Hotel Cristal Setúbal

Hotels
8.6 (3006 reviews)
Rua Prof Augusto Gomes,3 , Setúbal , pt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good breakfast
Cons:
Poor parking
Location issues
Ventilation problems

Categories

Cleanliness
8.46
Guests mention cleanliness positively but highlight that towels were changed without restocking amenities.
Service
9.23
Staff received particular praise, especially in accommodating special dietary needs.
Location
8.07
Critics mentioned poor location and parking difficulties.
Room Quality
8.62
Rooms were described as comfortable, with great views, but some had issues such as inadequate ventilation.
Amenities
8.05
Some amenities like the safe were not functioning, impacting guest convenience.
Value for Money
8.71
Guests feel the price reflects the service and experience despite some critiques.
Food and Beverage
8.46
Breakfast received high praise, but the restaurant meals did not impress everyone.
Overall Experience
9.23
Overall satisfaction was very high, with many comments about returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:09

Property Description

Luxurious Accommodation
Hotel Cristal Setúbal offers elegant rooms with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a charming terrace for guests to enjoy.

Delicious Dining Options
Guests can indulge in buffet and continental breakfast options daily at the hotel's restaurant. Additionally, there is an on-site snack bar for quick bites throughout the day.

Convenient Facilities and Services
With a 24-hour front desk, airport transfers, and free WiFi, Hotel Cristal Setúbal ensures a hassle-free stay for all guests. The hotel also provides bike hire for exploring the popular cycling area and a business area for those needing to stay productive during their travels.

Book your stay at Hotel Cristal Setúbal now for a memorable and comfortable experience!

Important information:

Please note that for group reservations (more than 6 rooms) special rates and conditions applies.

Please note that at check-in guests will be asked to present the credit card used to guarantee the reservation. If you do not have the card in your possession, the total amount must be paid with another card or in cash, and then the amount initially charged is returned to the reservation cardWhen booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 25 per person per night when using an available extra bed.
    Children from 11 years old to 12 years old stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3006 reviews
Cleanliness: 8.46
Service: 9.23
Location: 8.07
Room Quality: 8.62
Amenities: 8.05
Value for Money: 8.71
Food and Beverage: 8.46
Overall Experience: 9.23
A
Anna • solo_traveller • ru
10
Pros:

Very friendly reception staff. Overall, the hotel is VERY good for the price and season.

Cons:

Had to go to another place for breakfast, cause by 9:30 a.m., the most popular items were out and weren't being replenished, and at some places, the selection was downright strange (there were two types of yogurt, but for some reason, both were coconut).

2026-06-12 • via Nuitee
L
Luís • solo_traveller • pt
8
2026-06-11 • via Nuitee
D
Diaz • solo_traveller • es
10
2026-06-11 • via Nuitee
M
Maria Cristina • couple • pt
8
2026-06-10 • via Nuitee
N
Neville • solo_traveller • gb
9
Very attentive front desk with superb restaurant suggestions.
Pros:

Very clean and excellent restaurant

Cons:

Beds were not as comfortable as we expected and shower is complex

2026-06-07 • via Nuitee
J
João Miguel • solo_traveller • pt
9
Pros:

No geral de tudo!
Bons quartos menos o 230 muito barulhento uma vez que fica em frente aos elevadores!
Não devia ser um quarto! Ninguém descansa no quarto 230

Cons:

Funcionários muito pouco simpáticos! E muito distantes dos clientes! Ou seja muito fracos!

2026-06-07 • via Nuitee
N
Nina • solo_traveller • hr
10
Pros:

Hotel je uredan, čist. Doručak je odličan i ima puno toga na izbor. Osoblje je jako ljubazno i stvarno sve preporuke za ovaj smještaj!

2026-06-05 • via Nuitee
F
Filipa • family_with_children • pt
8
Pros:

Limpeza e cuidado do quarto

Cons:

O buffet não é incrível, acabamos por ficar por comodidade, mas não vale o preço.

2026-06-05 • via Nuitee
C
Claudia Sofia • couple • fr
6
Cons:

Pequeno almoço e localização

2026-06-05 • via Nuitee
R
Ricardo Miranda • solo_traveller • pt
10
Alojamento confortável e recomendado
2026-06-03 • via Nuitee
Y
Yuliia • solo_traveller • ua
6
На 2-3 дня терпимо, но в следующий раз поищу другой вариант в Сетубале
Pros:

Просто отель. Хорошо, что есть чайник в номере

Cons:

Следы плесени на стенах, отставшие обои, которые криво приклеены назад

2026-06-03 • via Nuitee
R
Rui • solo_traveller • pt
8
2026-06-02 • via Nuitee
B
Beatrice • couple • fr
8
2026-06-02 • via Nuitee
C
Carlo Ennio • extended_group • lu
8
2026-06-01 • via Nuitee
R
roberta • couple • it
9
Pros:

Il letto, l ampiezza della camera, la colazione

Cons:

Lontana dal centro

2026-05-31 • via Nuitee
W
WAGNER • couple • br
8
Muito feliz
Pros:

Atendimento,qualidade do café da manhã e conforto

Cons:

Estacionamento,mas também tinham vagas nas ruas

2026-05-31 • via Nuitee
I
Ina • solo_traveller • lv
10
Pros:

Mēs palikām viesnīcā vienu nakti.
Viesnīcā bija nevainojami kluss, numuriņš bija ideāli tīrs, gultas ērtas, gaisu dzesēja gaisa kondicionieris. Numuriņā pieejams matu žāvēšanas fēns, šampūns, dušas želeja, tējkanna un mini ledusskapis dzērienu atdzesēšanai.

2026-05-30 • via Nuitee
B
Brigitte • couple • fr
8
Séjour découverte de Setúbal et des ses alentours.
Pros:

Hôtel confortable avec chambres spacieuses . Établissement très propre .
Buffet petit déjeuner varié et complet .

Cons:

Manque un peu de charme dans la salle de restaurant .. peut être prévoir un autre éclairage et une petite musique d ambiance ..

2026-05-28 • via Nuitee
E
Eduardo • solo_traveller • br
8
2026-05-27 • via Nuitee
R
Robert • solo_traveller • fr
9
Hôtel propice pour une étape avec possibilité d’un dîner de qualité
Pros:

Qualité des équipements

Cons:

Parking intérieur difficile d’accès

2026-05-25 • via Nuitee