Fjaerland Hotel

Hotels
OYO AMER
4 (47 reviews)
24-25 Trafalgar Road, Great Yarmouth, England, NR30 2LD , Great Yarmouth , GB

Facilities

Free WiFi
Luggage storage
Wheelchair accessible
Smoke-free property
Self parking (surcharge)

Review Highlights

Pros:
Location in a quiet area
Cons:
Cleanliness issues
Service problems
Room quality concerns
Value for money not justified
Inadequate amenities
Mixed feedback on food and beverage

Categories

Cleanliness
2.2
Guests consistently mentioned cleanliness issues as a major concern.
Service
2.8
Service was a significant point of dissatisfaction with multiple issues encountered.
Location
7.7
The hotel's location received positive feedback for being in a quiet area.
Room Quality
2.5
Guests expressed dissatisfaction with the room quality, citing various issues.
Amenities
5
Some guests highlighted missing or inadequate amenities during their stay.
Value for Money
2.5
Many guests felt that the price paid did not align with the overall experience.
Food and Beverage
5
Mixed feedback was received regarding the food and beverage options at the hotel.
Overall Experience
4.4
The majority of guests had negative experiences and would not recommend this hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 14:11

Property Description

Beachside Experience
Stay at the Fjaerland Hotel in Great Yarmouth for a relaxing beach retreat. Enjoy complimentary wireless internet and cable TV in one of the 13 cozy guestrooms, each with a private bathroom featuring rainfall showers.

Convenient Amenities
Self-parking is available onsite for your convenience. Rooms are equipped with coffee/tea makers, and daily housekeeping ensures a comfortable stay.

Nearby Attractions
Explore popular attractions like Pirates Cove Adventure Golf and Joyland, just minutes away. With a prime beach location, this hotel is the perfect choice for your Great Yarmouth getaway.

Book now for a memorable beach vacation at Fjaerland Hotel!

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

4
Based on 47 reviews
Cleanliness: 2.2
Service: 2.8
Location: 7.7
Room Quality: 2.5
Amenities: 5
Value for Money: 2.5
Food and Beverage: 5
Overall Experience: 4.4
C
Colin friends
2
Pros:

Absolutely dirty and disgusting

2023-08-26 via Nuitee
R
Rowena partner
6
Pros:

The room is small and our view was a wall. It was also noisy, and the groundfloor was dark and creepy, reminded me of the hotel in the film 'The Shining'.

2023-06-16 via Nuitee
R
Rosemarie
2
Pros:

Nothing like the picture creepy abandoned if you want a cheap room and not wanting much in return. I didn’t stay there in the end. Very dated no staff at all

2023-06-05 via Nuitee
C
Christopher
4
We wont be back
Pros:

The pictures on here and other sites are very misleading. They date back to when the hotel was owned by other people that actually lived there and took care of the place. Now, the place is deserted with no staff on site. the code to the hotel is emailed 7 hours before you arrive and also the code to the bedroom assigned to you. We had an issue where one code to the room didnt work. Two phone calls later and a visit from a local technician we eventually got into out rooms. Our first room seemed decent, two single beds pushed together and no room to swing a cat. The toilet smelled, the room was hot and we couldnt turn the radiator off. Apart from some cobwebs dangling from the ceiling it was okay. Our second room however was horrible. Down a dark corridor which was so narrow both my shoulders touched the walls. The room was at the back, two single beds again. The toilet door wouldnt shut, it was actually deteched from the hinge at the bottom. It was only later when i needed to go to the loo before bed that i realised the toilet floor was soaking wet, it seems the radiator was leaking and judging by the smell for some time. The drawers encroached on the exit so needed to make sure you didnt catch your hip on the way out. The ceilings were dirty with so many cobwebs, this hasnt been cleaned properly for some time. Having said this the bed was comfortable. Would love to have stayed here some years back when it looked a lovely hotel. You get what you pay for I suppose.

2023-04-10 via Nuitee
M
Michael partner
2
Pros:

I didnt like nothing do not go by the pictures online!!!! Id rather stay in a guantanamo bay. The bedding was unclean. The smell was worse then sewage. The carpet was like walking in paint. Windows wouldn't shut and the shower didnt run hot water. There was takeaway rubbish in the cupboard and the whole place made me feel sick that me and the misses ended up leaving to go travel lodge

2023-02-24 via Nuitee
V
virginia
6
Great job 👍
Pros:

We arrived at the hotel, as a family of 4 & there was a leak in the bathroom brown rusty water across the floor coming from boiler cupboard, went down to reception, was greeted by a gentleman, explained the problem & was immediately offered another hotel (sister) nearby with 2 separate rooms we had no problems with this so all was resolved, great service 👍

2022-10-26 via Nuitee
G
gwen
2
Don’t stay here!
Pros:

The hotel did not send me a email until we got into the hotel. There was a man there calling and that is the only way we go into the place and a code for our room. No one around. There was no light bulb over the sink. The wifi was almost not existent . We travel with out a phone and depend on wifi.
I can’t even give this place one star🙁

2022-10-06 via Nuitee
L
Lisa partner
8
Pros:

Check in was easy. Bed was comfortable and clean. Towels were clean. Only down thing was cups were tiny and the kettle took an age. Lovely stay will stay again.

