The Parlour Inn, an Ascend Collection Hotel

Hotels
Ascend Collection
8.6 (555 reviews)
101 Wellington Street , Stratford , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Room quality issues
Service in restaurant could improve
Amenities lacking in rooms

Categories

Cleanliness
8.45
Bathroom was clean and well appointed but some rooms showed age.
Service
9.05
Staff were wonderful and friendly throughout multiple visits.
Location
9.25
Fantastic location, walking distance to shops and theatres.
Room Quality
7.75
Rooms showing age, with some amenities missing.
Amenities
8.05
Limited amenities mentioned; fridge and hooks needed in rooms.
Value for Money
8.25
Good value overall, though some meal prices were on the high side.
Food and Beverage
9.15
Food praised as amazing; restaurant had great offerings.
Overall Experience
8.85
Overall a pleasant stay with a few noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:37

Property Description

Charming Boutique Hotel in the Heart of Stratford

Luxurious Accommodations: Enjoy a comfortable stay in our air-conditioned rooms with modern amenities such as flat-screen TVs, free WiFi, and en suite bathrooms with hairdryers.

Convenient Facilities: Stay active at our fitness centre, and benefit from our 24-hour reception for all your needs. Indulge in snacks and drinks from our on-site vending machines for a quick treat.

Ideal Location: With Avon Theater only 200 metres away and Festival Theatre just 1.2 km from our property, explore the cultural gems of Stratford with ease.

Experience the perfect blend of comfort and convenience at The Parlour Inn. Book your stay now!

Important information:

Please note that the maximum number of rooms that can be booked under 1 credit card is 3 rooms.
Every room after the third will be charged room and tax for the entire stay at time of booking to the credit card provided.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 555 reviews
Cleanliness: 8.45
Service: 9.05
Location: 9.25
Room Quality: 7.75
Amenities: 8.05
Value for Money: 8.25
Food and Beverage: 9.15
Overall Experience: 8.85
C
Clarice Dourado family_with_children ca
9
Pros:

Great location, excellent restaurant, staff is very helpful and responsive, I would definitely return.

2026-01-22 via Nuitee
J
Jeffrey couple ca
10
2026-01-20 via Nuitee
D
Dr Gregg family_with_children ca
7
2026-01-20 via Nuitee
T
Ted couple us
8
2026-01-19 via Nuitee
M
Maren couple ca
10
2026-01-19 via Nuitee
L
Laura couple ca
5
Pros:

The location was fantastic for a wedding at Grayson Mills.

Cons:

The room was incredibly small and the bathroom was difficult to get ready in since it was a standalone sink without a counter.

2026-01-19 via Nuitee
D
Danielle family_with_children ca
4
Pros:

Location, bath tub, TV.

Cons:

The female employee. Hockey players!! Very disrespectful. My husband and I are going through hard times and needed a night away and the kids and parents were absolutely awful we were exhausted from lack of sleep. Asked for a late check out due to that and the grumpy female employee only gave us an extra half hour. It wasnt a great stay. We came to this hotel for peace and we did not get it. And the employee was very grumpy no eye contact etc.

We paid good money to stay there and get away just for one night to decompress. We should have gone elsewhere.

2026-01-19 via Nuitee
J
Jeanette family_with_children ca
10
2026-01-19 via Nuitee
Y
Yvonne couple ca
7
Great very enjoyable
Pros:

Great location and clean. Good food but our room was very small.

Cons:

Size of room, too small

2026-01-19 via Nuitee
T
Taylor family_with_children ca
10
2026-01-19 via Nuitee
R
Robert couple nl
8
Prima
Pros:

Ontbijt was goed, tweepersoonsbed bed was prima maar wel wat smal🫣

Cons:

Geen opmerkingen

2026-01-19 via Nuitee
J
Joanna couple ca
4
Do not recommend.
Pros:

The location was ideal.

Cons:

There was mold on ceiling. The fire alarm went off at 11pm and there was no communication during or afterward. The sound was ear damagingly loud.
Housekeeping did not clean room when we put the notice on door knob. The excuse was that there was a dog inside but the housekeeper saw us leave with the dog... we said good morning as we left at 9am and didn't return until 2:30pm. This is not the first hotel we've stayed at with a dog. We travel all the time. Very poor customer service. Shabby place.

2026-01-19 via Nuitee
L
Laliberte3 couple ca
9
Pros:

Great location and comfortable rooms

Cons:

The excessive incidental ( room security deposit) amount of $150 per night that's put on your credit card when you check in!! That's crazy for that area and should really be changed to maybe $150 for the entire stay and not nightly... really only downfall of staying in this hotel.

2026-01-14 via Nuitee
J
Jerome couple ca
10
An excellent stay for my birthday!
Pros:

Fine…had to hunt for the jam though.

Cons:

No need for excessive ‘holding’ on the credit card.

2026-01-11 via Nuitee
J
Janice couple ca
9
2026-01-05 via Nuitee
L
Lisa D couple ca
8
2026-01-03 via Nuitee
L
Liz family_with_children us
8
Pros:

The food was very good. The staff were all wonderful. Bathroom well appointed and very clean. Location was fantastic.

Cons:

Meal prices were on the high side b

2026-01-03 via Nuitee
L
Lydia family_with_children ca
8
2025-12-31 via Nuitee
M
Marta couple ca
7
Pros:

Great atmosphere with lots of character.

Cons:

The bed and pillows were uncomfortable. Bed too soft and pillows too large and stiff.

2025-12-29 via Nuitee
N
Natalie and Andre couple ca
10
2025-12-29 via Nuitee