Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy rooms
Great location
Good amenities
Affordable pricing
Cons:
Breakfast could be improved

Categories

Cleanliness
9.08
The hotel was clean and comfy, which is important for family stays.
Service
9.05
Staff were very friendly and accommodating.
Location
9.09
The hotel is conveniently located near the station with good accessibility.
Room Quality
9.04
Rooms were described as clean and well-kept with good amenities.
Amenities
9.07
Hotel offered various amenities including a big bath and sauna.
Value for Money
9.03
Affordable price with great breakfast offered.
Food and Beverage
8.58
Breakfast was good but some expected it to be better.
Overall Experience
9.05
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:26

Property Description

Luxurious Accommodation
REF Omiya by VESSEL HOTELS, nestled in Saitama, offers 4-star accommodation with top-notch amenities. The rooms feature air conditioning, flat-screen TVs, and private bathrooms ensuring a comfortable stay.

Convenient Facilities
Guests can enjoy the convenience of a restaurant, shared lounge, and 24-hour front desk. Stay connected with free WiFi or unwind in the sauna. Private parking is also available on site for a hassle-free experience.

Prime Location
Located near major attractions like Saitama Super Arena and Saitama Stadium 2002, this hotel is perfect for leisure and business travelers alike. Explore the nearby Kawaguchi Science Museum or Aokicho Park for a memorable stay.

Experience luxury and convenience at REF Omiya by VESSEL HOTELS - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1037 reviews
Cleanliness: 9.08
Service: 9.05
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.05
N
NAOKO • solo_traveller • jp
10
2026-10-24 • via Nuitee
Y
Yen Tzu • family_with_children • tw
10
2026-10-24 • via Nuitee
N
Nelleke • solo_traveller • nl
9
Een perfect hotel
Pros:

Het was een gezellige lobby en een aardige ontvangst

Cons:

De omgeving was perfect. Veel keus om te eten

2026-10-20 • via Nuitee
K
Kwan • extended_group • ca
8
I’ll come again
2026-10-17 • via Nuitee
H
Harry • solo_traveller • gb
10
2026-10-17 • via Nuitee
F
Fumika • family_with_children • jp
10
2026-10-16 • via Nuitee
A
Alexandra • family_with_children • au
9
Great hotel would stay again
Pros:

Incredible value. Spotlessly clean and loved the onsen. Rooms very basic (esp bathroom) but clean and well designed.

Cons:

Breakfast was purely Japanese hot savoury dishes

2026-10-15 • via Nuitee
一泊 • solo_traveller • jp
8
おしゃれ
Pros:

ホテルが全体的におしゃれで
部屋の中や廊下、フロントや大浴場までデザインの
統一感があって良かった

Cons:

全体的に狭い感じがするが
コンパクトにまとまっていて
嫌な感じはしなかった

2026-10-12 • via Nuitee
J
JR • solo_traveller • us
8
A quick stop in Saitama prefecture!
Pros:

Great location close to the station. For a economy place it was a decent size room for Japan, a little larger than an APA.
Clean and quiet too.

Cons:

No big problems, only there two nights, it served it's purpose!

2026-10-10 • via Nuitee
A
ABE • solo_traveller • jp
10
Pros:

電池カバー開封に必要な小さなドライバーが有るか聞いたところ大小様々なドライバーを見せてくださりさらにカバー開封まで手伝ってくださりとても助かりました。お客様のニーズに応えられる様に準備してあるとの事でした。スタッフの親切丁寧な応対に感激しました。

2026-10-07 • via Nuitee
C
CIKACO • solo_traveller • jp
8
Pros:

大宮駅から数分でとても便利！ホテルは清潔感があり静かで快適でした！

2026-09-17 • via Nuitee
Y
yasuhide • solo_traveller • jp
9
満足
Pros:

ロッカーがなく広々と感じられた。

Cons:

入り口が分かり難い

2026-09-17 • via Nuitee
A
Alexandra • family_with_children • au
9
Great value and wonderful service
Pros:

Cute design hotel 2mins walk from Omiya station. Very good value, very helpful staff, wonderful and spotlessly clean onsen. Long list of “free rental” items including lots of kids items (strollers, toys etc). Rooms as basic and with very small bathrooms but well thought out. I’ve stayed at the Omiya Candeo also and like both - probably better service but lesser rooms at Ref.

Cons:

Very hard beds even by Japanese standards. If travelling with kids be aware breakfast is a fully Japanese - no bread, cereal or fruit etc.

2026-09-15 • via Nuitee
G
Graham • solo_traveller • nz
9
I like this hotel.
Pros:

Breakfast is fantastic. Hotel is quiet. Staff are great.

Cons:

Nothing, everything was great.

2026-09-13 • via Nuitee
俊太 • solo_traveller • jp
10
2026-09-09 • via Nuitee
A
Anna • extended_group • us
10
Convenient, cozy, clean hotel in non-tourist area
Pros:

Just a block or so from Omiya station. Rooms were comfortable and had all the amenities. Staff was very helpful. Especially with figuring out how to ship my luggage to the next hotel. Breakfast was excellent with variety of choices and local Japanese dishes.

Cons:

Nothing. Everything was great!

2026-09-09 • via Nuitee
J
Jean-Christophe • couple • fr
8
Nice stay in Omiya
Pros:

Very nice location

Cons:

Got a room very far from the elevator.

2026-09-07 • via Nuitee
M
Macarena • couple • es
7
Pros:

Era bastante amplio

Cons:

El onsen horario reducido y las bebidas igual

2026-08-30 • via Nuitee
J
Jun • family_with_children • de
8
gutes Frühlstück
Pros:

Das Hotel war in der Nähe vom Bahnhof Ômiya von JR. In der Umgebung gab es genug Restaurants und Einkaufsmöglichkeiten.
Das Frühstück war richtig gut.

2026-08-30 • via Nuitee
M
Miwa • solo_traveller • jp
9
大宮に泊まるときはこちら一択！
Pros:

立地、清潔感、設えのデザイン、大浴場、宿泊者サービス（無料シャーベットアイス、コーヒー、ドリンク）、寝心地、部屋着の快適さのすべて。（素泊まりプラン）
スタッフとのコミュニケーションはほぼなしでチェックイン・チェックアウト完了。

Cons:

EVからやや遠い部屋だったこと（廊下に消費カロリーが掲示されているのが面白いですが）。大浴場入場用暗証番号をフロントに訊く必要があることを事前に知らされなかったため、難儀したこと。

2026-08-29 • via Nuitee