Residence Inn Franklin Berry Farms

Hotels
Residence Inn
9.1 (211 reviews)
8078 Berry Farms Crossing , Franklin , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Excellent breakfast
Cons:
Issues with charging policies
WiFi connectivity problems

Categories

Cleanliness
9.06
Guests mentioned the hotel was very clean and well-maintained.
Service
9.53
Staff received high praise for being friendly and accommodating.
Location
9.07
Guests appreciated the quiet neighborhood and convenience.
Room Quality
9.02
Rooms were described as spacious and comfortable.
Amenities
9.05
The hotel offered a variety of good amenities including a pool and fitness center.
Value for Money
8.51
Good value for the quality of service and amenities offered.
Food and Beverage
9.06
Breakfast was described as great with a good variety.
Overall Experience
9.53
Guests had a very positive experience overall, recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:01

Property Description

Modern Comforts and Convenience
Residence Inn Franklin Berry Farms offers a comfortable stay with free bikes, a fitness centre, and free WiFi. The 3-star hotel boasts a 24-hour front desk and free private parking for a stress-free experience.

Home Away from Home
Each room at the hotel is well-equipped with a flat-screen TV, private bathroom, and cozy bed linens. Guests can enjoy the convenience of air conditioning, a desk, and a wardrobe in every unit.

Explore and Unwind
Located near popular attractions like Lane Motor Museum and Johnny Cash Museum, this non-smoking property also features a barbecue area for guests to unwind after a day of exploring. Book your stay at Residence Inn Franklin Berry Farms for a memorable experience.

Important information:

Pet Fee is nonrefundable $100 per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 211 reviews
Cleanliness: 9.06
Service: 9.53
Location: 9.07
Room Quality: 9.02
Amenities: 9.05
Value for Money: 8.51
Food and Beverage: 9.06
Overall Experience: 9.53
T
T8483FBnickr Family
10
Unreasonable Hospitality!
Pros:

I just want to recognize Joe and the other
Person on staff. They made my family feel so special. We had a long day out at the zoo and the kids were definitely starting to melt down ha. The front desk welcomed us in with a complimentary treat and saved the day! Just elite service. Thank you!

2026-04-12 via Tripadvisor
T
tracypT8536SF Family
10
Impeccable Customer Service!
Pros:

VERY friendly and courteous staff! From the evening we checked in until our checkout the next day-staff would greet us in the hallways and when we'd walk by. The ladies at the front desk were very nice! The lady who was in charge of the morning breakfast went around to every table and asked if they needed anything else before she closed up the buffet for the day. The room was spacious and felt like a studio apartment! The location is right near several restaurants as well! We will definitely stay here in the future! Thank you.

2026-03-09 via Tripadvisor
B
BRITTANY family_with_children us
10
2026-03-02 via Nuitee
M
Mandy extended_group us
7
Pros:

Nice breakfast

Cons:

Website showed indoor pool but after checking in and asking they said they were aware it showed on there website but was only available at their Cool Springs location. Very disappointing.

2026-02-23 via Nuitee
K
kensR6116CP Family
10
Excellent stay during Nashville ice storm!!!
Pros:

We stayed at this Residence Inn during the ice storm. They allowed pets for a nominal fee. They where professional and welcoming, especially Andy the manager. We were charged a very reasonable rate for our stay given the disaster situation in Nashville. The breakfast was excellent and they had food in evenings with an amazing guitarist on Tuesday night! The rooms were very comfortable and the workout room was more than expected. Would highly recommend!

2026-02-10 via Tripadvisor
H
H4002IFchrisp Family
10
Fantastic stay!
Pros:

This is hands down one of the best hotel experiences my husband and I have had together while traveling! This facility is modern, clean and comfortable. The staff are top notch - friendly, professional and hardworking working. If you are looking for a place to stay just outside Nashville, don’t miss this one!

2026-02-04 via Tripadvisor
G
gallo11 Couples
2
Dishonest hotel!
Pros:

I made a reservation 1/20/26 online for the next night 1/21/26. Four hours after making the reservation i called the hotel direct to see if I could cancel due to the snow/ice forecast. I was told no problem the reservation was cancelled. A $175 charge was posted to my credit card the next day. I called the hotel and was told Marriott made this charge not the hotel. When I called Marriott they said this wasn't true, the hotel made the $175 charge. Marriott said they would open a case number for my complaint and they would get back in touch with me. I called the hotel manager and was told they had to review the case before getting back to me. The room was cancelled but I'm still being charged $175.

2026-01-21 via Tripadvisor
T
Terry extended_group us
9
2026-01-19 via Nuitee
A
Alissa family_with_children us
3
Cons:

The property charged me the full amount , even though I’d already paid full for my price on booking

2025-12-22 via Nuitee
C
Caneatha couple us
3
Cons:

I got charged twice for my stay

2025-12-08 via Nuitee
V
Virginia extended_group us
8
2025-12-07 via Nuitee
P
Paul couple gb
9
Brilliant hotel all round 😃
Pros:

Loved our stay, our room was spacious, the bed was the most comfortable bed I’ve ever had in a hotel. Breakfast were fab, good choice for everyone. The staff were soo friendly & helpful.

2025-11-26 via Nuitee
D
Dale couple us
10
Comfortable & quiet building which is very clean with great friendly staff. Pet friendly.
Pros:

Quiet location, friendly staff, great breakfast each day, pet friendly.

Cons:

All was good.

2025-11-09 via Nuitee
M
Makenzie family_with_children us
10
2025-10-12 via Nuitee
M
Makenzie family_with_children us
10
2025-10-12 via Nuitee
L
Les
10
Pros:

Great staff, very clean.

2025-09-30 via Nuitee
M
Marius
6
Pros:

Everything was ok but there is 2 problems. First: shower water extremely hot with no option to fix it. Second: false advertising. I make the reservation based on pictures. In the morning i eat only bisquit with gravy. From multiple hotels i have chosen this one for this and they don't have it.

2025-09-30 via Nuitee
K
Kevin couple us
10
2025-09-19 via Nuitee
T
Terry
10
Let the good times roll
Pros:

Great time

2025-09-18 via Nuitee
D
Deborah
10
Pros:

Staff was very nice and loved the food and bar. Room was very clean and well stocked.

2025-09-17 via Nuitee