Swiss-Belhotel Kuantan

Hotels
Swiss-Belhotel
8.2 (5255 reviews)
Jalan Tanjung Lumpur 1, Perkampungan Tanjung Lumpur , Kuantan , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful ocean view
Spacious and clean rooms
Good breakfast buffet
Friendly staff
Cons:
Gym maintenance issues
Not clean in some areas
Pool feels cramped
Soft pillows

Categories

Cleanliness
7.41
Not clean in one review, but overall acceptable.
Service
8.88
The staff and excellent breakfast were highlighted positively.
Location
8.42
Beautiful ocean view and beach front location.
Room Quality
7.87
Spacious rooms mentioned, but some concerns about comfort (soft pillows).
Amenities
7.4
Limited gym equipment and poor maintenance of facilities noted.
Value for Money
8.36
Value for money appreciated due to spacious rooms and good breakfast.
Food and Beverage
8.91
Breakfast buffet and food quality received high praise.
Overall Experience
8.38
General enjoyment expressed, with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:25

Property Description

Luxurious Amenities
Swiss-Belhotel Kuantan offers a restaurant, fitness centre, bar, and garden for guests to enjoy during their stay.

Comfortable Rooms
Each room boasts a TV with satellite channels and a shared bathroom for convenience and entertainment.

Convenient Services
With a 24-hour front desk, room service, and luggage storage available, guests can rest assured their needs will be taken care of promptly.

Ready for an unforgettable experience at Swiss-Belhotel Kuantan? You're just one click away from booking your dream stay!

Important information:

Please note that any special requests (extra bed, early check-in, late check-out, room upgrade, extra in-room amenities, valet parking, extra breakfast, and room decoration) are subject to availability and additional charges may apply.

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Kindly be informed there will be a scheduled electricity shutdown that will take place on 17th January 2024. Estimated time: From 10:00 am to 3:00 pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 5255 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.42
Room Quality: 7.87
Amenities: 7.4
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.38
T
Thanabalasingam family_with_children my
6
Cons:

We were really looking forward to our stay given the premium rates charged for the room and facilities, but the swimming pool area was a massive disappointment.

The pool and its surroundings are in desperate need of a major refurbishment. Maintenance has clearly been neglected, creating genuine safety hazards for children and elderly guests. On top of that, there is nowhere to sit or securely store personal belongings while using the area.

When guests pay for a relaxing vacation, a well-maintained pool is a basic expectation. Please invest the necessary resources to completely redo the pool and its surrounding facilities so they match the price point of the property.

2026-08-29 via Nuitee
S
Siti family_with_children my
8
2026-08-29 via Nuitee
S
Siti couple my
10
Pros:

breakfast and seaview are good. we love it very much.

Cons:

the kid's pool needs maintenance. the floor is not safe

2026-08-28 via Nuitee
H
Hehmalalita couple my
6
The location is good
Pros:

The location is amazing and room is spacious

Cons:

The facilities need more maintenance and please provide more clean towels. It’s not comfortable using them. Please improvise your breakfast and the utensils was very smelly.

2026-08-28 via Nuitee
A
Aylwin family_with_children my
9
Good for family
Pros:

Good location peaceful

Cons:

Over crowded for the pool side

2026-08-28 via Nuitee
A
Alfa Rizqi Adjusters family_with_children my
10
everything nice
Pros:

breakfast

Cons:

nothing

2026-08-28 via Nuitee
A
Ainihayati couple my
8
2026-08-27 via Nuitee
A
Arifah couple my
8
2026-08-27 via Nuitee
M
Muhammad couple my
9
Pros:

Yes

2026-08-27 via Nuitee
M
Margarete solo_traveller de
7
Swiss - Bellhotel
Pros:

Die Zimmer waren richtig gross und Komfortable, das Personal war hilfsbereit auch wenn man immer nachfragen musste wegen Toilettenpapier, finde das sollte man wenigstens 1 Rolle vorrat im Zimmer haben, Frühstück war gut es gab von allem etwas.

Cons:

Einmal mit dem Toilettenpapier das es kein ersatz im Zimmer gab und das es kein Extra Handtuch für das Gesicht gab.
Die Lage war nicht ganz so toll aber dafür hatten wir gegenüber vom Hotel das beste Foodstreet essen was es gab das war Top. Der Pool war schön aber einiges schon nicht mehr in Ordnung

2026-08-26 via Nuitee
F
Fatin solo_traveller my
8
2026-08-26 via Nuitee
A
Ammar family_with_children my
7
2026-08-26 via Nuitee
W
Wan aini solo_traveller my
8
Pros:

Big room

2026-08-26 via Nuitee
S
Sarah couple my
4
Pros:

The room was comfortable and the view was nice.

Cons:

The hotel was very crowded, check-in was slow and disorganised, the extra bed request took hours despite being requested in advance, and the beach was just okay; the room door also needed fixing.

2026-08-26 via Nuitee
H
Halijah solo_traveller my
10
2026-08-26 via Nuitee
A
Ahmad Zaki solo_traveller my
10
2026-08-26 via Nuitee
M
mimi solo_traveller my
10
2026-08-25 via Nuitee
A
Ain couple my
7
2026-08-25 via Nuitee
A
Alessandro couple it
8
Ottimo
Pros:

Posizione sul mare, vista incredibile
Colazione top
Staff caloroso e gentile

2026-08-25 via Nuitee
N
Nur Syafiqah solo_traveller my
8
Pros:

The room is spacious.

Cons:

Nothing

2026-08-24 via Nuitee