Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Sauna
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy rooms
Great location
Good amenities
Affordable pricing
Cons:
Breakfast could be improved

Categories

Cleanliness
9.08
The hotel was clean and comfy, which is important for family stays.
Service
9.05
Staff were very friendly and accommodating.
Location
9.09
The hotel is conveniently located near the station with good accessibility.
Room Quality
9.04
Rooms were described as clean and well-kept with good amenities.
Amenities
9.07
Hotel offered various amenities including a big bath and sauna.
Value for Money
9.03
Affordable price with great breakfast offered.
Food and Beverage
8.58
Breakfast was good but some expected it to be better.
Overall Experience
9.05
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:26

Property Description

Luxurious Accommodation
REF Omiya by VESSEL HOTELS, nestled in Saitama, offers 4-star accommodation with top-notch amenities. The rooms feature air conditioning, flat-screen TVs, and private bathrooms ensuring a comfortable stay.

Convenient Facilities
Guests can enjoy the convenience of a restaurant, shared lounge, and 24-hour front desk. Stay connected with free WiFi or unwind in the sauna. Private parking is also available on site for a hassle-free experience.

Prime Location
Located near major attractions like Saitama Super Arena and Saitama Stadium 2002, this hotel is perfect for leisure and business travelers alike. Explore the nearby Kawaguchi Science Museum or Aokicho Park for a memorable stay.

Experience luxury and convenience at REF Omiya by VESSEL HOTELS - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1800 per day.

Location

Guest Reviews

9
Based on 909 reviews
Cleanliness: 9.08
Service: 9.05
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.05
T
theblackbackpacker • solo_traveller • hk
10
2026-04-25 • via Nuitee
T
Tracey • solo_traveller • jp
9
Pros:

Short walk from the station. Super friendly staff, I really enjoyed speaking with them. Bed was comfortable and there is a nice public bath available.

2026-04-25 • via Nuitee
E
Erik • couple • be
9
2026-04-25 • via Nuitee
H
Hiroharu • extended_group • jp
9
2026-04-23 • via Nuitee
朱毅勳 • solo_traveller • tw
9
2026-04-21 • via Nuitee
T
tomoe • family_with_children • jp
8
2026-04-21 • via Nuitee
J
Joseph • couple • us
10
Clean and comfortable
Pros:

Very clean with everything you could need.

2026-04-21 • via Nuitee
K
Kamil • extended_group • pl
3
Pros:

miejsce przyjemne .

Cons:

miałem zarezerwowane 15 pokoi dla swoich bliskich , ktorych było 26 i okazało się ,że pokoi zabrakło !!! Pilot musiał sobie wykupić pokój , ale zareklamuje zwrot środków !!!

2026-04-20 • via Nuitee
M
Mark • couple • au
10
Pros:

Right around the corner from the train station. Nice rooms, good amenities. Would certainly recommend

2026-04-20 • via Nuitee
F
fujimura • family_with_children • jp
7
2026-04-20 • via Nuitee
R
Rachanee • couple • th
8
I like this hotel - friendly staffs. Whenever we have a question they are really helpful and most of receptionists can
Pros:

Clean and sauna is very ok for relaxing

Cons:

Room is too small for our luggages

2026-04-19 • via Nuitee
K
kitaku • couple • jp
10
最高
Pros:

雰囲気も設備もよくお部屋も最高に居心地が良く、何よりご飯が美味しかったです。

2026-04-18 • via Nuitee
A
Andy • solo_traveller • sg
9
2026-04-16 • via Nuitee
K
Kaylea • couple • gb
10
2026-04-15 • via Nuitee
S
Suphawana • couple • th
9
2026-04-15 • via Nuitee
M
Misao • family_with_children • jp
10
Pros:

とても清潔で、駅に近く、飲食店も沢山あって長期出張でしたが、快適に過ごせました。また、泊まりたいと思います。

Cons:

部屋のエアコンが、あまり調子が良くなく、温度調整が難しかったです。あとは、部屋内のオブジェが段々埃が付いて行くのですが、お掃除されなかったのでベッドの上にありましたので、気になりました。

2026-04-14 • via Nuitee
W
Wenyi • solo_traveller • tw
9
Pros:

沒得挑惕，比起上野什麼都贏，大概就是搭機場專線麻煩一些些而已

2026-04-11 • via Nuitee
C
Chia-Hsiang • couple • tw
10
2026-04-10 • via Nuitee
J
Josh • family_with_children • au
8
2026-04-08 • via Nuitee
ケイン • solo_traveller • us
10
2026-04-06 • via Nuitee