Comfort Suites Grand Island South

Hotels
•
Choice Hotels International
9.2 (148 reviews)
228 Lake Street, Grand Island, Nebraska, 68803 , Grand Island , US

Facilities

Fitness facilities
Conference space
Free breakfast
Meeting rooms
Smoke-free property
Grocery/convenience store
Free reception
Free self parking
Free continental breakfast
Banquet hall
See all facilities

Review Highlights

Pros:
Comfortable beds and rooms
Friendly and helpful staff
Very clean (many mentions)
Convenient, safe location with good lighting
Nice, well-maintained property
Cons:
Breakfast quality and buffet refilling issues
Gym unusable for cardio (lights/AC shutting off)
Isolated room issues: dingy sofa, bug bite, power outages
Noise from rowdy guests impacting stays
Pricing/discount dispute (military discount not honored)

Categories

Cleanliness
9.8
Predominantly praised as very clean (multiple guests mention 'very clean', 'smell of clean fresh air' and appreciation for no-smoking policy). A few isolated reports of dingy appearance and a soiled sofa with a bug bite, but overall cleanliness is rated very highly.
Service
10
Staff were repeatedly described as friendly and helpful (checked in easily, staff quelled a rowdy group and assisted guests). There are a couple of negative service incidents (front desk dismissive about breaker issues; a pricing/discount dispute), but the overwhelming sentiment in reviews is positive, justifying a top score.
Location
9.8
Location praised as convenient and in a safe area with good lighting in parking lot and lobby. Several guests explicitly note the convenience and safety.
Room Quality
9.4
Many guests describe rooms as nice, large and beds comfortable. Negative notes include an instance of a dingy sofa with a bug bite, uncomfortable pillows for some, power outages in one room, and one occurrence of rowdy guests affecting sleep — overall room quality remains strong but not perfect.
Amenities
8.8
Mixed amenity experience: the gym is reported as functionally unusable for cardio (lights/AC cutting out), and breakfast service/stocking is inconsistent (see Food and Beverage). Other amenities not widely discussed; overall slightly above average but impacted by the gym and breakfast service issues.
Value for Money
9.2
Generally perceived as good value (comfortable rooms, clean, convenient), though there is a notable complaint about a refused military discount/price discrepancy and an instance where a guest felt overcharged—these are isolated but affect perceived value slightly.
Food and Beverage
6.8
Frequent and detailed complaints about breakfast quality: limited variety, poor food quality (bland omelettes, poor yogurt, bad sausage), and staff not refilling the buffet near end of service. A few guests report good breakfast or good coffee, but the negative comments dominate.
Overall Experience
9.8
Overall sentiment is strongly positive: multiple guests say the property felt like home, would stay again, and highlight friendly staff, cleanliness, and comfort. A minority of serious negatives (power outages, unusable gym, breakfast quality, pricing dispute, rowdy guests) tempered some stays but did not dominate the overall guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Recreation and Fitness Facilities - Enjoy the convenience of an indoor pool and fitness center during your stay at Comfort Suites.

Complimentary Amenities - Benefit from free wireless internet, a grocery store, complimentary continental breakfast, and even a vending machine while staying at our hotel.

Event Spaces and Business Services - Host your meetings or events effortlessly with our 372 square feet of conference space and other business amenities provided.

Book your stay at Comfort Suites in Grand Island now and experience comfort and convenience within reach of key attractions like Fonner Park and Island Oasis Water Park.

Important information:

  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

See all policies

Location

Guest Reviews

9.2
Based on 148 reviews
Cleanliness: 9.8
Service: 10
Location: 9.8
Room Quality: 9.4
Amenities: 8.8
Value for Money: 9.2
Food and Beverage: 6.8
Overall Experience: 9.8
J
John
8
Pros:

Room was nice and large. Beds were comfortable. Breakfast was not good. They did not do well refilling items and everything that was supposed to be hot was cold.

2025-09-28 • via Nuitee
S
sherry
10
Pros:

Great property. New and well maintained.

2025-09-23 • via Nuitee
P
phyllis
6
Pros:

Staff were friendly. The hotel room appeared dingy, the sofa fabric soiled, I got a bug bite after sitting on it for 25 minutes. Bed was comfortable, pillows were not.

