Hotel New Saitama

Hotels
7.5 (983 reviews)
Minamiku Minamiurawa 2-44-17 , Saitama , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Noise
Limited Amenities
Food Options

Categories

Cleanliness
7.89
Multiple reviewers mentioned a good level of cleanliness.
Service
8.36
Many comments highlighted the helpful and friendly staff.
Location
8.9
Frequent praise for the hotel's convenient location near train stations.
Room Quality
6.85
General feedback indicated comfort, but some concerns about space and noise.
Amenities
6.88
Several mentions about lacking certain amenities like air conditioning control.
Value for Money
7.34
Comments indicate that while some felt it was slightly overpriced, it was generally reasonable.
Food and Beverage
6.39
Lack of breakfast options was specifically mentioned as a drawback.
Overall Experience
7.36
Overall sentiment was generally positive with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:32

Property Description

Convenient Location
Hotel New Saitama is ideally situated just a 3-minute walk from JR Minami Urawa Station, making it a perfect choice for travelers looking for easy access to transportation options.

Comfortable Accommodations
Each room at the hotel is designed to provide utmost comfort and convenience, featuring amenities such as a flat-screen TV, kettle, private bathroom with bath and bidet, as well as complimentary bathrobes and slippers. Guests can also enjoy free toiletries and a hairdryer during their stay.

Exceptional Service
With a 24-hour front desk, guests can expect prompt assistance and service whenever needed, ensuring a hassle-free and enjoyable stay at Hotel New Saitama.

Experience convenience, comfort, and exceptional service at Hotel New Saitama. Book your stay now for a memorable experience!

Important information:

Guests arriving after check-in hours must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation.

Please note, on-site parking fees differ based on vehicle model and size. Please contact the property directly for detailsParking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs JPY 2000 per day.

Location

Guest Reviews

7.5
Based on 983 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 6.85
Amenities: 6.88
Value for Money: 7.34
Food and Beverage: 6.39
Overall Experience: 7.36
Y
Yasunobu • couple • jp
8
GOOD
Pros:

ツインが広かった

Cons:

なし

2026-03-07 • via Nuitee
Y
Yasunobu • couple • jp
8
GOOD
Pros:

ツインは広くて快適でした

Cons:

無し

2026-03-06 • via Nuitee
A
Anthony David • solo_traveller • ca
8
2026-03-04 • via Nuitee
堀江 • family_with_children • jp
10
Pros:

丁寧、親切

Cons:

特になし

2026-03-04 • via Nuitee
S
SOUJI • solo_traveller • jp
6
2026-03-02 • via Nuitee
P
Pablo • solo_traveller • de
9
Muy bueno para pasar unos días en Tokio
Pros:

Una ubicación excelente, personal muy amable, cama muy cómoda, y baño bastante práctico. Muy recomendable para pasar unos días en Tokio.

Ah, y lo mas importante: NO intentan engañarte con el precio. El precio que aparece en booking es el que pagas al final, lo cual se agradece viendo como están los hoteles en Tokio...

Cons:

El aire acondicionado solo calentaba, no enfriaba. Y tener una silla con respaldo se agradecería

2026-03-01 • via Nuitee
K
KOTO • solo_traveller • jp
10
2026-02-28 • via Nuitee
ハル • family_with_children • jp
8
Pros:

落ち着く部屋

2026-02-28 • via Nuitee
Y
Yasunobu • couple • jp
9
2026-02-27 • via Nuitee
西上 • solo_traveller • jp
8
2026-02-25 • via Nuitee
S
Seigo • couple • jp
4
2026-02-14 • via Nuitee
M
Masako • solo_traveller • jp
6
Pros:

駅から近い

2026-02-14 • via Nuitee
E
EIICHI • couple • jp
8
2026-02-13 • via Nuitee
N
Naoki • solo_traveller • jp
8
Pros:

仕事が忙しかったので休めれた

Cons:

特になし

2026-02-12 • via Nuitee
H
HIRASAWA • family_with_children • jp
4
Pros:

接客

Cons:

無料駐車場が使用できなかったこと

2026-02-11 • via Nuitee
貴志 • solo_traveller • jp
5
2026-02-08 • via Nuitee
K
Keiichiro • extended_group • jp
8
また泊まりたいと思います。
Pros:

スタッフの方々がとても丁寧でした。

Cons:

枕元にコンセントが欲しかった。

2026-01-28 • via Nuitee
N
naoto • solo_traveller • jp
9
2026-01-27 • via Nuitee
V
Veli • solo_traveller • tr
5
Pros:

Zaten kahvaltı yok tu

Cons:

Sigara kokusu

2026-01-27 • via Nuitee
S
SHOJI • couple • jp
8
よかった
Pros:

駅近

2026-01-25 • via Nuitee