Hotel Cristal Setúbal

Hotels
8.6 (2959 reviews)
Rua Prof Augusto Gomes,3 , Setúbal , pt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good breakfast
Cons:
Poor parking
Location issues
Ventilation problems

Categories

Cleanliness
8.46
Guests mention cleanliness positively but highlight that towels were changed without restocking amenities.
Service
9.23
Staff received particular praise, especially in accommodating special dietary needs.
Location
8.07
Critics mentioned poor location and parking difficulties.
Room Quality
8.62
Rooms were described as comfortable, with great views, but some had issues such as inadequate ventilation.
Amenities
8.05
Some amenities like the safe were not functioning, impacting guest convenience.
Value for Money
8.71
Guests feel the price reflects the service and experience despite some critiques.
Food and Beverage
8.46
Breakfast received high praise, but the restaurant meals did not impress everyone.
Overall Experience
9.23
Overall satisfaction was very high, with many comments about returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:09

Property Description

Luxurious Accommodation
Hotel Cristal Setúbal offers elegant rooms with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a charming terrace for guests to enjoy.

Delicious Dining Options
Guests can indulge in buffet and continental breakfast options daily at the hotel's restaurant. Additionally, there is an on-site snack bar for quick bites throughout the day.

Convenient Facilities and Services
With a 24-hour front desk, airport transfers, and free WiFi, Hotel Cristal Setúbal ensures a hassle-free stay for all guests. The hotel also provides bike hire for exploring the popular cycling area and a business area for those needing to stay productive during their travels.

Book your stay at Hotel Cristal Setúbal now for a memorable and comfortable experience!

Important information:

Please note that for group reservations (more than 6 rooms) special rates and conditions applies.

Please note that at check-in guests will be asked to present the credit card used to guarantee the reservation. If you do not have the card in your possession, the total amount must be paid with another card or in cash, and then the amount initially charged is returned to the reservation cardWhen booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 25 per person per night when using an available extra bed.
    Children from 11 years old to 12 years old stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2959 reviews
Cleanliness: 8.46
Service: 9.23
Location: 8.07
Room Quality: 8.62
Amenities: 8.05
Value for Money: 8.71
Food and Beverage: 8.46
Overall Experience: 9.23
M
mary • couple • gb
7
Setubal is a good value city.
Pros:

A very clean and comfortable room . This is a new hotel located on the site of a previous hotel. It still retains that new building feeling. The city of Setubal is really worth a visit and has many good restaurants and much better value for money than other Portugal resorts.

Cons:

The location of the hotel is at least one mile from the heart of the city with limited parking.

2026-04-25 • via Nuitee
S
Sandrine • solo_traveller • fr
6
Pros:

Bonne literie.
Petit déjeuner varié.

Cons:

Nous avons eu une forte odeur de tabac dans notre chambre et pas d eau chaude.
Nous avons eu une nouvelle chambre mais plus petite et vue sur un mur.
Odeur d humidité dans la seconde chambre.

Les pancakes du petit déjeuner sont industriels.
Seulement 2 prises dans la chambre.

2026-04-25 • via Nuitee
M
MARIA ADELIA • extended_group • pt
10
Hotel que se recomenda
Pros:

O hotel é muito simpatico com otimo aspeto. Pequeno almoço otimo e os funcionarioos atenciosos. Foi só um fim de semana mas será para repetir.

Cons:

O alarme de emergência que tocou de manhã cedo.... mas são situações que acontecem

2026-04-24 • via Nuitee
P
Petra • solo_traveller • de
9
2026-04-22 • via Nuitee
F
Fernando • solo_traveller • pt
10
2026-04-22 • via Nuitee
L
Lorraine • couple • gb
8
2026-04-19 • via Nuitee
A
Alexandre • couple • lu
10
2026-04-15 • via Nuitee
K
Kate • couple • ca
8
Pros:

Nice clean and the breakfast was lovely

Cons:

Location was a bit icky,

2026-04-15 • via Nuitee
H
Hita • solo_traveller • ao
8
Pros:

Acessível

Cons:

Sem comentários

2026-04-15 • via Nuitee
S
Sakesuk K. • family_with_children • th
8
2026-04-14 • via Nuitee
M
Mario • couple • pt
10
2026-04-14 • via Nuitee
I
Inês • extended_group • pt
5
2026-04-11 • via Nuitee
A
Armindo • couple • pt
7
Rasoavelmente Boa
2026-04-10 • via Nuitee
E
Eva • family_with_children • at
9
2026-04-10 • via Nuitee
P
paul • solo_traveller • gb
10
2026-04-09 • via Nuitee
I
Isilda • extended_group • pt
9
2026-04-07 • via Nuitee
O
Oleksandr • family_with_children • pl
10
2026-04-05 • via Nuitee
C
Cláudia • family_with_children • pt
10
Foi maravilhoso! Gostámos muito.
Pros:

Pedi que pudessem fazer ovos sem leite e sem natas no pequeno almoço, e foram super cordiais, afáveis e simpáticos.

2026-04-04 • via Nuitee
C
Carla • family_with_children • es
9
2026-04-04 • via Nuitee
A
Ana • family_with_children • pt
10
2026-04-04 • via Nuitee