Locke at Broken Wharf

Hotels
9.2 (1917 reviews)
2 Broken Wharf Broken Quay House , London , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean hotel
Cons:
Issues with cleanliness
Small rooms
Room temperature control problems

Categories

Cleanliness
8.2
Several reviews highlighted issues with cleanliness.
Service
9.7
Some guests found the staff attentive and friendly, though there were instances of disengagement.
Location
10
The location received consistent praise for its convenience and views.
Room Quality
8.7
While some rooms were small, they were described as comfortable; however, issues with heat and space were noted.
Amenities
8.7
Amenities were sometimes found lacking given the price, like insufficient supplies in the room.
Value for Money
8.7
There were mixed feelings about value, with some guests feeling prices were high relative to facilities.
Food and Beverage
9.7
Positive comments were made about the food and beverage options, particularly the café.
Overall Experience
9.9
Overall, guests had a pleasant experience but noted certain drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:51

Property Description

Luxurious Accommodation with Stunning Views

Prime Location near Iconic Landmarks
Discover the convenience of staying just 600 metres from St. Paul's Cathedral and a short distance from Somerset House and Sky Garden.

Modern Amenities for Your Comfort
Enjoy a fully equipped kitchenette with a refrigerator, oven, toaster, and kettle. Stay connected with complimentary WiFi throughout the property.

Exceptional Service and Convenience
Relax in the bar or shared lounge, and benefit from a 24-hour front desk for all your needs. Experience top-notch hospitality at Locke at Broken Wharf.

Experience luxury and comfort at Locke at Broken Wharf - Book your stay now!

Important information:

Please note that different terms and conditions apply to bookings of 10 or more apartments. All our City Studios have frosted glass windows (to keep it private) however, this can reduce natural light.

Dog Stays - We have dog friendly properties where 1 dog of up to 30 kilos is welcome. Registered service animals will be permitted in all locations where notice has been given prior to arrival. Additional charges apply for dogs (excluding registered service dogs) and a completed pet waiver upon check-in is mandatory. It is your responsibility before arrival to check that dogs are permitted at the Property.

Storage of luggage after 23:59 on the day of arrival and/or departure (storage is free until 23.59 pm on the day of arrival and/or departure).

Gym Disclaimer - Guests are now all required to sign a gym disclaimer in order to be able to use the gym. Gym - The use of gym facilities is subject to guests signing a mandatory disclaimer, acknowledging and agreeing to the terms of use of the gym. This policy applies to all properties equipped with gym facilities and the form of disclaimer will be made available to guests at those properties.

We provide a weekly cleaning service for stays of 7 nights or more. We can arrange an additional cleaning service if requested for an additional fee.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for £40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1917 reviews
Cleanliness: 8.2
Service: 9.7
Location: 10
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 9.7
Overall Experience: 9.9
E
Eli • solo_traveller • gb
9
2026-03-14 • via Nuitee
L
Lidia • family_with_children • gb
10
2026-03-14 • via Nuitee
N
Nicola • couple • gb
10
2026-03-13 • via Nuitee
A
Alison • couple • gb
10
2026-03-11 • via Nuitee
P
Piotr P. • solo_traveller • pl
9
Fully recommend, not a shoebox!
Pros:

Finally a place in London where the room is not a shoebox and still comes at a modest price for the city. The rooms are great, the design is stylish, and both the room and lobby feel very spacious by London standards. The staff were amazing and the view was fantastic.

Cons:

The only small downside is that it’s a few extra minutes’ walk to the nearest Tube station. That said, it’s really not a problem and the overall experience easily makes up for it.

2026-03-11 • via Nuitee
S
Sixtine • solo_traveller • fr
7
Alright for a short stay but there are better Locke locations in LDN
Pros:

Bonne localisation, taille de la chambre convenable, bon café au rez-de-chaussée pour le petit-déjeuner.
Le staff est sympa !

Cons:

Chambre bien trop sombre et bruyante (route quatre voies juste à proximité, ventilation dans la chambre).
La salle de bain est mal agencée avec un lavabo trop petit. Le pommeau de douche fuyait et le débit d'eau chaude était inconsistant.
Le ménage était mal fait et la vaisselle dans la kitchenette mal nettoyée.

