Fairfield Inn & Suites by Marriott Cancun Downtown

Hotels
•
Marriott
8.4 (438 reviews)
Av. Tulum 220, Manzana 14, Supermanzana 4, Cancun, QROO, 77500 , Cancun , MX
52-998-6049540

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Facilities

Free breakfast
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Elevator
Shopping on site
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Nice rooms
Cons:
Cleanliness issues
Breakfast could improve

Categories

Cleanliness
7.73
Mixed sentiments related to cleanliness, with mentions of poor bathroom conditions.
Service
9.2
Numerous reviews highlight the helpfulness and friendliness of the staff.
Location
8.74
Many guests appreciated the convenient location close to essential services.
Room Quality
8.19
Rooms are generally described as nice with few concerns about space and comfort.
Amenities
8.22
Some amenities received positive feedback, but there were issues with hot water availability.
Value for Money
8.68
Good value for the price according to guest reviews.
Food and Beverage
7.73
Food received mixed reviews with suggestions for improvement in breakfast offerings.
Overall Experience
8.7
Overall enjoyment of the stay, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:38

Property Description

Modern Facilities and Convenient Services
Enjoy a 24-hour fitness center and complimentary Wi-Fi during your stay. Indulge in on-site shopping and relish delicious meals at the hotel's restaurant.

Comfortable Accommodations
Unwind in one of the 108 air-conditioned rooms with LCD televisions, free Wi-Fi, and daily housekeeping. The private bathrooms are equipped with complimentary toiletries for your convenience.

Central Location
Located in Downtown Cancun, explore nearby attractions such as Cancun Mall and Ultramar Ferry Puerto Juárez. With easy access to major landmarks, this hotel is the perfect choice for your Cancun getaway.

Book your stay at Fairfield Inn & Suites by Marriott Cancun Downtown for a memorable and well-rounded experience!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.4
Based on 438 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
F
Falla • solo_traveller • co
9
Buenas relación calidad precio
Pros:

Las instalaciones y la ubicación

Cons:

El desayuno estaba bueno pero puede ser mejor

2026-06-26 • via Nuitee
C
CRISTIAN • family_with_children • pa
9
Pros:

Rapidez para reservar, disponibilidad, atención del personal.

Cons:

Falta de variedad en el desayuno

2026-06-25 • via Nuitee
C
Carlos • solo_traveller • co
10
Pros:

Excelente la ubicación

2026-06-22 • via Nuitee
S
Sydney • couple • us
9
Good breakfast, great staff.
Pros:

Extremely clean and very helpful staff.

2026-06-21 • via Nuitee
S
smith • family_with_children • pe
8
Pros:

Desayuno buffet, limpieza y orden, servicio de lavado de ropa sencillo y automático.

Cons:

Podría mejorar las opciones para la cena y la hora del check out.

2026-06-18 • via Nuitee
A
Andres • couple • co
9
Pros:

Hotel muy bueno. Excelente atención

Cons:

La habitación olía un poco a humedad

2026-06-16 • via Nuitee
A
Andres • couple • co
9
Pros:

El personal muy amable. Desayuno ideal. Buenos espacios

Cons:

Tal vez algunas zonas requieren remodelación

2026-06-16 • via Nuitee
J
Jose Luis • family_with_children • gt
10
Visita Rápida por viaje a Xcaret
Pros:

El hotel muy bien ubicado, para una estancia corta excepcional, nos sirvió de mucho y las habitaciones super cómodas. El personal, muy atento y servicial.

Cons:

Todo bien, no tengo quejas.

2026-06-14 • via Nuitee
D
Dalia • solo_traveller • mx
10
2026-06-14 • via Nuitee
L
Leticia • couple • us
10
Pros:

Muy buena ubicación muy limpio buen desayunos muy buen atención al cliente y amables gracias volvería de nuevo hospedarme aqui

2026-06-09 • via Nuitee
J
Jose • couple • mx
9
Nice and comfy
Pros:

Somehow new and breakfast

Cons:

Neighborhood

2026-06-08 • via Nuitee
C
CETINA VÁZQUEZ • family_with_children • mx
10
confort
Pros:

la ubicacion, limpieza y las camas

Cons:

la recepcionista le falta calidez en el servicio

2026-06-05 • via Nuitee
L
Lizzeth • family_with_children • mx
10
2026-06-01 • via Nuitee
A
Abrahamfrogs • family_with_children • mx
9
Pros:

Ubicación precio

Cons:

Olía a caño el baño del cuarto

2026-05-31 • via Nuitee
M
Martha • solo_traveller • mx
9
Pros:

Tiene cerca todo para ir a comer y cerca de la zona hotelera

2026-05-29 • via Nuitee
V
Vesper91 • solo_traveller • uz
9
2026-05-22 • via Nuitee
V
Vesper91 • solo_traveller • uz
10
2026-05-22 • via Nuitee
C
CHIHYI • family_with_children • mx
9
2026-05-20 • via Nuitee
E
emily • solo_traveller • be
8
Super hôtel
Pros:

Tout

Cons:

Rien

2026-05-19 • via Nuitee
L
lidia • solo_traveller • pa
9
Pros:

Comodidad. Acogedor. Céntrico. Buen desayuno y buena atención.

2026-05-14 • via Nuitee