Hotel Eden Wellness

Hotels
9.6 (525 reviews)
Riedstrasse 5 , Zermatt , ch

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful hotel with stunning views
Friendly and helpful staff
Cons:
Some found pillows too soft or large
Minor requests for more breakfast options

Categories

Cleanliness
9.33
Multiple reviews mentioned clean and well-kept rooms.
Service
10
Staff is described as super friendly, helpful, and attentive.
Location
9.8
Excellent location with stunning views of the Matterhorn.
Room Quality
9.84
Rooms are described as beautiful, spacious, and comfortable.
Amenities
9.29
Great spa area and modern facilities.
Value for Money
9.32
High quality experience justifying the price.
Food and Beverage
9.28
Breakfast praised for variety and quality.
Overall Experience
9.93
Overall positive experiences shared, many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:50

Property Description

Stunning Views of the Matterhorn
Hotel Eden, just a 5-minute walk from Zermatt's Bahnhofstrasse, offers breathtaking views of the iconic Matterhorn. Enjoy the beauty of the Swiss Alps right from your room.

Luxurious Spa Facilities
Indulge in relaxation at our spa area featuring 2 saunas, a steam bath, underwater massage jets, and more. Treat yourself to a rejuvenating experience after a day of exploring Zermatt.

Convenient Location and Transfers
With easy access to cable cars and lifts, exploring the area is a breeze. Plus, enjoy a complimentary transfer to and from Zermatt Railway Station. Your comfort and convenience are our top priorities.

Ready to experience the beauty and luxury of Hotel Eden? Book now for an unforgettable stay.

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continute on to Zermatt by train or taxi.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for CHF 70 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 525 reviews
Cleanliness: 9.33
Service: 10
Location: 9.8
Room Quality: 9.84
Amenities: 9.29
Value for Money: 9.32
Food and Beverage: 9.28
Overall Experience: 9.93
D
dwanger • solo_traveller • ch
9
2026-03-25 • via Nuitee
J
Jack • family_with_children • gb
8
Pros:

Very friendly staff, clean facilities and excellent location. The room was an excellent size and comfortable.

Cons:

The pillows were slightly uncomfortable and the rooms tended to be too hot at night.

2026-03-25 • via Nuitee
O
Oliver • couple • ch
10
Pros:

Zimmer und Frühstück. Sehr freundliches und hilfsbereites Personal

Cons:

Wellnessbereich/Schwimmbad ist zu dunkel/unfreundlich

2026-03-24 • via Nuitee
L
Linda • family_with_children • de
9
2026-03-24 • via Nuitee
Y
Yvett • couple • hu
10
2026-03-17 • via Nuitee
P
PAUL • couple • gb
10
Best holiday we’ve had
Pros:

The location was great not too far away from the bus stop for commuting to the ski train

Cons:

Nothing all good

2026-03-15 • via Nuitee
Z
Zeynep • family_with_children • se
10
2026-03-14 • via Nuitee
A
Andreas • couple • ch
9
Pros:

Sehr freundliches und zuvorkommendes Personal. Das Hotel und das Zimmer waren immer sauber und ordentlich. Wir kommen gerne wieder.

2026-03-08 • via Nuitee
J
jean-paul • family_with_children • fr
8
bel hotel, très belle chambre, bel espace wellness, personnel accueillant
Pros:

Super petit déjeuner, personnel très accueillant, piscine et spa

Cons:

Pas de restaurant dans l'hôtel, il faut chercher à l'extérieur le soir.

2026-03-04 • via Nuitee
C
Carol • couple • us
10
Lovely accommodation in the heart of Zermatt. The wellness center was so enjoyable and the breakfast buffet was great!
Pros:

We loved the room itself and the view of the Matterhorn.

Cons:

N/A

2026-03-02 • via Nuitee
J
Jason • family_with_children • ch
9
Excellent hotel in a great location, really friendly staff, clean and comfortable rooms.
Pros:

The staff, food and facilities

Cons:

Nothing

2026-03-01 • via Nuitee
J
Johan • extended_group • se
10
Mycket trevligt och jag kommer gärna tillbaka
Pros:

Mycket trevligt hotel, bra läge, fint spa med stor pool och tillmötesgående personal.

2026-02-28 • via Nuitee
S
SIMON • couple • gb
10
We loved it
Pros:

Location, team, cleanliness

Cons:

All good

2026-02-28 • via Nuitee
D
Dominik • solo_traveller • ch
10
Super Lage, freundliche Mitarbeitende, tolles Zimmer
Pros:

Mega freundliche Mitarbeitende

Cons:

Eine Nespresso-Maschine auf dem Zimmer wäre toll gewesen:)

2026-02-23 • via Nuitee
C
Clickadoc • solo_traveller • fr
8
Super séjour !
Pros:

Chambre moderne, très confortable et parfaitement équipée. Hôtel calme, avec un personnel bienveillant et toujours disponible. Emplacement top : proche du centre et des bus pour accéder aux remontées. Petit déjeuner complet et varié. Mention spéciale pour le service de transport de la gare à l’hôtel, très pratique. Piscine chauffée agréable après le ski, et eau de source gratuite dans la chambre.

Cons:

Casier à ski un peu petit quand on a beaucoup de matériel. Tarifs élevés, non spécifiques à l’hôtel, mais identiques à toute l'hôtellerie de Zermatt.

2026-02-13 • via Nuitee
F
Fathaya • couple • qa
10
Pros:

Everything was great!
Location .. staff .. lobby .. room size

Cons:

None

2026-02-13 • via Nuitee
L
Laurence • couple • us
8
2026-02-10 • via Nuitee
M
Miroslav • solo_traveller • cz
8
2026-01-30 • via Nuitee
D
Debbie • couple • gb
9
Pros:

Lovely hotel, great location, friendly staff, we had a very pleasant stay.

Cons:

Pillows were very soft.

2026-01-27 • via Nuitee
A
Aleksandra • family_with_children • pl
8
2026-01-25 • via Nuitee