SpringHill Suites by Marriott Hartford Cromwell

Hotels
•
SpringHill Suites
8.4 (371 reviews)
76 Berlin Road , Cromwell , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Wheelchair accessible
Lower bathroom sink
Emergency cord in bathroom
Outdoor furniture
Visual aids: Braille
See all facilities

Review Highlights

Pros:
Clean and modern hotel
Helpful staff
Cons:
Dirty carpets in the room
Parking fees

Categories

Cleanliness
7.43
Multiple complaints about dirty carpets and poor room cleaning.
Service
9.4
Staff was described as helpful and friendly, although there were serious issues with one staff member.
Location
8.44
Location is in a suburb, convenient yet with a parking fee that some found irritating.
Room Quality
8.89
Rooms were described as spacious and well-appointed.
Amenities
7.92
Issues with parking fees and broken equipment noticed during the stay.
Value for Money
8.38
Some felt the additional charges were irritating, impacting overall value.
Food and Beverage
7.93
Breakfast options were noted as mediocre and limited.
Overall Experience
8.8
Despite some negatives, the stay was generally enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:03

Property Description

Luxurious Accommodations
SpringHill Suites by Marriott Hartford Cromwell offers modern rooms within close proximity to major universities. Enjoy free WiFi and convenient amenities like a 24-hour front desk and business center. Private parking ensures a hassle-free stay.

Relaxing Sun Terrace
Unwind on the hotel's sun terrace and soak up the warm sunshine. Perfect for enjoying a morning coffee or evening cocktail, the terrace provides a peaceful retreat amidst your travels.

Nearby Attractions
Explore nearby cultural landmarks such as Wadsworth Atheneum and Bushnell Center for Performing Arts. With Bradley International Airport just a short drive away, convenience and comfort await at our hotel.

Book your stay at SpringHill Suites by Marriott Hartford Cromwell now for a memorable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 3 per day.

Location

Guest Reviews

8.4
Based on 371 reviews
Cleanliness: 7.43
Service: 9.4
Location: 8.44
Room Quality: 8.89
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.8
T
Tom • couple • us
7
2026-01-22 • via Nuitee
C
CHUKWUEKE • couple • us
10
2026-01-19 • via Nuitee
B
Benedetti • couple • us
10
Good value
2026-01-17 • via Nuitee
D
Dale • family_with_children • us
10
Pros:

Exceptional service, spacious and comfortable rooms. The complimentary breakfast exceeded expectations with a wide selection of fresh options. We were very impressed.

2026-01-15 • via Nuitee
A
Allen • solo_traveller • us
9
2026-01-14 • via Nuitee
R
Roxanne • couple • us
4
Pros:

Clean and friendly staff

Cons:

Not enough towels and waited long for sheets and pillows

2026-01-12 • via Nuitee
Y
YVONNI • couple • gr
8
Cons:

Το check in καθυστέρησε πολύ μας είπαν πως ήταν στις 16:00 και ενώ ήταν νωρίτερα έτοιμο και μας έβλεπε η υπάλληλος στην ρεσεψιόν που περιμέναμε από τις 11 :00 ξεχάστηκε και έπρεπε να την ενοχλήσουμε εμείς

2026-01-06 • via Nuitee
A
Aadil • couple • in
10
Good Stay
Pros:

Everything

Cons:

N/A

2026-01-01 • via Nuitee
G
George • family_with_children • us
10
2025-12-31 • via Nuitee
S
Shawna • family_with_children • us
10
Pros:

Everything

Cons:

Everything was perfect

2025-12-30 • via Nuitee
R
Rachael • family_with_children • us
10
2025-12-27 • via Nuitee
B
Bridget • family_with_children • us
10
Pros:

Clean and modern

2025-12-22 • via Nuitee
S
Scott • couple • us
1
Zero communication by the manager after numerous requests
Pros:

Nothing

2025-12-09 • via Nuitee
G
GEOFFREY • couple • us
9
2025-12-07 • via Nuitee
D
Daniel • solo_traveller • us
9
2025-12-03 • via Nuitee
G
George • family_with_children • us
9
2025-11-21 • via Nuitee
S
Sergiu • family_with_children • us
8
Pros:

Clean and new hotel.

Cons:

Come early for breakfast, because if there's another half hour left, no one will add anything. We basically ran out of breakfast.

2025-11-09 • via Nuitee
W
William • extended_group • pr
8
2025-11-05 • via Nuitee
M
Mario • solo_traveller • cr
8
2025-11-02 • via Nuitee
R
Rogers • family_with_children • us
1
My personal property was stolen by a staff member.
Pros:

Breakfast was decent. Pretty standard for hotel complimentary breakfast.

Cons:

The woman working at the front desk who checked me into my room quite literally stole my phone after I set it down on the counter. The police were called and this was caught on camera. The police managed to get my phone back from the woman, but it was in the middle of being factory reset - clearly, she intended on selling my phone. I have been assured that the staff member has been terminated, but I know for a fact she continued working there after the hotel was alerted to the theft. The fact that a proven thief was allowed to work behind the front desk, with access to customers' credit cards, is disturbing. Even more disturbing, prior to calling the police, another staff member was heavily discouraging me from even looking for my phone - I was openly ridiculed by her to other staff members for trying to find my phone in the public dining area. If this other staff member was not aware of/complicit in the theft of my phone, I would be shocked.

2025-10-30 • via Nuitee