Conwy Valley Hotel

Hotels
7.4 (1419 reviews)
Tal-Y-Bont , Conwy , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Good location for activities
Affordable price
Cons:
Poor service quality
Heating issues in rooms

Categories

Cleanliness
7.14
Generally clean rooms, but some guests experienced issues with dampness and maintenance.
Service
6.11
Service quality was mixed, with reports of unprofessional staff behavior and a lack of effective communication.
Location
8.65
Great location for activities and attractions, offering beautiful views.
Room Quality
6.6
Room facilities were reported as poor by some, including heating problems and cold showers.
Amenities
7.63
Basic amenities were available; however, some conveniences were lacking, like breakfast.
Value for Money
8.59
Good price for budget travelers; however, some guests felt quality was lacking.
Food and Beverage
6.64
Limited food options nearby and no breakfast offered.
Overall Experience
7.81
Mixed experiences, with some positives about location and price, but significant issues with service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:01

Property Description

Spectacular Location in Conwy Valley
Nestled in the heart of the Conwy Valley, our 3-star family-run hotel offers a tranquil retreat surrounded by the breathtaking Carneddau Mountains. Perfect for nature lovers and outdoor enthusiasts, our property is a gateway to the Snowdonia National Park, promising unforgettable adventures.

Award-Winning Dining Experience
Indulge in culinary delights at our recently refurbished on-site restaurant, curated by our talented award-winning chef. Whether it's a romantic dinner for two or a special event like a wedding, our restaurant can cater to your needs with a capacity of up to 60 guests.

Proximity to Exciting Attractions
Conveniently located near attractions like Zip World, Bounce Below, and Surf Snowdonia, our hotel ensures that entertainment is just a stone's throw away. Explore the wonders of North Wales and retreat to comfort at our charming lodge.

Book now for an unforgettable stay at our picturesque retreat!

Important information:

Pets can be accommodated but only in certain rooms. For more information, please contact the property using the details found on the booking confirmation.

When traveling with pets, please note that an extra charge of £12 per pet per night and a £50 refundable deposit is paid for each room. This is refunded once the room is checked and all is fine. This can only be paid in Cash or Bank Transfer. We no longer accept card payments for this payment. . Please note that a maximum of 2 pets is allowed. Please note that the property can only allow pets with a maximum weight of 15 pounds. A deposit is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 1419 reviews
Cleanliness: 7.14
Service: 6.11
Location: 8.65
Room Quality: 6.6
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 6.64
Overall Experience: 7.81
F
Fiona. Q solo_traveller gb
1
Pros:

The location is convenient.

Cons:

We arrived late in the evening. The innkeeper had a terrible attitude, which ruined our check-in experience. On top of that, the mattress in our room was in awful condition—it must have been used for years. The shower head and toilet in the room couldn't work properly. The next morning, i woke up covered in small bug bites from bed bugs. I definitely don't recommend this hotel and wouldnever come back again.

2026-08-28 via Nuitee
K
Kris solo_traveller gb
10
2026-08-27 via Nuitee
B
Benjamin family_with_children gb
6
2026-08-27 via Nuitee
J
Johnlet solo_traveller gb
3
Pros:

The location

Cons:

No comments

2026-08-26 via Nuitee
B
BOBBY family_with_children gb
7
2026-08-25 via Nuitee
A
Amanah extended_group gb
9
I will be coming again
Pros:

The room was exeptional for the price and was clean and tidy. The tv had great access and there wasnt alot of disruption anywhere. Great communal area and overall was just amazing.

Cons:

Bathrooms were slightly outsated i.e door was stiff and was hard to close and some rusting here and there but that is expected.

2026-08-24 via Nuitee
O
Olga solo_traveller gb
3
Pros:

Nothing

Cons:

There was a bad smell in the bathroom, a lot of mold, and slugs crawling around at night. There was no heating, and the temperature dropped to 8 degrees at night, so my children got a bit sick.

2026-08-23 via Nuitee
M
Martin solo_traveller ie
5
Pros:

Nothing

Cons:

Not value ! Very dated

2026-08-23 via Nuitee
H
Holstead solo_traveller gb
10
This was a fab find for us!
Pros:

Although a little bit out of it, this is a fantastic little stay for anyone visiting Conway.
Everything is clean, and ample for a few nights. Unless you are ultra fit, you do need a car to get around. WD spent some time in the bar. The owner was accommodating and offered us cutlery for our takeaway. Lots of free parking. We will be back.

Cons:

Just a little bit too far from the centre if you're unhealthy! You do need a car!!

2026-08-23 via Nuitee
R
Rashid family_with_children gb
7
It was good
Pros:

I really enjoyed the area and design of the hotel and the beds were comfy

Cons:

Walls are really thin and bathroom small

2026-08-23 via Nuitee
M
Martin family_with_children gb
8
Good
Pros:

Good

Cons:

Good

2026-08-22 via Nuitee
Y
Yvonne couple za
7
Pros:

no breakfast available

Cons:

The outside area could be beautifull. Unfortunately, it's kept cut but not clean and cared for - breakfasts would be great.
It would also be great to have a small fridge in the room.

2026-08-20 via Nuitee
D
Dina family_with_children gb
8
Very good
Pros:

Family friendly

Cons:

No facilities

2026-08-16 via Nuitee
R
Rosemary couple gb
1
2026-08-15 via Nuitee
A
Ayswarya extended_group gb
9
2026-08-15 via Nuitee
C
Charfia solo_traveller fr
6
2026-08-15 via Nuitee
I
iulia extended_group gb
8
Nice.
Pros:

It was nice. Small. Clean. People were friendly and helpful. We were aloud with our dog.we only stayed over the night and be outdoors during the day time

Cons:

Small.

2026-08-10 via Nuitee
K
köksal onur family_with_children gb
8
2026-08-09 via Nuitee
B
Bogdan family_with_children gb
8
2026-08-08 via Nuitee
M
Mitesh solo_traveller gb
5
Cheap but wouldn't book again.
Pros:

Location of the hotel was good and quiet

Cons:

There was not enough space for 5 of us. Which it was booked for. The bins were not emptied everyday. And the room wasn't cleaned everyday of the stay. There was a worm in the bathroom which is not nice to find while taking a shower. Owners texting after getting the bad review making pesronal remarks which is unacceptable and not professional.

2026-08-08 via Nuitee