2022-10-02 via Nuitee
A
Andrew
4
Nightmare hotel wont be back
Pros:

The place was very outdated and nobody was on sight the whole 4 days i stayed. Room was never cleaned and i had to go out and buy some tea bags and milk to make a cup of tea. There was no plug for the sink no coat hangers and although it said iron and board were available nobody there to get them. Most definitely wouldnt recommended this place to anyone

2022-09-25 via Nuitee
A
Anna
2
Pros:

I couldn't even spend a night into this hotel.

2022-09-23 via Nuitee
G
Gary partner
2
Pros:

The Hotel looks nothing like the pictures on the website. On Arrival bedside light not working contacted management who then arrived on site ,found the plug socket was broken assured me that someone would be there to fix it the next day .It was not fixed in the time we stayed there.
On the Friday night in the night there was a "thump" on our door ,I dressed and opened the door and a woman who was totally drunk fell into our room.I manage to hold the door so that she did not fall in completely. The man she was with was in the same state.. for the rest of the night till around 3 in the morning the noise of people coming in and out of the hotel regularly kept us awake.. My wife and I felt rather insecure.. This hotel has no receptionist on duty, The hotel is shabby ,wallpaper peeling off the wall up a corner at the bottom of the staiirs... We left a week early as the experience ruined our holiday... no refund from the hotel was forthcoming for the unused week... bearing in mind our experience I would not recommend this establishment

2022-09-16 via Nuitee
K
Keleni K
2
Rotten Ancient Hotel
Pros:

Photos on website is so deceiving. Shockingly filthy, unhealthy state from the front of the hotel to our room. Steep creaking stairs, stinking dusty old rug from entrance all the way up to our room. It triggered my son's asthma. Only stayed there overnight but this is unacceptable. Camping is way better than this. IT SHOULD NOT BE A HOTEL AT ALL.

2022-09-06 via Nuitee
K
Kathryn
4
Unexceptable
Pros:

Picture used it wasnt that it was let say very uninviting. Inside very oldless 3 stars. That picture take down

2022-09-04 via Nuitee
T
Tom
4
Room 7!
Pros:

No hot water in room 7.
Toilet made the loudest of noise and did not flush properly.
No blind on the window.
Massive rip in the carpet.
Waited to check in for 30 minutes.

2022-08-30 via Nuitee
R
Rodney
6
Nobody there!!!
Pros:

Nobody answers the phone Incase you have a complaint.
No idea where to park ,no info given.
Front of hotel extremely dirty and unkempt

2022-08-26 via Nuitee
V
Verified traveler
4
Do not stay here!!!
Pros:

Weather was amazing but room was crap was promised air con and only got a fan windows didn’t open, was hot and stuffy
Fan had about 1000 layers of dust and sent me into a heyfever attack, was a cheap hotel but the state of the hotel it should really be shutdown,
No receptionist
No food
No breakfast
No daily cleaning
No staff at all
The electric locks are a pain and don’t work half the time,
Windows where all sealed shirt and couldn’t open
Bathroom was disgusting and not clean shower pressure was good but shower head wasn’t on properly, if i could claim a refund i deffinay would,
Worst hotel i have ever stayed in by miles,
Didn’t even have any cutlery to eat, never going back,
I want a refund to be honest.

2022-08-15 via Nuitee
A
Alison
8
YOu get what you pay for
Pros:

YOu get what you pay for! The bed was comfy, there were clean towels +toiletries

2022-07-26 via Nuitee
S
Scott
2
Dodgy and disgusting
Pros:

Upgraded to another hotel due to no hot water , but others still checked in , second hotel had nothing we asked for . Bed side lights looked nice but the only plug was the other side of the room overall disgusting place to stay

2022-07-24 via Nuitee
A
Annette
4
Not a good stay
Pros:

There was no loo roll tv was broken toilet seat was loose bin was full of rubbish. Left very esrly this morning as got no sleep as people in room next to us were up all night had people coming and going through the night till early hours and we had them knocking on our door at stupid oclock but they got the wrong room so not a nice stay at all

2022-07-18 via Nuitee
A
Andrew
2
Pros:

Absolutely awful

2022-07-15 via Nuitee