citizenM Washington Capitol

Hotels
•
CitizenM
8.8 (5319 reviews)
550 School Street Southwest , Washington , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Allergy-free room
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and modern rooms
Cons:
Small room size
High parking fee
Missing washcloths

Categories

Cleanliness
8.26
Overall, the rooms are clean and comfortable, but there were specific issues with missing washcloths.
Service
9.23
The staff were described as friendly and helpful, enhancing the overall experience.
Location
9.27
The location was consistently praised, being close to attractions and convenient for travelers.
Room Quality
8.72
The rooms are modern and well-designed, though some found them to be small.
Amenities
8.75
The amenities provided, like tablet controls and an appealing lobby, contributed positively to the experience.
Value for Money
8.21
While the pricing was reasonable for some, the high parking fee was a concern for others.
Food and Beverage
8.76
Breakfast options and overall food quality were highlighted positively, despite some dietary mismatches.
Overall Experience
9.23
Generally, guests had a great experience and indicated they would return, showing high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:44

Property Description

Modern and Convenient Accommodation

Express Check-in and Check-out, Allergy-free Rooms, and High-tech Amenities

Delicious Breakfast Buffet and Smart Room Controls

Experience the ultimate blend of comfort and technology at citizenM Washington DC Capitol. Enjoy seamless check-in/out, hypoallergenic rooms, and cutting-edge in-room controls via iPad or the citizenM app. Indulge in a diverse breakfast buffet catering to all dietary preferences. Explore nearby attractions like the National Mall, then unwind in the shared lounge or bar. Book now for a memorable stay in the heart of Washington DC.

Important information:

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.
The property accepts credit cards. Cash is not accepted.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 5319 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.23
J
Jackie • couple • cr
8
2026-02-14 • via Nuitee
M
Markus • solo_traveller • de
9
2026-02-13 • via Nuitee
C
Charles • couple • us
9
super easy check in and out nice room very good stay
Pros:

everything

Cons:

ac was not kicking very strong

2026-02-12 • via Nuitee
V
VanZant • couple • us
10
Cozy gem, great find.
Pros:

The price cannot be beat. The location is great steps from metro. It was clean and bed was comfortable. The towels are fluffy. The living room lounge and bar were enjoyable. The roof top bar and sushi restaurant top notch.

Cons:

Rooms are small.

2026-02-11 • via Nuitee
H
Hanna • solo_traveller • ua
7
Хороший готель, вартий своєї ціни, чудове місцерозташування
Pros:

Дуже зручне розташування, привітний персонал, чисто і красивий вид на Капітолій з ресторану на даху.

Cons:

Дуже маленькі номери

2026-02-11 • via Nuitee
A
Angel • solo_traveller • us
10
Pros:

It’s perfectly located within walking distance to the US Capitol, eating places such as The Wharf, and the L’Enfant Plaza Metro Station. Great service, great price.

2026-02-11 • via Nuitee
L
Lauri • solo_traveller • ee
8
Pros:

Location

Cons:

Some challanges with rescheduling, hard to get hold of customer support via phone.

2026-02-10 • via Nuitee
J
Justin • couple • us
10
2026-02-10 • via Nuitee
J
Justin • couple • us
10
2026-02-10 • via Nuitee
S
Samantha • family_with_children • ca
10
Really cute hotel to stay at. Good location, very clean and easy to check in and out
Pros:

Such a cute hotel. Rooms were clean and an iPad controlled everything.

Cons:

Parking not included in price

2026-02-10 • via Nuitee
D
DAYANA • couple • us
10
Excellent location
Pros:

Excellent location, the room was clean and comfortable, the breakfast was delicious and varied. The staff was nice and willing to help.

2026-02-10 • via Nuitee
A
Adriana • couple • bo
10
2026-02-10 • via Nuitee
B
Babii • solo_traveller • ua
10
Прекрасний готель для подорожей у Вашингтон. Неймовірний вид на Капітолій з 11 поверху.
Pros:

Комфорт, сервіс, зручність , сніданки, привітний персонал

Cons:

Такого не має

2026-02-09 • via Nuitee
H
Helme • solo_traveller • ee
9
Pros:

Väga vaikne, puhas, hea asukohaga ja soodne hind. Tuba on väike, aga üksinda reisides pole rohkem vaja ning kõik oli olemas.

2026-02-08 • via Nuitee
A
Andriy • couple • ua
8
Отличное местоположение, хорошая шумоизоляция, маленький номер.
Pros:

Местоположение

Cons:

Размер комнат, неработающий холодильник, отсутствие посуды , ремонтные работы в соседнем номере во время проживания

2026-02-08 • via Nuitee
A
Alexandr • solo_traveller • ua
10
2026-02-08 • via Nuitee
F
Fyodorova • solo_traveller • us
10
Luved it and it will be my go-to for future stays!
Pros:

Location, staff, the room, the art! Everything!

2026-02-08 • via Nuitee
A
Anna • couple • ua
10
2026-02-08 • via Nuitee
Олександра • solo_traveller • ua
10
2026-01-30 • via Nuitee
V
Vanessa • family_with_children • za
10
Comfortable clean rooms, great staff, great hotel, great bar area. Highly recommend
Pros:

Everything works via your ipad, great bed

Cons:

Wouldve liked more space. Coffee machine in room or lobby

2026-01-29 • via Nuitee