Swiss-Belhotel Kuantan

Hotels
•
Swiss-Belhotel
8.2 (4956 reviews)
Jalan Tanjung Lumpur 1, Perkampungan Tanjung Lumpur , Kuantan , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful ocean view
Spacious and clean rooms
Good breakfast buffet
Friendly staff
Cons:
Gym maintenance issues
Not clean in some areas
Pool feels cramped
Soft pillows

Categories

Cleanliness
7.41
Not clean in one review, but overall acceptable.
Service
8.88
The staff and excellent breakfast were highlighted positively.
Location
8.42
Beautiful ocean view and beach front location.
Room Quality
7.87
Spacious rooms mentioned, but some concerns about comfort (soft pillows).
Amenities
7.4
Limited gym equipment and poor maintenance of facilities noted.
Value for Money
8.36
Value for money appreciated due to spacious rooms and good breakfast.
Food and Beverage
8.91
Breakfast buffet and food quality received high praise.
Overall Experience
8.38
General enjoyment expressed, with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:25

Property Description

Luxurious Amenities
Swiss-Belhotel Kuantan offers a restaurant, fitness centre, bar, and garden for guests to enjoy during their stay.

Comfortable Rooms
Each room boasts a TV with satellite channels and a shared bathroom for convenience and entertainment.

Convenient Services
With a 24-hour front desk, room service, and luggage storage available, guests can rest assured their needs will be taken care of promptly.

Ready for an unforgettable experience at Swiss-Belhotel Kuantan? You're just one click away from booking your dream stay!

Important information:

Please note that any special requests (extra bed, early check-in, late check-out, room upgrade, extra in-room amenities, valet parking, extra breakfast, and room decoration) are subject to availability and additional charges may apply.

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Kindly be informed there will be a scheduled electricity shutdown that will take place on 17th January 2024. Estimated time: From 10:00 am to 3:00 pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 6 years old and over stay for MYR 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 4956 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.42
Room Quality: 7.87
Amenities: 7.4
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.38
H
Hassan • couple • my
9
2026-06-06 • via Nuitee
F
Fatimah Azzaharah • family_with_children • my
10
Terbaik
Pros:

Semua terbaik

2026-06-06 • via Nuitee
E
ERNIE SABRINA • family_with_children • my
8
Pros:

The breakfast buffet is value for money. The location is superb.

2026-06-06 • via Nuitee
C
che wan • solo_traveller • my
9
2026-06-06 • via Nuitee
N
Norsafarina • solo_traveller • my
5
2026-06-05 • via Nuitee
N
Nur Amalina • extended_group • my
5
Hope can improve the cleanliness room
Pros:

The view and room size big

Cons:

The room not properly cleaned and can see some hair on the floor. The floor in second room also got some defect

2026-06-05 • via Nuitee
Y
Yuns • extended_group • my
9
2026-06-05 • via Nuitee
N
Nur Izzati • extended_group • my
9
2026-06-05 • via Nuitee
M
Mohd Hafiz Abd Rahman • solo_traveller • my
9
Value for money, great location with nearby great seafood restaurants with easy access
Pros:

Kids pool & mini waterpark, spacious room

Cons:

Less friendly frontdesk staff but it was isolated case with 1 staff. Others looked friendly

2026-06-05 • via Nuitee
O
OMAR • family_with_children • my
9
2026-06-05 • via Nuitee
M
Marianne David • solo_traveller • my
7
2026-06-05 • via Nuitee
N
Nurul Syahirah • family_with_children • my
5
2026-06-04 • via Nuitee
M
Mohd Azrin • couple • my
10
2026-06-04 • via Nuitee
B
BT. RAJA SALLEH • couple • my
8
2026-06-04 • via Nuitee
Z
Zakiah • solo_traveller • my
10
Pros:

Okay semua

Cons:

Tiada

2026-06-03 • via Nuitee
F
farah • solo_traveller • my
6
2026-06-03 • via Nuitee
S
Siti hidayu • solo_traveller • my
10
Pros:

Nice vi3w

2026-06-03 • via Nuitee
K
Kyra • solo_traveller • my
8
Pros:

The pool and the breakfast menu

Cons:

Check in time very slow

2026-06-03 • via Nuitee
B
Baharudin • family_with_children • my
3
First n last. Not recommend for everyone
Pros:

Family room not bad. But aircond in master bedroom not function

Cons:

Check in very bad. Staff not profesional. Slow working. system check in like to take a licence at drving school. Take a long time. 6.00pm to 6.50 pm for one person. Haiyaaa

2026-06-03 • via Nuitee
N
Noor Suhada • solo_traveller • my
5
2026-06-03 • via Nuitee