ICI HOTEL Tokyo Hatchobori

Hotels
8.8 (1411 reviews)
Chuo-ku Hatchobori 3-26 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean
Convenient location
Friendly staff
Cons:
Small room sizes
Limited breakfast options
Service inconsistency

Categories

Cleanliness
8.75
Multiple mentions of clean rooms with friendly staff.
Service
8.85
Some negative remarks about service but generally positive.
Location
9.25
Great location near train stations and attractions.
Room Quality
8.45
Rooms considered small, which was mentioned multiple times.
Amenities
8.65
Basic amenities are provided; however, some guests noted a lack of coffee.
Value for Money
9.25
Guests appreciated the reasonable pricing for the quality.
Food and Beverage
8.25
Breakfast variety was noted as limited, which affected the score.
Overall Experience
8.95
Overall positive but with some drawbacks regarding room size and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:31

Property Description

Convenient Location
Located in the vibrant Chuo Ward district of Tokyo, ICI HOTEL Tokyo Hatchobori offers easy access to key landmarks such as Yasube Taketsune Horibe Monument and Edo Bay Opening Port Monument.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with essential amenities including a flat-screen TV, safety deposit box, and a private bathroom with a shower. Free WiFi is available throughout the property for your convenience.

Nearby Attractions
Explore nearby attractions such as Reiganjima Island Water Level Observatory and War Disaster Memorial Service Monument, immersing yourself in the rich history and culture of Tokyo.

Experience the best of Tokyo at ICI HOTEL Tokyo Hatchobori. Book your stay now for a memorable trip.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 1411 reviews
Cleanliness: 8.75
Service: 8.85
Location: 9.25
Room Quality: 8.45
Amenities: 8.65
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 8.95
J
Jorge • family_with_children • co
7
Buena opcion !!!
Pros:

La ubicación, la gente muy servicial. Te dan un servicio justo a la medida. No esperes mas.

Cons:

A pesar de incluir el desayuno que es bueno. La limitación de espacio en general es el "talon de aquiles", para familias puede resultar muy ajustada la habitacion. Y el restaurant le vendria bien mas mesas, donde tomar dignamente los alimentos.

2026-05-02 • via Nuitee
M
Martin • solo_traveller • ch
10
Practical hotel close to Shinkansen
Pros:

Close to Tokyo Station in walking distance. quiet neigbourhood. Nice Sushi restaurant just around the corner.
Super friendly staff that were very welcoming. The room is very good. I will be going back there.

2026-04-30 • via Nuitee
I
Ilyaas • solo_traveller • us
8
I would absolutely recommend this place, and I will be booking here if I ever return
Pros:

Very clean, decent breakfast, amazing service

Cons:

room was a bit small, but so is every hotel room I stayed in japan

2026-04-30 • via Nuitee
M
MAIKO • family_with_children • jp
10
2026-04-29 • via Nuitee
戸田 • couple • jp
4
再訪ありません
Pros:

ロケーションはよかったのです。
近くにお手頃で美味しいお店も色々とあります。

Cons:

設備は新しめですが、とにかく狭いです。
面積をチェックして予約しないとこんな狭いお部屋が2人用であるのかと驚きました。
スーツケース開くどころか2人ですれ違うのも大変、椅子も無い、床に小型冷蔵庫直置き、ベッドが高床状に設置されてて下に何か収納しろと言うこと？、かつベッドに上がるのも大変
次回から予約する時にはお部屋の面積に気をつける様にします

2026-04-28 • via Nuitee
C
Christin • solo_traveller • se
7
2026-04-27 • via Nuitee
V
Velia • family_with_children • it
6
Pros:

La colazione non l'abbiamo presa perchè si mangiava all'entrata e non ci piaceva

Cons:

Troppo piccolo il bagno e non c'era il posto per le valigie

2026-04-27 • via Nuitee
H
Hissam • couple • fr
8
2026-04-26 • via Nuitee
M
María Amelia • solo_traveller • es
8
Pros:

