OZO George Town Penang

Hotels
OZO
8.7 (2420 reviews)
166 Jalan Argyll , George Town , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable stay
Good location
Friendly staff
Nice amenities
Cons:
Cleanliness issues
Noisy hallways

Categories

Cleanliness
7.78
Reviewers noted issues with room cleanliness and old towels.
Service
9.25
Consistently praised for good service from staff.
Location
9.29
Many reviews highlighted the excellent location near attractions.
Room Quality
8.74
Rooms are described as comfortable and spacious.
Amenities
8.77
Amenities include a great pool and breakfast options.
Value for Money
8.23
Good value for the price based on services offered.
Food and Beverage
8.28
Food quality was generally well-reviewed, with a good breakfast spread.
Overall Experience
9.25
Overall positive experiences shared by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:19

Property Description

Convenient Location
Located in the heart of George Town, OZO George Town Penang is just a stone's throw away from Northam Beach and other popular attractions like Rainbow Skywalk at Komtar.

Modern Amenities
Guests can enjoy a comfortable stay in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and private bathroom. The hotel also offers free WiFi, a fitness centre, and a refreshing outdoor swimming pool.

Delicious Dining Options
Start your day right with a buffet breakfast featuring a variety of options including continental and halal choices. The on-site restaurant ensures that guests have convenient dining options during their stay.

Book your stay at OZO George Town Penang now for a memorable experience in Penang!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 2420 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 9.25
Y
Yukari solo_traveller jp
9
Pros:

The poolside area has a beautiful view and is very relaxing.

Cons:

It would have been nice if the desk in the room were a little bigger.

2026-06-27 via Nuitee
M
Monica solo_traveller it
10
Pros:

Era tutto perfetto

2026-06-27 via Nuitee
Z
Zulkefli couple my
10
This was my third time staying here, and this hotel never ceases to amaze me.The location is incredibly strategic. It si
Pros:

Location & room condition.

2026-06-26 via Nuitee
J
JONATHAN solo_traveller be
8
2026-06-26 via Nuitee
P
Pan Yann couple sg
8
2026-06-25 via Nuitee
N
Nurul Akmaniza family_with_children my
9
Newly Built Hotel with Lift Parking Access
Pros:

- Nice and easy parking lift system but only 6 slots for SUV
- We were greeted by a friendly receiptionist and directly can check in at 3pm
- Outstanding view from level 20 and 21
- Nice and excellent facilities condition, bed so comfy!
- Strategic location in the middle of georgetown

Cons:

- Nothing much but the check in only at level 20, you might need to wait for the lift
- I booked for superior two bedroom and later realized that it is connecting two bedroom with one king bed and two single beds, not a big issue though, even I expect for a unit with two bedroom with dining area, haha

2026-06-22 via Nuitee
K
kian guan solo_traveller my
3
Cons:

整晚不能睡 楼上有吵声被吵醒 让我怀疑人生

2026-06-18 via Nuitee
M
merilynshui NONE
10
Perfect 10 stays
Pros:

Pleasant stay with friendly staff.
Met the GM Anthony for a warm conversation. Thank you to the entire team for making our stay comfortable and enjoyable.

2026-06-16 via Tripadvisor
M
Martin family_with_children ch
10
Pros:

Sehr schönes,modernes,neueres Zentral gelegenes Hotel. Sehr freundliches,kompetentes Personal. Schöner rooftop Pool.
Wir hatten ein Deluxe 2Bett Zimmer im obersten Stock. Absolut empfehlenswert.
Frühstück haben wit nicht ausprobiert,dazu gibt es viele Restaurants in nächster Nähe.

Cons:

Nichts

2026-06-16 via Nuitee
E
emmanuelo683 Business
10
Definitely recommend.
Pros:

Food was excellent. No complaints.

2026-06-14 via Tripadvisor
F
Fedali couple fr
7
Pros:

Très bon hôtel biens situé

Cons:

Rien qui m’a déplu

2026-06-14 via Nuitee
P
Pui-Yue extended_group gb
7
Expectations met, but could do better
Pros:

Good size room, large bed, large bathroom. Has filter water available, good views.

Cons:

Ground floor reception doesn’t know anything, first day cleaner was not good.

2026-06-13 via Nuitee
K
Kenneth solo_traveller hk
9
Good stay
Pros:

Good location. Staff are nice and helful

Cons:

Nil

2026-06-13 via Nuitee
S
Syafiqah extended_group sg
3
If you have children or a BIG car, FIND A DIFFERENT HOTEL for a peace of mind
Pros:

Clean room, good water pressure with heated water.
Central area near some good food options.
Housekeeping and maintenance staff were excellent and efficient.

Cons:

NO PARKING FOR BIG 7-seater CAR! The automated garage also has very limited space for normal-sized cars.

Reception staff initially reassured they will assist but ended up telling us to look for our own parking by the roadside!! Really disappointed and upset with the Level 1 "security" people and male reception staff who said that. There were a few parking lots the hotel had leased but they REFUSED to let us have it, and those lots were empty in the late night and early morning. I was not even asking for a reserved parking space, but just to use the available ones on first-come-first-served basis. Despite the "no reservation" policy, the hotel seems to be doing "side reservations", which is really unfair.

On the last night, we parked in an empty space next to the hotel and the security pasted a "no parking, private space!" notification on the windscreen. Later, they opened a gate and gave us a spot inside. THIS COULD HAVE BEEN DONE EARLIER so we need not feel anxious every night searching for parking!

Pool is really tiny, with about 7 - 8 resting chairs only.

2026-06-13 via Nuitee
C
Clémentine couple fr
10
2026-06-12 via Nuitee
A
ah ming solo_traveller au
7
Pros:

Clean and location

Cons:

Reception and ground floor staff

2026-06-11 via Nuitee
N
Noten solo_traveller nl
9
Als we ooit weer in Georgetown zijn, komen we zeker terug!
Pros:

Top locatie, dicht in de buurt van allerlei bezienswaardigheden en eettentjes. Super vriendelijk personeel. We mochten zelf kiezen welk uitzicht we voor onze kamer wilde. Ruime kamer en een super fijn bed. Ook van het zwembad hebben we goed kunnen genieten. We vonden het echt jammer toen we moesten uitchecken om door te reizen.

Cons:

De douchekop was in onze kamer wel aan vernieuwing toe, deze leek een beetje uit elkaar te vallen. Gelukkig kwam er wel gewoon een goede straal uit. Tot slot mag de airco in de Gym wel iets harder koelen, maar ook dat was nog prima te doen.

2026-06-10 via Nuitee
K
Kenneth Dinesh family_with_children my
8
2026-06-08 via Nuitee
H
Hilda Kanas solo_traveller my
10
2026-06-07 via Nuitee
Y
YANNICK couple fr
9
Equipement, confort, piscine, petit-dej, situation, tout était parfait !
Pros:

Personnel sympathique et professionnel. Hôtel moderne, piscine en rooftop avec une vue superbe sur la mer et la ville. Parking gratuit pour notre voiture de location. Délicieux petit-déjeuner. A dix minutes à pied du centre. On a adoré Penang et notre séjour dans cet hôtel.

2026-06-04 via Nuitee