WoodSpring Suites Tri-Cities Richland

Hotels
•
WoodSpring
6.5 (248 reviews)
1370 Tapteal Drive , Richland , US
+1 509-717-2011

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms noted by many guests
Convenient location (close to shopping/business)
Helpful/friendly staff mentioned several times
Good value/price for many guests
Some rooms are spacious with full-sized fridge and storage
Cons:
Very limited amenities (broken coffee machine, minimal housekeeping, vending issues)
Noise issues (thin walls, elevator, dogs/barking)
Serious bed-bug report from one guest
Check-in/lobby access problems and occasional unfriendly staff
Extra charges for towels/trash and outdated in-room equipment (TV)

Categories

Cleanliness
7
Many reviewers explicitly called the property very clean, though there is a severe outlier reporting bed bugs and some worn bedding/indent in mattress noted.
Service
7
Mixed but generally positive: several mentions of very nice and helpful staff and one standout helpful front-desk agent; however there are multiple reports of unfriendly staff, check-in problems, and locked-lobby access issues.
Location
8.5
Consistently praised for convenience and proximity to shopping/business areas; location is a clear positive in many reviews.
Room Quality
5.5
Mixed room experiences: some rooms are spacious with full-sized fridges and wardrobes, while others suffer from poor layout, worn beds, thin walls/noise (elevator, neighbors, dogs), and outdated TVs.
Amenities
4
Frequently criticized: very few amenities, broken coffee machine, limited vending, minimal housekeeping (charges for towels), and guests required to handle trash disposal.
Value for Money
7.5
Several reviewers noted good value and reasonable pricing that exceeded expectations, despite some issues with refunds/booking problems for a few guests.
Food and Beverage
5
Sparsely mentioned and slightly negative: broken coffee machine/percolator, limited dish detergent, and a vending-machine incident reported.
Overall Experience
7.5
Overall mixed to slightly positive: many guests praised cleanliness, location, value, and helpful staff, but significant negatives (bed bug report, limited amenities, noise, check-in issues) meaningfully lower the experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Welcome to WoodSpring Suites Tri-Cities Richland!

Convenient Location: Located just 2.3 km from the Three Rivers Convention Center, our hotel offers easy access to the heart of Richland, Washington State.

Fitness Center: Stay active during your stay with our on-site fitness center, perfect for keeping up with your workout routine while traveling.

Private Bathrooms: Enjoy the comfort and privacy of a private bathroom in every room, ensuring a relaxing and convenient stay.

Book your stay at WoodSpring Suites Tri-Cities Richland for a comfortable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.5
Based on 248 reviews
Cleanliness: 7
Service: 7
Location: 8.5
Room Quality: 5.5
Amenities: 4
Value for Money: 7.5
Food and Beverage: 5
Overall Experience: 7.5
H
HOGUE • solo_traveller • us
5
I will not stay here again.
Pros:

This Woodspring Suites is in a good location and has good security.

Cons:

This Woodspring Suites did not serve a breakfast. It also did not have a little store on site. It had vending machines that were not well stocked at all times. While the room had a kitchen area, they did not provide paper towels. There was also no kleenex in the bathroom. The walls were not insulated and I could hear the couple in the next room in a verbal argument. The bed was extremely uncomfortable.

2026-11-07 • via Nuitee
R
Roger • solo_traveller • us
6
It was ok
Pros:

It was clean

Cons:

Elevator went out and had to walk up stairs and im old

2026-11-03 • via Nuitee
L
Lawrence • family_with_children • us
3
Pros:

Nice and new.

Cons:

Very few amenities. Just a room for the night. The vending machine robbed me.

2026-10-31 • via Nuitee
C
Christopher • family_with_children • us
10
2026-10-30 • via Nuitee
A
ARGEL • solo_traveller • us
10
2026-10-24 • via Nuitee
B
Baker • couple • us
1
In town for a two night stay for a combo of Personal and business. Pick the business due to its location. It felt like t
Pros:

Location

Cons:

This location was treated as a rental property most specifically we felt like we were renting an apartment rather than being treated as guests. Doors were locked everywhere even into the lobby. We felt like prisoners versus guest. Coffee machine was broken. There was an old-fashioned percolator. I guess that’s what they’re called. no-frills no comforts if we hadn’t have paid and there were additional rooms in the area to purchase we would have left.

2026-10-19 • via Nuitee
N
Noemi • solo_traveller • us
6
2026-10-18 • via Nuitee
C
Candice • solo_traveller • us
8
Pros:

Everyone is so nice. Room is very user friendly and has everything you need.

Cons:

Elevator, lol… just takes a long time sometimes.

2026-10-12 • via Nuitee
C
Cristofer • couple • us
6
Pros:

Very nice and helpful

Cons:

The room they put me in was next to the elevator and you could hear everything. And there was a constant crying in the middle of the night around 2am and could sleep all night

2026-10-12 • via Nuitee
V
Valerie • couple • us
1
2026-10-10 • via Nuitee
R
Robert • family_with_children • us
8
2026-09-09 • via Nuitee
M
Melanie • extended_group • us
8
Great for an extended stay
Pros:

The room was huge and would have made a great place if our stay was longer. There was a full sized fridge, a huge wardrobe and bathroom.

Cons:

The size could have been allocated a lot better. The closet could have been closed off and there could have even been a living room type set up so we didn't have to sit on our beds or a stiff chair to watch TV.

2026-09-07 • via Nuitee
N
Nancy • solo_traveller • us
5
Pros:

The value, and location to shopping

Cons:

The noise of creeping floors dogs barking, and owners of dogs not picking up after there dogs. The toilet need repair.

2026-09-04 • via Nuitee
T
Terry • solo_traveller • us
3
Pros:

It was a nice clean room

Cons:

Don't have enough room

2026-08-18 • via Nuitee
F
Foresta • couple • us
1
This has to be the worst experience experience I ever had in a hotel!
Pros:

Nothing good about this place! Do not stay here!

Cons:

This place has bed bugs!
Staff are not caring and very unfriendly! They are rude. They didn't seem to care that my wife was bit by the bed bugs! We checked out a day early and they would not even refund our money.

2026-08-17 • via Nuitee
D
Diana I • couple • us
9
2026-07-23 • via Nuitee
T
Tmcline • solo_traveller • us
10
2026-07-20 • via Nuitee
L
Laurie • solo_traveller • us
1
Cons:

Didn’t stay. Didnt get a confirmation so booked at another hotel and they wouldn’t let me cancel when I discovered I was being charged

2026-06-30 • via Nuitee
A
Alexander • extended_group • us
7
It was to be expected
Pros:

Decent price and was clean

Cons:

The TV was stuck fully blue, seems like it was ancient

2026-06-26 • via Nuitee
A
Amy • couple • us
9
2026-06-25 • via Nuitee