Fairfield Inn & Suites by Marriott Cancun Downtown

Hotels
•
Marriott
8.4 (385 reviews)
Av. Tulum 220, Manzana 14, Supermanzana 4, Cancun, QROO, 77500 , Cancun , MX
52-998-6049540

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Facilities

Free breakfast
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Elevator
Shopping on site
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Nice rooms
Cons:
Cleanliness issues
Breakfast could improve

Categories

Cleanliness
7.73
Mixed sentiments related to cleanliness, with mentions of poor bathroom conditions.
Service
9.2
Numerous reviews highlight the helpfulness and friendliness of the staff.
Location
8.74
Many guests appreciated the convenient location close to essential services.
Room Quality
8.19
Rooms are generally described as nice with few concerns about space and comfort.
Amenities
8.22
Some amenities received positive feedback, but there were issues with hot water availability.
Value for Money
8.68
Good value for the price according to guest reviews.
Food and Beverage
7.73
Food received mixed reviews with suggestions for improvement in breakfast offerings.
Overall Experience
8.7
Overall enjoyment of the stay, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:38

Property Description

Modern Facilities and Convenient Services
Enjoy a 24-hour fitness center and complimentary Wi-Fi during your stay. Indulge in on-site shopping and relish delicious meals at the hotel's restaurant.

Comfortable Accommodations
Unwind in one of the 108 air-conditioned rooms with LCD televisions, free Wi-Fi, and daily housekeeping. The private bathrooms are equipped with complimentary toiletries for your convenience.

Central Location
Located in Downtown Cancun, explore nearby attractions such as Cancun Mall and Ultramar Ferry Puerto Juárez. With easy access to major landmarks, this hotel is the perfect choice for your Cancun getaway.

Book your stay at Fairfield Inn & Suites by Marriott Cancun Downtown for a memorable and well-rounded experience!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.4
Based on 385 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
K
Kristina • couple • si
9
2026-02-14 • via Nuitee
P
Pietro • couple • it
2
Unfair
Pros:

Nothing

Cons:

After the flight was canceled, I contacted the hotel to ask to postpone the reservation by one day or cancel it altogether, as we were only staying for one night.
The hotel never responded and kept the money.
This was unfair behavior on the part of the hotel.

2026-02-13 • via Nuitee
K
Kevin • family_with_children • au
9
2026-02-12 • via Nuitee
C
Christophe • family_with_children • fr
5
Cons:

La douche froide.

2026-02-11 • via Nuitee
J
Jonathan • family_with_children • us
8
2026-02-10 • via Nuitee
F
Fabiana • family_with_children • br
8
2026-02-09 • via Nuitee
B
Braulio • family_with_children • mx
9
2026-02-09 • via Nuitee
R
Rafael • couple • br
10
2026-01-30 • via Nuitee
D
Doriane • extended_group • fr
7
Pros:

Belle chambre et salle de bain.
Propre.
Peu de bruits

Cons:

RAS

2026-01-29 • via Nuitee
C
Christian • family_with_children • mx
10
Pros:

Todo bien

Cons:

No tiene room.service

2026-01-26 • via Nuitee
V
Vargas • family_with_children • cr
9
2026-01-22 • via Nuitee
F
Filippo • couple • it
9
2026-01-20 • via Nuitee
B
Bruzziches • couple • it
10
2026-01-20 • via Nuitee
S
Sharon • couple • ca
7
It served it's purpose for a shower, a nap and a repack coming off a long long journey.
Pros:

The staff, water, decor, scent and overall impression arriving was very welcoming. The room was large, bed was comfortable and AC worked well.
The "best burger in town" across the street (Marco told us about it) offered a FANTASTIC burger, and the 711 downstairs along with the bank makes for a super convenient airport hotel.
The price was decent and the kind staff kept our luggage for our return on Friday 25.

Cons:

The toilet clogged upon the first real use. There was construction on the steps to the hotel when we entered (men were pleasant). There was renovation dust on my bathroom door so every time we opened or closed it we got sprinkled. Fortunately I had booked another hotel using my points so after a shower and a nap, we left for Canopy by Hilton. The view of the Ferris Wheel (along with a pool) was highly enjoyed for our first morning waking up in Cancun, as opposed to the view of the construction outside our window at Fairfield.

2026-01-19 • via Nuitee
M
Miguel • family_with_children • us
9
2026-01-19 • via Nuitee
M
mazin • couple • om
10
جيد
Pros:

جيد

Cons:

لا شي

2026-01-16 • via Nuitee
M
mazin • solo_traveller • om
10
جيد
Pros:

تعامل موظفين

Cons:

لا شي

2026-01-16 • via Nuitee
L
Luce • family_with_children • gb
9
Pros:

Friendly staff, small but decent gym with newish equipment. Comfortable rooms.

2026-01-15 • via Nuitee
A
Arianna • extended_group • ec
10
El staff es excepcional y las habitaciones son cómodas, son grandes y siempre limpias.
Pros:

El desayuno buffet es muy bueno

Cons:

Dice que incluye servicio se lavandería pero cobran 100 pesos por cada uso de la máquina.

2026-01-14 • via Nuitee
G
Gelana • couple • cl
10
Recomendable
Pros:

Mucho todo muy limpio

Cons:

Como acotación, que tengan una pesa para maletas. Lo demás todo excelente 😊

2026-01-14 • via Nuitee