Candlewood Suites Sumner Puyallup Area by IHG

Hotels
Candlewood Suites
9 (234 reviews)
2520 136th Avenue Court E , Sumner , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good value for money
Cons:
Uncomfortable chairs
Limited amenities
Noise from neighboring rooms

Categories

Cleanliness
9
Most reviews noted cleanliness positively, though some concerns were raised about odors in certain rooms.
Service
9.5
Guest services were described as friendly and accommodating, reflecting good overall service.
Location
9
Comments praised the central location but mentioned limitations in nearby amenities.
Room Quality
9
Rooms were generally comfortable, though there were specific complaints about furniture discomfort and odors.
Amenities
8.5
While some amenities were lacking (no breakfast, limited activities), cleanliness and kitchenette features were positive.
Value for Money
9.5
Overall pricing was considered fair, providing good value for the amenities available.
Food and Beverage
8
Limited food options available at the hotel, but free coffee was appreciated.
Overall Experience
9.5
Guests expressed a high level of satisfaction with their stays despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:47

Property Description

Convenient Location
Located in Sumner, Candlewood Suites Sumner Puyallup Area, an IHG Hotel offers easy access to popular attractions like the Museum of Glass and Space Needle, making it an ideal choice for travelers looking to explore the area.

Comfortable Accommodations
The hotel features well-equipped units with amenities such as air conditioning, kitchen facilities, and flat-screen TVs, ensuring a comfortable stay for guests. Additionally, the 24-hour front desk and free WiFi add convenience to the overall experience.

On-Site Facilities
Guests can enjoy access to a range of facilities including a business center, gym, and laundry service. The availability of free private parking further enhances the convenience for those traveling by car.

Experience comfort and convenience at Candlewood Suites Sumner Puyallup Area, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 234 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 8
Overall Experience: 9.5
Z
Zaur solo_traveller us
1
2026-08-21 via Nuitee
A
Alrick extended_group us
10
2026-07-25 via Nuitee
M
Marie couple us
10
Very nice spacious room with a kitchenette. The bed was comfortable too.
Pros:

It was clean and right off the freeway.

Cons:

Nothing.

2026-07-25 via Nuitee
S
Scott solo_traveller us
9
2026-07-20 via Nuitee
M
Michael couple us
1
Never again
Pros:

Was only there 3 hours , so dirty and loud I left

Cons:

It was trash

2026-07-19 via Nuitee
S
Sylvia Alexis family_with_children us
10
2026-07-16 via Nuitee
M
Murry solo_traveller us
10
2026-06-22 via Nuitee
R
Rodney couple us
10
Pros:

Best customer service I have experienced at a hotel in a long time.

2026-06-10 via Nuitee
A
Anastasoaie couple us
10
Ok
Pros:

Ok

2026-06-08 via Nuitee
R
Rasmussen couple us
7
I love candlewood, Just the shower issue sucked. To Be fair I never had any issues in prior stays
Pros:

Friendly staff

Cons:

My shower was missing the hand held shower head and was just squirting water out the open pipe lol, the staff didn't even know which was not a great feeling.

2026-06-01 via Nuitee
C
Carissa family_with_children us
8
nice, very clean only issue is. We need our deposit to get home we are stranded tell it refunded
Pros:

I didn't know there was a continental breakfast we thought that we had to pay for it that part would have been nice to know and also the location was okay the only problem that we had was another person that was staying there had a problem with his laundry coming up missing and like was accusing us of being the person that took it which was completely not true they even went over the video footage and it was just kind of a it was a harassment kind of thing that kind of sucks but also the only other problem is is we're not quite sure why we haven't got refunded our deposit which is a problem and we would like an answer

Cons:

We didn't like when we were leaving another tenant at the hotel who said that he had his laundry stolen and they went over the video footage and he said that we were the only person in there who could have taken it which was not true and I personally know that his laundry was in there for 2 days of our stay because I didn't mind laundry the first day and when my wife did hers was the next and his laundry was still there so I don't know how where it went or who it went but he was harassing us when we were leaving and it was just an uncomfortable situation but the manager handled it very well and just told him to leave us alone if he has a problem to call the police which I like that but the biggest problem is is the deposit has not been refunded and that is completely unethical and we would like an answer why and to get a refund other than that the state was great the place was great it was very clean it was very nice and the employees were awesome

2026-05-27 via Nuitee
M
Michelle solo_traveller us
10
Pros:

The room was a great set up

2026-05-24 via Nuitee
J
Jeanette solo_traveller au
10
2026-05-22 via Nuitee
M
Murrietta solo_traveller us
1
Terrible
Pros:

No response at all

Cons:

Poor customer service

2026-05-17 via Nuitee
D
Danielle solo_traveller us
6
2026-04-26 via Nuitee
K
Kimberly couple us
10
The stay was just what I needed.
Pros:

clean efficient everything needed for a night stay recharge from traveling on the road for work

Cons:

bright lighting outside my window

2026-04-10 via Nuitee
A
ADRIANA solo_traveller us
10
2026-03-30 via Nuitee
K
Kaylin solo_traveller us
8
2026-03-23 via Nuitee
S
Shawn couple us
7
2026-03-02 via Nuitee
J
janene solo_traveller us
10
Pros:

everything was perfect. i have been dealing with a flood at my home and candlewood made my life a bit better. thanks

Cons:

nothing

2026-02-10 via Nuitee