Conwy Valley Hotel

Hotels
7.4 (1205 reviews)
Tal-Y-Bont , Conwy , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Pets allowed
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
Fire extinguishers
First aid kit available
Smoke alarms
See all facilities

Review Highlights

Pros:
Good location for activities
Affordable price
Cons:
Poor service quality
Heating issues in rooms

Categories

Cleanliness
7.14
Generally clean rooms, but some guests experienced issues with dampness and maintenance.
Service
6.11
Service quality was mixed, with reports of unprofessional staff behavior and a lack of effective communication.
Location
8.65
Great location for activities and attractions, offering beautiful views.
Room Quality
6.6
Room facilities were reported as poor by some, including heating problems and cold showers.
Amenities
7.63
Basic amenities were available; however, some conveniences were lacking, like breakfast.
Value for Money
8.59
Good price for budget travelers; however, some guests felt quality was lacking.
Food and Beverage
6.64
Limited food options nearby and no breakfast offered.
Overall Experience
7.81
Mixed experiences, with some positives about location and price, but significant issues with service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:01

Property Description

Spectacular Location in Conwy Valley
Nestled in the heart of the Conwy Valley, our 3-star family-run hotel offers a tranquil retreat surrounded by the breathtaking Carneddau Mountains. Perfect for nature lovers and outdoor enthusiasts, our property is a gateway to the Snowdonia National Park, promising unforgettable adventures.

Award-Winning Dining Experience
Indulge in culinary delights at our recently refurbished on-site restaurant, curated by our talented award-winning chef. Whether it's a romantic dinner for two or a special event like a wedding, our restaurant can cater to your needs with a capacity of up to 60 guests.

Proximity to Exciting Attractions
Conveniently located near attractions like Zip World, Bounce Below, and Surf Snowdonia, our hotel ensures that entertainment is just a stone's throw away. Explore the wonders of North Wales and retreat to comfort at our charming lodge.

Book now for an unforgettable stay at our picturesque retreat!

Important information:

Pets can be accommodated but only in certain rooms. For more information, please contact the property using the details found on the booking confirmation.

When traveling with pets, please note that an extra charge of £12 per pet per night and a £50 refundable deposit is paid for each room. This is refunded once the room is checked and all is fine. This can only be paid in Cash or Bank Transfer. We no longer accept card payments for this payment. . Please note that a maximum of 2 pets is allowed. Please note that the property can only allow pets with a maximum weight of 15 pounds. A deposit is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1205 reviews
Cleanliness: 7.14
Service: 6.11
Location: 8.65
Room Quality: 6.6
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 6.64
Overall Experience: 7.81
D
Dave • family_with_children • gb
9
Loved it and we are definitely going back
Pros:

Location and the lady who checked us in was lovely we stayed in the club til closing playing darts and pool with the kids

2026-02-15 • via Nuitee
D
Dave • family_with_children • gb
10
Was a warm and beautiful stay definitely going back
Pros:

Everything great value for money , lovely location , staff were lovely and welcoming especially the lady the checked us in and the locals in the club were kind and friendly , we had 2 rooms next to eachother

2026-02-14 • via Nuitee
K
Kaye • couple • gb
2
Absolutely awful never again!
Cons:

There was no hot water… the tv didn’t work.. the bathroom was absolutely filthy woodlice in the bath… the room was freezing only got a little electric heater in there!

2026-02-11 • via Nuitee
N
Nick • solo_traveller • gb
8
Pros:

Great location, friendly staff.

Cons:

You could hear people next door talking - needs soundproofing

2026-02-09 • via Nuitee
C
Colin • family_with_children • ie
6
1 night stay
Pros:

Staff were friendly

Cons:

The room was really cold when we arrived and didn't heat very well even after turning on the heater, the bathroom was freezing as heater in there didn't work

2026-02-09 • via Nuitee
P
Paul • couple • gb
10
2026-02-08 • via Nuitee
R
Robert • couple • gb
6
2026-02-08 • via Nuitee
A
Ali • extended_group • nl
10
2026-01-29 • via Nuitee
S
Stephen • extended_group • gb
1
2026-01-19 • via Nuitee
F
Freddie • extended_group • gb
10
2026-01-19 • via Nuitee
L
Linda • family_with_children • gb
8
2026-01-19 • via Nuitee
C
Claire • family_with_children • gb
3
Not the best
Pros:

The view from the room was nice , and two sheep were in the garden .and free car park .

Cons:

No blind at the window , so had to have the curtain shut the whole time .. could hear the people in rooms at night next to you …room smelt damp .. the bathroom not big enough , and also we had slugs in the bathroom at night I put 5 back outside .

2026-01-19 • via Nuitee
E
Eldhose • family_with_children • gb
9
2026-01-19 • via Nuitee
L
Lee • solo_traveller • gb
5
All you need for a sleep but not ideal for long stays
Pros:

This is a motel realistically l, very handy for a commuter needing a room.

Tv and WiFi were fine

Cons:

Dates and the bathroom needs an overhaul as does the pipe work.

The run of chalets are all on the same water pipe which is exposed in the room, so anyone uses a toilet or tap and you heard the pressure in your room. Otherwise is was quiet.

2026-01-19 • via Nuitee
S
Subash • extended_group • gb
7
2026-01-19 • via Nuitee
M
Morgane • family_with_children • fr
4
Je ne conseillerai pas cet hôtel
Pros:

L’emplacement

Cons:

Personnel pas accueillant du tout
Pas vraiment propre

2026-01-19 • via Nuitee
M
M • extended_group • gb
8
Comfy value for money
Pros:

It was spacious and clean.

Cons:

Bathroom needs updating. A shower would be better instead of a bath.

2026-01-19 • via Nuitee
N
Natalie • family_with_children • gb
1
Very disappointing.
Pros:

Nothing

Cons:

The location was very remote and looked like an abandoned public house.
The room was small for four people, and we could hear people in other rooms. The facilities were minimal and very basic. The beds were uncomfortable, and the bunk beds made lots of noise.
No food was available on site, so I had to travel to get food.
We were told we were in the family rooms, but three young men arrived, blasting music and drinking next door, who went out and returned at 2 am. This upset and worried my children.

2026-01-19 • via Nuitee
A
ABDOLSAMAD • couple • gb
1
Didn't worth the money properly
Pros:

TO BE MORE CLEAN AND HAVE basic thing like hair dryer

Cons:

The room has very bad smell and has spider and bugs

2026-01-19 • via Nuitee
C
Charlotte • couple • gb
10
Clean, tidy, staff were lovely, will be staying again
Pros:

Everything was great

Cons:

Nothing

2026-01-18 • via Nuitee