The Mercer

Hotels
Independent Hotels
9.6 (58 reviews)
147 Mercer St, New York, New York, 10012 , New York , US

Pets allowed

Facilities

Meeting rooms
Health or beauty spa nearby
Books
Health club
Pet-sitting services
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms

Categories

Cleanliness
9.41
Rooms were clean and well-maintained.
Service
9.88
Staff was very friendly and ready with great recommendations.
Location
10
Steps away from luxury shops and restaurants.
Room Quality
9.37
The rooms aren't huge, but comfortable and adequate.
Amenities
9.4
Access to luxury bars and other amenities.
Value for Money
9.36
Overall experience justifies the price.
Food and Beverage
9.41
Access to bars and restaurants nearby.
Overall Experience
10
We loved everything about our stay at The Mercer.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:13

Property Description

Indulge in the ultimate luxury experience at The Mercer, your serene retreat in the heart of Manhattan.

Rejuvenating Spa Treatments
Pamper yourself with onsite massages and facials, designed to soothe your senses and revitalize your spirit.

Culinary Delights
Savor exquisite Italian cuisine at Sartiano's, offering a vibrant bar/lounge and alfresco dining. Don't forget the convenience of 24-hour room service for a cozy meal in your stylish room.

Comfort & Connectivity
Each of our 7 luxurious guestrooms features kitchenettes and plush pillowtop beds, ensuring your comfort. Stay connected with complimentary high-speed Wi-Fi and enjoy entertainment on flat-screen TVs with digital programming.

Escape to The Mercer for an unparalleled hotel experience. Your unforgettable getaway awaits!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.6
Based on 58 reviews
Cleanliness: 9.41
Service: 9.88
Location: 10
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 10
R
Ronald
10
Pros:

Staff was very friendly and ready with great recommendations.

2025-09-10 via Nuitee
J
Julie partner
10
Pros:

We loved everything about our stay at The Mercer. The only negative is we should have stayed longer!

2025-09-02 via Nuitee
J
John
10
My new favorite in nyc
Pros:

From Tom on the overnight shift at the front desk to the day team as well (including the trainee with the glasses) everyone at the hotel was warm, helpful and kind. Sure, the rooms aren't huge, but how many suitcases do you bring anyway? The location can't be beat, and I love the fact the hotel name is nowhere to be found from the street.

2025-08-30 via Nuitee
D
Daniel
10
Would highly recommend
Pros:

The location one of the best parts of this hotel. You are steps away from luxury shops and restaurants. You have access to Zero Bond and a speak easy bar (located in the basement). The staff was very friendly and accommodating. The room was clean, beds were comfortable, and the space was pretty good.

2025-08-10 via Nuitee
V
Verified traveler
4
Pros:

Hotel room has no real window to the outside
The music from the bar downstairs was blasting late into the night preventing us to sleep
Very expensive hotel for such a low quality
At least either reduce your prices or offer a better service for such a cost

2025-05-16 via Nuitee
S
Shinichi partner
10
Pros:

I definitely come back here.

2025-05-15 via Nuitee
E
Eric
10
Pros:

All good.

2025-04-26 via Nuitee
J
Jane
8
Pros:

Rooms small and lack

2025-04-21 via Nuitee
A
Alexandre
10
Pros:

Room service is amazing and the rooms are extremely comfortable.

2025-03-31 via Nuitee
C
Claudia family
10
Pros:

Great hotel. Very clean and safe. Staff is amazing, very attentive, super helpful and accommodating. Shout out to Travis (Concierge) for all his help in celebrating my birthday. You did an amazing job!
Definitely would stay here for every trip to NYC!

2025-03-05 via Nuitee
A
Amy
10
The Mercer is worth it
Pros:

Absolutely beautiful hotel in the best location in Soho! Excellent customer service, our room was well sized with beautiful views and all the amenities were there. Restaurant was amazing!

2025-02-27 via Nuitee
B
Brittany
10
Pros:

Great stay
Amazing location

2025-02-09 via Nuitee
B
Brooke
10
Pros:

Incredible stay at The Mercer. We loved the super large rooms and customer service was top notch. Would not hesitate to recommend or stay again.

2024-12-28 via Nuitee
K
Kenneth
8
Pros:

The hallway is much too dark. Rooms are kind of stark.Could use some bright artwork.

2024-12-26 via Nuitee
E
Elizabeth
10
Pros:

The hotel is beautiful, and the staff provides excellent service. It is situated on a lovely street.

2024-12-24 via Nuitee
A
Angela
10
Pros:

Absolutely loved the Mercer and they’re incredible Staff

2024-12-06 via Nuitee
B
Brian
10
Pros:

Great

2024-11-25 via Nuitee
J
James
8
Pros:

Location. Staff

2024-11-20 via Nuitee
L
Linda partner
10
Pros:

Lovely property, especially love the lounge and outside benches. Wonderful thoughtful staff.

2024-11-17 via Nuitee
H
Harvey partner
10
Pros:

Very intimate. Staff knew your name after 1 day

2024-11-14 via Nuitee