The Tokyo EDITION, Toranomon

Hotels
•
Edition
8.7 (256 reviews)
Minato-ku Toranomon 4-1-1 , Tokyo , jp

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Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Loyal Marriott member
Regular visitor of bars and restaurants
Cons:
Disappointing customer service experience

Categories

Cleanliness
8.71
Standard quality for this hotel tier.
Service
8.38
Poor customer service experience on a slow night.
Location
8.72
Standard quality for this hotel tier.
Room Quality
8.67
Standard quality for this hotel tier.
Amenities
8.7
Standard quality for this hotel tier.
Value for Money
8.76
Standard quality for this hotel tier.
Food and Beverage
8.71
Standard quality for this hotel tier.
Overall Experience
8.98
Mixed feelings based on service experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:20

Property Description

Luxurious Accommodation
Experience the epitome of luxury at The Tokyo EDITION, Toranomon. Each guest room is elegantly designed with modern amenities including a flat-screen TV, air conditioning, and a private bathroom. Selected rooms even feature a kitchenette for added convenience.

Exceptional Facilities
Indulge in the indoor pool, fitness centre, and hot tub during your stay. With free WiFi, a bar, restaurant, and free bikes available, your comfort and entertainment are always a priority at our hotel.

Prime Location
Located near Japan Sake and Shochu Information Center, our hotel is the perfect base for exploring Tokyo. Enjoy easy access to popular attractions like Nan-ou Park and Toranomon Kotohira-gu Temple.

Book now for an unforgettable stay at The Tokyo EDITION, Toranomon.

Important information:

The Garden Terrace is closed from 15/11/2025 to 31/3/2026.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for ¥12,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 5000 per day.

Location

Guest Reviews

8.7
Based on 256 reviews
Cleanliness: 8.71
Service: 8.38
Location: 8.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.76
Food and Beverage: 8.71
Overall Experience: 8.98
M
Mohamed • couple • ae
10
2026-02-12 • via Nuitee
Y
YUJIN • couple • tw
10
工作人員有耐心且彼此之間溝通良好，服務顧客方面也相當盡心 非常喜歡 期待下次再光顧！
Pros:

工作人員服務態度友善

Cons:

無

2026-01-26 • via Nuitee
S
Stäubli • couple • ch
10
2026-01-25 • via Nuitee
M
Mohammed • couple • qa
10
2026-01-24 • via Nuitee
M
Mürsel • couple • de
10
Bestes Hotel in Tokio
Pros:

Das Essen war unglaublich

Cons:

Es gibt nichts

2026-01-21 • via Nuitee
S
Shinnosuke • couple • jp
10
最高のラグジュアリー、非日常空間
Pros:

雰囲気といい接客といい、日本ではない感じがして良かった

Cons:

なし

2026-01-19 • via Nuitee
L
Lorraine • family_with_children • au
10
Incredible hotel with amazing staff & customer service.
Pros:

This hotel is simply amazing. The standout is the incredible staff. They are beyond helpful. The hotel itself is very stylish & beautiful. Breakfast was incredible. The location is perfect and views from the hotel are incredible.

Cons:

Nothing, loved it all.

2026-01-17 • via Nuitee
D
Den • couple • th
9
A wonderful holiday for our. Love it
Pros:

Everything was perfect, especially the lovely staff

Cons:

None

2026-01-15 • via Nuitee
L
lin • couple • cn
10
2026-01-14 • via Nuitee
V
Vania • couple • ph
10
2026-01-13 • via Nuitee
J
Jing • couple • jp
9
2026-01-09 • via Nuitee
R
Riccardo Emanuele • family_with_children • it
9
2026-01-07 • via Nuitee
T
Terry • extended_group • au
9
2026-01-05 • via Nuitee
E
Edward • couple • gb
10
Stunning hotel with amazing staff
Pros:

The team were incredible; all of them from arrival to departure

Cons:

Absolutely nothing

2025-12-31 • via Nuitee
H
HE • couple • jp
5
2025-12-27 • via Nuitee
アンドリュー正二 • couple • jp
10
2025-12-18 • via Nuitee
M
Masami • solo_traveller • jp
10
2025-12-16 • via Nuitee
H
Htoo • couple • jp
10
2025-12-13 • via Nuitee
N
Nuttachai • family_with_children • th
10
2025-12-11 • via Nuitee
6
630mistyb • Family
6
Disappointing Customer Service
Pros:

I am a loyal BonVoy Marriott member and chose Marriott almost exclusively when I travel. I also frequent their bars and restaurants often. Monday evening, 1 Dec at the lobby bar, I was asked to leave after 2 hours as it was policy. I said ok no problem but as I sat and looked around at a mostly empty bar I began to wonder why I was asked to leave. It was Monday evening, the bar had many open seats and was not busy.
On my way out I asked if I had offended anyone because being asked to leave felt very unusual when it was clearly not a busy night. The staff couldn’t explain why the policy was being applied. I was simply told it’s on a case by case basis. I left it at that and wished everyone a good night.
It felt like poor customer service and lack of staff training. I understand having the policy on busy nights but in my experience on slow nights these type of policies are often not enforced unless the customer is causing a problem which is why I asked if I had offended anyone. The experience didn’t line up with the great service I normally receive at Marriott.

2025-12-06 • via Tripadvisor