Tru By Hilton Spartanburg

Hotels
•
Tru by Hilton
8.7 (594 reviews)
103 Franklin Avenue , Spartanburg , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Noise issues
Pest problems
Limited breakfast options

Categories

Cleanliness
8.25
While most rooms were reported clean, there were incidents of complaints regarding pest issues.
Service
9.45
Staff was consistently mentioned as friendly and helpful, particularly Robert and Amber.
Location
8.95
The hotel’s convenient location was noted positively by guests.
Room Quality
8.25
Some guests experienced issues such as poor lighting and noise disturbances in rooms.
Amenities
8.75
The hotel offered good amenities though improvements like coffee makers were suggested.
Value for Money
8.55
Guests found the pricing reasonable for the overall experience, although some felt breakfast was lacking.
Food and Beverage
8.15
Breakfast received mixed reviews; while well-prepared, choices were limited.
Overall Experience
9.25
Many guests expressed high satisfaction with their overall stay despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:14

Property Description

Modern Accommodations
Tru By Hilton Spartanburg offers air-conditioned rooms with free WiFi, ensuring a comfortable stay for all guests. Each room is equipped with a TV and a hairdryer, providing modern amenities to enhance your experience.

Recreational Activities
Guests can enjoy a game of billiards during their stay, adding a fun and leisurely element to their visit. Whether relaxing with family or socializing with fellow travelers, this activity is sure to create lasting memories.

Convenient Services
With a 24-hour front desk, the hotel's staff is readily available to assist guests with any inquiries or needs they may have. From local area information to ensuring a seamless stay, the dedicated team is committed to providing top-notch service.

Experience comfort and convenience at Tru By Hilton Spartanburg. Book your stay now for a memorable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 594 reviews
Cleanliness: 8.25
Service: 9.45
Location: 8.95
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.55
Food and Beverage: 8.15
Overall Experience: 9.25
P
Peter • couple • de
8
2026-04-04 • via Nuitee
J
Jennifer • couple • us
8
2026-04-04 • via Nuitee
D
David • couple • us
10
Quite, restful and very clean. Very good breakfast.
Pros:

Very clean and great location

Cons:

Nothing

2026-03-31 • via Nuitee
R
Ricky • solo_traveller • us
10
Pros:

Everything

Cons:

great place just need a bar

2026-03-30 • via Nuitee
L
Laura • couple • us
8
Comfortable accommodations and good breakfast included.
Pros:

The hotel was clean, convenient and comfortable. Staff were friendly and helpful!

Cons:

At no fault of the property…. there were people knocking on doors and yelling and running around in the hallways late into the night.

2026-03-27 • via Nuitee
C
Claudia • couple • us
10
2026-03-17 • via Nuitee
T
Tracy • solo_traveller • us
10
2026-03-15 • via Nuitee
D
DeAngelo • couple • us
10
2026-03-09 • via Nuitee
C
Chastity • family_with_children • us
10
We enjoyed it!
Pros:

Very clean!

Cons:

My bed was not that comfortable
The hallways and elevator area were very hot but the room had great air.

2026-03-09 • via Nuitee
D
DeShane • solo_traveller • us
10
2026-03-02 • via Nuitee
L
Liticia Carter • family_with_children • us
10
Our stay was super convenient, clean, and comfortable
Pros:

I was really impressed with the hospitality and environment. The staff were very friendly and helpful! Robert went above and beyond to make sure that mine and other families from Elite Dance Academy of Rock Hill SC will return next time we come through this area during Comp season

Cons:

Room size, but it was clean and beds super comfy, so It really didn't even matter!

2026-02-23 • via Nuitee
R
Rene • couple • us
10
Pool table fun!
Pros:

The room decorations were great. The pool table was so much fun

Cons:

Could have had better pillows but thats it

2026-02-11 • via Nuitee
D
Dwight • solo_traveller • us
10
2026-02-10 • via Nuitee
T
Toni • couple • us
9
2026-02-09 • via Nuitee
D
Darnell • family_with_children • us
1
Cons:

When I asked for a receipt they keep telling me to call booking. Poor customer service

2026-02-08 • via Nuitee
F
Frankie • family_with_children • us
10
2026-01-31 • via Nuitee
J
john • family_with_children • us
10
2026-01-24 • via Nuitee
C
Courtney • family_with_children • us
8
Great place to stay for volleyball tournament
Pros:

I like that it was modern.

Cons:

I didnt like that you could hear everything. You could people next door.

2026-01-23 • via Nuitee
B
Betty • couple • us
10
Pros:

Very clean and comfortable. Staff were super friendly.

Cons:

No complaints!

2026-01-22 • via Nuitee
A
Ashley • couple • us
1
Didn’t get my money I booked one night got to the location sold out
Pros:

I didn’t like anything

Cons:

Service

2026-01-20 • via Nuitee