Hotel Cristal Setúbal

Hotels
8.6 (2836 reviews)
Rua Prof Augusto Gomes,3 , Setúbal , pt

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good breakfast
Cons:
Poor parking
Location issues
Ventilation problems

Categories

Cleanliness
8.46
Guests mention cleanliness positively but highlight that towels were changed without restocking amenities.
Service
9.23
Staff received particular praise, especially in accommodating special dietary needs.
Location
8.07
Critics mentioned poor location and parking difficulties.
Room Quality
8.62
Rooms were described as comfortable, with great views, but some had issues such as inadequate ventilation.
Amenities
8.05
Some amenities like the safe were not functioning, impacting guest convenience.
Value for Money
8.71
Guests feel the price reflects the service and experience despite some critiques.
Food and Beverage
8.46
Breakfast received high praise, but the restaurant meals did not impress everyone.
Overall Experience
9.23
Overall satisfaction was very high, with many comments about returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:09

Property Description

Luxurious Accommodation
Hotel Cristal Setúbal offers elegant rooms with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a charming terrace for guests to enjoy.

Delicious Dining Options
Guests can indulge in buffet and continental breakfast options daily at the hotel's restaurant. Additionally, there is an on-site snack bar for quick bites throughout the day.

Convenient Facilities and Services
With a 24-hour front desk, airport transfers, and free WiFi, Hotel Cristal Setúbal ensures a hassle-free stay for all guests. The hotel also provides bike hire for exploring the popular cycling area and a business area for those needing to stay productive during their travels.

Book your stay at Hotel Cristal Setúbal now for a memorable and comfortable experience!

Important information:

Please note that for group reservations (more than 6 rooms) special rates and conditions applies.

Please note that at check-in guests will be asked to present the credit card used to guarantee the reservation. If you do not have the card in your possession, the total amount must be paid with another card or in cash, and then the amount initially charged is returned to the reservation cardWhen booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 25 per person per night when using an available extra bed.
    Children from 11 years old to 12 years old stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2836 reviews
Cleanliness: 8.46
Service: 9.23
Location: 8.07
Room Quality: 8.62
Amenities: 8.05
Value for Money: 8.71
Food and Beverage: 8.46
Overall Experience: 9.23
J
João solo_traveller pt
8
2026-03-07 via Nuitee
J
Jacqueline couple ca
9
2026-03-07 via Nuitee
R
Rafaela couple pt
8
Pros:

A simpatia da Staff , a arrumação, limpeza e conforto dos quartos

2026-03-07 via Nuitee
I
Inês couple pt
10
Vale a pena
Pros:

A decoração e o conforto

Cons:

Gostei de tudo

2026-03-07 via Nuitee
M
Marta family_with_children pt
9
2026-03-07 via Nuitee
T
Tomas solo_traveller cz
9
2026-03-06 via Nuitee
R
Ricardo Miranda family_with_children pt
10
2026-03-06 via Nuitee
M
Maria solo_traveller pt
10
2026-03-06 via Nuitee
C
candy family_with_children es
9
Pros:

Fuimos por trabajo y estuvimos muy agusto.Se puede aparcar puerta.El personal muy atento y educado.

Cons:

El desayuno regular.

2026-03-05 via Nuitee
J
JOSE solo_traveller es
7
2026-03-03 via Nuitee
D
Diana family_with_children pt
9
2026-03-03 via Nuitee
U
Ufuk solo_traveller tr
8
2026-03-02 via Nuitee
J
jcericeira family_with_children pt
9
2026-03-02 via Nuitee
R
Raposo family_with_children pt
9
2026-03-02 via Nuitee
D
de Oliveira family_with_children br
10
Café da manhã e quarto excelente
Pros:

Utilizamos apenas como ponto de apoio, mas já foi suficiente para entender que atenderiasuper bem para explorar a região.

2026-03-02 via Nuitee
F
Francisca family_with_children pt
8
2026-02-28 via Nuitee
S
Sara family_with_children es
9
Buen hotel para conocer Setubal
Pros:

Tuvimos una habitación super amplia con una terraza estupenda. Nos dieron unas bebidas de bienvenida y fueron muy amables con las indicaciones y recomendaciones que nos dieron. El desayuno está bien, correcto. Todo muy limpio, bastante reformado y moderno, con la tv sintonizada para poder ver canales de todas partes. El parking aunque es estrechito puedes pasar si tienes un coche mediano y controlas las distancias

Cons:

No está en el centro, esta a 1,5-2km que puede ser un paseo de unos 15 o 20 min

2026-02-28 via Nuitee
A
Alicja family_with_children pl
10
Pros:

I really appreciated free upgrade of room. Breakfast had nic variety but they unfortunately only served instant coffee..

Cons:

Poor coffee quality at breakfast

2026-02-28 via Nuitee
M
Mayasil couple cl
10
Genial 👍
Pros:

Limpieza y tranquilidad

2026-02-27 via Nuitee
G
Gelissiani solo_traveller pt
10
2026-02-27 via Nuitee