Etnias Apartments

Hotels
9.2 (189 reviews)
755 Chorrillos , Puerto Natales , cl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Issues with check-in
Missing amenities

Categories

Cleanliness
8.91
Many reviews indicate the space is clean and well-maintained.
Service
9.38
Cecilia and other hosts received praise for being helpful and kind.
Location
9.92
Consistently noted as excellent and very central, ideal for exploring Puerto Natales.
Room Quality
8.87
Rooms were generally described as comfortable, with some issues regarding brightness and bedding.
Amenities
8.4
Well-equipped with modern features, though some guests noted missing items like coffee makers.
Value for Money
9.86
Guests feel the accommodations offer great value relative to the price.
Food and Beverage
8.91
No specific mentions, assigned standard quality for this hotel tier.
Overall Experience
9.38
Overall very positive experiences reported, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:30

Property Description

Modern Accommodation in Puerto Natales

Convenient Location: Etnias Apartments is conveniently located near Puerto Natales Bus Station and Municipal Museum of History, making it an ideal choice for travelers wanting to explore the area.

Comfort and Convenience: With 2 bedrooms, 2 bathrooms, a fully equipped kitchen, and city views from the patio, guests can enjoy a comfortable stay with all the necessary amenities provided.

Privacy and Connectivity: Enjoy the privacy of a private entrance and stay connected with free WiFi and a flat-screen TV with streaming services.

Experience the best of Puerto Natales at Etnias Apartments. Book now for a memorable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

9.2
Based on 189 reviews
Cleanliness: 8.91
Service: 9.38
Location: 9.92
Room Quality: 8.87
Amenities: 8.4
Value for Money: 9.86
Food and Beverage: 8.91
Overall Experience: 9.38
C
Catherine extended_group ca
9
2026-02-28 via Nuitee
M
Michele extended_group us
7
Pros:

Location was great, staff were very friendly and helpful.

2026-02-24 via Nuitee
A
Anna extended_group ca
10
Great one night stay
Pros:

Easy check in and clean apartment. You have everything you need to cook your meals and communication with the owner was easy.

2026-02-24 via Nuitee
M
Mireille family_with_children fr
10
Pros:

Appartement confortable et bien équipé. Très bien situé au calme avec parking sécurisé.

Cons:

Rien

2026-02-23 via Nuitee
L
Luna family_with_children cl
10
Excelente estadía!!!
Pros:

Alojamiento muy bien ubicado, cerca del terminal de buses y también del centro de Puerto Natales. Tenía todas las comodidades (camas muy cómodas, 1 baño completo arriba y otro abajo, tv en living y en cada dormitorio, secadores de pelo, etc.). Escalera amplia.
Alojamiento espectacular, recomendable totalmente.

Cons:

Las sábanas estaban un poco manchadas.

2026-02-13 via Nuitee
P
Peterson couple us
9
Enjoyed the stay and town, nice location for restaurants and exploring. Radiator heating was excellent.
Pros:

As described, clean, comfortable and functional. Excellent location.

2026-02-12 via Nuitee
M
Mauro family_with_children be
9
2026-01-30 via Nuitee
D
Daniela extended_group cl
7
correcto alojamiento para pasar la noche
Pros:

las camas comodas, el alojamiento es adecuado, calefaccion buena, guardaron nuestro equipaje mientras estabamos en torres del paine por un monto extra.

Cons:

la comunicacion con el alojamiento, me costó contactarlos, resolver dudas, el telefono q sale en booking no lo contestan, informacion entregada muy a ultima hora, no habia nadie para recibir nuestro equipaje cuando llegamos antes de la hora de check in

2026-01-27 via Nuitee
S
Suman family_with_children us
8
2026-01-26 via Nuitee
R
Robert solo_traveller gb
9
Homely self-catering apartment at a convenient location
Pros:

Homely self-catering apartment at a convenient location for shops, restaurants etc and good for tour-pickups. Helpful proprietor who liaised with our airport pickup on our behalf. All rooms spacious, clean and up to date.

Cons:

Nothing much. Would have been really handy to have a laundry area. However, there was a laundry just around the corner that we used.

2026-01-25 via Nuitee
J
JOERG family_with_children de
9
2026-01-24 via Nuitee
E
Esteban Espinosa family_with_children cl
9
Pros:

Tranquilidad

Cons:

Algún inconveniente con el agua caliente

2026-01-24 via Nuitee
P
Paco extended_group es
5
Mejorable .
Pros:

Era económico .-

Cons:

No tenía agua caliente en la ducha

2026-01-23 via Nuitee
D
David extended_group ch
6
Respektlose Kommunikation des Gastgeber. Viel zu spät, da kurz vor Mitternacht. Geht nicht!
Pros:

Das Bett

Cons:

Der Gastgeber sollte nicht mitten in der Nacht kontaktieren. Das ist schlechter Stil und geht garnicht.
Er sollte mit den Gästen früher in Kontakt treten und nicht kurz vor Mitternacht bzgl. der Zahlung. Das ist respektlos gegenüber dem Gast.
Eine Entschuldigung - Fehlanzeige

2026-01-20 via Nuitee
B
Berenice Helena family_with_children br
10
Pros:

Gostamos de tudo. Apartamento confortável. Camas excelentes. Chuveiro muito bom.

Cons:

Tudo foi perfeito!

2026-01-19 via Nuitee
S
Sanjay family_with_children cl
8
2026-01-19 via Nuitee
B
Berenice Helena family_with_children br
10
Pros:

Gostamos de tudo. Superou nossa expectativa. Apartamento confortável. Limpeza impecável. Cozinha completa.

Cons:

Não houve ponto negativo.

2026-01-19 via Nuitee
M
María Alejandra family_with_children mx
10
Excelente lugar para hospedarse
Pros:

Un departamento muy bonito y cerca del centro de la ciudad, muy bien equipado y cerca de todas las atracciones principales. Tranquilo, cómodo y muy limpio.

2026-01-19 via Nuitee
C
Claudio extended_group cl
9
Muy recomendable,
Pros:

Excelente el departamento. Cómodo, buenas instalaciones y muy limpio. Muy buena ubicación. Cuenta con estacionamiento interior. 100% recomendable.

Cons:

Nada.

2026-01-19 via Nuitee
P
Pamela extended_group ar
9
2026-01-17 via Nuitee