Conwy Valley Hotel

Hotels
7.4 (1401 reviews)
Tal-Y-Bont , Conwy , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Good location for activities
Affordable price
Cons:
Poor service quality
Heating issues in rooms

Categories

Cleanliness
7.14
Generally clean rooms, but some guests experienced issues with dampness and maintenance.
Service
6.11
Service quality was mixed, with reports of unprofessional staff behavior and a lack of effective communication.
Location
8.65
Great location for activities and attractions, offering beautiful views.
Room Quality
6.6
Room facilities were reported as poor by some, including heating problems and cold showers.
Amenities
7.63
Basic amenities were available; however, some conveniences were lacking, like breakfast.
Value for Money
8.59
Good price for budget travelers; however, some guests felt quality was lacking.
Food and Beverage
6.64
Limited food options nearby and no breakfast offered.
Overall Experience
7.81
Mixed experiences, with some positives about location and price, but significant issues with service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:01

Property Description

Spectacular Location in Conwy Valley
Nestled in the heart of the Conwy Valley, our 3-star family-run hotel offers a tranquil retreat surrounded by the breathtaking Carneddau Mountains. Perfect for nature lovers and outdoor enthusiasts, our property is a gateway to the Snowdonia National Park, promising unforgettable adventures.

Award-Winning Dining Experience
Indulge in culinary delights at our recently refurbished on-site restaurant, curated by our talented award-winning chef. Whether it's a romantic dinner for two or a special event like a wedding, our restaurant can cater to your needs with a capacity of up to 60 guests.

Proximity to Exciting Attractions
Conveniently located near attractions like Zip World, Bounce Below, and Surf Snowdonia, our hotel ensures that entertainment is just a stone's throw away. Explore the wonders of North Wales and retreat to comfort at our charming lodge.

Book now for an unforgettable stay at our picturesque retreat!

Important information:

Pets can be accommodated but only in certain rooms. For more information, please contact the property using the details found on the booking confirmation.

When traveling with pets, please note that an extra charge of £12 per pet per night and a £50 refundable deposit is paid for each room. This is refunded once the room is checked and all is fine. This can only be paid in Cash or Bank Transfer. We no longer accept card payments for this payment. . Please note that a maximum of 2 pets is allowed. Please note that the property can only allow pets with a maximum weight of 15 pounds. A deposit is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 1401 reviews
Cleanliness: 7.14
Service: 6.11
Location: 8.65
Room Quality: 6.6
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 6.64
Overall Experience: 7.81
B
Bogdan • family_with_children • gb
8
2026-08-08 • via Nuitee
M
Mitesh • solo_traveller • gb
5
Cheap but wouldn't book again.
Pros:

Location of the hotel was good and quiet

Cons:

There was not enough space for 5 of us. Which it was booked for. The bins were not emptied everyday. And the room wasn't cleaned everyday of the stay. There was a worm in the bathroom which is not nice to find while taking a shower. Owners texting after getting the bad review making pesronal remarks which is unacceptable and not professional.

2026-08-08 • via Nuitee
S
Sukhdarshan Singh • family_with_children • gb
1
2026-08-07 • via Nuitee
L
Louise • family_with_children • gb
8
2026-08-07 • via Nuitee
O
Oleg • family_with_children • gb
1
The room cleaning needs improvement, facility itself definitely must be renovated (
Pros:

Free parking )

Cons:

The room cleaning needs improvement, facility itself definitely must be renovated (

2026-08-07 • via Nuitee
D
David • family_with_children • gb
1
Rubbish establishment so bad we didn’t stay absolutely garbage
Pros:

NOTHING

Cons:

Like a Second World War concentration camp

2026-08-07 • via Nuitee
S
sumit • family_with_children • in
5
2026-08-06 • via Nuitee
J
Jino • extended_group • in
8
2026-08-05 • via Nuitee
L
Lijo • solo_traveller • gb
7
2026-08-05 • via Nuitee
C
Christian • solo_traveller • de
6
Pros:

Guter Ausgangspunkt für unsere Aktivität am folgenden Tag.

Cons:

Sehr einfach und in die Jahre gekommen.

2026-08-04 • via Nuitee
M
Muhammad Fahad • solo_traveller • qa
10
Pros:

Staff was very good

2026-08-04 • via Nuitee
R
Rob • family_with_children • gb
3
Basic and over priced
Pros:

Rooms were clean

Cons:

Reception is closed all morning, no one to talk to. Bathrooms need refurbishment. You can hear people’s conversations in the rooms next to you and their bathroom door closing. If staying more than one night no extra coffee sachets. Expensive for the room

2026-08-03 • via Nuitee
D
Deborah • family_with_children • gb
7
The stay was good
Pros:

The hotel inside was clean but outside it looks like an abandoned property but everything was okay staff excellent Customer service

Cons:

Only the outside but the sheets Were clean and everything

2026-08-02 • via Nuitee
M
Maureen • couple • ie
8
Motel style rooms. Handy for a family
Pros:

Convenient location

Cons:

Fine we were getting ferry in the morning about 45 min drive so perfect

2026-07-24 • via Nuitee
J
Jayne • solo_traveller • gb
7
Pros:

Clean rooms. Open bar. Pool table. Tea coffee and water in rooms. 3 mirrors to get ready

Cons:

Run down needs renovating

2026-07-24 • via Nuitee
A
Andrew • couple • gb
6
Served its purpose for what we needed. Great access point for Snowdonia
Pros:

Cheap and clean

Cons:

Walls were very thin between rooms. You could hear next door, luckily everyone was well behaved

2026-07-23 • via Nuitee
M
Mason • couple • gb
5
The stay was not to bad
Pros:

Decent size room

Cons:

The bathroom needs updating the taps also don’t work properly

2026-07-23 • via Nuitee
S
sarah • solo_traveller • gb
10
Amazing stay
Pros:

Everything

Cons:

Nothing

2026-07-22 • via Nuitee
B
BF • solo_traveller • gb
6
Cons:

Walls a bit thin so could hear next room until late, and then others from early. Constant buzz from somewhere

2026-07-22 • via Nuitee
A
Amy • couple • gb
7
Good location with free parking
Pros:

It was a great location for us and easy to find
Room was nice

2026-07-19 • via Nuitee