Zenza Boutique Hotel

Hotels
•
Independent
9.2 (166 reviews)
Bridge Rd., Providenciales, Caicos Islands, TKCA 1ZZ , Providenciales , TC
1-5612620918

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Facilities

Free beach shuttle
Free bicycles on site
Free WiFi
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Snorkeling nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Great customer service
Clean and comfortable rooms
Cons:
Limited on-site activities
Room check-in delays

Categories

Cleanliness
9.43
Reviewers consistently praised the cleanliness of the property, noting how clean everything was.
Service
9.7
Exceptional customer service was highlighted across multiple reviews, with specific mentions of staff accommodating guests' needs.
Location
9.24
The location is central, providing a quiet environment while still being close to restaurants and attractions.
Room Quality
9.19
Guests enjoyed the quality of the rooms, noting comfort and modern amenities.
Amenities
8.72
Amenities were mentioned, though the property is smaller and some additional features were suggested.
Value for Money
9.18
Reviewers noted the budget-friendly options and complimentary services, making it a great value.
Food and Beverage
8.73
The availability of complimentary pastries and nearby dining options were appreciated.
Overall Experience
9.4
Overall experiences were highly positive with multiple mentions of returning for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:06

Property Description

Luxurious Amenities - Indulge in the outdoor pool or relax on the terrace, all while enjoying complimentary Wi-Fi and personalized concierge services.

Dining Excellence - Experience a culinary adventure with 3 restaurants, a coffee shop, and 2 bars/lounges, ensuring a delectable meal or drink for every taste.

Prime Location - Situated near picturesque attractions like Princess Alexandra National Park and Turtle Cove, Zenza Boutique Hotel offers a prime stay that balances relaxation and exploration perfectly.

Book your stay at Zenza Boutique Hotel for a memorable blend of luxury and convenience!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 166 reviews
Cleanliness: 9.43
Service: 9.7
Location: 9.24
Room Quality: 9.19
Amenities: 8.72
Value for Money: 9.18
Food and Beverage: 8.73
Overall Experience: 9.4
S
Samuella
10
Pros:

On Top👌

2025-10-12 • via Nuitee
L
LaSeana • partner
8
Pros:

The staff were pleasant and accommodating. Very quiet and in a central location. Pastries and water were complimentary. Overall good boutique hotel.

2025-09-24 • via Nuitee
A
Alan • partner
10
Pros:

Staff were extremely accommodating and kind.

2025-09-21 • via Nuitee
A
Amanda • family_with_children
10
Pros:

This property was clean!! I can emphasize enough how clean everything was. In my opinion, it was also very modern. I felt very comfortable sleeping each night, not only because there was 24hr security once the office closes, but the beds were soft, sheets were clean and we did not see one bug inside of our room the entire stay. The property is very small; I would guess maybe 20 rooms total. There were 3 restaurants within walking distance. Because it is not a resort with things to do on site, I recommend getting a car. We had one so it was perfect. You can also order cab service if you do not have a vehicle. Wonderful stay, perfect for our family.

2025-09-05 • via Nuitee
L
Letha • friends
8
Pros:

Great time was had by all!

2025-08-30 • via Nuitee
J
Jason B • partner
8
Pros:

Loved the peace and quietness. Hotel wasn't nearby any attractions.

2025-08-26 • via Nuitee
L
LATOYA • family
10
Pros:

The staff deserve 10 stars!! They’re customer service was phenomenal during checkin, being greeted with a smile anytime we made contact with them, was very knowledgeable, and assisted us with all questions we had. I will stay at Zenza every time I visit bc of their customer service especially Mario! The hotel is really clean, super quiet and has restaurants that are affordable. Take my word and thank me later.

2025-08-26 • via Nuitee
K
Kevin
10
Pros:

Excellent boutique hotel, fabulous private beach, wonderful marina views with great dining options just a shore walk away.

2025-08-25 • via Nuitee
N
Nanette da • family_with_children
10
Pros:

Lovely lovely place so accommodating thank you

2025-08-22 • via Nuitee
E
eric • family
8
Pros:

Overall I had great customer service experience front desk staff were amazing

2025-08-21 • via Nuitee
S
Sean • partner
8
Pros:

Front Desk Manager Jen is one of a kind!!

2025-08-21 • via Nuitee
L
Lakisha • family
10
Pros:

Nothing bad to say about this hotel. The staff were friendly & accommodating. I would definitely stay here again.

2025-08-17 • via Nuitee
O
Ornella
10
Perfect
Pros:

Great room and amazing staff

2025-08-16 • via Nuitee
V
VISHWAS • family
10
Pros:

We arrived around 2.15 pm but room did not get ready until 3.30 pm. We went to Nextdoor Baci for lunch. The staff is nice, plenty of parking,rooms are spacious, free complementary pastries, and they provide water bottles. I would highly recommend staying here for budget friendly option. The management is very knowledgeable and professional

2025-08-13 • via Nuitee
T
Thomas • friends
6
Pros:

Fix the safe in room 101. I was unable to secure my valuables because the device was broken. This could cause some guest anxiety.

Provide robes and slippers. The balcony is great. So, robes and slippers could maximize relaxation outdoors on the balcony.

Equip the rooms with a microwave. Guests need to be able to reheat food after hours once the main lobby closes for the evening.

2025-07-31 • via Nuitee
J
Jonathan
8
Pros:

The stay was good, but disappointed that we could not have even been granted 15 mins after check out time to remain in the room

2025-07-31 • via Nuitee
D
Denise
10
Pros:

Great property friendly staff!

2025-07-30 • via Nuitee
J
JATINDER
10
Nice Stay
Pros:

Good location for my meetings

2025-07-30 • via Nuitee
L
Lashawn
8
Pros:

This property was quiet but there wasn’t much to do on the property

2025-07-30 • via Nuitee
B
Blanca
10
Pros:

Our stay was wonderful. Quiet place to relax.

2025-07-28 • via Nuitee