Conwy Valley Hotel

Hotels
7.4 (1419 reviews)
Tal-Y-Bont , Conwy , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Good location for activities
Affordable price
Cons:
Poor service quality
Heating issues in rooms

Categories

Cleanliness
7.14
Generally clean rooms, but some guests experienced issues with dampness and maintenance.
Service
6.11
Service quality was mixed, with reports of unprofessional staff behavior and a lack of effective communication.
Location
8.65
Great location for activities and attractions, offering beautiful views.
Room Quality
6.6
Room facilities were reported as poor by some, including heating problems and cold showers.
Amenities
7.63
Basic amenities were available; however, some conveniences were lacking, like breakfast.
Value for Money
8.59
Good price for budget travelers; however, some guests felt quality was lacking.
Food and Beverage
6.64
Limited food options nearby and no breakfast offered.
Overall Experience
7.81
Mixed experiences, with some positives about location and price, but significant issues with service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:01

Property Description

Spectacular Location in Conwy Valley
Nestled in the heart of the Conwy Valley, our 3-star family-run hotel offers a tranquil retreat surrounded by the breathtaking Carneddau Mountains. Perfect for nature lovers and outdoor enthusiasts, our property is a gateway to the Snowdonia National Park, promising unforgettable adventures.

Award-Winning Dining Experience
Indulge in culinary delights at our recently refurbished on-site restaurant, curated by our talented award-winning chef. Whether it's a romantic dinner for two or a special event like a wedding, our restaurant can cater to your needs with a capacity of up to 60 guests.

Proximity to Exciting Attractions
Conveniently located near attractions like Zip World, Bounce Below, and Surf Snowdonia, our hotel ensures that entertainment is just a stone's throw away. Explore the wonders of North Wales and retreat to comfort at our charming lodge.

Book now for an unforgettable stay at our picturesque retreat!

Important information:

Pets can be accommodated but only in certain rooms. For more information, please contact the property using the details found on the booking confirmation.

When traveling with pets, please note that an extra charge of £12 per pet per night and a £50 refundable deposit is paid for each room. This is refunded once the room is checked and all is fine. This can only be paid in Cash or Bank Transfer. We no longer accept card payments for this payment. . Please note that a maximum of 2 pets is allowed. Please note that the property can only allow pets with a maximum weight of 15 pounds. A deposit is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 1419 reviews
Cleanliness: 7.14
Service: 6.11
Location: 8.65
Room Quality: 6.6
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 6.64
Overall Experience: 7.81
B
Bahr • solo_traveller • de
3
Pros:

Die Betten waren sehr gut!

Cons:

Das Preis-Leistungsverhältnis:
Ca 90€ für so einen winzigen Raum, ein abenteuerliches Badezimmer auf 2 Quadratmeter, 1 Duschautomat aus den 1960ern, ein Waschbecken ohne Sichtschutz-Vorhang.
KEiN Frühstück, aber kein Preisnachlass, etwa 20€. Auch 70€ wären zuviel verlangt!
Für den Betreiber "lohnt es nicht"!
Von booking.com war wohl noch niemand dort - wohl weil das Foto einladend wirkt!
Für diesen Preis nicht empfehlenswert!

2026-09-18 • via Nuitee
D
Diane • family_with_children • gb
8
Very happy overall was pleasantly surprised for the price we paid
Pros:

Very good value for the price, nice comfy beds

2026-09-18 • via Nuitee
S
Seyed Abdullah • couple • kw
7
2026-09-17 • via Nuitee
S
Seyed Abdullah • couple • kw
7
2026-09-17 • via Nuitee
S
Seyed Abdullah • couple • kw
7
Nice view
Pros:

Good

Cons:

All good

2026-09-17 • via Nuitee
R
Rahul • family_with_children • gb
8
2026-09-16 • via Nuitee
S
sau man sammy • couple • gb
8
2026-09-16 • via Nuitee
M
Michelle • solo_traveller • gb
5
I didn’t sleep there in the end, I paid to stop somewhere else.
Pros:

It was clean

Cons:

Wasp nest at the back of me, wasp in my room, noice from neighbours partying after a wedding that was held there in the club, I was not pre warned about this wedding the guest where really loud, the door and windows let all the sound in so it sounded as though people outside were in my room.

