WoodSpring Suites Tri-Cities Richland

Hotels
•
WoodSpring
7.2 (387 reviews)
1370 Tapteal Drive , Richland , us
+1 509-717-2011

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and secure
Helpfulness of staff
Good location
Cons:
Issues with cleanliness
High costs and deposits
Noise disturbances

Categories

Cleanliness
6.41
Some complaints about cleanliness, including dog hair and the hotel not being as clean as expected.
Service
8.38
Generally good service with specific praise for helpful front desk staff.
Location
7.92
Good location with proximity to stores and attractions.
Room Quality
6.87
Rooms are comfortable and equipped with necessary amenities.
Amenities
7.4
Kitchenette and workout area are noted as positive features.
Value for Money
6.36
High cost relative to quality and extra charges mentioned.
Food and Beverage
6.91
Coffee maker issues noted, no detailed complaints about food.
Overall Experience
7.38
Mixed reviews but potential for a good stay if issues are addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:49

Property Description

Welcome to WoodSpring Suites Tri-Cities Richland!

Convenient Location: Located just 2.3 km from the Three Rivers Convention Center, our hotel offers easy access to the heart of Richland, Washington State.

Fitness Center: Stay active during your stay with our on-site fitness center, perfect for keeping up with your workout routine while traveling.

Private Bathrooms: Enjoy the comfort and privacy of a private bathroom in every room, ensuring a relaxing and convenient stay.

Book your stay at WoodSpring Suites Tri-Cities Richland for a comfortable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 387 reviews
Cleanliness: 6.41
Service: 8.38
Location: 7.92
Room Quality: 6.87
Amenities: 7.4
Value for Money: 6.36
Food and Beverage: 6.91
Overall Experience: 7.38
N
Nancy • solo_traveller • us
5
Pros:

The value, and location to shopping

Cons:

The noise of creeping floors dogs barking, and owners of dogs not picking up after there dogs. The toilet need repair.

2026-09-04 • via Nuitee
T
Terry • solo_traveller • us
3
Pros:

It was a nice clean room

Cons:

Don't have enough room

2026-08-18 • via Nuitee
F
Foresta • couple • us
1
This has to be the worst experience experience I ever had in a hotel!
Pros:

Nothing good about this place! Do not stay here!

Cons:

This place has bed bugs!
Staff are not caring and very unfriendly! They are rude. They didn't seem to care that my wife was bit by the bed bugs! We checked out a day early and they would not even refund our money.

2026-08-17 • via Nuitee
D
Diana I • couple • us
9
2026-07-23 • via Nuitee
T
Tmcline • solo_traveller • us
10
2026-07-20 • via Nuitee
L
Laurie • solo_traveller • us
1
Cons:

Didn’t stay. Didnt get a confirmation so booked at another hotel and they wouldn’t let me cancel when I discovered I was being charged

2026-06-30 • via Nuitee
A
Alexander • extended_group • us
7
It was to be expected
Pros:

Decent price and was clean

Cons:

The TV was stuck fully blue, seems like it was ancient

2026-06-26 • via Nuitee
A
Amy • couple • us
9
2026-06-25 • via Nuitee
M
Meredith • couple • us
3
2026-06-19 • via Nuitee
R
Ramirez • couple • us
4
NA
Pros:

Price, room.

Cons:

I was a late arrival, lobby was closed upon arrival. Only because someone in-house opened the door and let us in. Otherwise we would have been waiting outside. Once inside I had to call the hotel number to be checked in, for her to tell me “you said you would be here at blank time” well my bad. I’m here.

2026-06-11 • via Nuitee
Y
Yusung • couple • tw
9
2026-06-10 • via Nuitee
M
mung • couple • us
1
2026-06-09 • via Nuitee
G
grammyandbumbum • solo_traveller • us
8
2026-06-07 • via Nuitee
N
Nicholson • couple • us
7
2026-05-29 • via Nuitee
N
Noy • solo_traveller • us
8
2026-05-29 • via Nuitee
S
Sandra • solo_traveller • us
9
Pros:

The staff took care of a problem for me right away. It was clean, and in spite of being the first room on the first floor by the elevators, it was very quiet.

Cons:

It's not a typical hotel. They mainly have extended stay people there. So, they don't clean the rooms daily, which is fine, but they charge 3.00 per time of getting any new towels, dish clothes etc. Only 1 tablet of dishwashing detergent, the worst thing is that yoy have to empty your own trash at the outdoor trash receptacle at the far side of the parking lot. If I am paying to stay, I don't want to pay for extra towels or take my own garbage out. The bed was ok, but was worn and so I rolled into the indent and it was uncomfortable.

2026-05-28 • via Nuitee
J
Jill • couple • us
10
A fantastic location, and very clean! 10/10
Pros:

Very clean!

Cons:

Could have used security at night.

2026-05-27 • via Nuitee
T
Thomas • extended_group • us
7
Above average facility at a reasonable price
Pros:

The gentleman that checked us in very pleasant and helpful, an asset to the company

Cons:

difficulty getting to the room after 10 pm 11 would be more comfortable.

2026-05-27 • via Nuitee
J
Jeanene • solo_traveller • us
10
Excellent
Pros:

Very clean and friendly.

2026-05-26 • via Nuitee
A
Andrew • couple • us
10
Great value that exceeded my expectations
Pros:

Clean, convenient, spacious, and the bed was very comfortable.

Cons:

N/A

2026-05-23 • via Nuitee