The Gissons Hotel - Exeter Airport & M5

Hotels
OYO Rooms
7.2 (891 reviews)
Kennford , Exeter , gb

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Garden
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Nice and warm room
Fast WiFi
Cons:
No restaurant or bar
Poor cleanliness

Categories

Cleanliness
6.55
Noticed issues with unclean bathrooms and dirty floors.
Service
8.55
Staff was noted to be helpful during check-in and for card assistance.
Location
8.05
Close to amenities, but near a busy road affecting noise levels.
Room Quality
7.05
Room condition was fair with complaints about odors and lack of refurbishment.
Amenities
6.55
Limited due to renovations with no restaurant or bar.
Value for Money
7.55
Considering the conditions, the value was questionable.
Food and Beverage
5.55
No food options due to renovations, impacting the overall stay.
Overall Experience
7.75
Had both positives and negatives, leading to an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 15:22

Property Description

Luxurious Comfort

Experience unparalleled comfort at The Gissons Hotel with our 660 pocket spring mattresses that adjust to your body's movement, along with plush 700gsm bath towels and soft 350gsm duvets and linen.

Convenient Location

Situated just 1.6 km from the M5 motorway, our hotel offers easy access to Exeter Airport and popular destinations like Exeter and Torquay, making it the ideal base for your travels.

Modern Amenities

Each room at The Gissons features a TV and stylish en suite facilities, ensuring a comfortable and convenient stay for all our guests.

Book your stay at The Gissons Hotel now and indulge in luxury and convenience during your travels.

Important information:

Our restaurant and bar are currently closed until further notice. We apologise for any inconvenience. A range of dining options are available nearby.

Please note that this property is located right next to the A30 road and guests might experience some noise disturbance.

Pre-authorisation will be taken upon arrival to cover for any damages caused to the property. An amount equivalent to the booked room rate will be taken for 1-night stays and 50% of the total room rate for bookings for more than one night.

A surcharge of £25 applies for arrivals after check-in hours.

For any checkin post 10 pm, it is mandatory to contact the hotel pro-actively to check if late checkin is available. This is whole sole consent of the property if they will be in a position to entertain the late check-inPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 891 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.05
Room Quality: 7.05
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 5.55
Overall Experience: 7.75
N
Neil couple gb
1
2026-06-27 via Nuitee
P
Philip couple gb
7
Just a really good base to explore the English riviera
Pros:

The location was great for Exeter and seaside locations. And it was very reasonably priced.

Cons:

Was a shame the restaurant and bar was not open l.

2026-06-27 via Nuitee
L
Liam couple gb
10
2026-06-27 via Nuitee
J
Jemma couple gb
3
Not value for money
Pros:

Location

Cons:

The restaurant and bar was closed and room very hot and air con unit leaked

2026-06-26 via Nuitee
K
Kerry couple gb
8
Very enjoyable
Pros:

Brilliant hotel aircon unit in room very modern being done up at moment so no bar or restaurant but plenty of restaurants , pubs around but rooms as a base are excellent

2026-06-26 via Nuitee
C
Chloe couple gb
8
Value for money
Pros:

Very affordable place to stay, good sized rooms and free parking

Cons:

No restaurant available or bar, also no mini fridges in rooms which would have helped

2026-06-25 via Nuitee
T
Tony solo_traveller gb
9
Friendly staff, affordable and offers air con
Pros:

Second time staying here, lovely people that run it. Excellent location, whilst they don’t do food onsite there is a pub 2 mins away that serves food

2026-06-25 via Nuitee
B
Bolarinwa solo_traveller gb
8
2026-06-23 via Nuitee
M
mel solo_traveller gb
7
2026-06-23 via Nuitee
M
Michael couple gb
10
Amazing staff and a lovely stay!
Pros:

We had a very lovely stay at this hotel, the rooms are of a good standard and the staff are absolutely lovely. Erica was very helpful and friendly. Thank you

2026-06-22 via Nuitee
R
Reeja couple gb
10
Pros:

The stay was very comfortable and the staff were too friendly and helpful.

2026-06-22 via Nuitee
G
Garry couple gb
8
Convenient place to stay
2026-06-22 via Nuitee
P
Pete solo_traveller gb
9
Pros:

Location

2026-06-21 via Nuitee
R
Rachel solo_traveller gb
9
Value for money and then some!!! Would definitely come back!
Pros:

Don’t judge a book by its cover! When you pull up, this hotel looks tired but as soon as you walk through the front door, that changes. The reception area is delightful and the rooms are excellent, the hotel staff are incredibly welcoming and helpful!

Cons:

The rooms didn’t have decaffeinated coffee which my mum would have liked! Upstairs was hot but they did have air con units so something to keep in mind!

2026-06-21 via Nuitee
S
Shannon couple gb
1
Never staying again. Especially considering the price.
Pros:

Good size room.

Cons:

The restaurant was closed, with no warning.
Room was ridiculously hot! Three fans with open windows didn’t help. No option to turn the heating off.
Bed felt like we were sleeping on slate and rocks.
TV in the room didn’t work, nor did the hair dryer.
Shower would not stay at a reasonable temperature, would suddenly go extremely hot followed by freezing cold.
All laminate flooring was coming apart, and had a large hole and crack in the centre of the bedroom.
No staff were around to welcome, greet or at check out. We had to shout to be checked in.

2026-06-21 via Nuitee
K
Kiomi solo_traveller gb
1
Very disappointed
Pros:

The room was ok ish

Cons:

The hotel was dirty
No staff on site
No food available
No bar available
Only got told food and drink was unavailable the day of arrival claiming I was due to works but turns out its been shut for 2years.
The grounds were filthy and deralite , the hotel was very dirty, no help available and ended up staying at next doors hotel and paying extra so we could actually stay somewhere.
It was a birthday suprise and the hotel promised a suprise on arrival but that wasnt the case the only suprise was the disgrace it was inside and out.

2026-06-21 via Nuitee
P
Pete solo_traveller gb
9
Pros:

Quite
Location

Cons:

No food

2026-06-21 via Nuitee
C
Clare solo_traveller gb
7
2026-06-19 via Nuitee
E
Edwin solo_traveller gb
7
Pros:

The hotel is in a good location, for touring the Devon South coast.
The price was fair for the accomodation provided.

Cons:

The hotel is need of renovations, and although the room was clean and tidy, certain aspects of the decoration needs attention.
The hotel reception, bar, and restaurant is at present closed. Not very inviting.
We were met by the owner. A very pleasant lady,
If you want to just have a base to get around, it's ideal.

2026-06-19 via Nuitee
M
Martin solo_traveller gb
8
Great value stay fir an Exter event
Pros:

Great value for money. Interior and room were all really good Friendly staff

Cons:

Exterior was a little shabby but interior which is more important all good

2026-06-18 via Nuitee