citizenM Washington Capitol

Hotels
•
CitizenM
8.8 (5387 reviews)
550 School Street Southwest , Washington , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Allergy-free room
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and modern rooms
Cons:
Small room size
High parking fee
Missing washcloths

Categories

Cleanliness
8.26
Overall, the rooms are clean and comfortable, but there were specific issues with missing washcloths.
Service
9.23
The staff were described as friendly and helpful, enhancing the overall experience.
Location
9.27
The location was consistently praised, being close to attractions and convenient for travelers.
Room Quality
8.72
The rooms are modern and well-designed, though some found them to be small.
Amenities
8.75
The amenities provided, like tablet controls and an appealing lobby, contributed positively to the experience.
Value for Money
8.21
While the pricing was reasonable for some, the high parking fee was a concern for others.
Food and Beverage
8.76
Breakfast options and overall food quality were highlighted positively, despite some dietary mismatches.
Overall Experience
9.23
Generally, guests had a great experience and indicated they would return, showing high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:44

Property Description

Modern and Convenient Accommodation

Express Check-in and Check-out, Allergy-free Rooms, and High-tech Amenities

Delicious Breakfast Buffet and Smart Room Controls

Experience the ultimate blend of comfort and technology at citizenM Washington DC Capitol. Enjoy seamless check-in/out, hypoallergenic rooms, and cutting-edge in-room controls via iPad or the citizenM app. Indulge in a diverse breakfast buffet catering to all dietary preferences. Explore nearby attractions like the National Mall, then unwind in the shared lounge or bar. Book now for a memorable stay in the heart of Washington DC.

Important information:

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.
The property accepts credit cards. Cash is not accepted.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 5387 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.23
R
Ruchika • solo_traveller • jp
8
Pros:

Location was excellent. I walked to every place including the Smithsonians, tourist bus meeting points and jefferson memorial (this maybe not for all)

Cons:

hmm .. BF was decent. And there is a subway across the road, but all cafe/ casual dining closes early, like by afternoon - more like a city thing rather than a restaurant issue

2026-04-18 • via Nuitee
N
nicolas • solo_traveller • fr
9
Hôtel bien placé, même deco que dans les autres citizen m
Pros:

Très bien

Cons:

Rien

2026-04-17 • via Nuitee
N
nicolas • solo_traveller • fr
10
Bon emplacement et bon rapport qualité prix
Pros:

Je vais souvent dans cette chaîne d hôtel aux usa, deco moderne, chambre confortable (peut être un peu petite) et personnel toujours accueillant

Cons:

Rien

2026-04-17 • via Nuitee
D
David • couple • us
10
Pros:

The vibe and how close it was to every thing

Cons:

Not having parking kinda sucked but it worked out

2026-04-16 • via Nuitee
J
John • couple • us
10
Great time and a great trip.
Pros:

Much upgraded from a standard hotel breakfast. Food was better quality

2026-04-16 • via Nuitee
C
Claire Neumann • solo_traveller • us
9
Pros:

Good location, friendly staff, and comfortable bed. Room is linked to iPad for TV, lights, and shades. Location is great with Merro stop nearby and easy walk to monuments. Good for couples or solo travelers.

Cons:

Small shower.

2026-04-16 • via Nuitee
M
Mianni • couple • us
9
2026-04-16 • via Nuitee
J
Jennifer • couple • us
10
2026-04-15 • via Nuitee
J
Joshua • couple • us
9
2026-04-15 • via Nuitee
J
Jeanne • couple • us
10
2026-04-13 • via Nuitee
D
Darice • couple • us
8
2026-04-12 • via Nuitee
M
Mario Igawa • solo_traveller • br
9
2026-04-12 • via Nuitee
K
Khiem • couple • us
10
The hotel was so nice and clean. Love the modern looks and friendly staffs when I asked for the parking. Will stay here
Pros:

So clean and modern looking

Cons:

There was nothing to complain about

2026-04-12 • via Nuitee
B
Baruc • couple • mx
9
AC
Pros:

Location

Cons:

The AC wont turn off and I got sick

2026-04-12 • via Nuitee
B
Bev • solo_traveller • us
4
Not for me but guessing ok for others.
Pros:

Location! Close to metro and National Mall.

Cons:

I never thought I would have to make sure my Hotel Room had an actual BathROOM. I don’t think the room could have been any smaller.

2026-04-12 • via Nuitee
N
Natalia • solo_traveller • co
10
2026-04-12 • via Nuitee
M
Marisa • couple • ch
9
2026-04-10 • via Nuitee
A
Alexei • couple • us
10
Great place to stay in central Washington
Pros:

Location, technologies, cleanliness. Great breakfast, fantastic team

Cons:

Cleaning once per stay. Challenge with replacing towels

2026-04-10 • via Nuitee
D
Dieter • couple • be
10
2026-04-10 • via Nuitee
H
Hennie • solo_traveller • nl
8
Heerlijk verblijf in een kleine schone kamer
Pros:

Het ontbijt

Cons:

De geur in de kamer (riool)

2026-04-10 • via Nuitee