SpringHill Suites St. Paul Downtown

Hotels
•
SpringHill Suites
9.8 (548 reviews)
472 Jackson Street , Saint Paul , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and accommodating staff
Cons:
Additional parking fee
Some minor maintenance issues

Categories

Cleanliness
9.93
Many guests commented on the hotel being very clean, although there were mentions of maintenance issues like a broken toilet seat.
Service
10
Guests frequently praised the friendly and accommodating staff.
Location
9.9
The hotel is conveniently located near the Grand Casino Arena and other attractions, although some guests mentioned the surrounding area felt a bit abandoned.
Room Quality
9.94
Rooms were described as spacious, well-designed, and comfortable by multiple guests.
Amenities
9.39
The pool area and workout facilities received positive remarks, though the pool was noted to be chilly.
Value for Money
9.42
The $25 per day parking fee was mentioned as a downside, slightly affecting perceived value.
Food and Beverage
9.88
Complimentary breakfast received high praise for quality and variety.
Overall Experience
9.93
Overall, guests enjoyed their stay and expressed willingness to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:13

Property Description

Modern Accommodation with Convenient Amenities
Located just 12 km from TCF Bank Stadium, SpringHill Suites St. Paul Downtown offers a comfortable stay with a shared lounge, private parking, and a bar. Enjoy the convenience of a 24-hour front desk and a business centre at this 3-star hotel.

Delicious Breakfast Options
Start your day right with a buffet or American breakfast offered by the hotel.

Near Major Attractions
Explore nearby attractions such as Target Field (17 km) and Mall of America (18 km). With the Minneapolis-Saint Paul International Airport only 12 km away, your travel plans are made easy.

Book your stay at SpringHill Suites St. Paul Downtown for a seamless and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSP

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.8
Based on 548 reviews
Cleanliness: 9.93
Service: 10
Location: 9.9
Room Quality: 9.94
Amenities: 9.39
Value for Money: 9.42
Food and Beverage: 9.88
Overall Experience: 9.93
K
Kirsten • family_with_children • us
9
I will be planning this location for a yearly trip.
Pros:

First off, I want to say, I own a cleaning service, so my expectations are very high when I go places. This was one of the cleanest hotels I have stayed in. It was very easy to check in/out. The building is fully locked down, needed keys at every entrance/exit, for safety which my husband and I really liked as we had four child with us. The rooms are really good size. We had 2 queens and a pullout couch. Fit are family of 6 perfectly. There is a huge storage closet, which we weren't expecting. This would be great for extended stays. There is also a desk in the room that we used for multiple things. The bathrooms are pretty big for a hotel. The parking garage is kept warm which is huge in Minnesota. The kiddie pool was a hit, the water was kept at a 85 degree temperature which again, with kids, was great. Lots of areas to sit and have a little R&R if you wanted to in the lobby. The breakfast was pretty standard but still good. I have one child and myself that can't have dairy. We were able to eat breakfast. All the staff were kind and on top of any "issues" that arose. I am already thinking about making this a yearly trip with my family.

Cons:

There wasn't anything "we didn't like". There was a couple issues that arose during our stay. The staff took prompt action to get the situations resolved. One was the big pool was overflowing. We noticed it and within minutes they had maintenance handling it. The pool room was very chlorine smelling during this. We were in the kiddie pool the whole stay but later my child had a chemical reaction to the pool. We did take photos and showed front desk just to have them aware that there may be a chemical imbalance. Again, they addressed it. The front desk person was sincere and even apologized.

It would be really nice if they had board games, cards, or even puzzles down in the lobby area. They had great seating area for it.

2026-03-28 • via Nuitee
J
Justin • family_with_children • us
8
2026-03-24 • via Nuitee
D
Dohneshia • couple • us
10
Came for my daughter birthday party. She had a lot of fun great pool area for kids..
Pros:

Great customer service and they understand that we’re only here for one night.

Cons:

The poor area in the bar area.

2026-03-23 • via Nuitee
J
Jan David • couple • at
8
2026-01-30 • via Nuitee
J
Justin • couple • us
9
Will definitely stay here again.
Pros:

Very nice spacious room , complementary breakfast was good , onsite bar and food kids pool area and the onsite parking.

Cons:

No hot tub.

2026-01-26 • via Nuitee
S
Shelby • couple • us
10
2026-01-25 • via Nuitee
J
Joe • solo_traveller • us
3
2026-01-24 • via Nuitee
D
Dohneshia • extended_group • us
10
Very nice place to go might do a couples date night there
Pros:

That my kids was able to play in the pool as long as they wanted too. the staff was very respectful and helpful.

Cons:

The breakfast was nasty.

2026-01-22 • via Nuitee
C
Colt • extended_group • us
1
Pros:

Didn't stay at hotel

Cons:

Tried to check into hotel but they turned me away. I couldn't cancel my stay so I lost $200 for nothing.

2026-01-20 • via Nuitee
M
Mary • family_with_children • us
10
Pros:

They staff was very accommodating and was definitely very pleasant. They definitely went up snd beyond! Thank you 😊

2026-01-19 • via Nuitee
S
sean • couple • us
9
Pros:

I am a regular customer who has stayed there multiple times over several years and I’ve always enjoyed breakfast out on the patio the most! You have a wonderful breakfast selection!! And I love to watch the city come to life early in the morning enjoying my breakfast and coffee.

2026-01-19 • via Nuitee
R
Robyn • extended_group • us
10
2026-01-19 • via Nuitee
J
John • family_with_children • us
9
I would certainly pick this hotel again, if I have a need to return to St. Paul.
Pros:

I liked the room design and construction. Very well done.

Cons:

The location was a little sketchy, with a good bit of construction.

2026-01-19 • via Nuitee
S
Sandra • solo_traveller • ch
8
2026-01-08 • via Nuitee
J
Jeffrey • couple • us
10
2025-12-27 • via Nuitee
M
Maxwell • couple • us
10
2025-12-23 • via Nuitee
B
Brooke • family_with_children • us
8
Overall a great place to stay
Pros:

Very clean and staff were very friendly, only issue I had was the pool, my kids developed a rash after swimming, my husband and I did not do it may be personal issue, pool area was clean and did not appear out of the ordinary. Would stay again!

Cons:

Liked the private parking garage, but not the additional parking fee of $25 a day, parking should be included in room costs

2025-12-22 • via Nuitee
M
Mariquita • couple • us
9
The room is very well designed and clean and the staff is very welcoming and kind. I recommended staying here.
Pros:

It was very clean and well maintained.

Cons:

The toilet seat was broken so I was startled when it slipped.

2025-12-17 • via Nuitee
B
Beatrice • couple • us
10
Satisfied
Pros:

The bathroom accessibility accommodation.

Cons:

It is suitable for our stay

2025-12-15 • via Nuitee
B
Brian • extended_group • us
10
2025-12-10 • via Nuitee