Hotel Eden Wellness

Hotels
9.6 (519 reviews)
Riedstrasse 5 , Zermatt , ch

Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful hotel with stunning views
Friendly and helpful staff
Cons:
Some found pillows too soft or large
Minor requests for more breakfast options

Categories

Cleanliness
9.33
Multiple reviews mentioned clean and well-kept rooms.
Service
10
Staff is described as super friendly, helpful, and attentive.
Location
9.8
Excellent location with stunning views of the Matterhorn.
Room Quality
9.84
Rooms are described as beautiful, spacious, and comfortable.
Amenities
9.29
Great spa area and modern facilities.
Value for Money
9.32
High quality experience justifying the price.
Food and Beverage
9.28
Breakfast praised for variety and quality.
Overall Experience
9.93
Overall positive experiences shared, many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:50

Property Description

Stunning Views of the Matterhorn
Hotel Eden, just a 5-minute walk from Zermatt's Bahnhofstrasse, offers breathtaking views of the iconic Matterhorn. Enjoy the beauty of the Swiss Alps right from your room.

Luxurious Spa Facilities
Indulge in relaxation at our spa area featuring 2 saunas, a steam bath, underwater massage jets, and more. Treat yourself to a rejuvenating experience after a day of exploring Zermatt.

Convenient Location and Transfers
With easy access to cable cars and lifts, exploring the area is a breeze. Plus, enjoy a complimentary transfer to and from Zermatt Railway Station. Your comfort and convenience are our top priorities.

Ready to experience the beauty and luxury of Hotel Eden? Book now for an unforgettable stay.

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continute on to Zermatt by train or taxi.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for CHF 70 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 519 reviews
Cleanliness: 9.33
Service: 10
Location: 9.8
Room Quality: 9.84
Amenities: 9.29
Value for Money: 9.32
Food and Beverage: 9.28
Overall Experience: 9.93
C
Clickadoc solo_traveller fr
8
Super séjour !
Pros:

Chambre moderne, très confortable et parfaitement équipée. Hôtel calme, avec un personnel bienveillant et toujours disponible. Emplacement top : proche du centre et des bus pour accéder aux remontées. Petit déjeuner complet et varié. Mention spéciale pour le service de transport de la gare à l’hôtel, très pratique. Piscine chauffée agréable après le ski, et eau de source gratuite dans la chambre.

Cons:

Casier à ski un peu petit quand on a beaucoup de matériel. Tarifs élevés, non spécifiques à l’hôtel, mais identiques à toute l'hôtellerie de Zermatt.

2026-02-13 via Nuitee
F
Fathaya couple qa
10
Pros:

Everything was great!
Location .. staff .. lobby .. room size

Cons:

None

2026-02-13 via Nuitee
L
Laurence couple us
8
2026-02-10 via Nuitee
M
Miroslav solo_traveller cz
8
2026-01-30 via Nuitee
D
Debbie couple gb
9
Pros:

Lovely hotel, great location, friendly staff, we had a very pleasant stay.

Cons:

Pillows were very soft.

2026-01-27 via Nuitee
A
Aleksandra family_with_children pl
8
2026-01-25 via Nuitee
S
Semin family_with_children tr
10
2026-01-24 via Nuitee
C
Christian family_with_children ch
9
2026-01-21 via Nuitee
D
Danny solo_traveller de
9
2026-01-19 via Nuitee
N
Ng couple sg
9
Good stay for us. Thanks
Pros:

Breakfast is good healthy. Hospitality excellent. Excellent communication within staff and guests.
Understanding & lovingly people.

Cons:

Nil

2026-01-19 via Nuitee
P
Pascal couple ch
7
Pros:

Petit déjeuner top, très gentille dame efficace qui fait les yogourts elle même!👌👌 Bravo à elle!

Cons:

Nous avions des travaux devant et derrière l’hôtel!
Et nous n’avions pas de vue sur le Cervin.

2026-01-19 via Nuitee
M
Martha Rocio couple co
10
Excelente
Pros:

El desayuno básico y la zona húmeda hermosa

2026-01-19 via Nuitee
D
dan family_with_children ro
10
Feel like home!
Pros:

We like everything, it s so beautiful very clean, people so nice

2026-01-10 via Nuitee
F
Femke solo_traveller xk
9
Pros:

I had a great stay at this hotel. The staff were super friendly and helpful, and check‑in was quick and easy. The room was clean, comfortable, and had everything I needed for a really nice stay.

Breakfast was tasty with plenty of options, and the common areas felt modern and welcoming. Overall, the whole place had a really good vibe.

I’d happily stay here again and would recommend it to anyone looking for a comfortable, enjoyable hotel.

2026-01-05 via Nuitee
N
Nenad extended_group ch
10
2025-12-27 via Nuitee
S
Stanimir solo_traveller es
10
La verdad estoy muy contento de todo el personal muy amable es un hotel para repetir varias veces, gracias por todo
Pros:

Todo excelente

Cons:

Dada todo perfecto

2025-12-23 via Nuitee
J
Jeremy extended_group ch
10
2025-12-21 via Nuitee
S
sultan couple ae
9
2025-12-16 via Nuitee
J
JAMES couple ie
10
2025-12-15 via Nuitee
C
Cedric couple ch
10
excellent value in Zermatt
Pros:

Great spa area

Cons:

Nothing

2025-12-13 via Nuitee