Hotel Cristal Setúbal

Hotels
8.6 (3023 reviews)
Rua Prof Augusto Gomes,3 , Setúbal , pt

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good breakfast
Cons:
Poor parking
Location issues
Ventilation problems

Categories

Cleanliness
8.46
Guests mention cleanliness positively but highlight that towels were changed without restocking amenities.
Service
9.23
Staff received particular praise, especially in accommodating special dietary needs.
Location
8.07
Critics mentioned poor location and parking difficulties.
Room Quality
8.62
Rooms were described as comfortable, with great views, but some had issues such as inadequate ventilation.
Amenities
8.05
Some amenities like the safe were not functioning, impacting guest convenience.
Value for Money
8.71
Guests feel the price reflects the service and experience despite some critiques.
Food and Beverage
8.46
Breakfast received high praise, but the restaurant meals did not impress everyone.
Overall Experience
9.23
Overall satisfaction was very high, with many comments about returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:09

Property Description

Luxurious Accommodation
Hotel Cristal Setúbal offers elegant rooms with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a charming terrace for guests to enjoy.

Delicious Dining Options
Guests can indulge in buffet and continental breakfast options daily at the hotel's restaurant. Additionally, there is an on-site snack bar for quick bites throughout the day.

Convenient Facilities and Services
With a 24-hour front desk, airport transfers, and free WiFi, Hotel Cristal Setúbal ensures a hassle-free stay for all guests. The hotel also provides bike hire for exploring the popular cycling area and a business area for those needing to stay productive during their travels.

Book your stay at Hotel Cristal Setúbal now for a memorable and comfortable experience!

Important information:

Please note that for group reservations (more than 6 rooms) special rates and conditions applies.

Please note that at check-in guests will be asked to present the credit card used to guarantee the reservation. If you do not have the card in your possession, the total amount must be paid with another card or in cash, and then the amount initially charged is returned to the reservation cardWhen booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 25 per person per night when using an available extra bed.
    Children from 11 years old to 12 years old stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3023 reviews
Cleanliness: 8.46
Service: 9.23
Location: 8.07
Room Quality: 8.62
Amenities: 8.05
Value for Money: 8.71
Food and Beverage: 8.46
Overall Experience: 9.23
H
Henny • extended_group • nl
8
Prettig verblijf
Pros:

Vriendelijk personeel

Cons:

Niets

2026-06-24 • via Nuitee
C
Carvalho • family_with_children • pt
9
2026-06-23 • via Nuitee
F
Ferreira • couple • pt
10
Aconchegante e moderno voltaremos de certeza!
Pros:

Quando se entra no hotel vem um cheiro maravilhoso de perfume o atendimento foi impecável e o hotel é lindíssimo por dentro. Ficamos num quarto de cortar a respiração e o pequeno-almoço não fica atrás na qualidade.

2026-06-23 • via Nuitee
A
Antonio • solo_traveller • es
3
Pros:

Nada

Cons:

Estuve 2 noches y no hicieron la habitación

2026-06-22 • via Nuitee
D
Denis • couple • ca
8
Bien pour un soir
Pros:

La propreté et les employés

Cons:

Il faisait très chaud dans la chambre à notre arrivée, le buffet déjeuner est un peu décevant

2026-06-22 • via Nuitee
L
Luana • couple • br
10
2026-06-22 • via Nuitee
P
Paula • solo_traveller • pt
9
Pros:

Em geral de tudo.

Cons:

Da garagem, muito apertada principalmente a entrada😞

2026-06-21 • via Nuitee
N
Nuno • solo_traveller • pt
7
2026-06-20 • via Nuitee
A
Ana Maria • couple • es
7
2026-06-19 • via Nuitee
N
Norbert • couple • at
9
2026-06-18 • via Nuitee
T
Trevor • solo_traveller • gb
9
Great hotel, great staff and a very pleasant experience.
Pros:

Very attractive hotel, room was spacious, the beds and the bedding were absolutely superb.
Breakfast was very appealing and the under ground parking a real bonus.

Cons:

Really not anything of worthwhile note, but I think it’s worth a mention to say the immediate surrounding area offers little in terms of alternative entertainment, it is quite run down. A chair in the room would also have been nice.
I really am nitpicking here, overall the hotel was excellent.

2026-06-18 • via Nuitee
J
Juan Anselmo • couple • es
8
2026-06-16 • via Nuitee
F
Fernanda • extended_group • pt
6
Pros:

Pequeno almoço

Cons:

vinha dum 4 estrelas em Porto Covo com muitas mais comodidades no quarto que este não tinha por isso fiquei um pouco desapontada.
Produtos de higiene escassos, não tinha máquina de café no quarto, quarto muito pequeno assim como casa de banho

2026-06-15 • via Nuitee
S
Stephan • solo_traveller • ch
10
Pros:

Schönes,Hotel. Parkplatz in Garage Feines Restaurant. Gutes Frühstücksbuffet.

2026-06-15 • via Nuitee
J
Juan Anselmo • solo_traveller • es
8
2026-06-15 • via Nuitee
D
Daniela • couple • ch
9
2026-06-14 • via Nuitee
B
Beatriz • couple • pt
10
2026-06-14 • via Nuitee
A
Anna • solo_traveller • ru
10
Pros:

Very friendly reception staff. Overall, the hotel is VERY good for the price and season.

Cons:

Had to go to another place for breakfast, cause by 9:30 a.m., the most popular items were out and weren't being replenished, and at some places, the selection was downright strange (there were two types of yogurt, but for some reason, both were coconut).

2026-06-12 • via Nuitee
L
Luís • solo_traveller • pt
8
2026-06-11 • via Nuitee
D
Diaz • solo_traveller • es
10
2026-06-11 • via Nuitee