The Cranberry, an Ascend Collection Hotel

Hotels
Choice Hotels International
9.4 (143 reviews)
2700 CRANBERRY SQUARE, Morgantown, West Virginia, 26508 , Morgantown , US

Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Elevator
Fitness facilities
Conference space
Breakfast available (surcharge)
Smoke-free property
Grocery/convenience store
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Good location with nearby amenities
Cons:
Issues with cleanliness
Noise from nearby highway and busy restaurant
Parking difficulties

Categories

Cleanliness
8.44
There were complaints about hair on bedding and mold in the shower, indicating cleanliness issues.
Service
10
Staff were described as friendly, helpful, and accommodating in multiple reviews.
Location
9.44
The hotel is near various amenities but suffers from noise complaints due to the nearby highway.
Room Quality
9.44
Rooms were noted as clean, comfortable, and large with up-to-date furnishings.
Amenities
10
Amenities such as the restaurant next door were appreciated, although parking was a concern.
Value for Money
8.94
Some guests felt the price was high for the cleanliness issues noted, affecting perceived value.
Food and Beverage
8.94
Continental breakfast received mixed feedback, with complaints about its cost versus quality.
Overall Experience
10
Most guests had a positive stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:38

Property Description

Luxurious Accommodations
Make yourself at home in one of the 80 air-conditioned rooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding.

Dining and Entertainment
Grab a bite to eat at Cafe at the Cranberry, a café which features a bar/lounge, or stay in and take advantage of the room service. Buffet breakfasts are available daily for a fee.

Event Spaces and Amenities
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Planning an event? This hotel has 1536 square feet of space consisting of conference space and 5 meeting rooms.

Book now to experience the perfect blend of luxury and convenience at The Cranberry, Ascend Hotel Collection in Morgantown.

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Pets

    Pet max weight (per pet) in lb is 120

See all policies

Location

Guest Reviews

9.4
Based on 143 reviews
Cleanliness: 8.44
Service: 10
Location: 9.44
Room Quality: 9.44
Amenities: 10
Value for Money: 8.94
Food and Beverage: 8.94
Overall Experience: 10
A
Anthony
10
Pros:

Nice modern accommodation but the local area doesn't have a lot to offer

2025-10-13 via Nuitee
T
Thomas partner
10
Pros:

Extremely clean

2025-10-05 via Nuitee
F
Frederick family
8
Pros:

Great staff.

2025-10-02 via Nuitee
E
Erika
4
Pros:

There was hair in the bed and on the pillowcases. The shower was moldy. I did feel safe though and it was quiet.

2025-09-28 via Nuitee
T
Terri
10
Pros:

Loved our stay here in the luxurious and large room. It was a delight and 12-15 minutes from everything. We would definitely stay again.

2025-09-27 via Nuitee
J
Julia
10
Pros:

Very friendly staff. Restaurant next door was great for dinner.

2025-09-25 via Nuitee
B
Bobbi
10
Great front desk staff
Pros:

Nice neighborhood with restaurant across the parking lot. Front desk staff as very helpful. The breakfast was well worth the five dollars charged.

2025-09-22 via Nuitee
M
Michele partner
10
Pros:

Great stay! Would come back again!

2025-09-20 via Nuitee
T
Teresa
10
Pros:

Staff were exceptionally nice and helpful. Clean and comfortable room. Very nice!

2025-09-18 via Nuitee
C
Connie pet
6
Pros:

Very friendly and accommodating staff. The backside of hotel is beside the highway and is very loud.

2025-09-13 via Nuitee
D
Deanne
8
Pros:

Dont get odd room number on 2nd floor its right by highway.

Dont get even room number on 2nd floor bc you'll hear all the noise from Tropics lol

2025-09-09 via Nuitee
M
Michelle
10
Pros:

Trip was for football weekend we had a great time.

2025-09-04 via Nuitee
T
Tracy
10
Pros:

Very clean and large rooms. Enjoyed our time at the property. Will definitely be back.

2025-08-22 via Nuitee
C
Christopher partner
8
Pros:

The property seemed to be recently updated. All areas of the common area and room were very clean.

2025-08-21 via Nuitee
D
Deanne partner
6
Pros:

When a guest enters they're supposed to be grewted warmly. All i got was...you checking in...lol. however upon my checkout the gentleman with finger 3rd eye tattoo was super nice. Also, lights over sink in room 221 do not work. Also IMO add a mirror off the elevator on 2nd floor. Overall pretty decent hotel. For the price could be better at 312$ for 2 nights.

2025-08-21 via Nuitee
G
genine friends
10
Pros:

Was in town for girls night out. The hotel was right across the street.

2025-08-11 via Nuitee
M
Michael W
10
Pros:

Bed was super comfortable. Room was very clean with up to date furnishings. Sound proofing was excellent. Parking and unloading the vehicle can be difficult due to the shared parking lot with the Tropics restaurant. The tropics restaurant gets very crowded on the weekend because the food is decent and they have live music. The grounds sit a long a golf course and are very clean

2025-08-11 via Nuitee
E
Eric
8
Will recommend
Pros:

Overall - experience was a good one.
Areas of concern
* Parking at night is difficult due to restaurant/club next door.
* The room fridge has a glass door and it lights up the room. Very annoying.
* Shower curtain was filthy and gross.
* $5 for a so so continental breakfast, that other places have for free. Come on now.
* Balcony had spider webs and bird doodoo.
* More pillows please.
* First night, room above kept us awake stomping around. Issue not resolved till 2nd night. Other than freeway noise, slept soundly 2nd night.
Pros
* Bed was super comfortable.
* Other than shower curtain, place was very clean.
* Staff was courteous, helpful and friendly.

2025-08-11 via Nuitee
B
Beth family
8
Pros:

Parking on weekend was inconvenient due to busy restaurant next door and no marked hotel parking only . Many times had to park far away . Noisy due to highway nearby but as long as balcony room door is shut room decently sound proof . Nice buffet breakfast in am for 5 dollars and super helpful staff refilling and cleaning food area .

2025-08-10 via Nuitee
A
Amy family
8
Pros:

Loved the staff! So sweet and helpful especially the the young woman with long brown hair wore glasses, she crochet's. I wish I could remember her name. Sweetheart! Give her a raise she is trying to make it through college! Had an issue when we got there with hair on the sheets and pillows but it happens and we were taken care of accordingly. My only issue really besides the hair would be the parking. There is a restaurant/bar/live music and it must be one of the most happening place in the area because by 5-6 p.m. your circling to find parking. Wish there was designated parking for just hotel guests. We will most definitely come back!

2025-08-10 via Nuitee