Tru By Hilton Spokane Valley, Wa

Hotels
•
Tru by Hilton
9 (397 reviews)
13509 E. Mansfield Ave. , Spokane Valley , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Clean and comfortable facilities
Good amenities
Cons:
Construction noise
Rude staff member
No microwave in some rooms
Price was steep

Categories

Cleanliness
8.83
The facility was very clean and comfortable.
Service
9.3
Staff was super helpful and accommodating. However, there was one negative experience with a rude staff member.
Location
9.34
Great location close to shopping and restaurants!
Room Quality
8.79
Rooms are well designed, but some issues were noted with bedding comfort.
Amenities
9.32
Great amenities including a pool, outdoor fire pit, and games in the lobby.
Value for Money
8.28
The price was a bit steep.
Food and Beverage
8.83
Breakfast was excellent with lots of options.
Overall Experience
9.3
Overall, a very nice stay despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:05

Property Description

Modern Accommodations
Tru By Hilton Spokane Valley, Wa offers contemporary rooms equipped with all the essentials for a comfortable stay. From flat-screen TVs to cozy bed linens, each room is designed with your relaxation in mind.

Convenient Amenities
Enjoy complimentary perks such as free bikes to explore the area, free private parking for your convenience, and free WiFi throughout the property. The hotel also features an indoor pool, perfect for a refreshing dip after a day of activities.

Delicious Dining Options
Start your day right with a choice of a buffet or continental breakfast offered by Tru By Hilton Spokane Valley, Wa. Fuel up before heading out to explore Spokane Valley or unwind after a day of adventure.

Experience comfort and convenience at Tru By Hilton Spokane Valley, Wa. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 397 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
C
Chelsi • extended_group • us
10
Pros:

Very fun place to stay with games in lobby!!!!

2026-03-23 • via Nuitee
A
Alba • family_with_children • ca
10
A very nice getaway at such a beautiful hotel. Will be back here for sure again.
Pros:

The rooms were very clean, the pool was also very clean, grandchildren loved it. Breakfast - there were issues with the pancake machines but otherwise the other food was good.

Cons:

I didn't see anything I didn't like. The hotel was beautiful and served our needs. The location excellent as it was close to everything in the Vallley.

2026-03-22 • via Nuitee
G
Ginna • couple • us
9
Love the modern vibe….snd great choice on ‘not your radio’ shower/bath collections. Love it do much I found on line
Pros:

Clean and enjoyed our stay. This property must be fairly new opening.

Cons:

The pool area was so strong with chlorine that we couldn’t enjoy. And my eyes burned until the next day.

2026-03-09 • via Nuitee
K
Kealani • family_with_children • us
10
2026-03-06 • via Nuitee
C
cassie • family_with_children • us
3
2026-03-02 • via Nuitee
K
Kayla • extended_group • us
10
2026-02-28 • via Nuitee
C
chu • family_with_children • us
10
2026-02-25 • via Nuitee
S
Shaela • family_with_children • us
8
Decent hotel, great stay, not great food!
Pros:

Clean and had lots of games available in lobby, very family friendly. Pool was warm and fun!

Cons:

The continental breakfast was not very good. We couldn’t eat any of our food. Everything had a rubbery texture to it and just tasted kind of old. Was very disappointed

2026-01-28 • via Nuitee
F
Fernando • solo_traveller • us
10
2026-01-20 • via Nuitee
K
Kathleen • family_with_children • us
1
Very rude staff member at Tru Hilton Spokane
Cons:

I lost my purse with my license and debit card on our road-trip for my daughter to tour a college. Huge bummer and hassle, but other hotels we stayed at along the way were understanding of my unfortunate predicament and allowed me to use a picture of my expired license that my husband texted from home and my daughters’ current license (for verification that both had the same home address, etc) even though she is 17. The front desk worker at Tru by Hilton in Spokane was extremely curt and rude, said that she could only check us in if the reservation was in my daughter’s name, even though she is 17. We changed the name through booking.com while there in the lobby, but she said it didn’t show up on her computer system with another curt “sorry”. We waiting on hold to speak to a booking.com rep for 20 minutes- that rep called the front desk then to try to remedy the situation, and we watched the Hilton employee speak to him over the phone rudely. She (Hilton worker) told us there was nothing she could do, that we we could be refunded for the nights stay - all relayed as if we were a complete bother to her. At least a simple “let me help you figure out where else in town is safe to try to make a reservation” could have helped. Her demeanor left such a sour taste anger a long day of driving. We ended up staying at a nearby LaQuinta, which wasn’t as nice as the lobby of the Tru Hilton, but the staff at La Quinta were so kind and accommodating, and that made all the difference!

2026-01-19 • via Nuitee
K
Kathie • solo_traveller • us
10
I will stay here again!
Pros:

Breakfast was good compared to other hotels

2026-01-19 • via Nuitee
J
Jarrett • solo_traveller • us
10
Better than most!
Pros:

My greeting on the tv was a hit!-----I took a picture to show my wife!

2026-01-19 • via Nuitee
C
Clenn • family_with_children • us
10
2026-01-06 • via Nuitee
E
Elaine • family_with_children • us
10
Pros:

The games in the lobby were great! The outdoor fire pit is a nice addition!

2026-01-03 • via Nuitee
D
Dr. Azdren • family_with_children • us
10
Nice hotel, nice location, nice facilities.
Pros:

We always go out of our way to stay at this hotel if we decide to visit anywhere between Spokane and CDA for any reason. It has exactly what you need, the pool, the fun lobby, the breakfast, it's clean, the rooms are well designed.

Cons:

We were surprised by the construction going on in the lobby, which took away from our experience a bit. I wrote as much in the review directly on the Tru website, and the owner himself called to apologize for the inconvenience, with words only.

2026-01-03 • via Nuitee
T
Teresa • family_with_children • us
8
Noisy neighbors
Pros:

The hotel is great. Exceptional service.

Cons:

After a long day on the road, we sadly had very noisy people above us all night, with the small children running around. We called the front desk, and they quieted down for a little bit. But then started again.

2026-01-01 • via Nuitee
K
Kippy • family_with_children • us
8
It was a very nice stay. I had my 2 grandsons and they enjoyed it very much.
Pros:

Breakfast was excellent. The facility was very clean and comfortable. My grandsons loved the pool and the pool table..

Cons:

The price was a bit steep.

2025-12-20 • via Nuitee
C
Cindy-Mike • couple • us
8
Nice Stay
Pros:

It was a nice to have the outside fireplace and games in the lobby.

2025-12-18 • via Nuitee
A
Abigail • couple • us
10
Our stay here was perfect for our short weekend
Pros:

Friendly staff, decent breakfast, clean room.

2025-12-15 • via Nuitee
H
Hayley • couple • us
10
Cons:

A microwave in room

2025-12-08 • via Nuitee