The Gissons Hotel - Exeter Airport & M5

Hotels
•
OYO Rooms
7.2 (835 reviews)
Kennford , Exeter , gb

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Free

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Luggage storage
Fax/photocopying
Soundproof rooms
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Nice and warm room
Fast WiFi
Cons:
No restaurant or bar
Poor cleanliness

Categories

Cleanliness
6.55
Noticed issues with unclean bathrooms and dirty floors.
Service
8.55
Staff was noted to be helpful during check-in and for card assistance.
Location
8.05
Close to amenities, but near a busy road affecting noise levels.
Room Quality
7.05
Room condition was fair with complaints about odors and lack of refurbishment.
Amenities
6.55
Limited due to renovations with no restaurant or bar.
Value for Money
7.55
Considering the conditions, the value was questionable.
Food and Beverage
5.55
No food options due to renovations, impacting the overall stay.
Overall Experience
7.75
Had both positives and negatives, leading to an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 15:22

Property Description

Luxurious Comfort

Experience unparalleled comfort at The Gissons Hotel with our 660 pocket spring mattresses that adjust to your body's movement, along with plush 700gsm bath towels and soft 350gsm duvets and linen.

Convenient Location

Situated just 1.6 km from the M5 motorway, our hotel offers easy access to Exeter Airport and popular destinations like Exeter and Torquay, making it the ideal base for your travels.

Modern Amenities

Each room at The Gissons features a TV and stylish en suite facilities, ensuring a comfortable and convenient stay for all our guests.

Book your stay at The Gissons Hotel now and indulge in luxury and convenience during your travels.

Important information:

Our restaurant and bar are currently closed until further notice. We apologise for any inconvenience. A range of dining options are available nearby.

Please note that this property is located right next to the A30 road and guests might experience some noise disturbance.

Pre-authorisation will be taken upon arrival to cover for any damages caused to the property. An amount equivalent to the booked room rate will be taken for 1-night stays and 50% of the total room rate for bookings for more than one night.

A surcharge of £25 applies for arrivals after check-in hours.

For any checkin post 10 pm, it is mandatory to contact the hotel pro-actively to check if late checkin is available. This is whole sole consent of the property if they will be in a position to entertain the late check-inPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 835 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.05
Room Quality: 7.05
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 5.55
Overall Experience: 7.75
K
Keith • solo_traveller • gb
9
Excellent accomodation
Pros:

Lovely room and very friendly and helpful staff.

2026-06-06 • via Nuitee
B
Brian • couple • gb
7
2026-06-06 • via Nuitee
G
Geoffrey • solo_traveller • gb
8
Pros:

Very good for our one night stay reception very helpful... very good value .

Cons:

Easy to make small critical points but overall, very good value

2026-06-06 • via Nuitee
L
Lynn • couple • gb
8
Great value for no frills stay near to M5
Pros:

Excellent value for the money and very clean

Cons:

But hot in the room we had air con but it was very noisy!

2026-06-05 • via Nuitee
C
carl • solo_traveller • gb
8
2026-06-04 • via Nuitee
M
McMillan • solo_traveller • gb
8
2026-06-04 • via Nuitee
C
Claire • solo_traveller • gb
7
Pros:

The staff are excellent, the hotel is functional, clean and convenient. This time I had a room facing the dual carriageway which was pretty loud, but each room has an airconditioning unit which helps if you want to keep the windows closed.

2026-06-03 • via Nuitee
W
Walsh • solo_traveller • gb
8
Pros:

Convenient location and the rooms were very clean amd bed very comfortable. Shout out to Erika who went out of her way to help me, thank you!

Cons:

The windows dont close properly so the noise is quite loud, but then it is just off the M5 so I was expecting some noise. Some of the people that I stayed with didnt have as nice rooms so its hit or miss as to where you end up

2026-06-02 • via Nuitee
A
Andrew • couple • gb
8
Don't judge this hotel by the outside because inside is lovely.
Pros:

Spotlessly clean. The girl on reception was lovely, friendly and very helpful. Comfy bed. Hot powerful shower. Shell petrol station 3 minutes walk away for any food or pub in the village. Very convenient hotel just off the motorway. Doesn't look anything from the outside but inside it was clean and freshly painted, better than some well known hotel chains that we have stayed in. Excellent price would stay again.

Cons:

As it was next to the motorway it was noisy, but that is to be expected. Shower cubicle was small.

2026-06-01 • via Nuitee
J
Jessica • family_with_children • gb
7
Good value for what we needed.
Pros:

Its location to the races and whilst the outside of the hotel didn’t look well maintained, the inside was.

Cons:

Being so close to the main road noise.

2026-06-01 • via Nuitee
N
neil • solo_traveller • gb
8
2026-06-01 • via Nuitee
• couple • gb
9
Pros:

Restaurant was closed for refurbishment.

2026-05-31 • via Nuitee
V
vicky • solo_traveller • gb
8
A great budget hotel, friendly and comfy.
Pros:

Location was great and easy to get to, perfect for my visits to Exeter and Plymouth. The staff were very friendly and the room was clean and comfy. Lots of hot water and a powerful shower.

Cons:

The room was a bit hot at times, there was an air conditioning unit, but it was a bit noisy for night time. It would have been useful to have a small fridge in the room, especially as there is no restaurant at the moment.

2026-05-31 • via Nuitee
M
Meniru • solo_traveller • gb
8
Pros:

The warm welcome, the cozy room, the cleaness of the hotel.

Cons:

I wish they had a water dispenser, coffee or hot drink at the reception

2026-05-30 • via Nuitee
A
Amy-Louise • solo_traveller • gb
3
2026-05-29 • via Nuitee
R
Robert • solo_traveller • gb
5
Very disappointed
Pros:

Nothing

Cons:

Very disappointed on facilities, room and noisy air conditioning unit. Single beds were small and not suitable for adults. Would question if the room we were given was a deluxe as booked.

2026-05-29 • via Nuitee
S
Sharon • solo_traveller • gb
8
Pros:

Nice room and good location.

Cons:

Unfortunately someone walked into our room late at night.

2026-05-29 • via Nuitee
S
S • solo_traveller • gb
8
2026-05-27 • via Nuitee
L
Lorraine • couple • gb
9
2026-05-27 • via Nuitee
D
Dionísia • couple • gb
10
Pros:

I like the facilities.
Very comfortable hotel,and very well organised.But what truly made the experience special was the staff
A special thank you to Erica and Panos who were absolutely amazing.They were incredibly welcoming, helpful and always ready with a smile.
Their professionalism and kindness made us feel genuinely valued as guests.Its rare to come across people who care so much about making your stay so enjoyable
Thanks again Erica and Panos .I would happily return and highly recommend this hotel for great service and warm atmosphere

Cons:

Was all good

2026-05-26 • via Nuitee