Moxy Osaka Umeda

Hotels
Moxy Hotels
8.7 (554 reviews)
7-22-1 Fukushima, Fukushima-ku , Osaka , jp

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Kind staff
Clean rooms
Good location
Cons:
Limited amenities
Language barrier
Insufficient information

Categories

Cleanliness
8.68
Rooms were spotless and well maintained as per several reviews.
Service
8.95
Most reviews mentioned kind and welcoming staff; however, there are some concerns about language barrier.
Location
8.89
Good location near Umeda station with accessible transport options.
Room Quality
8.64
Rooms described as comfortable and spacious; some issues noted regarding amenities.
Amenities
8.47
Limited service offerings noted; some concerns about luggage storage and WiFi.
Value for Money
8.73
Good overall value for the quality of stay, though some specific amenities could be enhanced.
Food and Beverage
8.18
Did not try the breakfast; some comments on insufficient information about dining options.
Overall Experience
9.05
Guests expressed enjoyment of their stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:28

Property Description

Central Location in Osaka
Located in the heart of Osaka, Moxy Osaka Shin Umeda offers modern rooms with city views, a fitness centre, and free WiFi. Guests can unwind on the terrace and indulge in delicious meals at the on-site restaurant and bar.

Comfortable and Well-Equipped Rooms
Each air-conditioned room at this 4-star hotel features a flat-screen TV, safety deposit box, and a private bathroom with complimentary toiletries. Enjoy a restful night's sleep with quality bed linen and towels provided in every room.

Exceptional Service and Multilingual Staff
Experience seamless service with 24/7 assistance from the multilingual staff fluent in English, Japanese, and Chinese. Explore nearby attractions like Ryotokuin Temple and Jizoji Temple, all within reach from the hotel.

Plan your stay at Moxy Osaka Shin Umeda for a memorable experience in Osaka!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for ¥4,840 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 554 reviews
Cleanliness: 8.68
Service: 8.95
Location: 8.89
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.73
Food and Beverage: 8.18
Overall Experience: 9.05
P
Patrick solo_traveller au
6
Pros:

Everything is clean and well presented, I stayed here with my teenage son who chose the location for it's quirky vibe, specifically the arcade games in the lobby caught his attention. It's also very affordable, and has a laundry for your convenience.

Cons:

The rooms are quite small and valuable hanging space is taken up by unnecessary items (at least for our stay) like a foldable table and chairs. Which really don't make a lot of sense regardless as there's barely enough floor space to use them comfortably.

2026-04-18 via Nuitee
D
Danilo solo_traveller de
10
2026-04-18 via Nuitee
A
Ann couple nz
8
Very comfortable and enjoyable stay with lovely staff
Pros:

The decor adds a lot to this hotel, quirky, fun, not what you are expecting. The rooms require a bit of thinking to store your stuff. And the disco ball in the lift - excellent.Additional free events that were advertised, such as the DJ. The meeting room facilities are available to book, and the air hockey table is free to use at any time. There are separate areas in the dining and reception that cater for all needs. The breakfast is comprehensive with both Japanese and European options (see Pastry note below). The location is quite nice, within walking distance of the Omeda Tower and the Osaka and Omeda train stations. Some nice local dining is close by.

Cons:

The breakfast coffee via the Nespresso machine was limited to two types: very strong and decaffeinated. Nespresso has a huge range. It is a pity that a medium option is not available as well. Any other options were an extra purchase. The other interesting option was being offered, and an "upgrade" to twin beds. For a couple, this is not ideal, and the double bedroom has more "space" than the twin rooms, especially when the bed is in the middle of the room. Laundry facilities are very much shared, and getting time to wash and dry is challenging. Unlike other hotels we stayed in, we could not see the progress of our wash via the TV. The breakfast pasties are dry and possibly "yesterdays". Heating them up doesn't change that state very much.

2026-04-16 via Nuitee
M
Maria family_with_children us
10
Simply amazing, thank you !!
Pros:

Everything awesome !!

Cons:

Nothing

2026-04-15 via Nuitee
D
Dimitra couple gr
10
Αρκετά καλή.
Pros:

Άνετο, καθαρό και κεντρικό ξενοδοχείο.

Cons:

Φτωχό πρωινό, πολύ περιορισμένες επιλογές για ευρωπαίους συνηθισμένους σε κλασικές επιλογές πρωινού. Είχε κυρίως ασιατικές επιλογές.

2026-04-14 via Nuitee
J
Jennifer extended_group pr
9
Amo la vibra
Pros:

Perfecto. Precio, facilidades y comodidad

Cons:

Location no es la mejor

2026-04-14 via Nuitee
X
Ximena couple mx
9
Confort, calidad y precio
Pros:

La habitación es de buen tamaño

Cons:

Tratar de poner un poco más de variedad de comida en el buffet

2026-04-13 via Nuitee
M
Mark solo_traveller au
10
2026-04-13 via Nuitee
K
Ksenia couple au
9
Great stay, highly recommended!
Pros:

The property was sensational. Close to everything, main bus lines and train station. Main shopping close by on foot. The staff are incredibly kind and helpful and were always happy to see you when you left and returned. The room was well sized and the bathroom was extremely clean and roomy. The self use laundry in the hotel is a great help and very cheap to use! The bar was always welcoming and the staff kindly let us keep our bags all day until our flight which was lovely and helpful!

Cons:

Nothing.

2026-04-13 via Nuitee
M
Marcel solo_traveller jp
9
2026-04-13 via Nuitee
J
Julie solo_traveller gb
10
Really nice stay and would stay in any of the Moxy hotels again.
Pros:

We loved the relaxed modern vibe . The rooms were a bit bigger than some of the others we stayed at (rooms are notoriously small in Japan) . Close to metro and convenience store literally opposite . Staff were really friendly and helpful . Breakfast was good with lots of options available.

2026-04-10 via Nuitee
M
Michelle couple au
9
The staff were amazing, very helpful, friendly and good English which was helpful in Japan.
Pros:

I don't eat breakfast but my husband enjoyed it.

2026-04-10 via Nuitee
N
Nouri extended_group tn
8
2026-04-09 via Nuitee
R
Rosemary couple au
10
I recommend this place
Pros:

Staff members very helpful

Cons:

One card to get up to room.

2026-04-08 via Nuitee
B
Ben family_with_children gb
10
2026-04-07 via Nuitee
A
Alina couple de
9
Das Hotel wurde ich jederzeit wieder empfehlen
Pros:

Super Lage- 10 min zu Fuß bis zum Osaka Bahnhof.
Sehr nettes Personal.
Traumhafte Aussicht von 14-Stockwerk.
Große und moderne Zimmer.
Sehr sauber.

2026-04-07 via Nuitee
K
Kirkegaard family_with_children dk
8
2026-04-06 via Nuitee
I
IGNACIO couple mx
10
Pros:

El concepto del hotel es super bueno, me encantó la luz de los ascensores y el lobby.

Cons:

El desayuno es muy malo.
Tampoco me gustó que el equipo del hotel no quiso registrar mis puntos de MarriottBonvoy porque mi reservación fue realizada a través de booking.com

2026-04-06 via Nuitee
P
PRAGEETH SAMEERA couple ae
10
Love to come back and stay on this property
Pros:

Greater Value for money

Cons:

All atmosphere is excellent

2026-04-04 via Nuitee
J
jacomijne extended_group nl
8
2026-04-02 via Nuitee