Yox Hotel Boutique

Hotels
8.6 (909 reviews)
43 Francisco I. Madero Barrio de Guadalupe , Tuxtla Gutierrez , mx

Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable environment
Cons:
Small rooms
Inadequate cleanliness
Limited food options

Categories

Cleanliness
8.24
Some reviews mentioned issues with cleanliness, such as inadequate cleaning in rooms.
Service
9.41
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
9.45
The location is frequently praised, being central and convenient.
Room Quality
7.9
Several reviews mentioned rooms being small and some being uncomfortable.
Amenities
7.93
Reviewers had mixed feelings about amenities, citing limited options.
Value for Money
8.49
Good value for the location, but some guests felt basic offerings were lacking.
Food and Beverage
8.34
Food quality was mentioned positively, but portions and options were limited.
Overall Experience
9.01
Overall stay was enjoyable despite a few areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 04:58

Property Description

Luxurious Accommodation
Yox Hotel Boutique offers 5-star accommodation just 500 metres from San Cristobal Cathedral. Each room comes with a desk, private bathroom, and some even have a kitchenette. Enjoy entertainment on a flat-screen TV with cable channels and keep your belongings secure in a safety deposit box.

Charming Outdoor Spaces
Relax in the hotel's garden, unwind in the shared lounge, or soak in the ambiance on the terrace. These spaces offer a perfect retreat after exploring nearby attractions like Del Carmen Arch and Na Bolom Museum.

Convenient Amenities
With a 24-hour front desk and free WiFi, Yox Hotel Boutique ensures a seamless stay. Explore Central Plaza & Park, Santo Domingo Church, and La Merced Church located close by, making it an ideal choice for your visit to San Cristóbal de Las Casas.

Book your stay at Yox Hotel Boutique for a luxurious and convenient experience in San Cristóbal de Las Casas.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 909 reviews
Cleanliness: 8.24
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.49
Food and Beverage: 8.34
Overall Experience: 9.01
A
Alessandro family_with_children it
8
Centrale
Pros:

Posizione centrale, ti muovi a piedi per andare ovunque. Camera non grande ma confortevole. Bollitore per caffè e colazione europea sufficiente. In camera è presente un termosifone elettrico che abbiamo apprezzato, San Cristobal è a 2200 metri. Il personale è molto accogliente. Piccolo giardino interno e terrazzo sul tetto per ammirare il panorama. 2 notti molto confortevoli.

2026-03-07 via Nuitee
A
Alexy Johanna solo_traveller mx
8
2026-03-04 via Nuitee
I
Ignacio extended_group es
7
Buen hotel pero no es 5*
Pros:

Bien situado

Cons:

Lo anuncian como 5* pero no lo es.
Habitaciones muy pequeñas. Desayuno simple.
No hay servicios de un 5 estrelllas.
Intentaron que cancelara con Booking para ofrecerme una habitación mejor.

2026-03-03 via Nuitee
M
Marcos couple es
9
Comida y agradable estancia en el centro
Pros:

Ubicación del establecimiento cerca de estación autobús ADO y del centro ciudad con la posibilidad de visitar muchas de las atracciones turísticas a pie.
El personal super amable desde la recepción ( Victor gracias por toda tu ayuda con la reserva) y el personal del restaurante
Volvería sin dudarlo

Cons:

Nada que destacar

2026-03-01 via Nuitee
V
Villegas Gutiérrez family_with_children mx
10
Pros:

El servicio de agua caliente

2026-03-01 via Nuitee
H
HandreaH family_with_children it
9
2026-02-28 via Nuitee
P
Philipp couple de
10
Perfekte Lage und super freundliches Personal
Pros:

Super zentral gelegen. Restaurants und Bars sind nur wenige Fußminuten entfernt. Das Personal ist äußerst freundlich und hilfsbereit. Wir kamen sehr früh an und unser Zimmer war bereits fertig und wir durften einchecken.

2026-02-27 via Nuitee
M
MIGUEL couple mx
9
Tuvimos una muy buena experiencia, gracias a la magnifica atención que recibimos del personal.
Pros:

El desayuno es muy bueno, y la ubicación magnifica.

2026-02-23 via Nuitee
M
Melissa extended_group it
2
Pros:

La posizione

Cons:

Non c’era il riscaldamento e in camera faceva freddissimo, non c’era un asciugacapelli ma una volta chiesto ce lo hanno portato.

2026-02-14 via Nuitee
M
Marcin couple pl
5
2026-02-13 via Nuitee
H
Hanne couple nl
7
2026-02-10 via Nuitee
E
Eugenia family_with_children it
9
Great!
Pros:

Great location in a quiet street but close to the city centre, restaurants & bars, nice spacious rooms, there's a lovely terrace overlooking the city
The staff is absolutely amazing, I was sick and they were very helpful in assisting me, also helped us plan tours and activities in the surroundings

Cons:

Room was a bit cold

2026-02-10 via Nuitee
C
Charlie couple fr
10
2026-02-09 via Nuitee
R
Roberto family_with_children it
9
Pros:

La posizione centrale, la tranquillità della struttura.

Cons:

La camera piccola

2026-01-31 via Nuitee
G
Gertrud Anna couple ch
9
2026-01-30 via Nuitee
F
figueroa ayala extended_group mx
9
2026-01-26 via Nuitee
M
Moreno family_with_children mx
9
Pros:

Un lugar muy tranquilo

2026-01-22 via Nuitee
E
Edgar Ivan couple mx
9
Excelente ubicación
Pros:

Excelente ubicación, a una cuadra de un andador gastronómico y muy cerca del centro. La habitación cómoda y con lo necesario para pasar el frio. Adecuada limpieza en general. Cuenta con un desayuno de cortesía que es suficiente y tienen buen cafe.

Cons:

Nos toco que el dispensador de jabón en el baño estaba vacío, por lo demás no hubo mayor problema.

2026-01-21 via Nuitee
A
Ana Belem family_with_children mx
9
Un sueño en Comitán
Pros:

La tranquilidad

2026-01-20 via Nuitee
J
Johan family_with_children nl
9
2026-01-20 via Nuitee