Mercure Kyoto Station

Hotels
•
Mercure
8.7 (2002 reviews)
Shimogyo-ku Aburanokojicho 288 , Kyoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Currency exchange
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Small room size
Limited breakfast selection

Categories

Cleanliness
7.94
Housekeeping didn’t clean the room during the entire stay; some cleanliness issues noted in reviews.
Service
9.41
Staff were described as friendly and welcoming in multiple reviews.
Location
8.95
Convenient location near Kyoto station, but some reviews mentioned it wasn't as close as expected.
Room Quality
8.4
Rooms were spacious and comfortable, but some guests found them too small or dark.
Amenities
8.43
Facilities were generally well-received, but breakfast options could be improved.
Value for Money
8.89
Overall value perceived as good, with some concern about the room's view.
Food and Beverage
8.44
Breakfast received positive feedback, although some guests noted limited selection.
Overall Experience
9.11
Many positive mentions of a comfortable stay; some minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:50

Property Description

Modern Comfort and Convenience
Mercure Kyoto Station, a newly built 4-star hotel in the heart of Kyoto, offers air-conditioned rooms with free WiFi, a restaurant, and a bar. Each room features a private bathroom, flat-screen TV, and safety deposit box for your comfort and security.

Delicious Dining Options
Start your day with a delectable breakfast buffet offering American and Asian choices. Whether you prefer a hearty meal or something lighter, our restaurant has something for everyone.

Multilingual Support and Nearby Attractions
Our friendly staff speak English, French, Japanese, and Chinese to cater to your needs. Explore nearby attractions like Sanjusangen-do Temple and Kyoto International Manga Museum, all easily accessible from Mercure Kyoto Station.

Book your stay now at Mercure Kyoto Station for a memorable and convenient experience in Kyoto!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 2002 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 9.11
T
Teresa • couple • au
10
2026-03-07 • via Nuitee
C
Carlos • solo_traveller • es
10
Fantastico y a buen precio
Pros:

Comodo, amplio, limpio

2026-03-05 • via Nuitee
L
Leesa • family_with_children • au
10
2026-03-05 • via Nuitee
L
Lincoln • family_with_children • au
10
Pros:

The hotel was very new and modern. The room was spacious and the king bed mattress was very comfortable and not too firm like most other hotels in Japan. The buffet breakfast had a lot of options and was good value for money.

2026-03-05 • via Nuitee
R
Richard • couple • ca
8
2026-03-05 • via Nuitee
E
Edric • family_with_children • my
10
Perfect stay!
Pros:

The hotel is as beautiful as listed, and the rooms were clean! The staff were incredibly nice, accommodating and my request for a room with a view of the Nidec Kyoto Towers were also acceded! The hotel is located approximately 7-10min walk from Kyoto Station and about 5 mins walk from a few bus stops which makes it easy to travel about! There were several convenient stores and restaurants located around the hotel that were delicious as well! All in all a 10/10 for convenience, vibes and stay!

Cons:

Nothing! It was perfect!

2026-03-04 • via Nuitee
C
Christopher • solo_traveller • au
10
Great value & generous room size!
Pros:

All staff were VERY helpful & would go above & beyond to help!

Cons:

Value was a part & comfort too! Room size was generous && breakfast was well appreciated!

2026-03-01 • via Nuitee
A
Armando • couple • us
10
2026-02-28 • via Nuitee
M
Marie • couple • gb
9
We had a great few nights in Kyoto and this hotel was perfect close to the station so we could jump on the metro or get
Pros:

Excellent location close to Kyoto station. There was a great buffet breakfast every morning with lots of choices. The rooms were spacious and comfortable.

Cons:

Nothing

2026-02-28 • via Nuitee
L
Labone • family_with_children • au
9
Pros:

Location, breakfast, room size, clean and modern, great service

2026-02-27 • via Nuitee
J
John • solo_traveller • au
8
2026-02-26 • via Nuitee
M
Maya • solo_traveller • au
8
Beautiful rooms
Pros:

Very clean and beautifully designed rooms, great bathrooms, good view in higher rooms. Mostly lovely staff.

Cons:

Far from most sightseeing. I think it’s quite a walk from the station if you have a suitcase 10-15 mins on flat road. Some of the junior staff were upset giving one bottle of water.

2026-02-25 • via Nuitee
R
Rean Trinchero • extended_group • it
9
Pros:

Tutto

Cons:

Nulla

2026-02-24 • via Nuitee
B
bharat • couple • in
9
2026-02-24 • via Nuitee
B
Boon Wee • solo_traveller • hk
9
Overall, the stay was good. Location is good
Pros:

Location and cleanliness

Cons:

The breakfast selection and recommendations to try when the food is not being replenished.

2026-02-24 • via Nuitee
D
Daniel • family_with_children • fr
8
2026-02-23 • via Nuitee
E
Eddy • family_with_children • fr
8
Top
Pros:

Chambre spacieuse, très propre, lit confortable

Cons:

Dommage que la cuvette n’était pas chauffante comme dans d’autres établissements et le fait qu’il n’y ait pas de machine à laver à disposition

2026-02-22 • via Nuitee
K
Karen • couple • au
8
Fantastic location
Pros:

Location

2026-02-12 • via Nuitee
N
Ni Putu Jeanne Tresna • couple • au
10
2026-02-12 • via Nuitee
P
Perry • extended_group • au
10
2026-02-10 • via Nuitee