Best Western Plus The Inn at Hells Canyon

Hotels
•
Best Western Plus
8.9 (232 reviews)
Bridge St And 14Th St , Clarkston , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent breakfast/omelette station and specialty coffee
Friendly, helpful staff (examples of above-and-beyond assistance)
Clean, spacious and well-appointed rooms with good views
Indoor swimming pool and inviting common areas
Free coffee available throughout the day
Cons:
Delayed check-in for event guests / lack of accommodation for expected arrival times
Inconsistent housekeeping (at least one report of no room service for multiple nights)
Some rooms have very firm/old mattresses needing replacement
Limited breakfast variety/vegetarian options for some guests
No premium TV sign-in and limited room service on weekends; few nearby dining options

Categories

Cleanliness
8.6
Multiple guests praised the property as clean and tidy and rooms described as well-kept, but there was a notable incident where a guest reported their room was never cleaned during a 4-night stay, lowering the score slightly.
Service
9.3
Staff were repeatedly described as friendly, helpful and going above-and-beyond (assisting with a car jump, attentive front-desk service). A few service shortfalls (delayed check-in for event guests, one omelet cook perceived as gruff) slightly tempered the rating.
Location
9
Several guests cited a good, convenient location and easy access; a few noted limited nearby dining options which modestly reduced the score.
Room Quality
8.2
Rooms were frequently described as spacious, well-appointed and comfortable with nice views, but multiple complaints about very firm or aging mattresses and at least one report of housekeeping not servicing the room lowered this category.
Amenities
9
Amenities received strong praise: indoor swimming pool, specialty coffee dispenser, free coffee all day and a well-appointed lobby/outdoor seating. A few negatives (no premium TV sign-in, limited weekend room service) slightly reduced the score.
Value for Money
8
Generally seen as good value due to included breakfast and amenities, but several guests mentioned being charged early, desires for lower pricing, and occasional limited breakfast variety which pulled the rating down.
Food and Beverage
9.6
Consistently high praise for the breakfast and omelette/egg station, specialty coffee and all-day coffee; a few comments about limited variety or vegetarian options were minor compared to the overwhelmingly positive reports.
Overall Experience
9.5
Most guests described their stays as enjoyable, pleasant or excellent and indicated they would return; isolated issues (check-in timing, mattress firmness, occasional service lapses) did not dominate overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Luxurious Amenities
Best Western Plus The Inn at Hells Canyon offers a range of top-notch amenities, including free WiFi, air-conditioned rooms, an indoor pool, hot tub, and a 24-hour front desk.

Comfortable Accommodations
Each room is equipped with a flat-screen TV, and some even feature a convenient kitchen with a fridge. Guests can also enjoy the convenience of a microwave in their units.

Convenient Facilities
In addition to the luxurious amenities, the hotel provides a business center, gym, and complimentary private parking for guests' convenience.

Ready to experience a perfect blend of comfort and convenience? Book your stay at Best Western Plus The Inn at Hells Canyon now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 232 reviews
Cleanliness: 8.6
Service: 9.3
Location: 9
Room Quality: 8.2
Amenities: 9
Value for Money: 8
Food and Beverage: 9.6
Overall Experience: 9.5
D
David • couple • us
10
2026-10-24 • via Nuitee
C
Clay • couple • us
4
Nice room. Staff didn't adapt or anticipate guest flow or annual schedule.
Pros:

Nice room.

Cons:

Couldn't check in until 6;00pm. 80% of the guests were there to attend an annual city event but no accommodation was made for this expected schedule and arrival of guests. Breakfast was not offered until AFTER the event started.

2026-09-18 • via Nuitee
M
Michael • couple • gb
9
An enjoyable stay.
Pros:

Breakfast was a little sparse in choice although the omelette bar was very good. Free coffee throughout the day was a bonus. Staff were friendly and the hotel was clean and tidy as was our room. Swimming pool was great especially being indoor.

Cons:

A better varied choice for breakfast.