2025-09-23 • via Nuitee
L
Lynn
10
Road trip
Pros:

Friendly staff, safe area, clean room. Great breakfast selections.

2025-09-23 • via Nuitee
D
Deb • family
4
Pros:

Electricity went off 3 times in Room 217 -- and the desk person basically said, "yeah the breakers are getting old" so he reset them THREE times. Sooo we did use hair dryer, or bathroom fan and tried to only turn on a few lights after the 3rd time. TOTALLY ridiculous. Needless to say we didn't even stay there the 2nd nite (in King bed) room.

2025-09-21 • via Nuitee
K
Kevin
8
Pros:

Good places to stay, good breakfast,bed was comfortable

2025-09-20 • via Nuitee
S
Sarra
2
Pros:

I checked into this hotel with my family after a long time on the road driving, I had two rooms reserved. Upon entering the rooms I had that ick vibe. After about ten minutes

2025-08-26 • via Nuitee
D
David
4
Pros:

The gym is functionally not usable for cardio. Every 5 minutes the lights go out and the AC shuts off. I checked the amenities before I chose this hotel, but while there is a treadmill you can only run in a dark 85 degree room

2025-08-09 • via Nuitee
S
Sadie Florez
8
Had to pay more then we were set up for
Pros:

The only thing we weren't happy with is that I had booked from the 800 number and My husband is a Vet and we asked for a Military discount and it was cheaper than we had found any where else so we booked it and then We arrived and was asked for our military orders was the only way to get the military discount we had to be on an assignment they stated and that is not what we were told but they would not honor our price and at this time we were needing the room to get ready for the Family Reunion so we paid the price for the two nights which we could of stayed but to late to change . I felt they should of honoered the price we were signed up for.

2025-08-04 • via Nuitee
S
Scott • family
10
Pros:

Very nice hotel, staff was always friendly and helpful. It was very clean, location was convenient. Overall it had everything we needed and was very comfortable.

2025-07-28 • via Nuitee
T
Tammie • family
10
Pros:

Nice property!

2025-07-27 • via Nuitee
L
Latricia
10
Home Away From Home
Pros:

The Comfort Suite was very clean, comfortable, and friendly! I don’t like to travel because I never think the rooms are clean, but from the moment I walked in the doors I was impressed with the smell of clean fresh air. There is no smoking allowed in the hotel and I have asthma so I really appreciated their clean air policy. I will stay here again because of how well it is maintained and the cleanliness of the hotel, in fact it felt like home because I felt safe and their was lots of lighting in the parking lot and the lobby. Great Job! I would travel more if all the hotels were like this one!! Sincerely, LDixon

2025-07-24 • via Nuitee
L
Leah
6
Bad breakfast but nice rooms
Pros:

The rooms were comfortable (I had to be moved in the night when a rowdy group took over the 4th floor and nobody could sleep).

The staff here was really nice and did their best to quell the chaos of the group who were yelling, running and banging the walls on the 4th floor and breakfast room.

The breakfast here is nearly inedible; the variety is very limited, the food is poor quality and cheap. The eggs in the “omelette” were bland and gross and the “cheese whiz” inside was like wet flour. The yogurt is garbage and just thickened sugar. The sausage had a bad flavor. They also weren’t refilling the breakfast bar 1 hour before service ended.

The coffee was good.

2025-07-23 • via Nuitee
P
Paul
10
Pros:

Breakfast was great

2025-07-19 • via Nuitee
L
Larry • family
8
Pros:

All good

2025-07-13 • via Nuitee
C
Christopher • family
10
Pros:

Check in was simple and the staff was incredibly kind. Room was clean, and beds were comfortable.

2025-07-06 • via Nuitee
T
Theresa
10
Pros:

The property was very clean with comfortable beds and great staff.

2025-07-05 • via Nuitee
D
David
10
Comfort inn suite atay
Pros:

We stayed in a suite which had 2 beds and a sleeper sofa. The sleeper sofa wasn’t good but the couch could be slept on and it was nice. Breakfast was really good

2025-07-03 • via Nuitee
L
Louie
10
Pros:

I needed a room in a pinch and they delivered! Very clean and good breakfast.

2025-06-23 • via Nuitee
M
McKenna • partner
10
Pros:

The shower was nice and spacious with great water pressure. The staff was great at check in and a good breakfast selection.

2025-06-15 • via Nuitee