Holiday Inn Express & Suites - Carlisle Southwest I-81 by IHG

Hotels
•
Holiday Inn Express
8.8 (189 reviews)
1501 Commerce Avenue , Carlisle , US
+1 717-241-0052

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Outstanding breakfast / Food and Beverage
Friendly, helpful staff (specific staff praised)
Convenient location near I-81
Clean and comfortable rooms for many guests
Good value for money reported by several guests
Cons:
Highway noise / traffic and loud guests
Maintenance issues: broken beds, mattresses, noisy AC
Plumbing problems: shower/tub drains and toilets
Pool advertised but out of service / misleading listing
Shortages of towels / spare bedding for some guests

Categories

Cleanliness
7.6
Mixed: several guests praised that rooms were bright and very clean, but multiple reports of showers/tubs not draining, a room needing cleaner, and mattress/linen issues lowered perceived cleanliness.
Service
10
Strong positive mentions: friendly receptionists and staff repeatedly praised (specific staff named), accommodating and personable service; one instance where staff did not intervene with noisy guests noted but overall service sentiment is excellent.
Location
8.8
Convenient location near I-81 and close to family/warehousing areas — praised for accessibility — but some guests reported highway noise and nighttime traffic/motorcycle disturbance.
Room Quality
7.6
Mixed: comfortable beds and well-sized rooms reported, but several maintenance problems were cited (broken spare bed, mattress worn to coils, tub drainage issues, noisy AC, toilet flushing problems).
Amenities
8
Breakfast amenity is outstanding, but other amenities had problems: advertised pool was out of service with no notice/compensation, and guests reported shortages (towels, spare bedding).
Value for Money
9.5
Generally seen as very good value by multiple repeat guests and enthusiastic comments about unexpected value; a minority felt it was overpriced, but overall perception is positive.
Food and Beverage
10
Consistently exceptional: breakfast repeatedly described as delicious, the best ever at a hotel, well organized and a standout feature of the stay.
Overall Experience
8.9
Mostly very positive overall stays (clean, comfortable, friendly staff, excellent breakfast), tempered by noise from the highway and some notable maintenance/amenity issues for certain guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Modern Amenities and Convenient Location
Holiday Inn Express & Suites - Carlisle Southwest I-81, an IHG Hotel, boasts a prime location in Carlisle, offering easy access to top attractions like the Pennsylvania State Capitol and National Civil War Museum. Guests can enjoy modern amenities including free WiFi, a fitness centre, and an indoor pool.

Comfortable Accommodation
Each room at the hotel is equipped with air conditioning and a flat-screen TV, ensuring a comfortable stay for every guest.

Exceptional Service and Convenience
With free private parking and a 24-hour front desk, guests can expect exceptional service and convenience throughout their stay. Book now for a memorable experience at Holiday Inn Express & Suites - Carlisle Southwest I-81, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Guest Reviews

8.8
Based on 189 reviews
Cleanliness: 7.6
Service: 10
Location: 8.8
Room Quality: 7.6
Amenities: 8
Value for Money: 9.5
Food and Beverage: 10
Overall Experience: 8.9
D
Deborah • extended_group • us
9
2026-10-29 • via Nuitee
A
ANDRE • couple • ca
5
2026-10-26 • via Nuitee
F
Frances • couple • us
10
I thought it was excellent!
Pros:

The breakfast was delicious!

2026-10-19 • via Nuitee
R
Robert • couple • us
10
Excellent value.
Pros:

Stayed here several times over the last few years and have not been disappointed with anything.

Cons:

Everything was excellent.

2026-10-17 • via Nuitee
J
Joseph • couple • us
10
2026-10-15 • via Nuitee
D
Doug • couple • us
10
Very clean with exceptional hotel breakfast included!
Pros:

Very convenient to I-81. Very clean and the breakfast was exceptionally good and well organized.

2026-10-14 • via Nuitee
M
Michael • solo_traveller • us
5
Pros:

Staff and breakfast

Cons:

Room needed to be cleaner. Way over priced

2026-10-07 • via Nuitee
K
Kristina • solo_traveller • us
9
2026-09-14 • via Nuitee
J
Jeanine • extended_group • us
10
Pros:

The breakfast was the best I have ever had at any hotel.

Cons:

There was a travel baseball team staying tool The boys were allowed to run the halls on all 4 floors playing tag. They were extremely loud and unruly. I know this is a parent issue and should have been taken care by parents, but after allowing it to continue for over an hour the staff should have stepped in for the safety and comfort for the other customers.

2026-09-14 • via Nuitee
M
Maria • family_with_children • us
9
We had a great stay.
Pros:

It was very convenient for our travels on 81. We appreciated the friendly receptionist s. The room was very clean and the perfect size for our family. And the breakfast included was fabulous.

Cons:

Unfortunately, the proximity to 81 made for a noisy evening of sleep.

2026-09-05 • via Nuitee
A
aurora • family_with_children • us
10
Good stay!
Pros:

Friendly staff, clean room.

Cons:

Our room happen to face the Highway I81.
the on ram with traffic at night is unbearable. Especially with the Motorcycle.

2026-08-25 • via Nuitee
J
Jennifer • family_with_children • us
2
Very uncomfortable. So many issues. Will not stay here again.
Pros:

Staff was very friendly. Location was convenient.

Cons:

Spare bed was broken
Mattress down to coils and squeaked terribly
Tub wouldn’t drain so had to wait 15-20 min between showers
No spare bedding
Not enough towels
AC rattled and made terrible noise

2026-08-23 • via Nuitee
K
Kimberley • family_with_children • us
9
2026-08-21 • via Nuitee
C
Carlos • extended_group • us
10
2026-08-10 • via Nuitee
A
Ameen • extended_group • qa
9
2026-08-09 • via Nuitee
A
Angela • family_with_children • us
1
2026-08-09 • via Nuitee
J
Joyce • couple • us
10
2026-08-03 • via Nuitee
R
Ronald • couple • us
8
2026-07-20 • via Nuitee
K
Karen • family_with_children • ca
6
Excellent location but facilities incomplete - no pool available though listing advertised one.
Pros:

The beds were comfortable, the Wi-Fi reliable, location excellent for our purposes, and breakfast was pleasant.

Cons:

I had booked this hotel because it had a pool, and the kids wanted to be able to swim. There was no indication that the pool was out of commission when I booked, and no compensation for false and misleading advertising. Quite disappointing on a family vacation.

2026-07-06 • via Nuitee
T
Theresa • solo_traveller • us
10
2026-07-02 • via Nuitee