Moxy Osaka Umeda

Hotels
•
Moxy Hotels
8.7 (512 reviews)
7-22-1 Fukushima, Fukushima-ku , Osaka , jp

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Kind staff
Clean rooms
Good location
Cons:
Limited amenities
Language barrier
Insufficient information

Categories

Cleanliness
8.68
Rooms were spotless and well maintained as per several reviews.
Service
8.95
Most reviews mentioned kind and welcoming staff; however, there are some concerns about language barrier.
Location
8.89
Good location near Umeda station with accessible transport options.
Room Quality
8.64
Rooms described as comfortable and spacious; some issues noted regarding amenities.
Amenities
8.47
Limited service offerings noted; some concerns about luggage storage and WiFi.
Value for Money
8.73
Good overall value for the quality of stay, though some specific amenities could be enhanced.
Food and Beverage
8.18
Did not try the breakfast; some comments on insufficient information about dining options.
Overall Experience
9.05
Guests expressed enjoyment of their stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:28

Property Description

Central Location in Osaka
Located in the heart of Osaka, Moxy Osaka Shin Umeda offers modern rooms with city views, a fitness centre, and free WiFi. Guests can unwind on the terrace and indulge in delicious meals at the on-site restaurant and bar.

Comfortable and Well-Equipped Rooms
Each air-conditioned room at this 4-star hotel features a flat-screen TV, safety deposit box, and a private bathroom with complimentary toiletries. Enjoy a restful night's sleep with quality bed linen and towels provided in every room.

Exceptional Service and Multilingual Staff
Experience seamless service with 24/7 assistance from the multilingual staff fluent in English, Japanese, and Chinese. Explore nearby attractions like Ryotokuin Temple and Jizoji Temple, all within reach from the hotel.

Plan your stay at Moxy Osaka Shin Umeda for a memorable experience in Osaka!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for ¥4,840 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 512 reviews
Cleanliness: 8.68
Service: 8.95
Location: 8.89
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.73
Food and Beverage: 8.18
Overall Experience: 9.05
T
TOMOKO • couple • jp
6
とっても外国っぽいホテル
Pros:

1階のカフェバーのドリンクサービスがあって、食事から帰って夜遅くまでみんなで団らんできました。

Cons:

部屋に椅子やテーブルがないため、落ち着く場所がなかった。ベッドに寝るまで常に立ってる感じ。

2026-03-14 • via Nuitee
J
Jose Antonio • couple • mx
10
Wonderful experience
Pros:

Very nice "pop-culture" atmosphere, the staff was able to speak in english fluently and was always very nice and helpful.

Cons:

No comments

2026-03-13 • via Nuitee
B
Brenda • family_with_children • au
10
Pros:

Ckean and well laid out rooms. Funky decor and friendly staff.

2026-03-04 • via Nuitee
M
Mitzi • couple • gb
8
2026-03-04 • via Nuitee
S
Steve • family_with_children • au
8
2026-03-03 • via Nuitee
K
Kuan Jung • solo_traveller • tw
8
2026-03-03 • via Nuitee
L
Leya • couple • tw
7
2026-02-25 • via Nuitee
M
Misuzu • solo_traveller • jp
8
2026-02-25 • via Nuitee
A
Aki • family_with_children • jp
7
Pros:

目的のザ・シンフォニーホールが近い

2026-02-24 • via Nuitee
K
Kylie • family_with_children • au
9
2026-02-12 • via Nuitee
M
Matsuura • solo_traveller • jp
9
すばらしい！
Pros:

キレイ、スタッフ接遇

Cons:

駅からの距離

2026-02-12 • via Nuitee
M
Miu Kwai • family_with_children • hk
9
2026-02-10 • via Nuitee
Y
Yasemin • extended_group • gb
8
Pros:

New building and clean rooms

Cons:

There were business meetings in the lobby all the time, it was hard to find a space to sit down and relax

2026-02-10 • via Nuitee
Y
Yukiko • couple • jp
10
Moxy オシャレで最高です♡
Pros:

Asueアリーナライブで利用しました。アーリーチェックインをして頂けたスタッフさんに感謝です。朝食がとても美味しかったです。なにより街中でペットを受け入れてもらえるホテルで良かったです。次はバーでゆっくりしたいです。

Cons:

お部屋が少しせまく、キャリーを広げるのに窮屈でした。

2026-01-31 • via Nuitee
H
hiromi • solo_traveller • jp
8
良かった。ゆっくりできた
Pros:

便利な場所にあった

Cons:

値段が高い

2026-01-30 • via Nuitee
R
Rafael • family_with_children • br
8
Bom custo-benefício
Pros:

Hotel bem localizado, próximo à estação de metrô e ao shopping. Várias opções de restaurantes perto. Também gostamos do drink de boas vindas, foram atenciosos conosco.

Cons:

O café da manhã é bem abaixo do padrão dos outros hotéis da categoria. Ovos mexidos artificiais, grande parte do cardápio composta de “alimentos” ultraprocessados.

2026-01-29 • via Nuitee
M
Momoko • couple • jp
10
2026-01-27 • via Nuitee
N
Neal • couple • au
10
2026-01-26 • via Nuitee
A
Aidona • couple • gr
10
2026-01-26 • via Nuitee
Y
Ying-Hsueh • solo_traveller • fr
9
Pros:

the room is very clean same as the bar/resterant and the gym, staffs are kind and helpful, the design so chic

Cons:

the hair dryer in my room stopped by itself very often while I was using it...
it was not clear whether we should return the tray by ourselves after breakfast, would be nice to put an instruction on the table

2026-01-25 • via Nuitee