Hotel Eden Wellness

Hotels
9.6 (547 reviews)
Riedstrasse 5 , Zermatt , ch

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful hotel with stunning views
Friendly and helpful staff
Cons:
Some found pillows too soft or large
Minor requests for more breakfast options

Categories

Cleanliness
9.33
Multiple reviews mentioned clean and well-kept rooms.
Service
10
Staff is described as super friendly, helpful, and attentive.
Location
9.8
Excellent location with stunning views of the Matterhorn.
Room Quality
9.84
Rooms are described as beautiful, spacious, and comfortable.
Amenities
9.29
Great spa area and modern facilities.
Value for Money
9.32
High quality experience justifying the price.
Food and Beverage
9.28
Breakfast praised for variety and quality.
Overall Experience
9.93
Overall positive experiences shared, many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:50

Property Description

Stunning Views of the Matterhorn
Hotel Eden, just a 5-minute walk from Zermatt's Bahnhofstrasse, offers breathtaking views of the iconic Matterhorn. Enjoy the beauty of the Swiss Alps right from your room.

Luxurious Spa Facilities
Indulge in relaxation at our spa area featuring 2 saunas, a steam bath, underwater massage jets, and more. Treat yourself to a rejuvenating experience after a day of exploring Zermatt.

Convenient Location and Transfers
With easy access to cable cars and lifts, exploring the area is a breeze. Plus, enjoy a complimentary transfer to and from Zermatt Railway Station. Your comfort and convenience are our top priorities.

Ready to experience the beauty and luxury of Hotel Eden? Book now for an unforgettable stay.

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continute on to Zermatt by train or taxi.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for CHF 70 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 547 reviews
Cleanliness: 9.33
Service: 10
Location: 9.8
Room Quality: 9.84
Amenities: 9.29
Value for Money: 9.32
Food and Beverage: 9.28
Overall Experience: 9.93
J
Johannes • couple • us
10
Wonderful experience - plan to come again!
Pros:

Great location - close to ski bus, ski rentals as well as the shopping area.

We particularly liked the spacious room with 5 distinct areas: entry, bath, sleeping, living, and nice balcony. The views of the Matterhorn were unbeatable!

The pool and spa area was excellent as well.

2026-05-03 • via Nuitee
G
Guillaume • couple • ch
7
2026-05-03 • via Nuitee
G
Guillaume • couple • ch
10
Pros:

The staff, the room, the spa.

2026-05-01 • via Nuitee
M
Monica • couple • ie
10
Perfect - a beautiful boutique hotel
Pros:

Everything - staff - location - breakfast

Cons:

Nothing

2026-04-30 • via Nuitee
G
Grecu • extended_group • ro
9
Pros:

The room was big, cleaned every day, very good breakfast and very nice spa zone. I totally recommend this hotel in Zermatt. Beds were confortable, the view was nice and there is a nice area at the reception where you can stay.

Cons:

For the smallest room, the bathroom had no privacy at all. It had a very see through glass that separated it from the rest of the room. It does appear in the photos posted, but I didnt check when booking. Other rooms do not have this configuration.

2026-04-22 • via Nuitee
M
Merike • family_with_children • ee
10
We would definitely stay at the same hotel when visiting Zermatt again
Pros:

Very nice hotel. Delicious breakfast, nice views from the room to Matterhorn, good location. Very friendly and helpful staff, provided good recommendations and were highly accommodating.

Cons:

There was nothing to complain about at this hotel.

2026-04-20 • via Nuitee
J
Jacek • solo_traveller • pl
10
2026-04-19 • via Nuitee
M
Mark • couple • ch
10
2026-04-13 • via Nuitee
D
Daniel • couple • ch
9
2026-04-09 • via Nuitee
M
MACIEJ • couple • pl
10
FANTASTYCZNY HOTEL, PERSONEL, ZERMATT, STOKI I CAŁY POBYT !!!!
Pros:

Fantastyczny hotel, z super lokalizacją, przyzwoitym SPA, czysty, zadbany i cichy !
Rewelacyjny SKI room !!!!
Super restauracje dookoła w dosłownie kilka kroków.
Wyciągi na Matterhorn czy Sunnegga czy kolejkę Gornergrat to spacer 10 minut nawet w butach narciarskich - poza tym co chwilę kursują skibusy. A dla bardziej rozrzutnych pełno jest eletrychnych busów -> taksówek :).
Najfajniejsza była jednak obsługa - Pani Właścicielka oraz Pani Krystyna !! Super profesojonalne i miłe osoby !!
Personel sprzątający również 1 liga !! :)
P.S. Polecamy pokój z widokiem Deluxe - wystarczająca wielkość na 2 osoby z widokiem zapierającym dech w piersiach :)))

Cons:

Wszystko nam się podobało :) - szkoda tylko, że od razu nie wiedziałem, że na śniadanie można sobie zamówić jajecznicę lub jajka sadzone indywidualnie :))
Nawet zostawienie samochodu w Tasch i dojechanie kolejką nie było problemem - wszystko ma swój wyjątkowy urok !
Infrastruktura jak w całkiem cywilizowanym kraju !! ha ha ha :))))))))) Nie ma się czego bać i o co martwić !!! :)
:))))) Było cudownie :))) Szkoda, że ten tydzień tak szybko minął :((((((((
Pewnie jeszcze wrócimy :)))))

2026-04-07 • via Nuitee
I
INA • family_with_children • ch
9
Ein sehr angenehmer Aufenthalt, komme gerne wieder.
Pros:

Top Lage. Das Hotel ist sehr hübsch und stillvoll eingerichtet; eine gemütliche Lounge. Das Frühstück war frisch und lecker. Das Personal war jederzeit freundlich, hilfsbereit und zuvorkommend; Service auf einem hohen Niveau. Die Sauna und den Pool bieten eine schöne Möglichkeit zur Erholung.

Cons:

Die Sauna erst ab 15 Uhr.

2026-04-06 • via Nuitee
P
Pooja • couple • gb
6
2026-04-06 • via Nuitee
M
Michał • couple • pl
10
Pros:

Amazing hotel, good location, 10 min walk to Sunegga, shuttle buses down the road. Great spa with a naturist zone. Super friendly staff. Will be going there next year while in Zermatt.

2026-04-03 • via Nuitee
G
Georgios • couple • gr
9
2026-03-29 • via Nuitee
J
Jack • family_with_children • gb
8
Pros:

Very friendly staff, clean facilities and excellent location. The room was an excellent size and comfortable.

Cons:

The pillows were slightly uncomfortable and the rooms tended to be too hot at night.

2026-03-25 • via Nuitee
D
dwanger • solo_traveller • ch
9
2026-03-25 • via Nuitee
O
Oliver • couple • ch
10
Pros:

Zimmer und Frühstück. Sehr freundliches und hilfsbereites Personal

Cons:

Wellnessbereich/Schwimmbad ist zu dunkel/unfreundlich

2026-03-24 • via Nuitee
L
Linda • family_with_children • de
9
2026-03-24 • via Nuitee
Y
Yvett • couple • hu
10
2026-03-17 • via Nuitee
P
PAUL • couple • gb
10
Best holiday we’ve had
Pros:

The location was great not too far away from the bus stop for commuting to the ski train

Cons:

Nothing all good

2026-03-15 • via Nuitee