Comfort Inn & Suites Olive Branch Old Towne

Hotels
•
Comfort
7.7 (198 reviews)
6860 Goodman Road , Olive Branch , US
+1 662-932-8437

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location / close to everything
Friendly, helpful front desk staff
Comfortable beds and good showers
Breakfast available and useful
Quiet / peaceful setting
Cons:
Stained/dirty sheets, towels and furniture
Insufficient towels and inconsistent housekeeping
Breakfast low stock / limited choices at times
Maintenance issues (AC, tiles, door locks) and room damage
Front desk inconsistency / slow managerial follow-up
Carpet stains, holes and occasional security/vandalism concerns
Complicated TV / room key problems

Categories

Cleanliness
5
Multiple reviews mention stained sheets, stained furniture, blood stains, dirty towels and carpets — cleanliness is a clear weakness.
Service
9.6
Several guests praise helpful, friendly front desk staff; a few cite inconsistent service (clerk disappearing, slow manager response), but overall staff responsiveness is frequently noted as a pro.
Location
9.8
Repeatedly described as 'great', 'close to everything', 'private/quiet' and a strong positive across many reviews.
Room Quality
7.2
Mixed: comfortable beds and good showers reported, but issues with AC, tiles falling, door locks, carpet stains and occasional poor room condition lower the score.
Amenities
7
Basic amenities are present but inconsistent — complaints about towels, ironing board, TV reliability and occasional housekeeping lapses reduce reliability.
Value for Money
6.5
Several guests felt the price was high for the experience, noting extra issues (cleanliness, missing towels, limited service) that detract from perceived value.
Food and Beverage
8.5
Breakfast is frequently mentioned as useful and 'good' by some guests, though others report low stock and limited choices; overall generally positive but uneven.
Overall Experience
8
Aggregate impression is mixed-positive: excellent location and helpful staff balanced against recurring cleanliness and maintenance problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Convenient Location
Located just 23 km from Graceland and within close proximity to various popular attractions, Comfort Inn & Suites in Olive Branch offers a prime location for travelers to explore the area.

Modern Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with a desk, flat-screen TV, and free WiFi. Guests can also enjoy the fitness center and 24-hour front desk services during their stay.

Nearby Attractions
With key landmarks like Stax Museum of American Soul Music and Memphis Rock n Soul Museum within a short distance, guests can immerse themselves in the vibrant culture of the city.

Ready to experience a comfortable stay with us? Book your room at Comfort Inn & Suites now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 198 reviews
Cleanliness: 5
Service: 9.6
Location: 9.8
Room Quality: 7.2
Amenities: 7
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 8
F
FerDaysha • couple • us
10
I had a wonderful and relaxing stay at this hotel! The bed was extremely comfortable, and I slept peacefully throughout
Pros:

The staff was very welcoming.

Cons:

Everything was very exceptional.

2026-11-03 • via Nuitee
D
Denise • extended_group • us
9
Good stay!
Pros:

Clean, comfortable stay. Good breakfast, friendly staff

2026-10-26 • via Nuitee
E
Espoir • family_with_children • us
7
2026-10-21 • via Nuitee
D
David • couple • us
6
Probably try another property next time
Cons:

Facility is stuck in hole and no signage at the street. Desk clerk kept disappearing even at peek check in time. Room key did not work and had to wait 10+ minutes for her to show up to make a new one. Breakfast was ok but had low stock of several items

2026-10-21 • via Nuitee
P
Pam • couple • us
8
I would definitely recommend and would stay there again!
Pros:

Close to everything, very clean!

Cons:

Just not a fan of carpet in the rooms but other than that it was very nice!

2026-10-20 • via Nuitee
S
sammie • solo_traveller • us
10
2026-10-19 • via Nuitee
F
Faulkner • family_with_children • us
7
2026-10-13 • via Nuitee
J
Jessica • couple • us
4
Pros:

It was in a nice location

Cons:

The Ac kept breaking and no one would come fix it, and the sheets were stained and dirty

2026-10-12 • via Nuitee
T
Tony • solo_traveller • us
10
Pros:

How peaceful it was

Cons:

The breakfast choices.

2026-10-09 • via Nuitee
S
Shereaka • solo_traveller • us
1
Pros:

Room was decent

Cons:

Bathroom tiles were falling through, towels and sheets were dirty. Car was vandalized at night.

2026-10-08 • via Nuitee
A
Amyrea • couple • us
1
2026-09-13 • via Nuitee
L
Latoshia • couple • us
9
2026-09-02 • via Nuitee
W
Walk • solo_traveller • us
10
Pros:

The front desk guy was super cool and helpful.

2026-08-31 • via Nuitee
P
Phillip • couple • us
6
2026-08-26 • via Nuitee
M
Miranda • solo_traveller • us
10
Pros:

Location is great! Beds were very comfy and the shower was amazing!

2026-08-17 • via Nuitee
A
A D Miller • solo_traveller • us
10
2026-08-09 • via Nuitee
A
Aundria • couple • us
2
Won’t book again
2026-08-09 • via Nuitee
A
Aundria • couple • us
3
I will not book again.
Pros:

Location is private and quiet.

Cons:

This is my second stay and disappointed each time. I only stayed this second time because it was a comp from the first visit being awful. Well this time wasn’t too much better. Door to the room didn’t lock. The first room they assigned smelled of urine strong. Changed the room the second room was the door issue they then changed the room the next day to a room that wasn’t clean after we returned later so they had to find another room.
This hotel has been open less than 2 years and if you didn’t know that you would think it was older.

2026-08-09 • via Nuitee
E
Efrain • couple • us
10
2026-08-03 • via Nuitee
A
Angela • solo_traveller • us
10
2026-07-17 • via Nuitee