Holiday Inn Express & Suites - Bardstown by IHG

Hotels
•
Holiday Inn Express
7.8 (217 reviews)
950 Morton Ave , Bardstown , US
+1 502-849-4667

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Convenient location near downtown and restaurants
Generous breakfast with good variety and quality
Spacious suites and comfortable beds
Modern, inviting lobby and plenty of outlets
Staff often described as accommodating and fantastic
Good option for families (rooms that fit multiple guests)
Cons:
Pool frequently closed or had issues (heater/algae)
Inconsistent housekeeping / unclean first rooms / dirty towels
Ants reported in some rooms
No TV availability reported during stays
No working ice machines
Toilet and door maintenance issues (doors not locking/shutting)
Unexpected incidental charge / billing dispute
Night shift staff noted as less friendly by some guests

Categories

Cleanliness
6
Mixed reports: some guests said rooms were very clean and modern, while multiple reviews mentioned unclean first rooms (beds not made, dirty towels), ants, and stained walls.
Service
8.7
Generally praised — staff described as fantastic and accommodating (especially for families); however some issues were noted (front desk failed to notify about TV/housekeeping limitations, night shift less friendly, and a billing/incidentals dispute).
Location
9.5
Consistently positive: many guests highlighted the convenient location near downtown, restaurants, and planned activities.
Room Quality
7.5
Room quality generally good — spacious suites, comfortable beds, modern feel — but occasional problems were reported (toilet issues, doors not locking/shutting, some rooms with stains or not cleaned).
Amenities
5.8
Weakness: repeated reports the pool was closed (or had algae/heater issues), no working ice machines, no TV availability at times, and housekeeping not always daily; some guests did note the pool was opened for kids on one occasion.
Value for Money
7
Mixed: some guests felt it was a good value (especially for family suites), while others felt it was too expensive given the amenity and cleanliness issues.
Food and Beverage
8.8
Mostly positive: breakfast repeatedly praised for variety, freshness and quality; coffee was praised by several guests though one noted poor in-room coffee.
Overall Experience
9.1
Overall stays skew positive — many guests reported good stays, friendly and accommodating staff, and value for families despite persistent amenity and occasional cleanliness shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Convenient Location and Modern Amenities
Holiday Inn Express & Suites - Bardstown, an IHG Hotel, located near Elizabethtown City Park, offers a fitness centre, free parking, and a tennis court. Just 5.8 km from My Old Kentucky Home State Park, this non-smoking property is perfect for nature lovers.

Delicious Breakfast and Recreational Activities
Start your day with a buffet or continental breakfast before exploring Bardstown. Guests can enjoy hiking, fishing, and cycling in the area, making it an ideal choice for outdoor enthusiasts.

Relaxing Indoor Pool and Exceptional Services
Unwind in the on-site indoor pool or pamper yourself at the hairdresser's. The hotel also features a business centre and multilingual staff available 24/7 for your convenience.

Book your stay at Holiday Inn Express & Suites - Bardstown, an IHG Hotel, and experience comfort and convenience during your visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

7.8
Based on 217 reviews
Cleanliness: 6
Service: 8.7
Location: 9.5
Room Quality: 7.5
Amenities: 5.8
Value for Money: 7
Food and Beverage: 8.8
Overall Experience: 9.1
C
Chelsea • family_with_children • us
7
Pros:

The location was good. There were restaurants close by and close to where we needed to be for our planned activity.

Cons:

The bathroom door would not shut all the way. The pool was closed down. There were no working ice machines.

2026-10-08 • via Nuitee
C
Clay • solo_traveller • us
5
Pros:

Location and breakfast

Cons:

Coffee in room was terrible
Toilet not working very good. and door going out to the hallway would not lock.
Pool was closed. to me it was to expensive for what I got

2026-10-07 • via Nuitee
S
Steven • couple • us
10
2026-09-18 • via Nuitee
D
Daniela • couple • us
9
Great, I would definitely pick the place again!
Pros:

Exceeded our expectations: it was very clean, modern and staff was fantastic. Breakfast was good.

Cons:

I wish the pool was opened.

2026-09-18 • via Nuitee
B
Bob • family_with_children • us
10
Good value for the price.
Pros:

Nice breakfast. Good variety

Cons:

Nice variety for breakfast and convient location. Hotel was nice and clean with a friendly staff.

2026-09-12 • via Nuitee
J
Jerraline • solo_traveller • us
1
2026-09-01 • via Nuitee
G
Gary • couple • us
7
2026-09-01 • via Nuitee
J
James • couple • us
10
2026-08-30 • via Nuitee
A
Andrea • family_with_children • it
9
2026-08-24 • via Nuitee
M
Maureen • couple • us
1
2026-08-20 • via Nuitee
M
Myra • family_with_children • us
8
2026-08-19 • via Nuitee
L
leo • couple • us
8
As expected no surprises
Pros:

Location

Cons:

Breakfast could offer more fresh fruit options

2026-08-18 • via Nuitee
S
Sarah • couple • us
7
We had a good stay once we got into a clean room.
Pros:

The location was good and the room was nice once we got one that had been cleaned.

Cons:

First room we were given had not been cleaned. Bed was not made and the dirty towels still in the bathroom floor

2026-08-02 • via Nuitee
L
Lachey • couple • us
6
Pros:

Ants in room on 2nd floor

Cons:

Ants

2026-07-14 • via Nuitee
C
Constance • couple • us
2
VERY DISAPPOINTED
Pros:

Close to downtown Bardstown
Room was spacious

Cons:

Front desk failed to notify us upon check in that there was NO television available in the entire hotel for the immediate future. We stayed at this hotel during World Cup games and July 4th fireworks timeframe and would have enjoyed watching our TV. Also were not informed that housekeeping services were not performed daily and we had to replace our towels at the front desk. We had stayed at this hotel and didn’t have any problems at that time. Because of these issues we checked out a day early and Booking.com kindly worked with the hotel to arrange a refund for the third night’s stay.

2026-07-05 • via Nuitee
P
Patricia • extended_group • us
10
2026-07-01 • via Nuitee
P
Paul • couple • us
8
2026-06-23 • via Nuitee
R
Rebekah • couple • us
10
2026-06-18 • via Nuitee
J
Joy • couple • us
4
2026-06-15 • via Nuitee
K
kristi • extended_group • us
8
2026-06-14 • via Nuitee