Fairfield Inn & Suites by Marriott Cancun Downtown

Hotels
•
Marriott
8.4 (385 reviews)
Av. Tulum 220, Manzana 14, Supermanzana 4, Cancun, QROO, 77500 , Cancun , MX
52-998-6049540

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Facilities

Free breakfast
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Elevator
Shopping on site
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Nice rooms
Cons:
Cleanliness issues
Breakfast could improve

Categories

Cleanliness
7.73
Mixed sentiments related to cleanliness, with mentions of poor bathroom conditions.
Service
9.2
Numerous reviews highlight the helpfulness and friendliness of the staff.
Location
8.74
Many guests appreciated the convenient location close to essential services.
Room Quality
8.19
Rooms are generally described as nice with few concerns about space and comfort.
Amenities
8.22
Some amenities received positive feedback, but there were issues with hot water availability.
Value for Money
8.68
Good value for the price according to guest reviews.
Food and Beverage
7.73
Food received mixed reviews with suggestions for improvement in breakfast offerings.
Overall Experience
8.7
Overall enjoyment of the stay, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:38

Property Description

Modern Facilities and Convenient Services
Enjoy a 24-hour fitness center and complimentary Wi-Fi during your stay. Indulge in on-site shopping and relish delicious meals at the hotel's restaurant.

Comfortable Accommodations
Unwind in one of the 108 air-conditioned rooms with LCD televisions, free Wi-Fi, and daily housekeeping. The private bathrooms are equipped with complimentary toiletries for your convenience.

Central Location
Located in Downtown Cancun, explore nearby attractions such as Cancun Mall and Ultramar Ferry Puerto Juárez. With easy access to major landmarks, this hotel is the perfect choice for your Cancun getaway.

Book your stay at Fairfield Inn & Suites by Marriott Cancun Downtown for a memorable and well-rounded experience!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.4
Based on 385 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
R
Robert • family_with_children • pl
9
Pros:

Lokalizacja przy głównej ulicy, ale nie było specjalnie słychać hałasu. Mieliśmy pokój na wyższym piętrze więc może dlatego było ciszej, widok też ładny. Budynek przyzwoity, czysto na korytarzach. Miła obsługa na recepcji i na śniadaniu. Pokój był całkiem spory, czysty i schludny. Śniadanie w zupełności wystarczające, bez uwag.

2026-03-05 • via Nuitee
A
Aramelis • extended_group • mx
10
Me gustó mucho el hotel, está muy bonito, limpio y el precio muy accesible
Pros:

EL precio

2026-03-05 • via Nuitee
M
Milagros • family_with_children • sa
8
Buena ubicación
Pros:

Es céntrico

Cons:

Deben mejorar la atención en recepción y tener un mejor control de los huéspedes que hacen escándalo en la madrugada con fiestas en sus habitaciones

2026-03-04 • via Nuitee
L
Lisbeth • family_with_children • co
10
Muy confortable todo
Pros:

La habitacion excelente tamaño y confort. Todo muy limpio a pesar de haber una construcción cerca, el ruido no fue un problema. Lo recomiendo 100%

2026-03-01 • via Nuitee
A
Anna • couple • gr
10
2026-02-27 • via Nuitee
D
Deepu • family_with_children • gb
4
Pros:

The hotel is basic budget style.

Cons:

Not to a Marriot standard

2026-02-27 • via Nuitee
P
PAOLA • extended_group • co
10
Pros:

Todo

2026-02-27 • via Nuitee
S
Serafim (jean claude) • family_with_children • fr
9
2026-02-26 • via Nuitee
B
Batista • extended_group • pa
10
CONFORTABLE 10/10
Pros:

FULL RECOMENDADO

Muy cerca del aeropuerto, tiene muchas facilidades cerca. Desayuno estupendo y muy cómodas las habitaciones. Volvería a reservar.

2026-02-25 • via Nuitee
S
SIMONA • couple • it
6
Ok per una notte in transito
Pros:

Camera discreta per una notte in transito.

Cons:

Chiesto informazioni via Booking per tre volte nessuno mi ha mai risposto

2026-02-25 • via Nuitee
T
Tulio • family_with_children • br
10
Gostei bastante
Pros:

Localização e Limpeza.

Cons:

Frigobar não tinha boa capacidade de refrigeração.

2026-02-23 • via Nuitee
B
Brayan • family_with_children • mx
10
2026-02-22 • via Nuitee
K
Kristina • couple • si
9
2026-02-14 • via Nuitee
P
Pietro • couple • it
2
Unfair
Pros:

Nothing

Cons:

After the flight was canceled, I contacted the hotel to ask to postpone the reservation by one day or cancel it altogether, as we were only staying for one night.
The hotel never responded and kept the money.
This was unfair behavior on the part of the hotel.

2026-02-13 • via Nuitee
K
Kevin • family_with_children • au
9
2026-02-12 • via Nuitee
C
Christophe • family_with_children • fr
5
Cons:

La douche froide.

2026-02-11 • via Nuitee
J
Jonathan • family_with_children • us
8
2026-02-10 • via Nuitee
B
Braulio • family_with_children • mx
9
2026-02-09 • via Nuitee
F
Fabiana • family_with_children • br
8
2026-02-09 • via Nuitee
R
Rafael • couple • br
10
2026-01-30 • via Nuitee