Mercure Canberra Belconnen

Hotels
•
Mercure
8.8 (2725 reviews)
59 Cameron Avenue , Canberra , au

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious and clean rooms
Good location with beautiful views
Cons:
Need for deeper cleaning in some areas
Operational issues in the breakfast service

Categories

Cleanliness
8.26
Some reviews mentioned the need for deeper cleaning and maintenance in public spaces.
Service
9.23
Many reviews highlighted the helpful and friendly staff, contributing positively to the overall experience.
Location
9.27
The hotel's location was frequently praised, offering convenience and good views.
Room Quality
9.22
Rooms were described as spacious, clean, and well-furnished.
Amenities
8.75
Facilities such as EV charging were appreciated, but some guests found the breakfast service lacking during busy times.
Value for Money
8.71
The combination of comfort and location provided good value, despite some mentions of additional parking fees.
Food and Beverage
8.26
Breakfast received positive remarks but had some operational issues during busy times.
Overall Experience
8.73
Overall, guests expressed satisfaction with their stay, highlighting many aspects positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:52

Property Description

Convenient Location
Located in Canberra, Mercure Canberra Belconnen is a 4-star hotel offering easy access to popular attractions like the National Zoo and Aquarium, Canberra Centre, and the Australian War Memorial.

Modern Amenities
Enjoy a comfortable stay in air-conditioned rooms equipped with modern conveniences such as a flat-screen TV, free WiFi, and a private bathroom with a shower. Guests can also make use of the fitness centre, restaurant, and bar during their stay.

Delicious Dining Options
Start your day right with a delicious breakfast buffet offering a variety of options including continental and Full English/Irish. Guests can also unwind with a drink at the bar in the evening.

Experience comfort and convenience at Mercure Canberra Belconnen - book your stay now for a memorable trip to Canberra!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for AUD 60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2725 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 9.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.73
J
Janine • solo_traveller • au
8
Great Stay
Pros:

Staff and room

Cons:

Minor but Mirror in lounge and window needed cleaning. Everything else fantastic.

2026-05-22 • via Nuitee
J
J • solo_traveller • au
7
Pros:

Quiet, good parking

2026-05-22 • via Nuitee
S
Stephen • couple • au
10
Pros:

Well Placed for what we wanted. Easy check in and parking with welcoming staff

2026-05-22 • via Nuitee
T
Tiffany • solo_traveller • au
7
2026-05-21 • via Nuitee
K
Kate S • couple • au
10
Location was very well placed to suit our needs.
Pros:

Didnt use the breakfast faciiity

Cons:

Some more coasters to keep furniture clean with cups of tea etc.

2026-05-20 • via Nuitee
G
Geoff • extended_group • au
9
Cons:

Got ripped off with parking. $85 overnight

2026-05-20 • via Nuitee
M
Michael • couple • au
9
Great for a 2 night stay - Great value
Pros:

Friendly and helpful staff made check-in quick and easy. Included tips for dinner at Gianni's Italian as well which was nice. Room was spacious for 2 and the bed was huge. Walk-in shower with ample space. Room was also clean and tidy. Buffet breakfast was also nice and good value. We also paid for parking for a Saturday and Sunday night and there were lots of spaces with easy access lifts.

Cons:

better coffee in the room, like a pod machine would have been nice

2026-05-20 • via Nuitee
P
Priscilla • extended_group • au
8
2026-05-19 • via Nuitee
R
Rosalie • family_with_children • au
10
2026-05-19 • via Nuitee
P
Peter • couple • au
8
2026-05-19 • via Nuitee
J
Jasmine • solo_traveller • au
10
2026-05-19 • via Nuitee
B
Brett • solo_traveller • au
10
Pros:

Quality of the room
Location
Friendly staff
Facilities

Cons:

Safety issues with the parking, curbs not marked making it a trip hazard.
Did raise with staff, they were concerned when raised issue and was going to address

2026-05-18 • via Nuitee
G
Greg • couple • au
10
Will definitely be back - was perfect for our requirements
Pros:

Great location
Easy to find/navigate
Large comfortable clean room with fresh decor
Walking distance to shopping centre, restaurants, fast food,supermarkets
Parking onsite
Attached to Club/restaurants
Great price
Friendly staff
Safe

Cons:

Nothing!!!

2026-05-18 • via Nuitee
A
Anthony • couple • au
10
It was incredible
Pros:

Absolutely everything, it was super clean, staff were amazing and the location had everything we need around

Cons:

we loved everything

2026-05-17 • via Nuitee
J
Joanne • couple • au
10
In town for a family event and this room was perfect to freshen up
Pros:

Good staff and large, clean room

Cons:

N a

2026-05-17 • via Nuitee
A
Andrew • extended_group • au
1
Hotel has gone backwards
Cons:

Single ply toilet paper, zero parking to check in. No longer mini bars

2026-05-17 • via Nuitee
K
Keresa • couple • de
9
Great stay, with convenient parking.
Pros:

The room was very clean and comfortable, and, as an added bonus, had a great view of Lake Ginnindera. The parking garage was extremely convenient, as was breakfast at the adjoining Canberra Labor Club. When our room had air-conditioning problems, the hotel readily assisted us to move to another room. The service was great without being intrusive. We would definitely stay here again.

Cons:

I can't think of a think I would change.

2026-05-15 • via Nuitee
Z
Zilong • solo_traveller • au
10
2026-05-15 • via Nuitee
S
sharon • solo_traveller • au
8
2026-05-15 • via Nuitee
D
Donna • solo_traveller • au
9
2026-05-15 • via Nuitee