citizenM Washington DC Capitol

Hotels
8.8 (5785 reviews)
550 School Street Southwest , Washington , US
+1 202-747-2145

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and modern rooms
Cons:
Small room size
High parking fee
Missing washcloths

Categories

Cleanliness
8.26
Overall, the rooms are clean and comfortable, but there were specific issues with missing washcloths.
Service
9.23
The staff were described as friendly and helpful, enhancing the overall experience.
Location
9.27
The location was consistently praised, being close to attractions and convenient for travelers.
Room Quality
8.72
The rooms are modern and well-designed, though some found them to be small.
Amenities
8.75
The amenities provided, like tablet controls and an appealing lobby, contributed positively to the experience.
Value for Money
8.21
While the pricing was reasonable for some, the high parking fee was a concern for others.
Food and Beverage
8.76
Breakfast options and overall food quality were highlighted positively, despite some dietary mismatches.
Overall Experience
9.23
Generally, guests had a great experience and indicated they would return, showing high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:44

Property Description

Modern and Convenient Accommodation

Express Check-in and Check-out, Allergy-free Rooms, and High-tech Amenities

Delicious Breakfast Buffet and Smart Room Controls

Experience the ultimate blend of comfort and technology at citizenM Washington DC Capitol. Enjoy seamless check-in/out, hypoallergenic rooms, and cutting-edge in-room controls via iPad or the citizenM app. Indulge in a diverse breakfast buffet catering to all dietary preferences. Explore nearby attractions like the National Mall, then unwind in the shared lounge or bar. Book now for a memorable stay in the heart of Washington DC.

Important information:

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.
The property accepts credit cards. Cash is not accepted.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Location

Guest Reviews

8.8
Based on 5785 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.23
A
Andrew • couple • gb
8
Pros:

Staff were very helpful and friendly when checking in and out. And pleasant and courteous at breakfast.

2026-09-12 • via Nuitee
B
Ben • solo_traveller • gb
10
2026-09-12 • via Nuitee
V
Valeria • solo_traveller • it
8
Pros:

Pulizia e posizione

Cons:

Stanza molto piccola

2026-09-12 • via Nuitee
E
Ellen • couple • gb
8
Ideal for a short stay
Pros:

Location
Comfy bed
Quiet

Cons:

No tea and coffee facilities in the room

2026-09-11 • via Nuitee
N
Natalie • couple • us
5
We enjoyed DC but would have liked a bigger room and some customer service
Pros:

It was in a good location

Cons:

No customer service at all. You want something, get it yourself. No complimentary coffee in the morning. Regular drip coffee was $5 per cup.
The room was smaller than rooms on a cruise ship

2026-09-10 • via Nuitee
B
Bryant • solo_traveller • us
9
overall enjoyable stay
Pros:

breakfast

Cons:

size of room tv didn't work

2026-09-10 • via Nuitee
L
Lucas • solo_traveller • de
10
2026-09-09 • via Nuitee
T
THEODOROS • couple • gr
10
Pros:

no breakfast. good location for the museums, not for the city

Cons:

location

2026-09-09 • via Nuitee
K
Karl • couple • us
5
2026-09-09 • via Nuitee
I
Irina • couple • ca
1
2026-09-09 • via Nuitee
Y
Yuliia • couple • us
8
It’s good for a single person
Pros:

Nice and stylish hotel. Super clean. Great breakfast and staff

Cons:

Room was small, no bathroom privacy at all.

2026-09-09 • via Nuitee
A
Aigars Lazdans • couple • lv
9
2026-09-08 • via Nuitee
G
Giovanni • couple • us
10
2026-09-08 • via Nuitee
R
Rutu • couple • us
8
Overall great stay
Pros:

Location was great, close to metro station and walking distance to most major attractions

Cons:

The rooms were a bit small

2026-09-08 • via Nuitee
A
Amir Hasson • couple • us
10
2026-09-07 • via Nuitee
J
Joseph • extended_group • us
10
2026-09-07 • via Nuitee
M
Martin • couple • us
9
Fun and relaxing
Pros:

Staff, location, furniture

Cons:

Nothing

2026-09-07 • via Nuitee
L
Lawrence • couple • us
4
Would never stay here again
Pros:

Location

Cons:

Rooms, food selection, technology, price

2026-09-07 • via Nuitee
R
Ronald • couple • nl
8
2026-09-06 • via Nuitee
G
Gary • couple • us
9
It was good
Pros:

It was clean

Cons:

No parking

2026-09-06 • via Nuitee