Hampton Inn Franklin, NC

Hotels
Hampton Inn
9 (341 reviews)
244 Cunningham Road , Franklin , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Clean facilities
Good location
Cons:
Communication issues among staff
Breakfast ran out
Limited pet policy

Categories

Cleanliness
9.25
The facility was very clean, but there were some complaints about smoke in the hallways.
Service
9.25
The staff was friendly and professional, though some communication issues were noted.
Location
9.75
The location is good and convenient.
Room Quality
8.75
The rooms were noted as clean and comfortable but small for some guests.
Amenities
8.25
Limited amenities; some guests were disappointed with the breakfast options and no access to streaming services.
Value for Money
8.75
Guests felt the rate should be lower for the experience provided.
Food and Beverage
8.25
Breakfast quality was below expectations and lacked variety.
Overall Experience
9.75
While there were issues, many guests indicated a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:56

Property Description

Convenient Location
Located in Franklin, Hampton Inn Franklin, NC offers easy access to Harrah's Casino just 49 km away. The Asheville Regional Airport is also within reach, making travel a breeze for our guests.

Modern Amenities
Our 3-star hotel features non-smoking rooms equipped with air conditioning, flat-screen TVs, and free WiFi. Guests can stay active at the fitness centre or unwind in the shared lounge. The 24-hour front desk and business centre cater to all your needs.

Comfortable Accommodations
Each room at Hampton Inn Franklin includes a fridge, coffee machine, and a private bathroom with free toiletries. Relax in style with plush bedding and enjoy the convenience of a wardrobe for your belongings.

Book your stay at Hampton Inn Franklin, NC for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Sat, May 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 341 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.75
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.75
B
Bracken couple us
10
Pros:

The water pressure

Cons:

No washer/dryer for guests

2026-04-24 via Nuitee
K
Kimm extended_group us
10
We have always had good experiences at Hampton Inn. They are always clean, friendly and comfortable.
Pros:

The bed was comfortable, the room was clean and the check in clerk was friendly. It was also nice that the ice maker actually worked on our floor! I have stayed at some hotels and the ice maker would be out of order.

2026-04-24 via Nuitee
G
Greg couple us
10
Thank you for a clean & inviting hotel
Pros:

Breakfast was awesome. A nice way to start the day!

2026-03-28 via Nuitee
S
Shannon extended_group us
5
Pros:

The whole 2nd floor smelled mildew, and like dogs. The rooms were small considering this is a Hampton hotel.

2026-03-23 via Nuitee
W
Williams family_with_children us
10
Pros:

Everyone was professional and helpful

2026-03-19 via Nuitee
B
Bill solo_traveller us
10
2026-03-18 via Nuitee
K
Kim couple us
10
2026-03-15 via Nuitee
P
Pamela couple us
7
Worked fine for visiting our grandkids
Pros:

Location, good breakfast on the go

Cons:

No way to stream tv.

2026-03-10 via Nuitee
A
Aliya couple us
10
Excellent service, cleaned very well, and the breakfast was honestly delicious!!
Pros:

The facility was very clean. The lady who checked us in was the sweetest. Our daughter lovesss to talk and she interacted so well with her. It made my heart happy. I’d come back just because of the lady at the front desk.

Cons:

That I didn’t get to stay longer haha, not the property’s fault, it’s my husbands 😂

2026-01-19 via Nuitee
S
Scott extended_group us
10
Cons:

House keeping left door ajar on second day.

2026-01-19 via Nuitee
R
Robert extended_group us
9
2026-01-19 via Nuitee
L
Linda family_with_children us
9
Great weekend stay!
Pros:

Location was perfect for our stay visiting family in the area. Breakfast had a good variety of choices. Parking was well lit. Coffee was always available in the lobby. Bed was comfortable and the room was clean.

Cons:

A/C was a little loud as it cycled on during the night.

2026-01-19 via Nuitee
J
Jeff solo_traveller us
1
Unless something is done to justify the bad experience, I will look elsewhere next time.
Pros:

I came in before breakfast was served the first day and left before it was served the second day.....

Cons:

I was there less than 24 hours but still had to pay for two full days and the air conditioner would not get the room cold......

2026-01-19 via Nuitee
A
Amy family_with_children us
5
Started out horribly but ended up decent. Would stay again but not through Booking.com.
Pros:

The bed was comfortable and everything was clean. The location is good. The staff was very nice and tried to help where they could, but they were limited since I used Booking.com and didn't book with them directly. The TV was nice and large and they offered DirecTV with HBO. The bathroom was a good size and the shower products they offered were nice.

Cons:

The staff didn't communicate with each other well. I got a different answer from the night staff vs the day staff. Booking.com only reserved very small rooms that are right across from the elevator with only a view of the roof, and the pet policy was not made clear beforehand. I showed up with 3 pets and their policy is 2 pets max for $75 extra, so luckily my brother was able to help out, but otherwise I'd have to cancel and not get refunded since it was booked through a 3rd party. Having pets right across from the noisy elevator made sleeping extremely difficult. The one thing that was getting me through the night was a hot breakfast in the morning, but they ran out of eggs 20 minutes before breakfast was over. Several other people were disappointed they couldn't get eggs also. They said their oven took 25 minutes to warm up and breakfast would be over by then so they didn't plan well. Breakfast from 6a-10a doesn't make sense for people who are not traveling for business. There were lots of smokers near the entrances with some of them being staff members, and the 2nd floor hallway smelled like smoke. There wasn't access to any streaming services which would've been nice.

2025-12-29 via Nuitee
A
Annette couple us
10
Comfortable, friendly,
Pros:

Excellent breakfast.

Cons:

No complaints! Liked everything

2025-12-26 via Nuitee
M
Marie couple us
10
Very clean, convenient location, well attended breakfast station.
Pros:

Very clean facility, friendly, professional responsive staff.

Cons:

Room was rather small but ok for 2 nights. Air system was noisy.

2025-12-14 via Nuitee
L
Lori solo_traveller us
10
Enjoyed the people, the room, the food.
Pros:

Clean and comfortable

2025-12-07 via Nuitee
A
Alford couple us
10
2025-12-05 via Nuitee
C
Cynthia couple us
10
2025-11-23 via Nuitee
V
Volha couple us
9
2025-11-19 via Nuitee