The Gran Resort Elegante Karuizawa

Hotels
8 (61 reviews)
Karuizawahigashi 288 , Karuizawa , jp
+81 267-42-8300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Good breakfast
Cons:
Dust on surfaces
Issues with room type
Cleanliness problems

Categories

Cleanliness
6.96
Several mentions of cleanliness issues such as hair in the room and dust on surfaces.
Service
8.93
Positive remarks on service, with a good reception experience noted.
Location
7.47
Location is slightly away from the train station, but offers a quiet stay.
Room Quality
7.92
Mixed feedback regarding room styles, with both positive and negative notes.
Amenities
8.45
The presence of onsen and described as well-equipped.
Value for Money
7.91
General value perception closely aligns with expectations.
Food and Beverage
8.46
Breakfast received positive feedback and was appreciated.
Overall Experience
7.93
Overall satisfaction with a willingness to return, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:03

Property Description

Luxurious Accommodation with Stunning Views
Experience a lavish stay at The Gran Resort Elegante Karuizawa, offering a range of amenities for a comfortable retreat. Indulge in the sauna, enjoy free WiFi, and relax in spacious family rooms.

Modern Comforts and Entertainment
Each room is designed with a flat-screen TV, air conditioning, and a shared bathroom for your convenience. Stay connected and entertained throughout your stay at our elegant property.

Convenient Location and Nearby Attractions
Located near Karuizawa Station, Kumoba Pond, and other popular attractions, our hotel provides easy access to the best of the city. Explore the area and unwind in style at The Gran Resort Elegante Karuizawa.

Book now for a luxurious getaway at The Gran Resort Elegante Karuizawa!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 61 reviews
Cleanliness: 6.96
Service: 8.93
Location: 7.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
K
Kumiko • extended_group • jp
1
Cons:

ペット可で出て来たので予約したらペット不可で料金だけボッタクられました

2026-08-12 • via Nuitee
J
James • family_with_children • au
5
Good for a short stay, be aware of insect bites, breakfast can be small. Aircon is not powerful
Pros:

Traditional feel. Helpful staff when they were available.

Cons:

Uncomfortable futons, bugs and insect bites, included breakfast was mediocre compared to other ryokans. Aircon was not powerful enough to keep up with the hot summer.

2026-08-08 • via Nuitee
T
Tatsuya • family_with_children • jp
10
満点
Pros:

ホテル全体が静けさを感じ、心や気持ちが落ち着く感じでした。

Cons:

露天風呂？

2026-08-06 • via Nuitee
H
HSUKUAN • extended_group • tw
9
2026-07-06 • via Nuitee
O
Owada • extended_group • jp
6
Pros:

ロケーションが良いです。駅からも近く、駐車場も広くてよかったです。

Cons:

最低限のアメニティや設備はありました。部屋にドライヤーがありません。

2026-05-05 • via Nuitee
K
KATSURO • extended_group • jp
7
泊まって良かったです
Pros:

風呂場が広く、サウナもあり、疲れを癒してくれた

Cons:

日本間に敷いた布団に寝たところ、敷布団のみで、腰あたりにストレスがありマットレスが欲しいと感じた。

2026-04-23 • via Nuitee
Y
Yutaka • extended_group • jp
8
2026-04-05 • via Nuitee
D
Desiree • couple • hk
8
Comfortable big rooms plus the onsen. Value for money.
Pros:

I like that it has an onsen for the guests. Rooms are quite bigger for Japan standards.

2026-01-30 • via Nuitee
T
Takako • family_with_children • jp
7
まぁ満足かな…
Pros:

朝食の量も品数も丁度良くお粥が美味しかったです。
接客対応も良かったです。

Cons:

和室に長い髪の毛が沢山落ちていて掃除機を貸してもらいたいくらいでした。
髪の毛をティッシュで集めて捨てようと3〜4枚出したら無くなりフロントに連絡し持ってきてもらいました。
掃除や備品のチェックをするなど徹底してほしいです。
せっかく接客対応や朝食が美味しいのにもったいないです。

2026-01-20 • via Nuitee
W
Wai Yung • extended_group • hk
8
Pros:

環境清潔, 設備齊全.

Cons:

地点稍微遠離火車站.
行李寄存只可放到中午12：00.

2025-12-26 • via Nuitee
A
Alléné • solo_traveller • jp
7
Pros:

I stayed very not so long. I only had the opportunity to appreciate the bed and the bathroom.

Cons:

I reserved a Japanese style room and get à western style one. It's a bit off my expectations.

2025-11-10 • via Nuitee
Y
YUTARO • couple • jp
1
2025-11-01 • via Nuitee
H
Hung • family_with_children • tw
7
舒適工作人員親切還會再次回住
Pros:

溫泉很棒

Cons:

桌面灰塵

2025-10-25 • via Nuitee
I
Ishan • family_with_children • jp
4
Well I may not prefer to stay here again
Pros:

Clean

Cons:

No escalator
Check in time is 4 pm and check out is 10 am which is abnormal . Request for 11 am check out costs money

2025-10-20 • via Nuitee
S
Shinohara • family_with_children • jp
3
寝るだけなら大浴場あるからいい
Pros:

大浴場がある事が良かった

Cons:

古い

2025-10-10 • via Nuitee
H
hiroki • extended_group • jp
8
2025-10-04 • via Nuitee
C
CHING-CHUN • family
8
Pros:

駅から少々離れていますが、その分静かでゆったりできました。

2025-08-20 • via Nuitee
りゅうじ • family
8
Pros:

ありがとうございました！

2025-07-28 • via Nuitee
A
Asta • extended_group • lt
10
2025-07-10 • via Nuitee
J
Jenny • partner
8
Pros:

離車站很近，房間設備都很乾淨，晚上也很安靜
喜歡日式榻榻米的朋友非常推薦😀

2025-06-23 • via Nuitee