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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Family rooms
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Pets allowed
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Non-smoking throughout
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Shared lounge/TV area
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Outdoor furniture
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Fire extinguishers
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First aid kit available
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Smoke alarms
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Key access
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CCTV outside property
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24-hour security
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Broadcast Live sport events
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Television in common areas
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Billiards or pool table
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Free wired internet
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Golfing on site
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Japanese garden
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Secured parking
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Horse riding nearby
Review Highlights
Categories
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Property Description
Spectacular Location in Conwy Valley
Nestled in the heart of the Conwy Valley, our 3-star family-run hotel offers a tranquil retreat surrounded by the breathtaking Carneddau Mountains. Perfect for nature lovers and outdoor enthusiasts, our property is a gateway to the Snowdonia National Park, promising unforgettable adventures.
Award-Winning Dining Experience
Indulge in culinary delights at our recently refurbished on-site restaurant, curated by our talented award-winning chef. Whether it's a romantic dinner for two or a special event like a wedding, our restaurant can cater to your needs with a capacity of up to 60 guests.
Proximity to Exciting Attractions
Conveniently located near attractions like Zip World, Bounce Below, and Surf Snowdonia, our hotel ensures that entertainment is just a stone's throw away. Explore the wonders of North Wales and retreat to comfort at our charming lodge.
Book now for an unforgettable stay at our picturesque retreat!
Pets can be accommodated but only in certain rooms. For more information, please contact the property using the details found on the booking confirmation.
When traveling with pets, please note that an extra charge of £12 per pet per night and a £50 refundable deposit is paid for each room. This is refunded once the room is checked and all is fine. This can only be paid in Cash or Bank Transfer. We no longer accept card payments for this payment. . Please note that a maximum of 2 pets is allowed. Please note that the property can only allow pets with a maximum weight of 15 pounds. A deposit is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for £30 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
It was in a beautiful location very clean and comfortable and the staff were lovely
Nothing
Quiet countryside location.
The owner cool man.
Didn't go ,but there is also simple bar at the hotel.
No sink in the toilet and instead of that was in the room.
nice peaceful good beds clean ,value for money ,staff great.
The location of the Hotel was convenient to local town and amenities
It was a quiet location
Whilst named as a Hotel, this was more of an American Motel Style dwelling, the rooms were Motel style chalet rooms, so if you are booking make sure you are aware.
The 'Bathroom' was very cramped and dated, The Shower did not work in our Chalet so we had to wash in the sink. The 'Mountain View' was a little misleading, as the view was of the village we were staying in and the Mountains were way off in the distance (not worth paying for).
On Entering and Exiting the chalet you were immediately swamped from the constant smoking of the staff outside, so didnt add to the 'luxury' ambiance and ratings that the listing stated
Really reasonably priced for the one night stay. Comfortable bed.
No frills accommodation in a great location for Snowdonia national park or the seaside towns
Bit run down and could do with some tlc
Great location, just 30 minutes from the snowdonia national park. Small but comfy room and a warm welcome by the staff upon arrival.
Tiny bathroom but good.
Ok
Atmosphere is very good
Toilet is poor.
Comfortable and clean room for a group of 3.
The arrival was a bit underwhelming but the whole experience was positive.
Clean towels
We will probably get a sarcastic remark from the owner like most reviews.
On arrival we went straight to the room as the key was in the door, on entry the room smelt like mould, the beds and toilet paper were wet due to damp, the carpets were dirty and just very poor housekeeping.
We asked for a refund and was point blankly refused, and told us they have not had any complaints in 3 years! Obviously a complete lie!
They moved us to another room.
This room was not as damp however the cleanliness was shocking, from bugs in the bath, dirty carpets, suspicious stains on the walls and curtains and the bathroom was very grubby. You can tell they don't have very high standards for cleanliness. Shocking place. We have now booked a beautiful cottage for only £10 more and the difference is unbelievable.
The little chalet room!
Nothing
Staff were friendly, sky TV and WiFi also tea/ coffee facilitys. towels and shower gels all included in the price. Found the beds comfy and had a good night sleep also free parking really good value for money and would stay again .
N/a
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