Conwy Valley Hotel

Hotels
7.4 (1339 reviews)
Tal-Y-Bont , Conwy , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Pets allowed
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Good location for activities
Affordable price
Cons:
Poor service quality
Heating issues in rooms

Categories

Cleanliness
7.14
Generally clean rooms, but some guests experienced issues with dampness and maintenance.
Service
6.11
Service quality was mixed, with reports of unprofessional staff behavior and a lack of effective communication.
Location
8.65
Great location for activities and attractions, offering beautiful views.
Room Quality
6.6
Room facilities were reported as poor by some, including heating problems and cold showers.
Amenities
7.63
Basic amenities were available; however, some conveniences were lacking, like breakfast.
Value for Money
8.59
Good price for budget travelers; however, some guests felt quality was lacking.
Food and Beverage
6.64
Limited food options nearby and no breakfast offered.
Overall Experience
7.81
Mixed experiences, with some positives about location and price, but significant issues with service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:01

Property Description

Spectacular Location in Conwy Valley
Nestled in the heart of the Conwy Valley, our 3-star family-run hotel offers a tranquil retreat surrounded by the breathtaking Carneddau Mountains. Perfect for nature lovers and outdoor enthusiasts, our property is a gateway to the Snowdonia National Park, promising unforgettable adventures.

Award-Winning Dining Experience
Indulge in culinary delights at our recently refurbished on-site restaurant, curated by our talented award-winning chef. Whether it's a romantic dinner for two or a special event like a wedding, our restaurant can cater to your needs with a capacity of up to 60 guests.

Proximity to Exciting Attractions
Conveniently located near attractions like Zip World, Bounce Below, and Surf Snowdonia, our hotel ensures that entertainment is just a stone's throw away. Explore the wonders of North Wales and retreat to comfort at our charming lodge.

Book now for an unforgettable stay at our picturesque retreat!

Important information:

Pets can be accommodated but only in certain rooms. For more information, please contact the property using the details found on the booking confirmation.

When traveling with pets, please note that an extra charge of £12 per pet per night and a £50 refundable deposit is paid for each room. This is refunded once the room is checked and all is fine. This can only be paid in Cash or Bank Transfer. We no longer accept card payments for this payment. . Please note that a maximum of 2 pets is allowed. Please note that the property can only allow pets with a maximum weight of 15 pounds. A deposit is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1339 reviews
Cleanliness: 7.14
Service: 6.11
Location: 8.65
Room Quality: 6.6
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 6.64
Overall Experience: 7.81
C
Carol couple ae
8
Great location . Comfortable stays , very accomidating for families.
Pros:

Really good location between Conwy and Snowdonia.

Cons:

Noise was a little sensitive between walls otherwise really great stay. Comfy beds.

2026-05-30 via Nuitee
S
Srinivasa Kumar family_with_children gb
7
2026-05-29 via Nuitee
S
Suraj couple in
1
horrible
Pros:

Nothing atll

Cons:

The room was extremely damp and a snail was in my hair when I woke up. It is called a hotel but is a rundown lodge. I would like a refund as it was extremely horrible.

2026-05-29 via Nuitee
H
Hannah solo_traveller gb
8
Clean and comfortable
Pros:

Clean and comfortable room
Peaceful location and so easily accessible from the main north wales coast road
Super helpful and easy check in.
Felt private with additional services if I needed them.
Bathroom was basic but had everything I needed and everything worked as expected.
Liked the daily refresh which was much appreciated.
Loved the local walks

2026-05-29 via Nuitee
S
Sarah solo_traveller gb
7
Cheap and cheerful
Pros:

Staff were extremely helpful, friendly and knowledgeable. The room was a decent size to say it was for 4 people. Alfie cooked a delicious meal and it was cheap. Within a 15 minute drive from villages that have shops, restaurants etc. Gorgeous view from the rooms at the back. Large, free car park and the bar area is lovely and cosy. Take some cash for sweet treats they sell at the bar and for the pool table. If the staff can help you at all, they will. If we book again it will be because the staff are lovely and so is the area.

Cons:

The noise!! Not from the road, or nature... from other people! There is a notice in every room asking people to be respectful but I'm guessing they don't listen... not the owners fault at all! A lot of places locally are closed Tuesdays so be cautious if booking mid-week, you may need to venture further out for food which can work out rather pricey if you're travelling with a family. The shower is old and not very good. If you have it on max you get burnt, if you have it on eco, the rain is more useful! Probably should have tried the bath but the weather was way too hot for that! Overall, not the worst place I've stayed. Take away the noise from other ridiculously loud people and I would stay here again.

2026-05-28 via Nuitee
B
Barbara family_with_children gb
7
2026-05-28 via Nuitee
D
Debbie solo_traveller gb
8
Pros:

Easy to find, staff friendly, decent size room and nice touch with tea, coffee and biscoffs.

Cons:

Small bathroom, with sink outside of bathroom bit odd. Bathroom floor sticky.

2026-05-27 via Nuitee
R
Relihan solo_traveller ie
10
Great little spot
Pros:

Gorgeous area, nice and simple to get in, room was clean and straightforward, I definitely would choose this kind of layout over a hotel room any day

2026-05-27 via Nuitee
H
Hodgson couple gb
10
2026-05-26 via Nuitee
S
Shwetha family_with_children gb
7
2026-05-26 via Nuitee
E
Eduard couple de
7
2026-05-26 via Nuitee
S
Sylvaine couple fr
4
2026-05-25 via Nuitee
J
James solo_traveller gb
1
This is not a Hotel, it is a Motel!!
Pros:

Location only.

Cons:

You could hear everything going on in the neighbouring room, you could also hear the other rooms as well. Bed is very uncomfortable, towels were very thin. We left early the noise was so bad.

2026-05-25 via Nuitee
J
Jackie solo_traveller gb
10
Pros:

It was in a beautiful location very clean and comfortable and the staff were lovely

Cons:

Nothing

2026-05-23 via Nuitee
B
Barry solo_traveller gb
10
2026-05-23 via Nuitee
M
Mohamed solo_traveller gb
1
2026-05-22 via Nuitee
M
Michal solo_traveller gb
8
Pros:

Quiet countryside location.
The owner cool man.
Didn't go ,but there is also simple bar at the hotel.

Cons:

No sink in the toilet and instead of that was in the room.

2026-05-21 via Nuitee
R
richard couple gb
8
alfie & staff great ,no worries
Pros:

nice peaceful good beds clean ,value for money ,staff great.

2026-05-21 via Nuitee
N
Neil family_with_children gb
5
Passable for a place to sleep, but dont expect much more
Pros:

The location of the Hotel was convenient to local town and amenities

It was a quiet location

Cons:

Whilst named as a Hotel, this was more of an American Motel Style dwelling, the rooms were Motel style chalet rooms, so if you are booking make sure you are aware.

The 'Bathroom' was very cramped and dated, The Shower did not work in our Chalet so we had to wash in the sink. The 'Mountain View' was a little misleading, as the view was of the village we were staying in and the Mountains were way off in the distance (not worth paying for).

On Entering and Exiting the chalet you were immediately swamped from the constant smoking of the staff outside, so didnt add to the 'luxury' ambiance and ratings that the listing stated

2026-05-19 via Nuitee
R
rebecca solo_traveller gb
7
Perfectly reasonable for a short stay
Pros:

Really reasonably priced for the one night stay. Comfortable bed.
No frills accommodation in a great location for Snowdonia national park or the seaside towns

Cons:

Bit run down and could do with some tlc

2026-05-19 via Nuitee