COCOSHUKU Shinjuku-Hanazono

Hotels
8.4 (286 reviews)
1-32-11 Shinjuku, Shinjuku-ku , Tokyo , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
Contactless check-in/check-out
Invoice provided
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Family-friendly amenities
Cons:
Musty smells in bathrooms
First floor rooms without windows

Categories

Cleanliness
7.54
Some reviews mentioned issues with musty smells and maintenance problems in the bathroom.
Service
9.01
Standard quality for this hotel tier.
Location
9.05
Multiple reviews highlighted the great location being close to amenities and transport.
Room Quality
8
Rooms were noted as spacious and comfortable, though some felt small for families.
Amenities
8.03
Good amenities for families, though some reviews indicated requests for additional features.
Value for Money
8.49
General sentiment suggests good value, especially for families.
Food and Beverage
8.54
Nearby dining options were appreciated.
Overall Experience
8.51
Positive overall experiences noted with some caveats related to cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:05

Property Description

Modern Comforts and Convenience

COCOSHUKU Shinjuku-Hanazono offers a perfect blend of modern comforts and convenience in the heart of Tokyo. With air-conditioned rooms featuring free WiFi and flat-screen TVs, your stay is bound to be comfortable and connected.

Central Location

Conveniently situated just 2.8 km from the city centre, this 4-star hotel provides easy access to popular attractions like Taiso-ji Temple and Genkyoji Temple. Explore the vibrant neighborhood with ease from this centrally located property.

Personalized Hospitality

Experience personalized hospitality at COCOSHUKU Shinjuku-Hanazono, where every guest is welcomed with attention to detail. From a well-equipped desk in each room to complimentary toiletries, your comfort is our priority.

Book your stay now at COCOSHUKU Shinjuku-Hanazono for a memorable and convenient Tokyo getaway.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 286 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
N
Nichapa • extended_group • th
8
2026-02-13 • via Nuitee
F
Faisal • couple • sa
1
Pros:

The staff were very rude

Cons:

Everything

2026-02-13 • via Nuitee
T
Taryn • extended_group • au
10
enjoyable stay
Pros:

great location, clean, fit the group and got the job done

Cons:

sometimes hard to navigate with no staff on site, but online customer service was very prompt

2026-02-09 • via Nuitee
R
Rebecca • extended_group • au
8
2026-01-27 • via Nuitee
N
Natalie • family_with_children • au
10
2026-01-24 • via Nuitee
O
Ozcan • extended_group • ch
10
2026-01-19 • via Nuitee
O
Ozai • family_with_children • jp
9
2026-01-19 • via Nuitee
H
Helen • extended_group • us
8
Very nice and would stay here again, great location!
Pros:

Location to metro and very secure. Very clean

Cons:

I wish there was somewhere you could store luggage prior or after checkout. This facility is not manned.

2026-01-17 • via Nuitee
A
Ares • family_with_children • de
10
mit der Familie in Tokio
Pros:

sehr sauberes kleines Hotel mit guter Ausstattung und perfekte Lage. Für Familien top

Cons:

Gibt’s nicht zu beanstanden. Sehr gerne kommen wir wieder.

2026-01-14 • via Nuitee
K
kathleen • family_with_children • gb
5
Pros:

The location was great, quiet area that was it!

Cons:

The toilet had a very strong smell of urine, it was foul!
Complained and was told the cleaner would come out the next day, but to be honest I don’t think the toilet was cleaned and neither was the floor when they said they would, a very strong toilet freshener was stuck in the corner of the toilet to mask the smell. The kitchen fan was caked in dust, the door was off the hinge, the ceiling air con looked precarious. There was no drying rack to dry dishes. And there was a missing cabinet door!?

2026-01-06 • via Nuitee
T
TAKESHI • solo_traveller • jp
8
2025-12-30 • via Nuitee
Y
Yen Chen • extended_group • de
8
2025-12-30 • via Nuitee
M
Marie • extended_group • vn
10
Excellent hotel
Pros:

Everything. Automated check in was easy. Room was spacious and very well appointed. Lighting was very well thought out and kitchen area was a bonus. Close to the metro station and an easy walk to Shinjuku centre. Lots of shops, bars and restaurants around. The hotel seems very safe.

2025-12-29 • via Nuitee
H
Hannah • extended_group • gb
10
2025-12-27 • via Nuitee
E
Ervin Arianti • extended_group • id
8
2025-12-22 • via Nuitee
W
William • extended_group • au
9
2025-12-21 • via Nuitee
B
Bilal • family_with_children • ph
10
Fantastic for families of four.
Pros:

Cocoshuku was a terrifically located place for a family with younger children. It’s close enough to walk to the main sites in Shinjuku but in a quiet location right across from a small park. There was even a small cocktail bar next door that we were able to sit in while our children played at the park. The rooms were comfortably sized with nice beds. We loved the bunk beds for the kids. The location also had numerous thoughtful amenities: access to laundry, a vacuum, games to play, etc. We would definitely recommend this location to any family with kids 4+.

Cons:

The first floor room had no windows. This didn’t bother us and actually helped the kids sleep in which was great for mom and dad. However, if you’re a person that needs windows, you may want to book the second floor or higher rooms.

2025-12-19 • via Nuitee
雅惠 • family_with_children • tw
9
2025-12-13 • via Nuitee
M
Malini • family_with_children • us
8
Great location and clean aside from obvious maintenance problems in the bathroom.
Pros:

Great location. Overall clean and well set up as a small “apartment type” rental for families with cooking and laundry abilities.

Cons:

Bathroom/toilet area has a musty smell and flies problem, with a bathroom ceiling panel missing and obvious bug zapper visible to exposed piping.

2025-11-30 • via Nuitee
K
Karen • family_with_children • au
7
Pros:

An interesting room! We stayed as a family, and my kids loved the bunk beds. But it did feel a little small for a family, as such. It's a little far from transport options, but you get used to walking.

2025-11-29 • via Nuitee