Hotel Mutiara KGMMB Melaka

Hotels
8 (137 reviews)
No 14 Jalan BPM 2 , Melaka , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Car hire
Packed lunches
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Comfortable stay
Easy parking
Cons:
Dirty toilet
Noise from neighboring rooms
No Wi-Fi

Categories

Cleanliness
6.25
Toilet was very dirty, and ants were crawling on the bed, which is not good for baby comfort.
Service
9.75
Standard service quality for this hotel tier, though staff availability was an issue.
Location
9.75
Convenient access to parking, but noted to be somewhat far from main attractions.
Room Quality
7.25
Received a small room with a queen bed, and connected room noise was a significant drawback.
Amenities
6.25
No coffee/tea and the absence of Wi-Fi were noted as downsides.
Value for Money
9.25
Value reflects the accommodations provided against the pricing.
Food and Beverage
7.25
No breakfast provided, which was a noted downside.
Overall Experience
8.25
Overall experience affected by cleanliness and service response times.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-20 14:37

Property Description

Convenient Location
Located within close proximity to popular attractions such as The Stadthuys and Porta de Santiago, Hotel Mutiara KGMMB offers easy access to the best of Melaka.

Comfortable Accommodations
The air-conditioned rooms feature free WiFi, private bathrooms, a desk, and a flat-screen TV with cozy bed linens and towels provided for a relaxing stay.

Helpful Services
Guests can rely on the 24-hour front desk staff for any information or assistance needed, ensuring a seamless and enjoyable experience during their stay.

Ready to experience the best of Melaka? Book your stay at Hotel Mutiara KGMMB now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. With the recent announcement, tourists who have fully vaccinated are allowed for interstate travel. Further, you are also allowed to travel with children below age of 17 by complying with the SOP. Tourists are required to show the digital vaccination certificate and with the status of low risk or casual contact on MySejahtera during check in.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 3 per day.

Location

Guest Reviews

8
Based on 137 reviews
Cleanliness: 6.25
Service: 9.75
Location: 9.75
Room Quality: 7.25
Amenities: 6.25
Value for Money: 9.25
Food and Beverage: 7.25
Overall Experience: 8.25
H
Hafizuddin • solo_traveller • my
9
2026-02-11 • via Nuitee
M
Muhamad Anuar • solo_traveller • my
10
2026-02-09 • via Nuitee
S
SHAHRUL ZAHRI • extended_group • my
8
Sangat selesa dan parking yang banyak.
Pros:

Tiada sarapan pagi

Cons:

semua kelengkapan ada

2026-01-19 • via Nuitee
M
Mohammad Syaifulddin • couple • my
8
2026-01-19 • via Nuitee
N
NorfaizahOmar • couple • my
10
Pros:

good

Cons:

good

2026-01-18 • via Nuitee
M
Mohd Ameer • couple • my
7
2026-01-17 • via Nuitee
M
Mohd Hanis Zariman • couple • my
7
2026-01-09 • via Nuitee
A
Azianti • extended_group • my
4
Pros:

Location...

Cons:

My room no window..
No coffee/tea

2025-12-28 • via Nuitee
A
Abdul shukor • couple • my
10
2025-12-08 • via Nuitee
Y
Yusof • solo_traveller • my
8
Pros:

okay -- 7/10

2025-11-09 • via Nuitee
N
Nurhanani • solo_traveller • my
10
2025-09-18 • via Nuitee
M
MAIZATUL HUSNA • couple • my
7
2025-09-17 • via Nuitee
A
anor • family_with_children • my
7
2025-09-02 • via Nuitee
M
Mohd • couple • my
4
Cons:

Toilet sgt kotor,dan ada semut merayap di katil dan utk yg ada baby sgt x bgus utk kelesaan baby..

2025-08-31 • via Nuitee
O
oneinthebox • couple • my
5
Pros:

1. Parking mudah

Cons:

1. sy dpt bilik kecil katil queen 2 malam tapi bagi pihak hotel bagi bilik conected room, sebijik2 dengar suara dan tv org sebelah, sgt mengecewakan.
2. telefon bilik ke reception takde, bila call hotel tak pernah berjawab. rupanya bila ke kaunter, staf sentiasa takde.
3. agak jauh dari pusat tumpuan.
4. takde wifi

2025-08-31 • via Nuitee
M
Mohammad Faiz • couple • my
8
Good Value
Pros:

Check in time was not an issue as they have 24hrs reception staff, basic facilities was available and functional. Good value.

Cons:

Maybe improve more on the cleanliness of bed linen as there was spots of stains on it. But not an issue as it was only a stain.

2025-08-17 • via Nuitee
N
Nurfarahin • solo_traveller • my
10
2025-08-06 • via Nuitee
A
Al Afrah • couple • my
7
2025-08-03 • via Nuitee
M
Muhamad Aminudin • extended_group • my
8
2025-07-31 • via Nuitee
M
Muhammad • review category business travellers • my
8
Very good
Pros:

The bed is good, the space is good, though the random block is kinda awkward to look at, the shower and bathroom utilities were nice too. I didn't use the tv much but it works so it counts and the AC is damn good for this weather.

Cons:

The location is a bit empty, like you go to the hotel, and see no other stores nearby, usually a street hotel should have nearby stores for supplies and stuff, gotta walk at least 250 M to reach one, plus one of the sockets inside the room's position is potentially a bit hazardous.

2025-07-14 • via Nuitee