2026-09-14 • via Nuitee
R
Ramona • solo_traveller • us
5
4Night Stay
Pros:

The building interior is absolutely beautiful when you walk in. It feels fresh and clean .
The breakfast was a nice plus with fresh cooked options.

Cons:

We were guests for 4 nights.
Our room was never cleaned. I had to empty the trash myself. Go to the lobby desk to get towels, Kleenex and coffee . I'm not happy about that

2026-09-01 • via Nuitee
J
Jane779701 • solo_traveller • us
10
I'LL BE BACK, GREAT OVERALL EXPERIENCE.
Pros:

OVERALL, EXCELLENT EXPERIENCE, THE STAFF WAS VERY FRIENDLY, FACILITY WAS CLEAN. I WILL BE BACK IF I'M IN THE AREA AGAIN.

Cons:

NOTHING - ALL WAS GREAT

2026-09-01 • via Nuitee
D
Darren • family_with_children • us
10
Staff is none better.
Pros:

Staff was awesome, breakfast was the best I've ever had at any Hotel. The morning, we were leaving our car wouldn't start. The maintenance person, (I'm terrible at remembering names) came out with his personal battery box and helped us jump start are car. Above and beyond what I would consider his job duties. Would stay with you guys again in a heartbeat, if we are ever over that way again.

2026-08-27 • via Nuitee
E
Edward • solo_traveller • us
10
2026-08-24 • via Nuitee
V
Vodnick • couple • us
5
I have to say the customer service was wonderful. The women at the counters, c we’re wonderful
Pros:

The customer service was wonderful and they were very helpful. But the room the beds were terrible. Had trouble sleeping couldn’t get comfortable. They need to replace the mattresses.

Cons:

They need to replace the mattress .

2026-08-17 • via Nuitee
C
Carol • couple • us
8
Pros:

Spacious room with lovely view of the hills

2026-08-15 • via Nuitee
A
Anita • couple • us
8
Clean and comfortable
Pros:

Clean, comfortable, modern

Cons:

No access to premium TV channels. Most Best Western + hotels let you sign in to your own paid premium TV channels. I was very disappointed that we could not do this.

2026-08-09 • via Nuitee
P
Praveen Sahayaraja • family_with_children • us
8
Pros:

Location and friendly staff

Cons:

No room service during weekend and morning breakfast no much option for vegetarian

2026-08-04 • via Nuitee
P
Pam • couple • us
8
wonderful and such talent as a breakfast meal
Pros:

bed was so comfortable...breakfast omelets were divine!!!

Cons:

shower leaked

2026-08-04 • via Nuitee
M
Marie • couple • us
10
Tasteful and elegant hotel - totally unexpected and pleasant stay!
Pros:

Very spacious room, well lit with all amenities. The omelet/egg station was wonderful and the options were wonderful. I especially appreciated the specialty coffee dispenser. Very well-appointed lobby area and nice outdoor sitting area

Cons:

All winderful

2026-07-24 • via Nuitee
R
Rachel • family_with_children • us
9
2026-07-21 • via Nuitee
V
Vern • solo_traveller • us
10
Our stay was very pleasant.
Pros:

Cleanliness

Cons:

Nothing to dislike.

2026-07-11 • via Nuitee
A
Adam • family_with_children • us
10
Pros:

Breakfast is awesome, but the lady making omelets, seemed a little gruff, standoffish, not rude, but not friendly. I'll let it go, it was a killer omelet.

2026-07-07 • via Nuitee
D
Darryl • family_with_children • us
8
2026-06-30 • via Nuitee
R
Renee • couple • us
10
Beautiful room and kind staff!
Pros:

Clean, kind staff, breakfast was delicious. We would stay here again!

Cons:

The only thing would be not to many food choices within walking distance, but we understand that isn’t in your control.

2026-05-31 • via Nuitee
B
Brendon • extended_group • us
7
2026-05-18 • via Nuitee
A
Adams • family_with_children • us
10
2026-05-17 • via Nuitee