The Gran Resort Elegante Karuizawa

Hotels
8 (54 reviews)
Karuizawahigashi 288 , Karuizawa , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Sauna
Kid meals
Public Bath
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Good breakfast
Cons:
Dust on surfaces
Issues with room type
Cleanliness problems

Categories

Cleanliness
6.96
Several mentions of cleanliness issues such as hair in the room and dust on surfaces.
Service
8.93
Positive remarks on service, with a good reception experience noted.
Location
7.47
Location is slightly away from the train station, but offers a quiet stay.
Room Quality
7.92
Mixed feedback regarding room styles, with both positive and negative notes.
Amenities
8.45
The presence of onsen and described as well-equipped.
Value for Money
7.91
General value perception closely aligns with expectations.
Food and Beverage
8.46
Breakfast received positive feedback and was appreciated.
Overall Experience
7.93
Overall satisfaction with a willingness to return, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:03

Property Description

Luxurious Accommodation with Stunning Views
Experience a lavish stay at The Gran Resort Elegante Karuizawa, offering a range of amenities for a comfortable retreat. Indulge in the sauna, enjoy free WiFi, and relax in spacious family rooms.

Modern Comforts and Entertainment
Each room is designed with a flat-screen TV, air conditioning, and a shared bathroom for your convenience. Stay connected and entertained throughout your stay at our elegant property.

Convenient Location and Nearby Attractions
Located near Karuizawa Station, Kumoba Pond, and other popular attractions, our hotel provides easy access to the best of the city. Explore the area and unwind in style at The Gran Resort Elegante Karuizawa.

Book now for a luxurious getaway at The Gran Resort Elegante Karuizawa!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children ages 13 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 54 reviews
Cleanliness: 6.96
Service: 8.93
Location: 7.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
D
Desiree • couple • hk
8
Comfortable big rooms plus the onsen. Value for money.
Pros:

I like that it has an onsen for the guests. Rooms are quite bigger for Japan standards.

2026-01-30 • via Nuitee
T
Takako • family_with_children • jp
7
まぁ満足かな…
Pros:

朝食の量も品数も丁度良くお粥が美味しかったです。
接客対応も良かったです。

Cons:

和室に長い髪の毛が沢山落ちていて掃除機を貸してもらいたいくらいでした。
髪の毛をティッシュで集めて捨てようと3〜4枚出したら無くなりフロントに連絡し持ってきてもらいました。
掃除や備品のチェックをするなど徹底してほしいです。
せっかく接客対応や朝食が美味しいのにもったいないです。

2026-01-20 • via Nuitee
W
Wai Yung • extended_group • hk
8
Pros:

環境清潔, 設備齊全.

Cons:

地点稍微遠離火車站.
行李寄存只可放到中午12：00.

2025-12-26 • via Nuitee
A
Alléné • solo_traveller • jp
7
Pros:

I stayed very not so long. I only had the opportunity to appreciate the bed and the bathroom.

Cons:

I reserved a Japanese style room and get à western style one. It's a bit off my expectations.

2025-11-10 • via Nuitee
Y
YUTARO • couple • jp
1
2025-11-01 • via Nuitee
H
Hung • family_with_children • tw
7
舒適工作人員親切還會再次回住
Pros:

溫泉很棒

Cons:

桌面灰塵

2025-10-25 • via Nuitee
I
Ishan • family_with_children • jp
4
Well I may not prefer to stay here again
Pros:

Clean

Cons:

No escalator
Check in time is 4 pm and check out is 10 am which is abnormal . Request for 11 am check out costs money

2025-10-20 • via Nuitee
S
Shinohara • family_with_children • jp
3
寝るだけなら大浴場あるからいい
Pros:

大浴場がある事が良かった

Cons:

古い

2025-10-10 • via Nuitee
H
hiroki • extended_group • jp
8
2025-10-04 • via Nuitee
C
CHING-CHUN • family
8
Pros:

駅から少々離れていますが、その分静かでゆったりできました。

2025-08-20 • via Nuitee
りゅうじ • family
8
Pros:

ありがとうございました！

2025-07-28 • via Nuitee
A
Asta • extended_group • lt
10
2025-07-10 • via Nuitee
J
Jenny • partner
8
Pros:

離車站很近，房間設備都很乾淨，晚上也很安靜
喜歡日式榻榻米的朋友非常推薦😀

2025-06-23 • via Nuitee
M
Masahito
8
清潔感あり
Pros:

部屋も大浴場も清潔でした。

2025-05-26 • via Nuitee
R
Robin • family
8
Pros:

There is no elevator.
Overall,it is clean, quiet and meet our expectation for one night stay with onsen.

2024-12-17 • via Nuitee
K
Katsunobu • partner
8
Pros:

また利用したいです

2024-09-08 • via Nuitee
ミキ • family
6
Pros:

Breakfast - variety, amount and taste were great.
Room & Building - Air conditioning unit was not working inside of the rooms and building. it was really hot. Bath - Drinking water at the changing room was warm. A fan wasn't working properly. Bath smelt chlorine.

2024-09-08 • via Nuitee
K
KA WAI • family
8
Pros:

Good

2024-06-23 • via Nuitee
N
Nina • solo traveller • tr
1
Bad
Pros:

Location is not bad

Cons:

Aircon is old and terrible not cool at all

Actually we disnt sleep and had to chamge hotel in the middlenof rhe night


The windows have an extra set of limmovable windows in front of them so you cannot open window to get freah air

Metal bars over windows

Noone on duty at night at front desk

If younhave a medical emergency or need help you are on your own

Avoid this place

2024-06-17 • via Nuitee
M
Mei • with friends • jp
7
Good
2024-06-09 • via Nuitee