Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy rooms
Great location
Good amenities
Affordable pricing
Cons:
Breakfast could be improved

Categories

Cleanliness
9.08
The hotel was clean and comfy, which is important for family stays.
Service
9.05
Staff were very friendly and accommodating.
Location
9.09
The hotel is conveniently located near the station with good accessibility.
Room Quality
9.04
Rooms were described as clean and well-kept with good amenities.
Amenities
9.07
Hotel offered various amenities including a big bath and sauna.
Value for Money
9.03
Affordable price with great breakfast offered.
Food and Beverage
8.58
Breakfast was good but some expected it to be better.
Overall Experience
9.05
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:26

Property Description

Luxurious Accommodation
REF Omiya by VESSEL HOTELS, nestled in Saitama, offers 4-star accommodation with top-notch amenities. The rooms feature air conditioning, flat-screen TVs, and private bathrooms ensuring a comfortable stay.

Convenient Facilities
Guests can enjoy the convenience of a restaurant, shared lounge, and 24-hour front desk. Stay connected with free WiFi or unwind in the sauna. Private parking is also available on site for a hassle-free experience.

Prime Location
Located near major attractions like Saitama Super Arena and Saitama Stadium 2002, this hotel is perfect for leisure and business travelers alike. Explore the nearby Kawaguchi Science Museum or Aokicho Park for a memorable stay.

Experience luxury and convenience at REF Omiya by VESSEL HOTELS - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1800 per day.

Location

Guest Reviews

9
Based on 992 reviews
Cleanliness: 9.08
Service: 9.05
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.05
D
David • couple • au
10
Excellent hotel, well located with friendly staff and a great breakfast.
Pros:

Modern, fresh and well located

Cons:

Rooms were a little small and lifts often busy

2026-06-28 • via Nuitee
A
AKIKO • solo_traveller • jp
9
Pros:

朝食が充実していた。大浴場があり、ゆっくりできた。部屋も清潔感があり快適。

Cons:

ランドリーが混んでいてなかなか順番がこなかった。でもスタッフの方が来て、終了したのに取り出していない人の分を片付けてくれたので、助かった。

2026-06-26 • via Nuitee
A
Atsuki • solo_traveller • jp
9
2026-06-25 • via Nuitee
M
Michi • solo_traveller • jp
8
2026-06-23 • via Nuitee
りゅう • solo_traveller • jp
8
Pros:

綺麗。香りも良い

2026-06-23 • via Nuitee
R
Ralph • solo_traveller • us
9
Pros:

Centralized

2026-06-22 • via Nuitee
W
Wing Tat Philip • family_with_children • hk
9
We enjoyed our breakfast in the hotel since we didn't expect so many variety of choices.
Pros:

Very good breakfast and location is very good in a busy city

Cons:

None

2026-06-21 • via Nuitee
山田 • solo_traveller • jp
10
2026-06-20 • via Nuitee
J
junichi • couple • jp
10
2026-06-19 • via Nuitee
W
Walter • solo_traveller • de
10
Absolute empfehlenswert
Pros:

Hotel in unmittelbarer Nähe zum Bahnhof. Sehr geräumiges Doppelzimmer. Im Zimmer gab es eine lange Kleiderstange mit Kleiderbügel.
Eine sehr gut Englisch sprechende Rezeptionistin hat mich bei einer kurzfristig notwendigen Flugumbuchung unterstützt, in dem sie für mich mehrere Telefongespräche auf Japanisch mit verschieden Stellen geführt hat.

2026-06-18 • via Nuitee
C
Chiharu • solo_traveller • jp
10
快適でした
Pros:

立地が良くスタッフの対応も良く朝食が美味しかったです。

Cons:

特にありません。

2026-06-17 • via Nuitee
B
Bonnie • solo_traveller • tw
10
Pros:

交通便利 旁邊都是大賣場 大商圈

2026-06-15 • via Nuitee
C
C • couple • us
9
Good clean and modern option near Omiya Station
Pros:

Clean modern and well located

Cons:

Rooms are a bit small.

2026-06-13 • via Nuitee
T
tadataka • solo_traveller • jp
3
2026-06-13 • via Nuitee
G
gilbert • extended_group • au
10
2026-06-12 • via Nuitee
N
NAOKI • solo_traveller • jp
8
2026-06-10 • via Nuitee
A
arai • solo_traveller • jp
7
2026-06-10 • via Nuitee
K
KAWAI • family_with_children • jp
8
2026-06-09 • via Nuitee
T
TOSHIMITSU • solo_traveller • jp
10
2026-06-09 • via Nuitee
K
Kentaro • couple • jp
10
2026-06-08 • via Nuitee