2026-03-09 • via Nuitee
P
Patricia • family_with_children • cz
6
Pros:

Location, comfy bed

Cons:

The room was not very clean & also the road was closed so there was no way to get there with a car with all the luggages. It would have beeb nice if they let us known in advance

2026-03-09 • via Nuitee
J
Joanne • couple • gb
10
Pros:

Fantastic location with view of the Thames. Friendly staff. Really comfortable bed.

Cons:

Nothing

2026-03-09 • via Nuitee
R
rees • family_with_children • gb
9
2026-03-09 • via Nuitee
E
Eva • family_with_children • gb
10
Pros:

Lovely room and very friendly staff, I recommend the stay, great location and good view of the river from the room. We left our bags there and went exploring with no worries

Cons:

All was great for us

2026-03-08 • via Nuitee
M
Michelle • family_with_children • gb
10
2026-03-08 • via Nuitee
M
Margit • couple • at
8
2026-03-06 • via Nuitee
M
Mário Pinho • couple • pt
10
Great place en Central London
Pros:

Great place in central London, by the river.

Cons:

Not really an issue, but no reading lights.

2026-03-06 • via Nuitee
M
Michael • couple • gb
10
2026-03-05 • via Nuitee
S
Sandra • solo_traveller • us
5
Not my cup of tea
Pros:

The staff was very nice and tried to be helpful, even if they couldn't solve issues, like the broken TV in my room. The breakfast selection in the cafe was good and the staff there was very nice. In daylight, the location was convenient for a walker like myself, but if you do not normally walk long distances and cannot handle the long and steep steps on the bridge over the nearby highway, it would not be a great location. If walking and climbing stairs are not an issue, then you'd probably like the proximity to the business district along Victoria Street and several Underground stations. The proximity to the Millennium Bridge and the Tate Modern is also a plus. I was grateful that the BlackFriar Underground station was close by along the Thames and there was a lift from the river walk to the street level entrance, so I could manage my luggage on the way to the airport.

Cons:

Location and lack of decent signage made it almost impossible to find the hotel when I arrived after dark on a rainy evening. Fortunately, someone was driving me, but had a difficult time finding the entrance. There was no table in the room to eat or work at; just a coffee table, though it's an efficiency apartment with a kitchenette where you could heat food and make tea or coffee; the bathroom is horribly cramped - the sink is so tiny that when the water was turned on, it splashed on the floor; if you bend over the sink, you risk hitting your head on the overhanging vanity cabinet; no tissues in the room, only toilet paper, which I've never experienced in a hotel (are guests supposed to bring their own?) I arrived on a Sunday evening and there was NO FOOD anywhere. The vending machine in the lobby was broken; the bartender only had a small package of chips in the bar. Walking anywhere alone at night in that very isolated, unfamiliar area was out of the question for me personally and I did not want to order from a pizzeria. Closest light switch near the bed was on the opposite wall farthest from the open side of the bed. A thick area rug outside the bathroom prevented the bathroom door from opening fully. There was no luggage rack or closet in the room, just a rack with a few hangers. The TV in the room was unwatchable and needed a repair, which was not done while I was there. I was not aware of any senior management in the building at any time I was present. I really hate giving a bad or mediocre review to any property, but I think the main problems for me stemmed from the design and amenities of my room and location. Once I became familiar with the area, I found it convenient and accessible to many sights in the area, as well as London's fabulous public transit, but still a tad isolated for a lone female traveler at night.

2026-03-04 • via Nuitee
M
Michela • couple • it
9
2026-03-03 • via Nuitee
J
jan-juergen • extended_group • de
9
2026-03-02 • via Nuitee
D
Daniel • solo_traveller • it
9
2026-03-02 • via Nuitee
M
Mathew • family_with_children • au
10
Pros:

The layout of the apartment was amazing, modern, clean, excellent view of the Thames! Loved the one-way-windows (great for people watching). Staff were great and helped out at all hours.

2026-03-02 • via Nuitee
C
Clare • couple • gb
10
Pros:

Perfect location for everything we wanted to do

2026-03-01 • via Nuitee