Swiss-Belhotel Kuantan

Hotels
•
Swiss-Belhotel
8.2 (4891 reviews)
Jalan Tanjung Lumpur 1, Perkampungan Tanjung Lumpur , Kuantan , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful ocean view
Spacious and clean rooms
Good breakfast buffet
Friendly staff
Cons:
Gym maintenance issues
Not clean in some areas
Pool feels cramped
Soft pillows

Categories

Cleanliness
7.41
Not clean in one review, but overall acceptable.
Service
8.88
The staff and excellent breakfast were highlighted positively.
Location
8.42
Beautiful ocean view and beach front location.
Room Quality
7.87
Spacious rooms mentioned, but some concerns about comfort (soft pillows).
Amenities
7.4
Limited gym equipment and poor maintenance of facilities noted.
Value for Money
8.36
Value for money appreciated due to spacious rooms and good breakfast.
Food and Beverage
8.91
Breakfast buffet and food quality received high praise.
Overall Experience
8.38
General enjoyment expressed, with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:25

Property Description

Luxurious Amenities
Swiss-Belhotel Kuantan offers a restaurant, fitness centre, bar, and garden for guests to enjoy during their stay.

Comfortable Rooms
Each room boasts a TV with satellite channels and a shared bathroom for convenience and entertainment.

Convenient Services
With a 24-hour front desk, room service, and luggage storage available, guests can rest assured their needs will be taken care of promptly.

Ready for an unforgettable experience at Swiss-Belhotel Kuantan? You're just one click away from booking your dream stay!

Important information:

Please note that any special requests (extra bed, early check-in, late check-out, room upgrade, extra in-room amenities, valet parking, extra breakfast, and room decoration) are subject to availability and additional charges may apply.

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Kindly be informed there will be a scheduled electricity shutdown that will take place on 17th January 2024. Estimated time: From 10:00 am to 3:00 pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 6 years old and over stay for MYR 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 4891 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.42
Room Quality: 7.87
Amenities: 7.4
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.38
S
SITI NUURAISYAH • solo_traveller • my
9
2026-05-09 • via Nuitee
A
Akmal • couple • my
10
2026-05-09 • via Nuitee
S
Salinah • extended_group • my
10
2026-05-08 • via Nuitee
N
Norfarehah • extended_group • my
9
2026-05-07 • via Nuitee
Y
Yugashinii • couple • my
10
2026-05-07 • via Nuitee
S
Siti Nor Aduni • couple • my
10
2026-05-07 • via Nuitee
H
Hada Syahme • couple • my
1
Although the hotel informed guests about the security deposit, it still felt slightly inconvenient as full payment for t
Pros:

I liked the location. The sea view was also very relaxing.

Cons:

The parking can be quite limited during peak hours, and there was no clear signage directing guests from the parking area to the reception. There was also no assistance provided at the guard gate regarding the check-in process. The breakfast area was quite crowded during busy hours.

Although full payment had already been made, a deposit was still required upon check-in. In addition, the room could have been fresher in terms of smell and overall ambience.

2026-05-07 • via Nuitee
N
Nazatul Shima • solo_traveller • my
8
2026-05-06 • via Nuitee
S
shuhadah • couple • my
10
2026-05-06 • via Nuitee
R
RIEFAZRUL AIMAN • couple • my
10
2026-05-06 • via Nuitee
M
Masyitah • solo_traveller • my
9
2026-05-06 • via Nuitee
C
ct • family_with_children • my
10
Best Best
Pros:

Room

Cons:

Too many people

2026-05-06 • via Nuitee
S
Siti • couple • my
8
2026-05-06 • via Nuitee
Y
YUET SIN • couple • my
5
Pros:

LOCATION

Cons:

GENERALLY THE ROOM LACKS WARMTH. THE LIFTS SEEM LIKE CARGO LIFT WHEN ENTERED FROM THE PARKING LOT.

2026-05-05 • via Nuitee
N
Nur • couple • my
8
2026-05-05 • via Nuitee
N
nurul ain • extended_group • my
8
2026-05-04 • via Nuitee
N
Nur • couple • my
10
2026-05-04 • via Nuitee
M
mura • family_with_children • my
10
2026-05-04 • via Nuitee
L
Lee • couple • my
1
Cons:

The cleanliness need to be improved.

2026-05-04 • via Nuitee
A
Afzan • solo_traveller • my
10
2026-05-04 • via Nuitee