Toyoko Inn Matsumoto eki Higashi guchi

Hotels
•
Toyoko Inn
8 (3535 reviews)
Fukashi 1-1-4 , Matsumoto , JP
+81 263-44-1045

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Safety deposit box
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Review Highlights

Pros:
Excellent location
Helpful staff
Good cleanliness
Cons:
Busy breakfast area
Small rooms
Noise from neighboring rooms

Categories

Cleanliness
8.39
Overall cleanliness was noted positively with specific mentions of cleanliness in reviews.
Service
8.36
Reviews highlighted kind and helpful staff, with some negative aspects during busy times.
Location
8.9
Multiple reviews praised the convenient location near transport hubs.
Room Quality
7.35
Some complaints about room size and comfort but overall acceptable for the price.
Amenities
7.88
Good amenities like rain showers, though some limitations were noted regarding breakfast options.
Value for Money
7.84
Value perceived as good, particularly in comparison to the room quality and location.
Food and Beverage
7.39
Positive reviews for breakfast but common complaints about wait times and variety.
Overall Experience
7.86
General sentiment points to a satisfactory stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:12

Property Description

Convenient Location near Matsumoto Station
Located within 300 metres of Matsumoto Station, Toyoko Inn Matsumoto eki Higashi guchi offers comfortable 3-star accommodation in close proximity to key attractions like The Japan Ukiyo-e Museum and Matsumoto Castle.

Scenic Views and Modern Amenities
Enjoy air-conditioned rooms with private bathrooms, free WiFi, and stunning mountain views. Each room features a desk, kettle, flat-screen TV, and complimentary toiletries for a relaxing stay.

Delicious Buffet Breakfast and Helpful Service
Start your day with a delicious buffet breakfast served daily. The hotel's reception provides valuable information to assist guests in exploring the area, ensuring a seamless and enjoyable experience.

Experience convenience and comfort at Toyoko Inn Matsumoto eki Higashi guchi - book your stay now for a memorable visit to Matsumoto!

Important information:

Housekeeping service is only offered every 4 nights.
When booking 10 rooms or more, different policies and additional supplements may apply.
Room change is required every 7 nights.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 3535 reviews
Cleanliness: 8.39
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
T
TOMOTAKA • solo_traveller • jp
6
2026-09-19 • via Nuitee
C
Camellia • extended_group • gb
5
2026-09-19 • via Nuitee
R
Richard • solo_traveller • au
10
Excellent base for hiking in the Northern Alps.
Pros:

Staff went above and beyond to have my luggage delivered to the hotel on time and were outstanding with a last minute change of plans due to weather.

2026-09-19 • via Nuitee
Y
YASUHARU • solo_traveller • jp
10
Pros:

部屋が綺麗でさした。

Cons:

朝食ビュッフェが、長蛇の列が出来ていて席に着けるか心配でした。
時間指定みたいな感じにしてもらいたかった。
自分達のあとも、長蛇の列だったので早く食べて席を空けなくちゃと思った。
兎に角、ゆっくりと食べる暇がなかった。

2026-09-18 • via Nuitee
Y
yoshimi • solo_traveller • jp
6
2026-09-18 • via Nuitee
加賀屋 • solo_traveller • jp
8
選んでよかった
Pros:

清潔感がありました。

Cons:

特になし

2026-09-18 • via Nuitee
T
Takashi • solo_traveller • jp
7
東横インとしてのレベルで良い。固有の特徴に対する対処（サービス）はマイナス評価。
Pros:

駅から近い分立地は大変良いです。繁華街が近いので接待の後、直ぐにホテルに戻れるのは非常に大きかったです。
やはり、他の関東圏内の東横インのホテルよりも部屋もお風呂も広くて快適でした。

Cons:

チェックインの際に、機械での対応を進められましたが、実際に住所なども入力するのに時間を要しました。（事前に楽天トラベル決済にも関わらず）受付の人が手が空いているなら、紙でチェックインする方がよほどスムーズですので、そちらでの対応でもしてもらいたかったです。
あと、秋の松本(長野県)なので、登山客が多い事の為だと思うのですが、6時半の朝食開始時間に行くと、50名以上の人が玄関まで並んでいました。おそらく、この平日だけではないと思いますので、チェックインの際などにもそういった注意点をアナウンスして頂く事は出来ると思います。ビジネスホテルでも東横インと言えばしっかりしたホテルですので、ちょっとしたことですが、"気遣いの無さ(マニュアル通りの仕事しかできていない）"に残念さを感じました。

2026-09-18 • via Nuitee
S
Simonetta • couple • it
5
Deludente al massimo
Pros:

Che era cinque minuti a piedi dalla stazione

Cons:

Alla reception benché ci fosse lo staff ad accoglierti, sia per il check-in che per il check-out dovevi utilizzare una macchina automatica. La camera era piccola ed il letto scomodissimo una tavola di legno e la colazione scadente e caotica di persone

2026-09-18 • via Nuitee
S
Sara • couple • fi
8
Easy and relaxing stay
Pros:

Great location, very quiet room, laundry section

2026-09-18 • via Nuitee
E
Enrico • couple • it
9
Ottimo per una notte di passaggio a Matsumoto
Pros:

Stanza piccola ma accogliente, buona e ricca colazione, posizione ottima accanto alla stazione bus e treni

2026-09-17 • via Nuitee
H
HIROMI • solo_traveller • jp
7
2026-09-17 • via Nuitee
M
mie • solo_traveller • jp
6
2026-09-17 • via Nuitee
S
Sonia • solo_traveller • it
7
2026-09-17 • via Nuitee
Ｋｅｉｋｏ • solo_traveller • jp
10
1人暮らしの気分を満喫旅
Pros:

部屋がキレイ✨
朝食バイキングで、嬉しい♪

Cons:

枕が、もう少し柔らかいと、より嬉しい！

2026-09-16 • via Nuitee
E
Eri • solo_traveller • jp
6
Pros:

駅とバスターミナルに近い

2026-09-16 • via Nuitee
山崎 • solo_traveller • jp
9
必要なものがすべて揃っている
Pros:

部屋・設備等すごくキレイ
お風呂のバスタブが広い
必要なものがすべて揃っている

Cons:

壁がうすいのか、廊下などの話し声が聞こえる

2026-09-16 • via Nuitee
M
Masatake • solo_traveller • jp
5
普通
Pros:

朝食無料

Cons:

朝食の品数をもう少し増やして欲しい

2026-09-16 • via Nuitee
M
masakatsu • solo_traveller • jp
8
Pros:

清潔で利用しやすかった。

Cons:

ミルクが欲しかった。

2026-09-16 • via Nuitee
M
Ming Chien • solo_traveller • tw
9
2026-09-16 • via Nuitee
チカレッタ • solo_traveller • jp
5
泊まるだけだから満足
Pros:

松本駅から近いのに格安

Cons:

朝食あまり品数がなかった

2026-09-15 • via Nuitee