Portinari Palace Hotel

Hotels
8.8 (44 reviews)
Av. Major Amarante, 4300 , Vilhena , br

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Attentive staff
Excellent breakfast
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
8.23
Some reviews noted cleanliness issues such as thin towels and lack of aroma in linens.
Service
9.2
Many guests highlighted the attentiveness of staff despite some negative experiences with a few receptionists.
Location
9.24
Guests consistently praised the location as excellent.
Room Quality
8.19
Reviews mentioned issues like leaks and lack of proper amenities in rooms.
Amenities
8.72
Basic amenities met expectations but could use improvements like better lighting.
Value for Money
8.68
Guests felt the hotel was fairly priced for what was offered.
Food and Beverage
9.23
The breakfast received high praise from multiple guests.
Overall Experience
8.9
Overall, guests expressed a strong likelihood of returning, indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:10

Property Description

Luxurious Self-Catering Accommodation with Outdoor Pool

Modern Amenities and Facilities

Experience comfort and convenience at Portinari Palace Hotel. Indulge in the outdoor pool, sauna, and 24-hour front desk. Relax in rooms equipped with cable channels TV, air conditioning, and minibar. Upgrade to a room with a hot tub for ultimate relaxation.

Prime Location and Complimentary Services

Conveniently located in the city center, near the airport and bus station, with the shopping center just steps away. Enjoy free Wi-Fi, buffet breakfast, and parking during your stay.

Book now for a memorable stay at Portinari Palace Hotel.

Important information:

A deposit via bank transfer is required to secure your reservation. The property will contact you after booking to provide bank transfer instructions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for R$ 75 per person per night when using an available cot.
    Children up to and including 5 years old stay for R$ 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 44 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 8.9
M
Marcelo César solo_traveller br
8
Pros:

Localização

Cons:

Tudo ok

2026-03-19 via Nuitee
O
Oseas solo_traveller br
9
2026-03-16 via Nuitee
A
Alex Lisboa solo_traveller br
6
O hotel tem preço bom mas é médio
Pros:

Estacionamento e localização

Cons:

Conforto do quarto e café da manhã

2026-03-13 via Nuitee
J
JULIANA DE FÁTIMA CATARINO extended_group br
9
2026-03-11 via Nuitee
J
JoaoFrancaPereira solo_traveller br
9
Boa opção
Pros:

Tudo certo com o hotel. A moça da recepção foi muito simpática e me ajudou

Cons:

Um pouco caro.

2026-03-02 via Nuitee
D
Deborah couple br
8
Bom
Pros:

Bom

Cons:

Bom

2026-02-24 via Nuitee
P
Pedro Criado Morelli family_with_children br
10
2026-02-14 via Nuitee
G
Golubca family_with_children us
8
Pros:

Staff, lobby, restaurant

Cons:

The elevators are very old and work very slowly.

2026-02-14 via Nuitee
M
Márlon solo_traveller br
10
2026-02-14 via Nuitee
D
Didier family_with_children it
8
Très bon hôtel pour découvrir Manaus
Pros:

Chambre de bonne qualité
Emplacement central
Restaurant très bon
Personnel (hôtel+restaurant) super

Cons:

L’ascenseur

2026-02-13 via Nuitee
I
Irene family_with_children br
10
Quando o resto tudo certo
Pros:

Hotel é ótimo, sempre me hospedo, maravilhoso café da manhã bom pouca variedades mas bom , somente elevador que tem que ser trocado está muito antigo e tem dia k não funciona tem que usar do serviço que não é nada confortável.

Cons:

Do atendimento da funcionária Marcelle, do restaurante.

2026-02-13 via Nuitee
B
Bruno Michel family_with_children br
1
2026-02-13 via Nuitee
S
Samara Andrade family_with_children br
10
Pros:

Tudo

Cons:

Nada

2026-02-12 via Nuitee
J
Jonas family_with_children pt
8
2026-02-12 via Nuitee
F
Fernando family_with_children br
8
Avaliação Sincera
Pros:

Das comodidades do quarto, academia e piscina.

Cons:

Os elevadores, muito velhos

2026-02-12 via Nuitee
S
Samara Andrade family_with_children br
10
Pros:

Tudo

Cons:

Nada

2026-02-12 via Nuitee
N
Natanael couple br
10
Ambiente agradável, completo, café da manhã muito bom
Pros:

Quarto confortável, espaçoso, banheiro completo

2026-02-12 via Nuitee
E
Edita family_with_children lt
8
2026-02-11 via Nuitee
P
Piotr Snake family_with_children pl
10
2026-02-11 via Nuitee
T
Thullgurney family_with_children br
9
2026-02-10 via Nuitee