Hotel Sunroute Ginza

Hotels
8.3 (3067 reviews)
Chuo-ku Ginza 1-15-11 , Tokyo , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Massage services
Allergy-free room
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Rooms too small
Higher price for room size

Categories

Cleanliness
8.19
Rooms were comfortable, but several reviews noted that rooms are small.
Service
8.66
Staff is consistently described as helpful and friendly.
Location
8.9
The hotel is very well located in Ginza with proximity to metro stations and convenience stores.
Room Quality
7.65
Rooms are commonly noted as small and cramped.
Amenities
8.18
Amenities like breakfast options and transport services are mentioned positively.
Value for Money
7.64
Some reviews suggest that the room prices are high for the size.
Food and Beverage
8.49
Breakfast choices received positive feedback, indicating good food quality.
Overall Experience
8.66
Overall satisfaction with location, staff, and amenities, despite room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:19

Property Description

Prime Location near Major Attractions
Hotel Sunroute Ginza, opened in June 2015, is conveniently situated just a 4-minute walk from Ginza Itchome Subway Station. Explore Tokyo with ease as JR Tokyo Station and Tsukiji Fish Market are a short 15-minute stroll away.

Comfortable Rooms and Convenient Amenities
Each room is thoughtfully equipped with a fridge, electric kettle, and a 40-inch flat-screen TV for your entertainment. Unwind in the en suite bathroom's bathtub or take advantage of extras like toothbrushes and a hairdryer. The hotel offers a 24-hour front desk, luggage storage, and even a free-use computer for your convenience.

Delightful Dining Options
Indulge in a Japanese and Western style buffet breakfast at the on-site restaurant Villazza Due. For lunch and dinner, savor Italian-style dishes. With various shops and restaurants nearby, your dining options are endless.

Book your stay at Hotel Sunroute Ginza now for a memorable Tokyo experience!

Important information:

Please note that buffet will not be served until further notice. The property will serve a set breakfast meal alternatively.

Please note the restaurant is open from 07:00 to 10:30 (last order 10:00).

Please be informed that breakfast for children are not included in the meal inclusive rates.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs JPY 2400 per day.

Location

Guest Reviews

8.3
Based on 3067 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.9
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.49
Overall Experience: 8.66
R
Renee • extended_group • au
10
Pros:

Great location, great value, amazing staff.
Good size room for three people.

2026-04-11 • via Nuitee
L
luciano • family_with_children • nl
8
2026-04-10 • via Nuitee
S
Shawn • couple • us
7
2026-04-10 • via Nuitee
Z
Zhili • extended_group • au
6
2026-04-09 • via Nuitee
R
Robin • family_with_children • de
9
Pros:

Breakfast was very good, the staff was very friendly

2026-04-09 • via Nuitee
C
carol • solo_traveller • ca
9
Convenient location and good size room
Pros:

Room was a good size, location is excellent, close to subway station and also walking distance to Ginza.

Cons:

Area was a little more quiet, not enough places to eat.

2026-04-09 • via Nuitee
R
R IE • solo_traveller • jp
7
便利
Pros:

駅近

Cons:

特にない

2026-04-09 • via Nuitee
A
Adriana • couple • us
8
Pros:

Easy to find and check in. Great neighborhood. Very clean. Comfortable beds and pillows. Great breakfast with lots of choices.

Cons:

Very small room; great for a one night stay!

2026-04-09 • via Nuitee
R
RudySusanto • family_with_children • id
10
2026-04-09 • via Nuitee
E
Eunika • couple • cz
2
Cons:

The room was extremely small – there wasn’t even enough space to open our suitcases, so we were forced to upgrade to a more expensive room. The overall atmosphere felt more like a hostel than a hotel. The other guests did not seem to follow basic hygiene habits, which made the stay quite uncomfortable. The room itself smelled musty and there was no proper way to ventilate it.

2026-04-09 • via Nuitee
昭 • solo_traveller • jp
3
2026-04-08 • via Nuitee
D
Diah Anggraeni • extended_group • nl
8
Nice place to stay
Pros:

The Sunroute Ginza hotel is a nice place to stay. It's quiet and yet central, so you're everywhere in no time. The metro is nearby and there are plenty of eateries nearby. The mattresses are sturdy and the hotel is clean. They even give you pajamas. You can forward your luggage and there is a konbini nearby. The only drawback is that there is no washing machine, coffee machine or TV channels. The sockets are also not always in the most convenient place.

Cons:

-

2026-04-08 • via Nuitee
P
pei hsin • solo_traveller • tw
1
Pros:

沒有

Cons:

前台給了一個2樓的房間
正對電梯且在打掃補給房旁邊
晚上很吵
無法睡
外加房間唯一的對外窗
外面正在修馬路
退房時有跟前台反應
前台完全沒有處理

總之此次居住體驗非常差

2026-04-08 • via Nuitee
N
Núria • couple • es
8
2026-04-08 • via Nuitee
K
Keylee • family_with_children • us
10
2026-04-08 • via Nuitee
V
Vanesa • extended_group • ar
8
Todo muy bien
Pros:

Ubicación

2026-04-07 • via Nuitee
C
Callum • couple • gb
7
2026-04-07 • via Nuitee
S
silvia • couple • it
8
Comodissimo per la posizione. Camere molto piccole e non consiglio di fare colazione in albergo
Pros:

Ottima posizione

Cons:

La colazione, poche cose e non di qualità.

2026-04-07 • via Nuitee
S
Samara • family_with_children • au
8
Great location
Pros:

Great location in ginza - central to shopping and great food. Clean rooms and good size bathroom. It was perfect for the 1 night.

Cons:

Room was quite small with baby cot.

2026-04-06 • via Nuitee
S
sofia • couple • uy
7
Muy buena ubicación pero las habitaciones eran realmente chicas!
Pros:

La ubicación era muy buena

Cons:

Las habitaciones eran MUY pequeñas

2026-04-06 • via Nuitee