12 London Street Apartments

Hotels
9.6 (95 reviews)
12 London Street , London , gb

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Nice amenities
Cons:
Poor cleanliness
Check-in difficulties
Limited food options
Room condition issues

Categories

Cleanliness
8.84
Several reviews mention a lack of cleanliness and hygiene as appalling.
Service
10
Repeated mentions of friendly and professional staff.
Location
10
Excellent location mentioned multiple times, close to transport links.
Room Quality
9.31
Some comments on subpar room condition and wear and tear.
Amenities
9.85
Facilities like Wi-Fi and full kitchen were appreciated.
Value for Money
10
Good value for money based on the positive aspects of the stay.
Food and Beverage
8.8
Breakfast not included despite high price was noted.
Overall Experience
10
Overall positive feedback with various standout experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:02

Property Description

Luxurious Accommodation with Modern Amenities

Convenient Location and Nearby Attractions
12 London Street Apartment is nestled in the vibrant Westminster Borough district, offering a sun terrace, fitness centre, and easy access to Hyde Park and Norfolk Square Gardens. The well-equipped units feature air-conditioning, kitchenette, and satellite TV for a comfortable stay. Additionally, guests can relish delicious meals at the on-site restaurant and unwind with a drink at the bar.

Exceptional Services and Facilities
With free WiFi throughout the property and proximity to Paddington rail station and London City Airport, convenience is at your doorstep. Whether you're exploring the Serpentine or enjoying the nearby attractions, 12 London Street Apartment ensures a memorable stay in London.

Book now for an unforgettable experience at 12 London Street Apartment.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs GBP 30 per day.

Location

Guest Reviews

9.6
Based on 95 reviews
Cleanliness: 8.84
Service: 10
Location: 10
Room Quality: 9.31
Amenities: 9.85
Value for Money: 10
Food and Beverage: 8.8
Overall Experience: 10
F
Filip • family_with_children • gb
9
2026-01-19 • via Nuitee
K
Kylieanne • couple • au
7
2026-01-18 • via Nuitee
T
Tariq • family_with_children • gb
2
Okay for the money, if u need somewhere to stay for 1 night
Pros:

The fact it was close to the station

Cons:

It says room service but that means they clean the room, not food delivered to the room
The toilet barely had any flush and the main light in the room didnt work
We were showed the apartment and thats it

2025-12-19 • via Nuitee
L
Lene Tranholm • extended_group • dk
10
2025-12-11 • via Nuitee
A
Adam • family_with_children • pl
9
2025-12-04 • via Nuitee
N
Nawaf • family_with_children • sa
7
Pros:

Facilities

Cons:

No elevator, location is a bit far away, check in was bad experience

2025-12-03 • via Nuitee
E
Ed • couple • gb
10
One of my favourite places to stay ever!
Pros:

Excellent location. Friendly, attentive staff. Beautiful apartment overlooking Norfolk Square Gardens in Paddington near the station.

Cons:

Nothing, everything was great.

2025-11-06 • via Nuitee
H
Hiten • couple • ke
9
Pros:

I had a fantastic experience here last week. The staff were outstanding—friendly, professional, and always ready to help. The location couldn’t be better, right in central London with easy access to transport links and plenty of dining options nearby.
The apartment was spacious, spotless, and very well equipped. The full kitchen made self-catering simple, and the air conditioning was a lifesaver after a day exploring the city. Great value for money compared to similar properties in the area.
Other positives: reliable Wi-Fi, comfortable bedding, and a quiet environment despite being so close to everything. Perfect for both short breaks and longer stays. I would definitely book again!

2025-11-04 • via Nuitee
R
Rashed • family_with_children • ae
1
2025-10-30 • via Nuitee
J
Jakob Ingemann • family_with_children • dk
6
Pros:

Placeringen og restauranten

Cons:

Adgangsforhold (smal trappe) , dårligt isolerede vinduer (larm udefra), mangler stort spejl, larmende ventilation i badeværelset, dårlig vandforsyning til toilet.

2025-10-14 • via Nuitee
D
derrick • solo_traveller • gb
9
I really enjoyed access to restaurants, stations, etc
Pros:

WELL, I WAS ON THE 1ST FLOOR. PHEW!

Cons:

NO CONCIERGE TO ASSIST

2025-09-30 • via Nuitee
P
Péter • family_with_children • hu
9
Kiváló lokáció, jó ár-érték arány, kedves személyzet.
Pros:

Elhelyezkedés, felszereltség, személyzet kedvessége.

2025-08-25 • via Nuitee
V
Victoria
8
Pros:

Excellent location.

2025-08-22 • via Nuitee
S
Scott and Nancy • family
4
Pros:

This apartment is so worn out and ridiculously hard to find. The hotel several doors down is the check in spot, but you’ll have to struggle to find that information. The listing photos are very old and not an accurate representation of the flat- there’s so much wear and tear, it’s a bit shabby. There are doors to the front and back that would be pleasant if they opened and there was trash and dirt everywhere outside. Breakfast isn’t even included despite the high price of the flat.

2025-07-19 • via Nuitee
V
VIVEK
4
Very small place although great location.
Pros:

Extremely small place located on the second floor with super narrow stairs. I booked an apartment to feel spacious but in hindsight a hotel room would’ve been cheaper & better.

2025-07-16 • via Nuitee
Z
ziad • family_with_children • lb
5
Could have find better
Pros:

I liked the placement

Cons:

Bad annoying stairs. Annoying neighbours, and uncomfortable appartment

2025-07-13 • via Nuitee
H
Heidi • family_with_children • gb
2
Avoid
Pros:

Location to Hyde park

Cons:

Appalling cleanliness and hygiene! Poor facilities Delayed check in. An uncomfortable stay!

2025-07-10 • via Nuitee
M
Miriam • family_with_children • se
4
Pros:

Bra läge.

Cons:

Endast tre stolar, få glas och tallrikar. Duschen gick inte att ändra till dusch munstycket utan endast till badkaret. Trasiga lådor.

2025-07-05 • via Nuitee
M
Michiko
10
Great Location & Great AC!
Pros:

Apartment was great for me and my 2 kids (19 & 15).
Pros:
-Location to Paddinton station (across the street)
-Good Kitchen (small fridge, stove, microwave, sink)
-Dining Table w/4 chairs
-Washing machine (laundry)
-3 beds (1 Double, 1 twin, 1 trundle)
-small couch, 2 tv's
-Grocery stores nearby & Kensington Park is walkable distance
-GREAT Air Conditioning!!
-Very nice staff!! (especially Shah at the front desk)

Cons:
-Kitchen did not have cooking pans, soup bowls, limited eating utensils, no cooking utensils (I ended up purchasing at Argos nearby)
- Flat #4 is only accessible by stairs

Overall, our stay was great. I would recommend it to families. It was really nice for getting around since it was across from Paddinton Station. There are several restaurants (Italian, Lebanese, British, Steakhouse, Mcdonald's, coffee shops).

2025-06-28 • via Nuitee
J
Jerimy • group • us
6
A decent stay in a great location if you are young and don’t have a lot of luggage.
Pros:

Great location down the street from Paddington station and the Tube. Also a top floor apartment means a nicer view of the park across the street.

Cons:

A tiny apartment with an AC unit that rattled loudly all day. The lack of an elevator to the 4th floor requires an huge effort to move luggage around.

2025-06-24 • via Nuitee