Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Sauna
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy rooms
Great location
Good amenities
Affordable pricing
Cons:
Breakfast could be improved

Categories

Cleanliness
9.08
The hotel was clean and comfy, which is important for family stays.
Service
9.05
Staff were very friendly and accommodating.
Location
9.09
The hotel is conveniently located near the station with good accessibility.
Room Quality
9.04
Rooms were described as clean and well-kept with good amenities.
Amenities
9.07
Hotel offered various amenities including a big bath and sauna.
Value for Money
9.03
Affordable price with great breakfast offered.
Food and Beverage
8.58
Breakfast was good but some expected it to be better.
Overall Experience
9.05
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:26

Property Description

Luxurious Accommodation
REF Omiya by VESSEL HOTELS, nestled in Saitama, offers 4-star accommodation with top-notch amenities. The rooms feature air conditioning, flat-screen TVs, and private bathrooms ensuring a comfortable stay.

Convenient Facilities
Guests can enjoy the convenience of a restaurant, shared lounge, and 24-hour front desk. Stay connected with free WiFi or unwind in the sauna. Private parking is also available on site for a hassle-free experience.

Prime Location
Located near major attractions like Saitama Super Arena and Saitama Stadium 2002, this hotel is perfect for leisure and business travelers alike. Explore the nearby Kawaguchi Science Museum or Aokicho Park for a memorable stay.

Experience luxury and convenience at REF Omiya by VESSEL HOTELS - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1800 per day.

Location

Guest Reviews

9
Based on 816 reviews
Cleanliness: 9.08
Service: 9.05
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.05
W
Wang Ling • family_with_children • tw
8
2026-02-14 • via Nuitee
W
Wang Ling • couple • tw
8
2026-02-14 • via Nuitee
T
theblackbackpacker • solo_traveller • hk
10
2026-02-14 • via Nuitee
中村 • family_with_children • jp
8
2026-02-13 • via Nuitee
S
Surichai • couple • th
10
Pros:

1.親切的櫃檯人員
2.大小很剛好的房間
3.溫暖且燈飾設計感的房

Cons:

無

2026-02-13 • via Nuitee
S
Sanae • couple • us
9
2026-02-12 • via Nuitee
A
Atsuhiro • solo_traveller • gb
10
I would stay again when I am in Omiya, if the price is right.
Pros:

Great Breakfast, very near the station, nice amenities and service.

2026-02-12 • via Nuitee
T
Tung Kuen • extended_group • hk
9
2026-02-11 • via Nuitee
J
J • solo_traveller • jp
9
オシャンティな駅近ホテル
Pros:

施設が綺麗でオシャンティ
子供連れにも好評の様子
ウェルカムドリンクやアイス棒も嬉しいし、朝ごはんが胃袋４つ欲しいくらい色々食べたくなる
部屋の浴室も綺麗だけれど、大浴場もシンプルでとても綺麗。リファとダイソンのドライヤーが両方あるのは贅沢使い

Cons:

特にない

2026-02-10 • via Nuitee
Y
Yuri • family_with_children • jp
8
良かったです
Pros:

清潔でした。

Cons:

人気なのもあって備品が足りないところもあった

2026-02-10 • via Nuitee
P
Peter • solo_traveller • ca
9
2026-02-09 • via Nuitee
I
I-Cheng • couple • ca
9
2026-02-09 • via Nuitee
許麗琴 • family_with_children • tw
10
2026-02-08 • via Nuitee
L
Linh • family_with_children • vn
10
Pros:

Great location, amazing staff. We arrived at almost midnight and the staff was lovely - gave us some freebies as part of the New Year promotion. Breakfast was great and diverse. Ammenities were great and everything was convenient. Would stay again

2026-01-31 • via Nuitee
飛陽 • couple • jp
10
2026-01-28 • via Nuitee
T
Tim • family_with_children • au
9
A great place to stay in Omiya
Pros:

The staff were so kind and helpful. The beds were very comfortable and the onsen was clean and modern. The whole hotel was very modern and stylish and the location was also extremely convenient.

2026-01-28 • via Nuitee
I
ISHIKAWA • family_with_children • jp
10
2026-01-27 • via Nuitee
P
petch • family_with_children • th
10
Pros:

รร.สะอาดมากก. อาหารอร่อย. พนักงานดีเยี่ยม

Cons:

-

2026-01-27 • via Nuitee
H
Hsiao-Chang • family_with_children • tw
9
2026-01-27 • via Nuitee
K
Keiko • couple • jp
9
2026-01-26 • via Nuitee