Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy rooms
Great location
Good amenities
Affordable pricing
Cons:
Breakfast could be improved

Categories

Cleanliness
9.08
The hotel was clean and comfy, which is important for family stays.
Service
9.05
Staff were very friendly and accommodating.
Location
9.09
The hotel is conveniently located near the station with good accessibility.
Room Quality
9.04
Rooms were described as clean and well-kept with good amenities.
Amenities
9.07
Hotel offered various amenities including a big bath and sauna.
Value for Money
9.03
Affordable price with great breakfast offered.
Food and Beverage
8.58
Breakfast was good but some expected it to be better.
Overall Experience
9.05
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:26

Property Description

Luxurious Accommodation
REF Omiya by VESSEL HOTELS, nestled in Saitama, offers 4-star accommodation with top-notch amenities. The rooms feature air conditioning, flat-screen TVs, and private bathrooms ensuring a comfortable stay.

Convenient Facilities
Guests can enjoy the convenience of a restaurant, shared lounge, and 24-hour front desk. Stay connected with free WiFi or unwind in the sauna. Private parking is also available on site for a hassle-free experience.

Prime Location
Located near major attractions like Saitama Super Arena and Saitama Stadium 2002, this hotel is perfect for leisure and business travelers alike. Explore the nearby Kawaguchi Science Museum or Aokicho Park for a memorable stay.

Experience luxury and convenience at REF Omiya by VESSEL HOTELS - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1037 reviews
Cleanliness: 9.08
Service: 9.05
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.05
M
Miwa • solo_traveller • jp
9
大宮に泊まるときはこちら一択！
Pros:

立地、清潔感、設えのデザイン、大浴場、宿泊者サービス（無料シャーベットアイス、コーヒー、ドリンク）、寝心地、部屋着の快適さのすべて。（素泊まりプラン）
スタッフとのコミュニケーションはほぼなしでチェックイン・チェックアウト完了。

Cons:

EVからやや遠い部屋だったこと（廊下に消費カロリーが掲示されているのが面白いですが）。大浴場入場用暗証番号をフロントに訊く必要があることを事前に知らされなかったため、難儀したこと。

2026-08-29 • via Nuitee
S
SHIRO • solo_traveller • jp
10
最高
Pros:

朝食が美味しかった。大浴場などの設備が良かった。立地も駅から徒歩5分。

Cons:

特にありません。

2026-08-27 • via Nuitee
H
HIROYOSHI • solo_traveller • jp
10
2026-08-25 • via Nuitee
M
Miyuki • solo_traveller • jp
7
2026-08-25 • via Nuitee
F
FU • solo_traveller • tw
9
2026-08-24 • via Nuitee
K
Kazuma • solo_traveller • de
8
2026-08-24 • via Nuitee
F
FU • solo_traveller • tw
9
Pros:

位置接近車站移動方便

2026-08-24 • via Nuitee
慧婷 • extended_group • tw
10
Pros:

位置，服務，價格

Cons:

冷氣沒有中間風量

2026-08-21 • via Nuitee
I
Ikeda • solo_traveller • jp
7
2026-08-20 • via Nuitee
C
Claire • solo_traveller • at
10
Modern hotel with local flavor
Pros:

A nice hotel in central Omiya. Rooms are fairly spacious and have a nice comfy design. I can highly recommend the onsen! Staff were friendly and helpful :)

2026-08-19 • via Nuitee
Y
YUJI • solo_traveller • jp
9
いつも泊まってる
Pros:

立地がいい。快適。

Cons:

朝食ビュッフェがめちゃくちゃ混んでる。

2026-08-17 • via Nuitee
T
TATSUYA • solo_traveller • jp
10
Pros:

朝食からひつまぶしが食べれて良かった

2026-08-17 • via Nuitee
Y
Yume • solo_traveller • jp
10
最高です
Pros:

スタッフのみなさんとても礼儀正しく笑顔でご対応頂けたこと。また、私は忘れっぽくルームキーを部屋に置いたまま出てくる、ロッカールームの暗証番号を忘れるなどしてしまったのですが丁寧に対応頂けました。

Cons:

特にないです。また利用したいと思います。

2026-08-15 • via Nuitee
H
haruki • family_with_children • jp
10
2026-08-14 • via Nuitee
Y
yoshihiro • couple • jp
9
最高でした
Pros:

駅から近く、繁華街へのアクセスも良好。設備も雰囲気も素敵で大満足です

2026-08-12 • via Nuitee
M
Mami • couple • jp
10
Pros:

綺麗でした

Cons:

部屋がエレベーターから遠かった

2026-08-12 • via Nuitee
M
Masakazu • solo_traveller • jp
8
2026-08-10 • via Nuitee
H
Hiroaki • solo_traveller • jp
10
最高！
Pros:

施設がキレイ。チェックイン時間が早い。

Cons:

特になし

2026-08-10 • via Nuitee
まんもと • solo_traveller • jp
10
2026-08-09 • via Nuitee
H
HSIAO PING • couple • tw
9
2026-08-09 • via Nuitee