Conwy Valley Hotel

Hotels
7.4 (1365 reviews)
Tal-Y-Bont , Conwy , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Good location for activities
Affordable price
Cons:
Poor service quality
Heating issues in rooms

Categories

Cleanliness
7.14
Generally clean rooms, but some guests experienced issues with dampness and maintenance.
Service
6.11
Service quality was mixed, with reports of unprofessional staff behavior and a lack of effective communication.
Location
8.65
Great location for activities and attractions, offering beautiful views.
Room Quality
6.6
Room facilities were reported as poor by some, including heating problems and cold showers.
Amenities
7.63
Basic amenities were available; however, some conveniences were lacking, like breakfast.
Value for Money
8.59
Good price for budget travelers; however, some guests felt quality was lacking.
Food and Beverage
6.64
Limited food options nearby and no breakfast offered.
Overall Experience
7.81
Mixed experiences, with some positives about location and price, but significant issues with service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:01

Property Description

Spectacular Location in Conwy Valley
Nestled in the heart of the Conwy Valley, our 3-star family-run hotel offers a tranquil retreat surrounded by the breathtaking Carneddau Mountains. Perfect for nature lovers and outdoor enthusiasts, our property is a gateway to the Snowdonia National Park, promising unforgettable adventures.

Award-Winning Dining Experience
Indulge in culinary delights at our recently refurbished on-site restaurant, curated by our talented award-winning chef. Whether it's a romantic dinner for two or a special event like a wedding, our restaurant can cater to your needs with a capacity of up to 60 guests.

Proximity to Exciting Attractions
Conveniently located near attractions like Zip World, Bounce Below, and Surf Snowdonia, our hotel ensures that entertainment is just a stone's throw away. Explore the wonders of North Wales and retreat to comfort at our charming lodge.

Book now for an unforgettable stay at our picturesque retreat!

Important information:

Pets can be accommodated but only in certain rooms. For more information, please contact the property using the details found on the booking confirmation.

When traveling with pets, please note that an extra charge of £12 per pet per night and a £50 refundable deposit is paid for each room. This is refunded once the room is checked and all is fine. This can only be paid in Cash or Bank Transfer. We no longer accept card payments for this payment. . Please note that a maximum of 2 pets is allowed. Please note that the property can only allow pets with a maximum weight of 15 pounds. A deposit is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1365 reviews
Cleanliness: 7.14
Service: 6.11
Location: 8.65
Room Quality: 6.6
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 6.64
Overall Experience: 7.81
F
Fabio • extended_group • br
10
2026-06-27 • via Nuitee
N
Niall • solo_traveller • gb
8
2026-06-25 • via Nuitee
O
oliver • solo_traveller • gb
10
2026-06-24 • via Nuitee
P
PAUL • couple • gb
5
1 night stay, good location.
Pros:

Location

Cons:

The room was a little run down, shower was terrible, electric shower, hard to get the right temperature and was a trickle, possible water pressure problem, wouldn't want to stay for more than 1 night, new bathrooms would make a big difference,
A positive , the price was fair enough.

2026-06-23 • via Nuitee
S
Stuart • solo_traveller • gb
10
2026-06-23 • via Nuitee
P
Patrice • extended_group • fr
7
2026-06-23 • via Nuitee
D
David • family_with_children • gb
10
2026-06-22 • via Nuitee
S
Sunny • extended_group • gb
10
Pros:

Very clean and friendly staff

2026-06-19 • via Nuitee
P
Peter • extended_group • nz
7
Does the basics will. Has potential if property is improve.
Pros:

Comfortable bed, value for money. Looks like they may be improving the property.

Cons:

No small fridge.

2026-06-19 • via Nuitee
W
Wan • couple • gb
4
Pros:

Free Carpark

Cons:

Ugly bathroom and floor cleaning

2026-06-18 • via Nuitee
C
cloe • family_with_children • gb
10
2026-06-18 • via Nuitee
K
Karen Kelly • solo_traveller • gb
8
Great short stay
Pros:

Friendly staff very welcoming. Room very clean beds comfortable. Dated bathroom but suitable. Good value. Very peaceful location

Cons:

Nothing

2026-06-16 • via Nuitee
D
David • couple • gb
10
Beautiful and tranquil
Pros:

It was in a beautiful place with gorgeous views of the mountains
Quiet and peaceful
Location was ideal for travelling to different places of wales

2026-06-16 • via Nuitee
V
Vaughan • solo_traveller • nz
10
2026-06-15 • via Nuitee
C
Chloe • solo_traveller • gb
1
Pros:

Nothing

Cons:

We booked for 2 nights and left one night early. It was unclean, mould everywhere, rust in places, there was no respect from other customers and no staff were helpful. There was no remorse when we complained

2026-06-15 • via Nuitee
G
Gary • solo_traveller • gb
7
Whistle stop visit of Conway Valley.
Pros:

Overall we had a very pleasant stay and to be able to have our dogs with us was a bonus....👌

Cons:

N/A

2026-06-14 • via Nuitee
S
Stuart • solo_traveller • gb
10
2026-06-13 • via Nuitee
R
Richard • solo_traveller • gb
5
2026-06-13 • via Nuitee
P
Petra • couple • gb
7
No complaints, good value.
Pros:

Good value accommodation, had all we needed.

Cons:

The bathroom could do with a refurb.

2026-06-13 • via Nuitee
H
HUGH • solo_traveller • gb
1
SHOULD BE CLOSED DOWN
Pros:

nothing

Cons:

the dirt, smell and the general condition of the place meant i had to about turn and find another hotel.

2026-06-12 • via Nuitee