Fairfield Inn & Suites by Marriott Cancun Downtown

Hotels
•
Marriott
8.4 (438 reviews)
Av. Tulum 220, Manzana 14, Supermanzana 4, Cancun, QROO, 77500 , Cancun , MX
52-998-6049540

listing image 1
Show all photos

Facilities

Free breakfast
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Elevator
Shopping on site
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Nice rooms
Cons:
Cleanliness issues
Breakfast could improve

Categories

Cleanliness
7.73
Mixed sentiments related to cleanliness, with mentions of poor bathroom conditions.
Service
9.2
Numerous reviews highlight the helpfulness and friendliness of the staff.
Location
8.74
Many guests appreciated the convenient location close to essential services.
Room Quality
8.19
Rooms are generally described as nice with few concerns about space and comfort.
Amenities
8.22
Some amenities received positive feedback, but there were issues with hot water availability.
Value for Money
8.68
Good value for the price according to guest reviews.
Food and Beverage
7.73
Food received mixed reviews with suggestions for improvement in breakfast offerings.
Overall Experience
8.7
Overall enjoyment of the stay, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:38

Property Description

Modern Facilities and Convenient Services
Enjoy a 24-hour fitness center and complimentary Wi-Fi during your stay. Indulge in on-site shopping and relish delicious meals at the hotel's restaurant.

Comfortable Accommodations
Unwind in one of the 108 air-conditioned rooms with LCD televisions, free Wi-Fi, and daily housekeeping. The private bathrooms are equipped with complimentary toiletries for your convenience.

Central Location
Located in Downtown Cancun, explore nearby attractions such as Cancun Mall and Ultramar Ferry Puerto Juárez. With easy access to major landmarks, this hotel is the perfect choice for your Cancun getaway.

Book your stay at Fairfield Inn & Suites by Marriott Cancun Downtown for a memorable and well-rounded experience!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.4
Based on 438 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
L
lidia • solo_traveller • pa
9
Pros:

Comodidad. Acogedor. Céntrico. Buen desayuno y buena atención.

2026-05-14 • via Nuitee
N
Nadia • solo_traveller • us
10
2026-05-13 • via Nuitee
G
Giuliana • solo_traveller • ar
7
Pros:

Relación precio-estadía. La ubicación ideal para compras, que es para lo que sacamos hotel ahí.

Cons:

El desayuno

2026-05-05 • via Nuitee
M
Mathieu • extended_group • fr
10
Pros:

Hotel super bien équipé avec un personnel au
top

2026-05-03 • via Nuitee
R
RENE • solo_traveller • cl
9
Pros:

Nice and clean room

Cons:

Loading and unloading luggage. No parking

2026-04-28 • via Nuitee
L
Lorena • family_with_children • br
8
Um bom hotel para se locomover na região central de Cancún!
Pros:

Cama muito boa e chuveiro/ducha também!

2026-04-27 • via Nuitee
R
Reinhard • couple • at
5
Gute Lage für Tagestouren aber achten auf Zimmerwahl.
Pros:

Das Hotel liegt optimal für Tagestouren zu Tulum, Chichen Itza, zu den Cenoten usw., da eine der Ein- und Aussteigeoptionen der Touranbieter (zB via GetYour Guidevia) direkt auf der anderen Straßenseite liegt.

Die Mitarbeiter an der Rezeption beherrschen perfektes Englisch.

Gleich neben dem Hotel befindet sich ein 7-Eleven, damit kann man sich fürs Erste wunderbar versorgen.

Cons:

Das Hotel liegt fern ab der Strände bzw. des touristischen Lebens und man kann daher ansonten nichts wirklich machen.

Wir hatten leider ein Zimmer direkt beim Lift und dieser hat sich bei jedem Klick auf den Holen-Button (egal von wo) mittels Klingel angekündigt und das war eine regelrechte Zumutung - darauf sollte beim Check-in unbedingt geachtet werden.

Weiters sind die Wände sehr dünn bzw. die Zimmer hellhörig, was bedeutet, dass man das TV-Programm der Zimmernachbarn mitbekommt. Nach einer schönen aber sehr anstrengenden Tagestour eben nicht zu empfehlen, wenn man mal Ruhe haben und die gewonnen tollen Eindrücke verarbeiten möchte.

2026-04-26 • via Nuitee
A
Anahi • solo_traveller • mx
10
2026-04-22 • via Nuitee
P
Pablo • extended_group • ec
9
Cómodo y buena ubicación
Pros:

Ubicación y seguridad

Cons:

Nada

2026-04-19 • via Nuitee
A
Alexandre • family_with_children • pt
10
2026-03-28 • via Nuitee
M
Maria Margarida Baptista • couple • pt
8
2026-03-28 • via Nuitee
T
Tanya • family_with_children • us
9
2026-03-28 • via Nuitee
E
Eniola • solo_traveller • be
10
I enjoyed the hotel. Breakfast was nice. With Uber or In-Drive, you’re at anywhere in Cancun in 15-20minutes. With the R
Pros:

Modern

Cons:

The toilet had a strange smell sometimes.

2026-03-27 • via Nuitee
A
Aldo • family_with_children • mx
8
Pros:

La comodidad de las camas

Cons:

Que no tiene alberca y el Desayuno es sencillo

2026-03-26 • via Nuitee
I
ilia_malamut • couple • ru
7
Pros:

Отличное расположение, здоровенный номер с диваном, холодильником, гладилкой но без чайника!!!

Cons:

Не поздравили с днем рождения мою девушку хотя я писал и на букинге сообщение и при заселении
Завтраки для Мариот очень скромные

2026-03-26 • via Nuitee
P
Paula • solo_traveller • cl
10
2026-03-25 • via Nuitee
M
Maria Anna Oliva • family_with_children • it
8
Consigliato
Pros:

Camera spaziosa struttura pulita personale accogliente.
I letti erano comodi ed il bagno e della giusta dimensione per quattro persone

2026-03-24 • via Nuitee
C
Cheuk Yan Cheryl • couple • ca
9
2026-03-23 • via Nuitee
K
Katharina • extended_group • at
7
2026-03-23 • via Nuitee
S
Santiago • couple • ar
10
2026-03-22 • via Nuitee