El buen servicio y amabilidad del personal

Cons:

Las habitaciones pequeñas

2026-04-22 • via Nuitee
J
joshua • couple • au
2
Terrible, staff had zero respect for the People staying
Pros:

Terrible staff, didn’t to offer at all when we asked for a bigger room because it was to small they laughed to each other, we also left a night early do to the way we were treated

Cons:

It had a cockroach in the bedroom, and it also smelt like sewage

2026-04-22 • via Nuitee
J
Jessica • solo_traveller • de
9
2026-04-21 • via Nuitee
J
Jace • solo_traveller • us
10
2026-04-16 • via Nuitee
R
Riku • couple • jp
7
2026-04-16 • via Nuitee
A
Anand • couple • nl
9
Ik kon snel de stad verkeken en ik kom terug
Pros:

Dichtbij metro stations en aardige personeel. Kamer was altijd netjes schoon na schoonmaak ronde.

2026-04-15 • via Nuitee
C
CHRISTOPHER • solo_traveller • gb
9
2026-04-15 • via Nuitee
W
Winter • extended_group • au
7
Overall, we experienced some challenges, but the staff’s kindness made a positive difference.
Pros:

I appreciated that the room had a bathtub, as it was perfect for relaxing. The location was also convenient — close to Tokyo Station and more affordable than many nearby options, which was very helpful. The staff were extremely kind and communicated with us very well. They worked smoothly as a team and were very patient even though we were not fluent in Japanese. I also liked the magnet system for requesting cleaning or room service, and we really enjoyed the complimentary drink they provided.

お部屋にバスタブがあり、ゆっくりとリラックスできたことを大変ありがたく感じました。立地も便利で、東京駅に近いにもかかわらず料金が比較的手頃で、とても助かりました。スタッフの皆様はとても親切で、私たちとのコミュニケーションも丁寧に対応してくださいました。日本語が流暢でない私たちにも、チームとして協力しながら親切に接していただき、安心して過ごすことができました。

また、清掃やルームサービスを依頼する際にドアに貼るマグネットが用意されていた点も便利でした。さらに、サービスでいただいたドリンクもとても美味しく、嬉しい心遣いでした。

Cons:

We had booked the compact room, but when we actually stayed in it, the room felt smaller than we expected, and the beds were closer together than we had imagined. There was also a small mark on the bathroom door handle, so I gently wiped it off myself. In addition, what I thought was a refrigerator turned out to be a freezer, so the food I placed inside ended up freezing.


コンパクトルームを予約しておりましたが、実際に利用してみると、お部屋の広さやベッド同士の距離が想像よりも近い印象でした。また、バスルームのドアノブに少し汚れのようなものが付いていたため、軽く拭かせていただきました。さらに、冷蔵庫だと思って使用したところ、実際には冷凍庫であったようで、入れていた食べ物が凍ってしまいました。

2026-04-15 • via Nuitee
L
LYN • extended_group • au
7
acceptable and close to the station.
Pros:

Breakfast was ok but would have preferred to eat in an actual restaurant. Loading our choice onto a small cardboard tray and carting it back upstairs to a VERY small room isn't my idea of enjoying my morning meal. The food, however, was good and the choices varied.
Once we found our way, the hotel was very close to the B2 exit from Hatchobori station.

Cons:

Breakfast setup.

2026-04-12 • via Nuitee
碓井 • solo_traveller • jp
6
2026-04-11 • via Nuitee
E
Ellen • couple • us
3
Rude and unfriendly staff.
Pros:

Location and cleanliness.

Cons:

The staff were unfriendly to the point of being rude. This hotel seems to prefer serving a younger business type guest.
Because we did not include the breakfast in our stay, we were”prevented” from serving ourself a cup of coffee in the lobby! Instead we were handed a packet for our room.

2026-04-08 • via Nuitee
H
H. • couple • nl
6
Pros:

It was very clean.

Cons:

It was very small. Almost no room to put the luggage of two persons and turn around.

2026-04-08 • via Nuitee