citizenM Washington DC Capitol

Hotels
•
CitizenM
8.8 (5680 reviews)
550 School Street Southwest , Washington , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and modern rooms
Cons:
Small room size
High parking fee
Missing washcloths

Categories

Cleanliness
8.26
Overall, the rooms are clean and comfortable, but there were specific issues with missing washcloths.
Service
9.23
The staff were described as friendly and helpful, enhancing the overall experience.
Location
9.27
The location was consistently praised, being close to attractions and convenient for travelers.
Room Quality
8.72
The rooms are modern and well-designed, though some found them to be small.
Amenities
8.75
The amenities provided, like tablet controls and an appealing lobby, contributed positively to the experience.
Value for Money
8.21
While the pricing was reasonable for some, the high parking fee was a concern for others.
Food and Beverage
8.76
Breakfast options and overall food quality were highlighted positively, despite some dietary mismatches.
Overall Experience
9.23
Generally, guests had a great experience and indicated they would return, showing high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:44

Property Description

Modern and Convenient Accommodation

Express Check-in and Check-out, Allergy-free Rooms, and High-tech Amenities

Delicious Breakfast Buffet and Smart Room Controls

Experience the ultimate blend of comfort and technology at citizenM Washington DC Capitol. Enjoy seamless check-in/out, hypoallergenic rooms, and cutting-edge in-room controls via iPad or the citizenM app. Indulge in a diverse breakfast buffet catering to all dietary preferences. Explore nearby attractions like the National Mall, then unwind in the shared lounge or bar. Book now for a memorable stay in the heart of Washington DC.

Important information:

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.
The property accepts credit cards. Cash is not accepted.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 5680 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.23
J
Jamia • couple • us
10
2026-07-18 • via Nuitee
S
Stephen • solo_traveller • us
6
2026-07-18 • via Nuitee
J
JOSE CARLOS • solo_traveller • br
10
Voltarei novamente.
Pros:

Simplesmente tudo, estava tudo perfeito…

Cons:

Do quarto, muito moderno, confortável e acolhedor.

2026-07-18 • via Nuitee
J
Janna • couple • us
9
2026-07-18 • via Nuitee
T
tela • couple • us
10
Pros:

Nice asthetic clean and comfy

Cons:

It was freezing in the room unable to adjust temperature the whole weekend

2026-07-17 • via Nuitee
C
Christophe • solo_traveller • fr
8
2026-07-17 • via Nuitee
K
Kaitlyn • couple • us
1
2026-07-16 • via Nuitee
O
oliver • couple • es
8
Muy moderno y agradable
Pros:

Su modernidad

Cons:

Que tuviera que hacerme el check in

2026-07-16 • via Nuitee
Y
Yirina • extended_group • br
8
2026-07-16 • via Nuitee
M
MARLA MAPLES • couple • us
9
Staff are kind, great location, wonderful atmosphere
Pros:

The staff are friendly and accommodating. The room was clean, bright, and quiet. The location was near to some of the tourist spots.

Cons:

The room was too small but it is fine for a short stay vacation.

2026-07-16 • via Nuitee
T
Thomas • couple • us
6
Pros:

Staff was extremely helpful and pleasant. Location was very good for what we wanted.

Cons:

Did not realize that a coffee machine was not made available. I am used to those amenities and didn't realize they were not included.

2026-07-16 • via Nuitee
F
Fumie • solo_traveller • jp
9
大満足！
Pros:

スタッフは気さくに質問に答えてくれるし、設備もとても綺麗で、ブラインド、照明、テレビなどなど全てiPadひとつで操作できて便利だった。周辺環境も駅近で便利な上に、とても静かで落ち着いた雰囲気で滞在中とても気持ちよく過ごせた。

Cons:

周辺に飲食店があまりなかった。

2026-07-16 • via Nuitee
D
Demonica • couple • us
8
2026-07-15 • via Nuitee
E
Eduardo • solo_traveller • pr
10
Excelente ubicación
Pros:

Céntrico, limpio, acogedor

2026-07-14 • via Nuitee
C
Carolina • couple • us
10
2026-07-14 • via Nuitee
M
Michaela • couple • us
10
2026-07-13 • via Nuitee
D
Danielle • couple • us
9
2026-07-13 • via Nuitee
C
Charlie • solo_traveller • us
9
Good rate, room enough for 1.
Pros:

Great location. Tech-friendly.

2026-07-12 • via Nuitee
F
František • couple • cz
8
Pros:

Skvělá lokalita přímo u stanice metra a s pěší dostupností spousty významných památek. Výborný rooftop bar (sushi, míchané nápoje apod.) s výhledem na Kapitol. Pokoje jsou sice malé, ale vtipně a efektivně zařízené (a navíc jsme na pokoji trávili minimum času), takže nám to nevadilo.

Cons:

Nízký tlak vody ve sprše.

2026-07-12 • via Nuitee
K
Kira • solo_traveller • us
8
2026-07-12 • via Nuitee