Tru By Hilton Rockwall Dallas, Tx

Hotels
•
Tru by Hilton
8.8 (925 reviews)
2600 Summer Lee Drive , Rockwall , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Various amenities
Cons:
Cleanliness issues
Noisy A/C
Inconsistent food quality

Categories

Cleanliness
7.88
The shower was not the cleanest and there was dog food on the floor.
Service
9.35
Staff were friendly and helpful, accommodating even late arrivals.
Location
9.39
The location was awesome, close to restaurants and pharmacies.
Room Quality
8.34
Rooms described as nice and clean, but some discomfort from the hard floors.
Amenities
9.37
Good variety of food and convenient access to hot chocolate and coffee.
Value for Money
8.83
Good value for an overnight stay.
Food and Beverage
8.38
Breakfast options were decent but varied in quality; coffee was described as dreadful.
Overall Experience
8.85
Overall, experiences were mixed but positively noted by the guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:49

Property Description

Modern Accommodations
Tru By Hilton Rockwall Dallas, Tx offers contemporary rooms equipped with a flat-screen TV, a fridge, and a private bathroom, ensuring a comfortable stay for guests.

Convenient Amenities
This 3-star hotel provides a fitness centre, free private parking, and a shared lounge for guests to unwind. The 24-hour front desk, business centre, and free WiFi cater to all the needs of travelers.

Outdoor Activities
Situated in Rockwall, guests can engage in various outdoor activities such as hiking, fishing, and canoeing, making it an ideal choice for nature enthusiasts.

Book your stay at Tru By Hilton Rockwall Dallas, Tx for a memorable and relaxing experience amidst the beauty of Rockwall.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 925 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
M
Micah Renae • couple • us
3
Location Great! Rooms aren’t worth the price .
Pros:

The hotel is located in the heart of Rockwall and is very easy to find .

Cons:

We stayed 3 nights and not once did the room get cleaned. The shower door did not close so the floor would get soaked. Outlets in the room did not work, WiFi did not work, 2 of the lights wouldn’t stay on and would flicker constantly.

2026-07-16 • via Nuitee
P
Pam • couple • us
10
Pros:

Location was ideal for us.

Cons:

Nothing

2026-07-15 • via Nuitee
R
Rhonda • couple • us
10
2026-07-12 • via Nuitee
S
Savion • solo_traveller • us
10
Pros:

Love this place

2026-07-09 • via Nuitee
D
David • solo_traveller • us
7
2026-07-05 • via Nuitee
A
Aminzadeh • solo_traveller • us
10
2026-07-05 • via Nuitee
R
Raymond • solo_traveller • gu
8
Pros:

Good breakfast

Cons:

No dresser in bathroom. Staff did not change sheets daily.

2026-07-02 • via Nuitee
E
Evelyn • couple • us
8
2026-07-01 • via Nuitee
C
Camille • couple • us
10
2026-06-29 • via Nuitee
O
Ojo • family_with_children • ng
8
Pros:

The staff were polite and very nice

Cons:

The rooms were not cleaned daily

2026-06-24 • via Nuitee
K
Kira • couple • us
10
The staff was courteous and helpful! The room was clean and beds were comfortable!
Pros:

Beautiful and clean.

Cons:

No answer -we loved the property.

2026-06-22 • via Nuitee
A
Angela • couple • us
9
2026-06-19 • via Nuitee
D
duinlust • couple • nl
8
2026-06-18 • via Nuitee
S
Sandra • couple • us
10
2026-06-13 • via Nuitee
T
Tinman • couple • us
10
Great facilities
Pros:

It was greT as usual.

2026-06-13 • via Nuitee
N
Nicole • couple • us
9
Would definitely stay again
Pros:

The location

Cons:

Nothing

2026-06-08 • via Nuitee
G
Gloria • family_with_children • us
7
Pros:

It was clean

Cons:

It didn't have a microwave. First hotel I stayed in that didn't have one.

2026-06-08 • via Nuitee
D
Darryl • solo_traveller • us
10
2026-06-05 • via Nuitee
E
Elisha • couple • us
7
Pros:

Clean room and building. Staff was friendly

Cons:

The pool was closed, and this was a huge issue for us, as we really wanted to be out at the pool, and not stuck in our room.

2026-06-02 • via Nuitee
G
Geanine • couple • us
5
Great location but ghetto guest.
Pros:

The location is great right by the lake.

Cons:

This please seems to have become very ghetto. Every morning we were woken up super early from people yelling up and down the halls.

2026-05-30 • via Nuitee