Plaza Hotel, Preston Lancashire, Sure Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
7.9 (1862 reviews)
Bolton Road Chorley , Chorley , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
Lower bathroom sink
Emergency cord in bathroom
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Need for renovations
Limited amenities

Categories

Cleanliness
7.15
There were mentions of dust and the need for renovations in multiple reviews, impacting the cleanliness perception.
Service
8.65
Most reviews praised the friendly and helpful staff, indicating good service.
Location
8.65
Conveniently located near essential areas, adding to its positive aspect.
Room Quality
7.65
Rooms noted as clean but needing some renovations; some comfort issues were mentioned.
Amenities
7.65
Amenities were limited, and breakfast facilities were lacking.
Value for Money
8.15
Some reviews indicated that the price may be too high relative to the quality provided.
Food and Beverage
7.15
Breakfast was considered simple and not fully satisfactory by several reviewers.
Overall Experience
8.15
Many guests had pleasant stays, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:31

Property Description

Convenient Location
Plaza Chorley; Sure Hotel Collection by Best Western is strategically situated near popular attractions such as King George's Hall and Haydock Racecourse, offering easy access to entertainment and leisure options.

Comfortable Accommodation
The hotel provides well-equipped rooms with modern amenities including a flat-screen TV, a desk, and a private bathroom, ensuring a comfortable stay for guests.

Delicious Breakfast Options
Guests can kick start their day with a delicious continental breakfast, setting the tone for a memorable and enjoyable stay at Plaza Chorley; Sure Hotel Collection by Best Western.

To experience convenience, comfort, and great hospitality, book your stay at Plaza Chorley; Sure Hotel Collection by Best Western now!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 1862 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 7.15
Overall Experience: 8.15
K
Keith solo_traveller gb
6
Pros:

Cheap, clean and served a purpose for a one night stay.

Cons:

Room was cold on arrival, it did warm up eventually.

2026-03-14 via Nuitee
J
John Brian solo_traveller gb
10
Its a ten from Len 😉
Pros:

Flawless checkin, comfortable room, good value for money, friendly staff, free small continental breakfast buffet.

Cons:

Just a fair amount of old litter next to my car in the shrubs etc but overall would stay here again!

2026-03-13 via Nuitee
S
Sheila solo_traveller gb
9
2026-03-12 via Nuitee
G
Gareth couple gb
9
2026-03-12 via Nuitee
M
Martin solo_traveller gb
6
You get less than 24 hrs in the room and still reducing from check in 3 to 4 pm.
Pros:

Location

Cons:

Check in times and flexibility a joke, won’t stay again as £10 to check in 15 minutes early at 3:45 is robbery.

2026-03-12 via Nuitee
M
Michelle solo_traveller gb
8
Pros:

Location is good for commuting. Restaurant on site is good after a long day.

Cons:

Had difficulty with the heating in the room so felt a little cold through the night. Previously I had the choice of sausage or bacon barm for breakfast and this time it wasn't offered and I was disappointed at this.

2026-03-12 via Nuitee
J
Jennifer solo_traveller gb
10
2026-03-11 via Nuitee
M
Maria couple gb
9
Pros:

Very welcoming and friendly receptionists. We couldn't stay for the breakfast so the gentleman gave us a take away bag with a selection of croissants, fruit and yogurts. Great gesture

Cons:

The radiator on the wall wasn't working so it was quite cold in the room but we got additional electric heater which solved the problem.

2026-03-10 via Nuitee
H
Hilary couple gb
7
Suits a short stay. Friendly staff efficient online booking and check in.
Pros:

Location suits us for visiting relatives
Only use as a bed and room

Cons:

The blow heating didn’t appear to be working had a plug in radiator in the room but dared leave on all night. Cold when we first came I tot he room
We would like the option to have two pillows each

2026-03-06 via Nuitee
R
Rachael solo_traveller gb
7
2026-03-05 via Nuitee
L
Lucas couple gb
5
2026-03-03 via Nuitee
B
Bradley solo_traveller gb
10
The guy on the check in desk was so welcoming and was great to have a conversation with and the other staff that I seen
Pros:

It was very peaceful and quiet and just perfect place for my stay

Cons:

Honestly couldn’t find one fault apart from I didn’t get to try the food which is my fault

2026-03-03 via Nuitee
N
Nick couple gb
4
Tired hotel needing a big refresh. Generally clean and tidy and friendly staff.
Pros:

Convenient location

Cons:

Very tired decor generally. Rooms were very basic needing a big refresh. Beds were fairly comfortable.
Unfortunately there was some kind of industrial work going on directly adjacent to the hotel which resulted in a horrible low vibrating noise/vibration which was very disturbing. Thankfully this ended at about 8pm, but made sitting in the bedroom in the evening uncomfortable.

2026-03-01 via Nuitee
J
Janine solo_traveller gb
9
2026-03-01 via Nuitee
P
Pietro solo_traveller gb
7
2026-02-28 via Nuitee
S
Simon couple gb
10
Pros:

Love this place apart from the bald head guy on reception very very rude

Cons:

Bald head guy on reception

2026-02-25 via Nuitee
L
Lisa couple gb
8
2026-02-14 via Nuitee
S
Simon solo_traveller gb
2
No idea how it gets so many 4 and 5 star reviews.
Pros:

Nothing much!

Cons:

Welcomed by a very scruffy and grumpy guy when checking in, he asked me for an additional £10 to access my room one hour early.
The hotel is drab, very tired and untidy. Remnants of it once being a Premier Inn remain, including bedrooms that have not been updated for decades.

2026-02-13 via Nuitee
P
Pauline solo_traveller gb
9
2026-02-13 via Nuitee
M
Mumtaz couple gb
8
2026-02-12 via Nuitee