Hotel Cristal Setúbal

Hotels
8.6 (3047 reviews)
Rua Prof Augusto Gomes,3 , Setúbal , pt

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good breakfast
Cons:
Poor parking
Location issues
Ventilation problems

Categories

Cleanliness
8.46
Guests mention cleanliness positively but highlight that towels were changed without restocking amenities.
Service
9.23
Staff received particular praise, especially in accommodating special dietary needs.
Location
8.07
Critics mentioned poor location and parking difficulties.
Room Quality
8.62
Rooms were described as comfortable, with great views, but some had issues such as inadequate ventilation.
Amenities
8.05
Some amenities like the safe were not functioning, impacting guest convenience.
Value for Money
8.71
Guests feel the price reflects the service and experience despite some critiques.
Food and Beverage
8.46
Breakfast received high praise, but the restaurant meals did not impress everyone.
Overall Experience
9.23
Overall satisfaction was very high, with many comments about returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:09

Property Description

Luxurious Accommodation
Hotel Cristal Setúbal offers elegant rooms with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a charming terrace for guests to enjoy.

Delicious Dining Options
Guests can indulge in buffet and continental breakfast options daily at the hotel's restaurant. Additionally, there is an on-site snack bar for quick bites throughout the day.

Convenient Facilities and Services
With a 24-hour front desk, airport transfers, and free WiFi, Hotel Cristal Setúbal ensures a hassle-free stay for all guests. The hotel also provides bike hire for exploring the popular cycling area and a business area for those needing to stay productive during their travels.

Book your stay at Hotel Cristal Setúbal now for a memorable and comfortable experience!

Important information:

Please note that for group reservations (more than 6 rooms) special rates and conditions applies.

Please note that at check-in guests will be asked to present the credit card used to guarantee the reservation. If you do not have the card in your possession, the total amount must be paid with another card or in cash, and then the amount initially charged is returned to the reservation cardWhen booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 25 per person per night when using an available extra bed.
    Children from 11 years old to 12 years old stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3047 reviews
Cleanliness: 8.46
Service: 9.23
Location: 8.07
Room Quality: 8.62
Amenities: 8.05
Value for Money: 8.71
Food and Beverage: 8.46
Overall Experience: 9.23
M
Marco • couple • ca
10
2026-07-25 • via Nuitee
R
Rennan • couple • pt
8
2026-07-23 • via Nuitee
F
Fabio • family_with_children • br
8
tranquilo. custo beneficio médio
Pros:

lugar bom para uma cidade tranquila. n

2026-07-22 • via Nuitee
L
lopes • couple • pt
8
Especular
Pros:

Tudo

Cons:

Gostei de tudo

2026-07-22 • via Nuitee
P
Paola • couple • es
3
Estancia muy decepcionante
Pros:

Las instalaciones son modernas y está limpio y cuidado

Cons:

El servicio de media pensión,poca variedad y no se corresponde con lo que pagas,no merece la pena coger este servicio.

2026-07-22 • via Nuitee
C
Cristina • solo_traveller • pt
9
2026-07-21 • via Nuitee
S
Sara • couple • es
8
2026-07-20 • via Nuitee
L
Lopes • family_with_children • pt
9
Pros:

De uma forma geral gostei de tudo.

Cons:

Não gostei da garagem, muito apertada, e do carregador elétrico que não funcionou e ninguém no hotel sabia funcionar com o aparelho.
Para o preço faltou frigobar no quarto

2026-07-20 • via Nuitee
S
Sara • solo_traveller • es
8
2026-07-20 • via Nuitee
A
Audrey • couple • be
10
Impeccable
Pros:

Tout était impeccable, de la propreté au confort, à l’amabilité du personnel et du restaurant.

Cons:

Il n’y a rien à dire sur l’hôtel mais peut-être une suggestion : nous avons eu la malchance de tomber sur des voisins de chambre bruyants qui nous ont empêché de dormir sereinement. Il y a peut-être lieu de demander gentiment aux résidents de faire attention sur ce point 🙂

2026-07-20 • via Nuitee
G
Graeme • couple • pt
7
2026-07-20 • via Nuitee
P
pereira • solo_traveller • pt
10
Pros:

Limpeza

Cons:

Estacionamento

2026-07-20 • via Nuitee
L
Libânia • solo_traveller • pt
8
2026-07-19 • via Nuitee
F
Felipe silva • couple • pt
10
2026-07-19 • via Nuitee
S
Sandra Isabel • family_with_children • pt
10
Experiência a repetir e a recomendar.
Pros:

Excelente serviço de refeições.
Colaboradores atenciosos, simpáticos e cordiais.

2026-07-18 • via Nuitee
G
Gustavo • couple • br
7
2026-07-18 • via Nuitee
S
Sanna • extended_group • se
7
2026-07-17 • via Nuitee
A
ANTONIO • solo_traveller • es
8
2026-07-17 • via Nuitee
I
Irene • couple • es
10
2026-07-17 • via Nuitee
M
Marcus • couple • nl
9
Pros:

This is clearly a very well-run hotel. It felt like clockwork, in a good way - everybody playing their bit. It was spotlessly clean, the staff were friendly and approachable, and the breakfasts were good. Walking distance from local attractions and amenities.

2026-07-16 • via Nuitee