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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Non-smoking rooms
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Air conditioning
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Luggage storage
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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Face masks for guests available
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Security alarm
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Key card access
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Television in common areas
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Japanese garden
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Covered parking
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Secured parking
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Horse riding nearby
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Luxurious Comfort
Experience unparalleled comfort at The Gissons Hotel with our 660 pocket spring mattresses that adjust to your body's movement, along with plush 700gsm bath towels and soft 350gsm duvets and linen.
Convenient Location
Situated just 1.6 km from the M5 motorway, our hotel offers easy access to Exeter Airport and popular destinations like Exeter and Torquay, making it the ideal base for your travels.
Modern Amenities
Each room at The Gissons features a TV and stylish en suite facilities, ensuring a comfortable and convenient stay for all our guests.
Book your stay at The Gissons Hotel now and indulge in luxury and convenience during your travels.
Please note that this property is located right next to the A30 road and guests might experience some noise disturbance.
Pre-authorization will be taken upon arrival to cover for any damages caused to the property. An amount equivalent to the booked room rate will be taken for 1-night stays and 50% of the total room rate for bookings for more than one night.
A surcharge of £25 applies for arrivals after check-in hours.
For any checkin post 10 pm, it is mandatory to contact the hotel pro-actively to check if late checkin is available. This is whole sole consent of the property if they will be in a position to entertain the late check-inPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Absolutely awful stay. Even for a budget hotel several aspects were unacceptable. There was unflushed urine in my ensuite bathroom on arrival to the room. A man upstairs screamed and shouted all night, with no staff available to intervene. I tried the emergency telephone number multiple times with no answer. I ended up leaving the property at 3am as it felt so unsafe. They agreed to a refund via email but 1 month later I have not received it.
Room was very clean and spacious. I had a bath and a shower. The hotel was very easy to find and had plenty of parking.
Check in was unmanned so leaving keys with names and room numbers for everyone to see didn’t seem very secure.
The room was right on the motorway and my window was broken so it was very very noisy between the rattling pane and the traffic. I did manage to stick a towel in around 2am and stop the rattling but until then I was unable to sleep.
Bar and restaurant not open
Room was clean and staff were very helpful Erica was so nice and really went the extra mile to make me feel welcomed
The fact there was no restaurant or bar that was advertised the toilet kept dribbling all night kept hearing banging the attic door was loose so had to wedge my bag up against it so it wouldn't shake room is in such a random order can't even see the TV in bed
Atendimento e conforto
Sem cafe da manha
Staff are very welcoming and polite
The shower kept going from freezing cold to burning hot and the top windows let all the light in and woke us early.
I was most of all satisfied from the housekeeper Erika, she was exeptional with great customer service, very helpful person with great attitude and brilliant cleaner. 10 out of 10 to her
The hotel could do with catering options - breakfast if need to grab a coffee in the morning or bar option to chill in the evening
It's cheap and has big rooms.
I know it's only a 3 star but the hygiene was very minimal therefore needs improvement.
Location and Erica was excellent nothing too much trouble
No restaurant
Very clean, great shower, WiFi, media (TV, netflix, Amazon prime etc) bed were all great
The room was very hot but a modern air cooler was available but understandably created noise while running. Quite close to the road and despite the additional screen over windows it was noticeable, However the cooler was far too noisy for me to sleep while on so I had to open the window and despite being right next to M5/A37? In a road facing room the traffic and road noise wasn't noticeable (I am used to silence as I live in a very rural area).
The hotel was really convenient as its right by the main road into Exeter.
You call on arrival to be let in as there's no manned reception but then have a code to come and go. The room was comfortable and clean with a lovely bathroom and tea/coffee making facilities. Staff are lovely and very friendly and helpful. Would definitely stay again.
You can hear the road a bit, but being close t made travelling on easy.
The room was cozy and spacious
Nice and warm and clean.Tea and coffee but sadly no biscuit's
Good lighting fast WiFi easy connection.
No resturaunt due to repairs, no snack machine. Poor service and info from check in staff.
Room ok but bathroom didn’t smell very nice. Tacky floor boards that let otherwise a nice room down.
Room I had faced dual carriageway so very busy, take earplugs if your a light sleeper like me.
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