front of the hotel during midnight.

2026-03-26 • via Nuitee
F
Frederick • couple • sg
7
2026-03-23 • via Nuitee
M
Mask • solo_traveller • my
5
地理佳，卫生低
Pros:

地点佳，买东西和逛街有方便，有tfMart在旁边，餐饮选择也很多，吃东西方便，交通也方便，这是唯一弥补了酒店服务和卫生平平的地方。

Cons:

我喜欢看新加坡电视台，说会修电视机却没有修好，所以必需给差评。前台脸色很差，态度给3.5分毕竟没有恶语相向就好，but确实没服务到位，就忽悠我会处理好，却一直忽悠到我住满两天后退房也没有处理好我的问题。卫生方面，浴巾换过后一样有污渍，只好自己买新的，厕所门1/8片绿黑色斑好像霉菌，廉价也不至于留下污迹吧，有卫生洁癖就自己戴洗漱用品。

2026-03-20 • via Nuitee
T
Thiyagu • extended_group • my
5
2026-03-11 • via Nuitee
L
LynLyn • solo_traveller • my
7
2026-03-09 • via Nuitee
K
Kenneth_4896 • couple • my
1
Pros:

Good location

Cons:

The room so dim and dirty, bathroom rack rust.

2026-01-25 • via Nuitee
S
SYAHRUL ' AIN BINTI ABDUL WAHAB • extended_group • my
8
2026-01-25 • via Nuitee
N
Nurafiza • family_with_children • my
7
2026-01-20 • via Nuitee
R
Raidi • extended_group • my
9
2026-01-18 • via Nuitee
C
Cheng • extended_group • my
4
2026-01-05 • via Nuitee
N
NOBUAKI • couple • jp
4
2026-01-01 • via Nuitee
J
Jeba • extended_group • my
9
2025-12-30 • via Nuitee
H
Hwee Ling • extended_group • sg
9
Pros:

It is a budget hotel with good location. Think the toilet is newly renovated which is bright and clean.

Cons:

The tv screen is not clear. Good to have it changed and install a bigger tv.

2025-12-29 • via Nuitee
A
Agnes • extended_group • my
5
Room for 3 person quite small I thought bigger but anyhow we managed,the Aircon not cooling that's r
Pros:

Location good convenient for all

Cons:

Aircon not cooling

2025-12-26 • via Nuitee