SALON Shibuya

Hotels
7.9 (210 reviews)
Shibuya-ku, Udagawa-cho, 42-12 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Guest rooms disinfected between stays
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Spacious accommodations
Good location with nearby restaurants
Cons:
Poor cleanliness in some areas
Safety concerns raised

Categories

Cleanliness
6.68
Some reviews mention dirt and lack of proper cleaning in the bathroom and fixtures.
Service
8.65
Standard quality for this hotel tier, but with a significant safety concern raised.
Location
8.69
Conveniently located near many restaurants, although a bit far from the station.
Room Quality
7.64
Rooms are spacious but have some maintenance issues noted.
Amenities
7.17
Adequate amenities provided, but issues with cleanliness and functionality were reported.
Value for Money
8.13
Reasonable price given the amenities and location, despite some concerns.
Food and Beverage
8.18
Not specifically mentioned; however, proximity to many food options noted.
Overall Experience
8.05
Overall experience is mixed with good points, but significant concerns were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:11

Property Description

Central Location
SALON Shibuya is conveniently located near popular attractions like Shibuya Scramble Crossing and Hachiko Statue, making it the perfect base for exploring Tokyo.

Modern Amenities
Experience comfort and convenience with air conditioning, a flat-screen TV, and a private bathroom in every room. Plus, enjoy the added perks of a fridge, microwave, kettle, and balcony.

Nearby Attractions
With Nabeshima Shoto Park and Ancient Egyptian Art Museum just a short walk away, immerse yourself in culture and nature during your stay at SALON Shibuya.

Ready to experience the best of Tokyo? Book your stay at SALON Shibuya now and make unforgettable memories in the heart of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for ¥1,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 210 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 7.17
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.05
T
Tayibe • couple • tr
7
2026-03-12 • via Nuitee
하늘 • extended_group • kr
1
3박 사용 시 수건 4장
Pros:

위치적으로 매우 괜찮음

Cons:

3박을 하는데 수건이 3장임 전화하고 라인 연락보내고 위챗 연락보내고 부킹닷컴으로 연락보냈는데 연락 씹음
호텔처럼 하루하루 청소를 해주는게 아님
결국 수건은 편의점에서 따로 구매를 한 후에 사용을 했음.
연박을 하는 것은 매우 비추 하루 사용한다면 추천

2026-03-06 • via Nuitee
I
IVAN • family_with_children • cl
10
2026-03-06 • via Nuitee
Y
YASUNORI • extended_group • jp
7
まあまあ良かった
Pros:

広い

Cons:

1階の飲食店の音楽がややうるさい

2026-03-02 • via Nuitee
A
Auxi • family_with_children • cr
9
2026-02-27 • via Nuitee
K
Keiko • family_with_children • ch
7
Great location
Pros:

Best location in the middle of Shibuya without the noise.

Cons:

Few dusty corners and the kitchen was not pristine. It was okay, but not at the clean level expected from Japan.

2026-02-23 • via Nuitee
B
brown • family_with_children • au
9
Pros:

Incredible location. Mostly quiet and yet in the heart of Shibuya.
The apartment was very spacious. The bathroom was spacious and we used the kitchen.

2026-02-22 • via Nuitee
S
Sebastian • extended_group • au
1
Terrible they barely responded when we needed them to.
Pros:

Nothing. It is a scam. We tried to stay here and our code did not work to get into the room. They later gave us a different code (it was two days latter) but we’d had to source alternate accommodation.

Cons:

They had very bad service and didn’t not help.

2026-02-14 • via Nuitee
K
Kim • family_with_children • us
6
No frills, small studio apartment in great location.
Pros:

The location was great - quiet street just 2 blocks from the famous Shibuya Crossing.

Cons:

Space was tiny, and I was expecting a hotel, not an apartment type residence. Rules posted on signs in room read only 1 person per bed, but I reserved a room for 3 people, and one of the beds was a small double bed, so we ignored the sign.

2026-02-11 • via Nuitee
P
Parik • solo_traveller • in
6
Pros:

Location and cleanliness

Cons:

Unresponsiveness of staff

2026-02-09 • via Nuitee
R
Rie • couple • us
7
It was easy to access and I just contacted them through email to get a passcode to enter. It’s an apartment hotel. The l
Pros:

Everything was smooth and ok, not luxury but clean enough

Cons:

There were loud drunken people outside 3-4AM

2026-01-27 • via Nuitee
K
kita • extended_group • jp
10
2026-01-21 • via Nuitee
C
Correa • extended_group • jp
8
2026-01-20 • via Nuitee
K
Krissy • family_with_children • au
8
Great location! Perfect for a family of four
Pros:

Very central, clean and comfortable beds

Cons:

Weak wifi. Hand soap in bathroom was near empty on our arrival. Check-in instructions were unnecessarily complicated. Lots of rules and threats of fines. A/C in bedroom rattled at night.

2026-01-19 • via Nuitee
A
Aino • extended_group • jp
9
2026-01-19 • via Nuitee
S
Shintaro • family_with_children • jp
1
Cons:

バスタブはお風呂のように使用できません。
問い合わせた所「バスタブ=お風呂」は客の想像だそうです。その後電話もメッセージも対応を拒否されました。
入室までに入力項目が多く、某サウナ事故を思わせる。緊急時の対応は期待できません。
アメニティはタオル程度で宿泊客へのペナルティの張り紙が多く宿泊者へのサービス精神はありません。

2026-01-17 • via Nuitee
E
Ethan • extended_group • us
9
2026-01-15 • via Nuitee
M
minkyung • extended_group • kr
8
Pros:

위치가 정말 좋았고 수압이 세서 좋았어요.

Cons:

배수가 원할하지 않았습니다

2026-01-14 • via Nuitee
P
Pierre • couple • ca
8
2026-01-11 • via Nuitee
J
Jake • couple • au
10
2026-01-07 • via Nuitee