Mercure Canberra Belconnen

Hotels
•
Mercure
8.8 (2626 reviews)
59 Cameron Avenue , Canberra , au

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious and clean rooms
Good location with beautiful views
Cons:
Need for deeper cleaning in some areas
Operational issues in the breakfast service

Categories

Cleanliness
8.26
Some reviews mentioned the need for deeper cleaning and maintenance in public spaces.
Service
9.23
Many reviews highlighted the helpful and friendly staff, contributing positively to the overall experience.
Location
9.27
The hotel's location was frequently praised, offering convenience and good views.
Room Quality
9.22
Rooms were described as spacious, clean, and well-furnished.
Amenities
8.75
Facilities such as EV charging were appreciated, but some guests found the breakfast service lacking during busy times.
Value for Money
8.71
The combination of comfort and location provided good value, despite some mentions of additional parking fees.
Food and Beverage
8.26
Breakfast received positive remarks but had some operational issues during busy times.
Overall Experience
8.73
Overall, guests expressed satisfaction with their stay, highlighting many aspects positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:52

Property Description

Convenient Location
Located in Canberra, Mercure Canberra Belconnen is a 4-star hotel offering easy access to popular attractions like the National Zoo and Aquarium, Canberra Centre, and the Australian War Memorial.

Modern Amenities
Enjoy a comfortable stay in air-conditioned rooms equipped with modern conveniences such as a flat-screen TV, free WiFi, and a private bathroom with a shower. Guests can also make use of the fitness centre, restaurant, and bar during their stay.

Delicious Dining Options
Start your day right with a delicious breakfast buffet offering a variety of options including continental and Full English/Irish. Guests can also unwind with a drink at the bar in the evening.

Experience comfort and convenience at Mercure Canberra Belconnen - book your stay now for a memorable trip to Canberra!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for AUD 60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2626 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 9.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.73
P
Patrick • extended_group • au
10
Fantastic, great property, fair price and exceptional customer service
Pros:

Staff members went above and beyond to accommodate us, very helpful and genuine

2026-04-18 • via Nuitee
A
Alyssa • family_with_children • au
10
2026-04-18 • via Nuitee
J
JAG • family_with_children • au
8
2026-04-17 • via Nuitee
X
X5mhv Fg 5g k • solo_traveller • au
9
2026-04-17 • via Nuitee
S
Shaun • couple • nz
10
Great, will stay again next time in Canberra.
Pros:

Clean, quiet, lake view, friendly and professional staff, close to bus interchange, close to Woolworths Metro.

2026-04-16 • via Nuitee
• couple • au
8
2026-04-16 • via Nuitee
Y
Yvonne • couple • au
10
Excellent comfortable stay in Belconnen.
Pros:

Very comfortable room, excellent beds, great shower and roomy bathroom, located near Westfield Belconnen and Woolworths. Plenty of parking. Adjacent to Labor club for breakfast, and bistro.

2026-04-15 • via Nuitee
C
Craze • couple • au
6
Pros:

Convenient

Cons:

Said breakfast was supplied for 2 nights but then charged for it have put in a complaint but no contact yet

2026-04-14 • via Nuitee
K
Kate • family_with_children • au
8
Room was great. Meals area was not.
Pros:

Locale suited us as we were visiting friends nearby.
Close to the Belconnen food market.
The room was clean and comfortable.

Cons:

I did not like the affiliated dining area (Labour club) at all.
I had one evening meal there and it was pretty ordinary. We chose not to eat breakfast there after the first day.
As I do not support gambling / poker machines, having to walk past them to access the meals area was unpleasant for me.
Whatever was used to clean the tables with was strongly perfumed to the point that it made men feel quite queasy.

2026-04-13 • via Nuitee
B
BERNARD • solo_traveller • au
10
Pros:

Very good and close

2026-04-13 • via Nuitee
J
Joanne • couple • gb
9
2026-04-12 • via Nuitee
C
Chitsungo • couple • au
8
2026-04-12 • via Nuitee
A
Amy • couple • au
10
Comfortable & central to attractions.
Pros:

Central to most visitor attractions. Relatively new furnishings & technology. USB charging ports that worked!

Cons:

Needed a bit more information on where to get dinner (finding the bistro at the labour club was tricky).

2026-04-12 • via Nuitee
A
Annette • solo_traveller • au
9
2026-04-09 • via Nuitee
J
Janis • couple • au
8
Pleasant comfortable
Pros:

Good location

2026-04-09 • via Nuitee
L
Lillian • solo_traveller • au
10
Stunning room decor and friendly staff
Pros:

Given an upgrade. Staff so friendly. The decor in the room was absolutely stunning. Loved it!

Cons:

Nil

2026-04-09 • via Nuitee
• couple • au
6
2026-04-08 • via Nuitee
• couple • au
9
2026-04-08 • via Nuitee
V
Varghese • family_with_children • kw
9
2026-04-06 • via Nuitee
G
ghorbani • couple • au
10
comfortable and well-located stay with friendly staff, though a bit busy at times and slightly pricy
Pros:

Very quiet and clean place. I really enjoyed the breakfast. The staff were friendly and helpful, and the check-in and check-out process was very smooth. The location was perfect, with Woolworths very close by. The cost of parking was also reasonable.

Cons:

I found it a bit expensive for the experience. The lift was quite busy, and we had to wait around five minutes each morning to go downstairs. The breakfast area was also crowded, and the buffet ran out quickly. Although the staff refilled it promptly, it would be better if there were more food available in the buffet to avoid waiting.

2026-04-06 • via Nuitee