2026-09-15 • via Nuitee
A
Akhil • family_with_children • gb
6
Pros:

Location and Price

Cons:

Peaceful Location

2026-09-14 • via Nuitee
A
Anish • solo_traveller • gb
1
Pros:

Climate

2026-09-14 • via Nuitee
K
Knight • extended_group • gb
9
Great stay
Pros:

Very comfortable room and fair price.

Cons:

Bathroom slightly small but still good.

2026-09-13 • via Nuitee
S
Sam • couple • gb
10
Beautiful
Pros:

Everything

Cons:

Nothing

2026-09-11 • via Nuitee
D
DAVID • solo_traveller • gb
1
Pros:

Nothing

Cons:

Everything. Poor fittings, rusty radiators that did not work.
Bath trims dirty and cracked.

2026-09-10 • via Nuitee
S
Sheila • couple • gb
6
Lovely surroundings, dated but clean rooms, realistic price
Pros:

The hosts were friendly and helpful. Dog friendly. Room was clean
Sociable bar area. Beds comfortable. Realistic pricing
Very prompt dog deposit return

Cons:

No breakfast was provided, despite being included in the booking.com info. We were notified that there would be no breakfast only after booking.
Lack of sound insulation between rooms

2026-09-10 • via Nuitee
M
Matej • solo_traveller • gb
7
Pros:

It was the cheapest place around, even though it was the last weekend of the summer holidays. A huge plus was that when leaving, you just drop the keys in the mailbox, so you can take off whenever you want. The bar looked pretty cool too, though I didn't actually use it.

Cons:

There was more to it. The beds were terrible for three people. One person had their own bed, but two of us had to squeeze into one bed that was supposed to be a double, but definitely wasn't. The bathroom door needs fixing because you can't close it without making a ton of noise. The light above the sink kept shocking me, so we couldn't even use it. And they should also replace the burnt-out bulbs in the ceiling.

2026-09-09 • via Nuitee
N
Neville • couple • gb
10
Nice two day stay.
Pros:

Ideal for our needs (Wedding at the village hall)

Cons:

Very clean!

2026-09-07 • via Nuitee
C
Claire • family_with_children • gb
1
Rough and ready with rudest and unhelpful staff I have ever come across
Pros:

Breakfast has been stopped apparently. I'd say because he can't be bothered to cook it. Happy to take your money for inflated school holiday prices but won't help when you have an issue

Cons:

Very rude man running the hotel. On arrival he was shutting up the bar as has not had a customer all day and he was not keeping it open for my family to have a drink! We had a problem with cleanliness and he did not want to know. Told to go and leave keys in box on way out. Refused to clean the mould or removed spiders and cobwebs from the bath. He sent rude messages. Refused to help or tell us how we can get our money back. Told to take it up with via booking.com for a refund and then the owner would see it??!! All lies, there is no way of getting a refund unless you speak with the hotel themselves and this man will not help. We experienced rudeness beyond imagination! Eventually got a refund from my credit card. BEWARE. I did arrive with my husband and 2 young children. I was happy to sleep in the double bed with my 2 children and my husband in the single as this happens a lot at home. This was not an issue for me at all although the rude man said it was.

2026-09-07 • via Nuitee
K
Konstantin • family_with_children • gb
5
Good value for money, but property could use some improvement.
Pros:

Conveniently located inland of North Wales with a nice view of a mountain range. Easy to find.

Cons:

Property very worn out, could definitely use improvement.

2026-09-07 • via Nuitee
B
barry • solo_traveller • ie
9
Pros:

Yes

Cons:

No

2026-09-07 • via Nuitee
B
Briddon • couple • gb
7
Perfect weekend away
Pros:

Perfect location for a wedding location we were attending. Clean room, friendly staff.

Cons:

No food provided just rooms and a bar and nowhere within walking distance to eat out but didn’t spoil our weekend x

2026-09-06 • via Nuitee